Rollbar Reviews & Product Details

some advanced features like RQL (querying your data in Rollbar) , dashboards - these are nice yet not must have for early stage Review collected by and hosted on G2.com.

Version support is important even (or especially) for early stage projects thus the only option is to jump in to advanced plan ... Or just go to alternative solution being good enough for start and beyond.

Also got disappointed finding out there is no wildcard support for source maps which I found very useful feature of Bugsnag. Review collected by and hosted on G2.com.

- Great integration with programming frameworks and different environments

- We use Rollbar to track all errors generated both in front and backend in our app

- The deployments section is very useful in a DevOps environment like ours

- The redesign of the webpage is very beautiful and everything is easier to find after that Review collected by and hosted on G2.com.

- Instrumentalization is a manual process, so you will have to use Rollbar library to report the errors. Sometimes a little automatization is desirable, at least for exceptions.

- Usually, the search function is not precise and does not return results using only keywords or information that is not in the title of the error.

- The grouping does not work always, so there Items that are highly related but they appear is it was a different error. Review collected by and hosted on G2.com.

The ability to look into the error trace log. We were able to identify the major issues happening in the system. We are able to find out new issues after deployment. It allows us to identify proactively what issues or errors we need to look into by looking at the first started time/date. Review collected by and hosted on G2.com.

Sometimes it over merges errors and causes the title to be misleading. It would be great if there is a better integration with JIRA that we can edit the tickets directly from Rollbar. And if there's a Zendesk support integration, that will be very helpful! Review collected by and hosted on G2.com.

Rollbar advantages are multi-faceted but I think the biggest one out there is their RQL interface. I've been a big fan of them since their very San Francisco meetup. I tried some competitors for small projects to try different options in the ecosystem but always ended up migrating them back to Rollbar.

Their interface is one of the simplest to use while still keeping the power user features in there (eg: JSON error grouping configuration). Review collected by and hosted on G2.com.

I don't have much to say there. There's always growing pains using software but nothing that has been a dealbreaker while using Rollbar. Everything is very customizable Review collected by and hosted on G2.com.

Exceptions occur. No matter what. Nice way to trace things and very easy to integrate.

Github and Bitbucket plugins work very well and are great.

Querying capacity is very handy and worked likes a charm.

Integration guidelines and API docs are nice and we'll designed.

It has SSO. Don't need to remember credentials. Review collected by and hosted on G2.com.

Duplicates issues are treated as separate.

The UI has a small understanding curve. Review collected by and hosted on G2.com.

Ability to group similar logs together. Issues tracking is straight-forward and assignments are simple. Switching to rollbar in place of emails cleaned up my inbox and allows me to pinpoint the most commonly occurring issues and triage. Feels like JIRA without the overhead. Review collected by and hosted on G2.com.

Automatic grouping doesn't always work properly; sometimes duplicates are treated as separate issues. Review collected by and hosted on G2.com.

It is a versatile and practical tool, which allows you to stabilize the integration and management of applications that are used by the entire team. Its notifications and alerts are very useful to manage since they all arrive in real time. Achieving stabilize and treat any incident. Review collected by and hosted on G2.com.

Some of the groupings offered by the tool are a little complex to handle and to understand what would be an ideal way to handle it. Review collected by and hosted on G2.com.

Very powerful tracing at an individual level, easy to set up, very advanced querying capabilities, smart errors grouping, telemetry feature is quite powerful, the integration with slack is very good with a native experience. Github integration is also great. Review collected by and hosted on G2.com.

Limited capabilities for filtering slack notifications. Suspect deploys produces a lot of fake positives. Automatic grouping doesn't work so well.

The frontend error tracking is too noisy as it detects also errors out of our scope as the errors provoked by browser extensions, bots, non-supported browsers, etc. This makes the frontend tracking useless as we can't trust the alerts as we do for the rest of the stacks. Review collected by and hosted on G2.com.

PrestaShop required admin 'enable debug' to expose an issue. So the issue must be recreated as errors are normally not enabled. For us to support our eCommerce clients we wrote in-house integrate of rollbar and run on all our client production and development environments. Knowing there is issue before reported from field adds a valuable service to our clients. Review collected by and hosted on G2.com.

The UI takes a little getting used to but the team is more comfortable setting up our client environements. Review collected by and hosted on G2.com.

We are an early-stage startup in the payments industry. So, we cannot afford to have downtime or persistent uncaught errors that negatively affect the conversion through our flow. We have been using Rollbar for monitoring our backend service and web application for over 1.5 years now. Here are the things we like best:

1. Extremely easy to set up

2. We can monitor exceptions across different environments and versions of our application.

3. We have configured automated alerts that notify us whenever we have a new exception or the incidence rate of an exception crosses a threshold. This has enabled us to detect issues in our system as well as downstream services within a few minutes of the issue.

4. Unlike most other services, they include SSO as a part of their basic offering.

5. They have integrations with Slack, OpsGenie and other tools that we leverage for building our workflow. Review collected by and hosted on G2.com.

There is only one thing that I dislike currently. This is an area that Rollbar has been investing but they still need to do more. They need to further improve the detection of the exception's fingerprint, especially when the exception message includes identifiers and/or other helpful parameters in the middle. This results in existing exceptions being incorrectly classified as new ones. Review collected by and hosted on G2.com.

The ease of importing the rollbar python module makes converting custom error handling and exception handling to notify the Rollbar UI is very easy. The demo required 2 lines to add, and just replacing existing exception handlers was as easy running a search and replace.

The Live Dashboard on the front page is very useful to see if there is an active issue, although having a more granular information on the particular issue (which app/which user/which Ip) on the dashboard would be preferred.

The backtrace information for python was convenient , but it would be nice to also have meta information about the state of the system (current memory usage of app, active threads etc.) or have some post exception hook to auto populate company specific meta-data (i.e. in a microservice system, the state of other microservices or how far into the pipeline the exception occured).

The RQL Shell was something new I hadn't seen before, it seems promising, but would need more data from an evaluation to really know.

The User API was very straightforward, which in all honestly is what would be most likely the selling point to the app, as most of the time we would want to create a custom dashboard/application to view this data, and integrate with existing internal apps. Review collected by and hosted on G2.com.

As an embedded system developer, I was interested in perhaps having issue tracker that can be integrated easily with C/C++ or even some static library/app that can be compiled and linked in.

It would be great if the same ease of exception handling could be integrated into a C/C++ framework, but it seems like the only route here is to use the "Other" route, requiring a bit more manual work. Review collected by and hosted on G2.com.

Error tracking across multiple services with custom attributes. Rollbar allows us to see and resolve errors as they happen. Additionally, we can proactively contact our users to let them know that an issue they experienced has been resolved. Review collected by and hosted on G2.com.

Currently, Rollbar does not support the Expo framework for React Native, which we use extensively. Review collected by and hosted on G2.com.

Rollbar was really easy to set up, with good integrations for multiple languages. This was really important for us in order to be able to in a fast and convenient way collect errors from all our services.

Also like the integrations, use both Slack and Jira integrations and they work fantastic. Review collected by and hosted on G2.com.

I have nothing to complain about, works smooth. Review collected by and hosted on G2.com.

They provide an extremely low bar of entry to add error tracking to your production and staging sites. Review collected by and hosted on G2.com.

Issue resolution & long term tracking can be cumbersome. Review collected by and hosted on G2.com.

I like that it alerts for an error, then the 10th error, the 100th error and so on. This allows me to go from seeing an error report to knowing that something big is breaking. Review collected by and hosted on G2.com.

I don't have any particular problems with Rollbar - it's a great service and it's perfect at what it does. Review collected by and hosted on G2.com.

Easy to organise our error logs into projects and filter by environment, runtime information, etc. Stack trace analysis imported from our source control makes it easy to find the exact function and arguments which caused a particular error. Review collected by and hosted on G2.com.

Interface can be a little confusing at first, errors sometimes get grouped under an unrelated error header meaning you have to go into view occurrences to see the actual message. Review collected by and hosted on G2.com.

Errors grouping. Rich data about the error, the user and the version, much more than I could know by my own logging system. Finding the cause of the error is super simple. Rollbar supports almost all environments that exist. Review collected by and hosted on G2.com.

Nothing. Everything is great. I used Rollbar in several places I worked. Review collected by and hosted on G2.com.

Easy to use and setup. Becomes extremely powerful as-and-when needed. Review collected by and hosted on G2.com.

At a smaller size, the pricing can be harder to work with. We have found that we have moved up and down between free plans as our usage varied seasonally, which meant a small amount of additional work was needed to monitor this. Review collected by and hosted on G2.com.

- auto grouping exceptions and show the information in one place, see the information in 1 place

- integrate deployment, see what's the new exception after the latest deployment

- easy to install anywhere Review collected by and hosted on G2.com.

- RQL is hard to use, and the document is not clearly enough to search the information I needed. (Seems it's revised! 👍🏻)

- Search function is not powerful, if you want to search by a keyword, you may find nothing out. Review collected by and hosted on G2.com.

Telemetry details & error item page with detailed information especially Tracebacks. Gianina from Rollbar Support was really helpful with debugging sourcemap issues. Review collected by and hosted on G2.com.

Not being able to customize time & date range when looking at errors. Review collected by and hosted on G2.com.

The interface is very intuitive. You can see your errors in chronological order and filter by environment or language (eg PHP errors). Rollbar also pushes these errors into Slack in realtime which means we are very quickly alerted to any issues.

We've used it for a number of years now - and we all sleep better at night, particularly just after deploying new updates to our site. Review collected by and hosted on G2.com.

Honestly, I can't think of anything. The pricing structure makes it affordable and I've never had an issue with it. Surely there must be something, you ask? There must - but right now nothing comes to mind! Review collected by and hosted on G2.com.

Out of the box, rollbar does a good job of presenting errors in a human-digestible manner. It makes sure that 100 of the same error is properly packaged and presented as "this error, 100 times" rather than 100 CTAs. Review collected by and hosted on G2.com.

I found it challenging to set up specific identifiers for hosts / application instances, so that it wasn't always clear which instance of our application had generated an error. User identification works out of the box which is nice, but I was less successful with application instance identification. Review collected by and hosted on G2.com.

I like the Integration options and ease of use! Review collected by and hosted on G2.com.

My least favorite thing is the lack of BitBucket Pipeline support. I had to write a manual integration with BitBucket Pipelines for CI and it would have been awesome if there was already a bitbucket-pipelines.py sample file to go from. Review collected by and hosted on G2.com.