Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"A key puzzle piece to a successful online application."
5/5
What do you like best about Rollbar?

Rollbar provides an array of features across multiple software languages that allow us to easily implement bug tracking across all our services. With up to the second bug tracking, we are able to quickly track any issues that might come up and keep our customers happy with our quick response. Our team relies on Rollbar to maintain a high level of customer support through their easy integrations to our entire platform. Rollbar also offers great integration with applications like Slack which makes it our primary tool for communicating issues with our team. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Rollbar lacks more in depth AWS integration which would be helpful for apps that also require tracking across AWS or cloud services. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Long time user of Rollbar"
4/5
What do you like best about Rollbar?

The support I have gotten from Rollbar has been great. I can go to Anton and Nico at any time and they provide me incredibly fast response and solve my needs.

I really like the dashboarding and visualizations that Rollbar provides. Being able to distinguish anamolies has been helpful. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Reporting and billing could use help. I typically have to go to someone at Rollbar to pull the data I need for reporting on usage. It seems they have tools to provide this data, but would like to see it provided to me as a user.

I am not as happy with the new UI. It is much harder to consume and figure out where the problem is coming from. Since using the new UI, I have trouble identifying where in the code the issue is coming from. Before, that was much easier to understand. Review collected by and hosted on G2.com.

Alison G.
AG
Alison G.
Small-Business (50 or fewer emp.)
"Huge fan"
5/5
What do you like best about Rollbar?

Rollbar has been intrumental in helping Snipe-IT/Grokability make sure our customers' experience is as smooth as possible. We're able to reduce the time from defect creation to defect detection to nearly immediate, giving us the ability to push out fixes so quickly that the customer sometimes doesn't even notice the bug. Definitely one of the best investments we've ever made for the success of our business. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

The search can be a little clunky. Trying to find issues for a specific domain name takes a bit more work than I'd like, and sometimes times out if there are a lot of errors to report on. Review collected by and hosted on G2.com.

Ricardo N.
RN
Ricardo N.
Small-Business (50 or fewer emp.)
"Awesome experience with Rollbar since 2015"
5/5
What do you like best about Rollbar?

It's straight forward to integrate, the dashboard UX is pretty good and the way we can take actions on each exception is really well designed Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

It has been lacking out of the box support for a few of the new JS frameworks like NextJS and Remix (we've been talking about this issue tho, they are into it) Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Rollbar - From startup to scaleup"
5/5
What do you like best about Rollbar?

The freemium offering makes the solution a great fit for a startup to ensure that error monitoring is covered. The capability scales up with the organisation and event volumes; it's been useful to me and our org from 1 person to 600. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Lack of safeguards is a minor annoyance. In the event that our app, or Rollbar config, is misconfigured it's possible to blow through volume tier allocations for the month in a bad day. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Overall Rollbar is great to find the source of errors."
2.5/5
What do you like best about Rollbar?

It's easier to use than looking at logs for debugging. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

The error grouping. Errors with the same/similar names but different stack traces, e.g. a connection timeout create many Rollbar items. Errors grouped and displaying the different stack traces would help a lot. Review collected by and hosted on G2.com.

Response from Nico Kruger of Rollbar

We're happy to hear that Rollbar has been beneficial for monitoring and debugging. Your feedback about error grouping is valuable, and we'll use it to improve the platform for all users. Thank you for taking the time to share your thoughts.

AN
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best product to help speed up product release cycles!"
4.5/5
What do you like best about Rollbar?

The ability to quickly see issues after a release. We monitor each release as soon as it goes out using Rollbar. It has automated this process for us every day we use it!

Our team uses the product daily! Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Improve the query speed of RQL but apart from that there is nothing we do not like. Review collected by and hosted on G2.com.

Maryam A.
MA
Maryam A.
Project Manager
Small-Business (50 or fewer emp.)
"The best tool to monitor your system crashes and exceptions"
4.5/5
What do you like best about Rollbar?

Logs all the details needed for our system crashes and backend, frontend exceptions with all the needed info and occurrences, first time to be tracked, so the technical team can have the correct insights to solve the issues Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Lake of mobile app for better accessibility Review collected by and hosted on G2.com.

AO
Alexander O.
Senior Web Developer
Mid-Market (51-1000 emp.)
"Rollbar has been the shining light in helping refactor an legacy business applications"
5/5
What do you like best about Rollbar?

Rollbar grouping errors, so we as a team can see what is the most frequently occurring issue and can target modern updates to these areas first. This also allow us to create a business case far quicker to generate the time to undertake bigger upgrades in the areas of the application that need them. Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Rollbar logs notice as well and these count to your limit which can be frustrating especially when we have dependencies that haven't released updates to fix an issue and this ends up using all our credits Review collected by and hosted on G2.com.

AV
Anwar V.
S
Small-Business (50 or fewer emp.)
"Good tool for tracking bugs"
4.5/5
What do you like best about Rollbar?

Rollbar gives a good picture of the bugs and issues. It reduces a lot of risk by knowing these issues before the bugs make make business impact Review collected by and hosted on G2.com.

What do you dislike about Rollbar?

Nothing much, expensive, but kinda worth it Review collected by and hosted on G2.com.