Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"DataXu is an up and coming platform with an OK UI but incredible support"
4/5
What do you like best about Roku OneView (formerly Dataxu)?

By far, the support from the AMs, and specialists has been the best thing about DataXu. The reporting is fairly robust, and where it's lacking, they're listening genuinely about our needs. Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

The UI is weird and the workflow seems clunky. It takes some time to figure out your way around it. This, however will continue to get better and better. Also, the help documentation is out of date, confusing, and not very helpful. Thankfully support has been great. Review collected by and hosted on G2.com.

Verified User in Internet
EI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Made Life Better"
4.5/5
What do you like best about Roku OneView (formerly Dataxu)?

Touchpoint DSP is very intuitive and has made it more efficient and easy when setting up campaigns. Also, being able to pull reports through ClearSight at the click of a button is super helpful when clients request reporting updates. Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

The ClearSight reporting technology is a great tool! I occasionally run into just a few minor issues while using. For example, sometimes when pulling bigger reports, it can take a bit of time to receive them. I do find that the support team is very helpful when you reach out and need assistance however, so it's not a big deal. If you ever run into any issues, you can always reach out to them. Review collected by and hosted on G2.com.

TS
tolga s.
owner
Mid-Market (51-1000 emp.)
"Best for holistic approach"
3.5/5
What do you like best about Roku OneView (formerly Dataxu)?

Account managers are really helpful and solution oriented. Reach is powerful and post view performed really good . Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

There are many advanced features in the platform but none of them is handy like data marketplace or other add ons such as forecast tools and audience profiling Review collected by and hosted on G2.com.

Christina B.
CB
Christina B.
Senior Digital Media Specialist
Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great all in one platform for programmatic display of all kinds."
4.5/5
What do you like best about Roku OneView (formerly Dataxu)?

I like being able to place video, banners and native placements all through one platform, to be run across all devices. Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

I dislike the reporting. The look back window is too short and the exports are inconsistent. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"DataXu Operationally Lacks"
3.5/5
What do you like best about Roku OneView (formerly Dataxu)?

DataXu is inexpensive and customable. Our account director is very helpful and works hard to assist us. Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

The UI is very buggy and often runs into glitches that severely slow the workflow. Overall, it is not very efficient with having to toggle between three different setups (mobile, video and display) to run one campaign. The three different setups hinder optimizations. Reporting charts that they generate are often inaccurate and create more questions than insights. Pulling reports is a nightmare, especially on Mondays. You can wait up to four hours for one raw report and often it will fail and you have to start over. Sometimes buttons won't click, this is one of the glitches. At one point we could not run video campaigns for well over a month because of technical issues on their part. They are not integrated with all ad servers, causing multiple additional headaches. We are currently launching a large PMP initiative and they are not integrated with many exchanges. The PMPs can still be launched, but not without much back and forth between different parties. Review collected by and hosted on G2.com.

Response from Merrily McGugan of Roku OneView (formerly Dataxu)

Thanks for your very specific feedback – we love it. We have good news for you: our new campaign manager and omni-channel campaign features should solve your setup woes. You now can have everything in one campaign, share targeting and audiences across channels, and do it in one streamlined setup. Additionally, pulling reports should be easier with the new TouchPoint reporting tool that doesn’t suffer from long waits. With your ad server and PMP issues, we are actively working on improvements to those areas in the first half of 2018 as well. We really appreciate you sharing your thoughts with us so we can continue to make our platform easier and more valuable for you.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"VP, Operations"
4.5/5
What do you like best about Roku OneView (formerly Dataxu)?

We have worked in a variety of platforms, and find that DataXu has the best performance with great efficiency. We find that the CTRs and conversions on campaigns posted on DataXu outperform that of other platforms. Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

Currently, there is no fixed price model, although DX is actively working with us to fix this. We'd also like to see more options as far as audio and contextual options, and the ability to change an objective mid flight. Review collected by and hosted on G2.com.

Andrea L.
AL
Andrea L.
Director, Digital
Small-Business (50 or fewer emp.)
"TouchPoint "
4/5
What do you like best about Roku OneView (formerly Dataxu)?

The ability to run my client's media at a generally lower rate than other DSPs Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

The UI is a little outdated and could really use some color Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Wonderful technology worst customer service I've had with any DSP I've used."
3/5
What do you like best about Roku OneView (formerly Dataxu)?

The technology and ease of use of the platform. Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

The service. Our account manager often required 2 days to communicate and only ever by email. I often asked if there was a number I could call him or over Skype or something and there was nothing. The email answers often led to further confusion. Review collected by and hosted on G2.com.

Verified User in Animation
CA
Verified User in Animation
Small-Business (50 or fewer emp.)
"Old fashion style. Powerfull insights tool but hard to deal with them"
3/5
What do you like best about Roku OneView (formerly Dataxu)?

I cant say Dataxu succeded on really anything compared to other dsp. The best was definetly the Support. The reporting tool is cool qith all the data bases but at the end is hard to use for a marketer like me. Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

Dashboard, insghts, reporting tool. Hard to learn to use it at first sight. reporting tool was limited by some metrics. Lookback window of site report too short. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"DataXu Performance Review"
4.5/5
What do you like best about Roku OneView (formerly Dataxu)?

The new dashboard is very user friendly and I'm able to navigate from campaigns and flights quickly. Review collected by and hosted on G2.com.

What do you dislike about Roku OneView (formerly Dataxu)?

There are times when uploading a whitelist has been difficult. Review collected by and hosted on G2.com.