Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Clear Onboarding and a Strong, Structured Project Flow"
4/5
What do you like best about Rocketlane?

The structured flow of carrying out project tasks. Onboarding is clear, the UI is good. The UX could be improved by better separating internal and external tasks and simplifying the UI as much as possible, considering the power of Rocketlane. Otherwise the performance is good. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

It can be a little overwhelming for first time users. You tend to receive a lot of emails on the customer side when working through tasks, even during tests. Review collected by and hosted on G2.com.

Kalpesh B.
KB
Kalpesh B.
Head of Product and Solutions
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Good application for customer success team"
4/5
What do you like best about Rocketlane?

Rocketlane is easy to use and intuitive, so the team was able to adopt it quickly with minimal training. Implementation was smooth, and the onboarding support from the Rocketlane team was responsive and helpful. We use the platform frequently as part of our day-to-day onboarding and implementation activities. It offers the right number of features without feeling overwhelming, and integrations with other tools are straightforward, making it easy to fit into our existing tech stack. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Some advanced configurations and reporting options have a learning curve, and a few features could be more intuitive for first-time users. Review collected by and hosted on G2.com.

Response from Akshaya Nagarajan of Rocketlane

We’re glad to hear that Rocketlane was easy to adopt and fit smoothly into your onboarding and implementation workflows. Quick adoption with minimal training is something we intentionally design for, so it’s great to know your team could get up and running without friction.

Thank you as well for your honest feedback on advanced configurations and reporting. As teams grow and workflows become more sophisticated, there can be a learning curve, and feedback like yours helps us improve how those capabilities are surfaced and explained, through better in-product guidance, documentation, and enablement.

Thanks again for sharing your perspective and for trusting Rocketlane as part of your day-to-day operations.

subham t.
ST
subham t.
Mid-Market (51-1000 emp.)
"Seamless Onboarding with Efficient Automation and Integration"
4/5
What do you like best about Rocketlane?

I like Rocketlane for its seamless integration with Salesforce. It means I don't have to create projects or add users manually, as it's all handled through automation. I also appreciate the smooth flow of custom fields and the sync between both systems. The initial setup of Rocketlane was pretty simple. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

I would like Rocketlane to provide some best practices for the industry I'm in, especially in terms of creating a structure plan or project plan template. Review collected by and hosted on G2.com.

RS
Raja Shekar S.
Mid-Market (51-1000 emp.)
"Efficient Project Management with Room for Improvement"
4.5/5
What do you like best about Rocketlane?

I love how Rocketlane helps me organize my team's utilization and project costs efficiently. The capability to download the team's utilization and project scorecards is particularly valuable as it allows me to easily access and share this information with our customers without having to manually input data for each project activity. Additionally, the initial setup was simple, which I really appreciate. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

It is not allowing me to do a proper spreading of the hours, like a flat hours for each consultant. Review collected by and hosted on G2.com.

SA
Sai A.
FDE
Enterprise (> 1000 emp.)
"Rocketlane Boosts Productivity with Easy Timesheet Tracking"
5/5
What do you like best about Rocketlane?

Rocketlane has increased my productivity, and I’m able to easily track and update my timesheet. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Currently, there isn’t an option to copy and paste rows in the timesheet from other weeks, which makes it harder to reuse the same entries across weeks. Review collected by and hosted on G2.com.

Niharika T.
NT
Niharika T.
Data Analyst
Mid-Market (51-1000 emp.)
"Management Hero"
4.5/5
What do you like best about Rocketlane?

It has helped me streamline my tasks. It also helps to keep me updates on the things i do Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Yes, the billable parts are ticked by default which I dont want since biable tasks are very less. Review collected by and hosted on G2.com.

Response from Akshaya Nagarajan of Rocketlane

Thank you for taking the time to share your feedback. We’re glad to hear that Rocketlane is helping you manage your tasks effectively and supporting your day to day work.

We also appreciate your feedback around dashboards. We’ve been continuously making improvements to enhance usability and overall experience around reports and dashboards. I hope your experience has improved now.

Thank you again for sharing your experience with Rocketlane.

Malori S.
MS
Malori S.
Mid-Market (51-1000 emp.)
"Elevated Project Management with Seamless Salesforce Integration"
5/5
What do you like best about Rocketlane?

I really like the billable analytics and reports in Rocketlane. They are super helpful when integrated with Salesforce to get department data. I also find the setup process to be easy. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

I think there should be more reports available. Date shifting is a hassle and could be more intuitive. It would be great to have automatic date shifting and updates. Also, more report versatility and more information on tools would have been nice. Review collected by and hosted on G2.com.

Verified User in Hospitality
CH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Rocketlane’s Project Management and Training Keep Clients Aligned and On Track"
5/5
What do you like best about Rocketlane?

The Project Management and Training sections of Rocketlane have been very effective at keeping my clients aligned on their goals and helping ensure they achieve them within the stipulated timeline. The email integration has also worked well for client outreach and communication. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

It would be really helpful if, when I complete a main task category, it automatically marks all of the subtasks within that category as completed as well. Review collected by and hosted on G2.com.

KN
Keerthi N.
Mid-Market (51-1000 emp.)
"Effortless Time Tracking and Management"
5/5
What do you like best about Rocketlane?

I use Rocketlane for projects and I like how it helps us with time tracking through timesheets. It allows us to track time consumed for a particular project effectively. The initial setup was clean and clear, which I really appreciated. Everything about Rocketlane is good and satisfactory for me. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Nothing all good for me Review collected by and hosted on G2.com.

LL
Lennart L.
CEO
Small-Business (50 or fewer emp.)
"Awesome Project Management and Fast Support with Rocketlane"
4.5/5
What do you like best about Rocketlane?

Awesome Project Management Features and nice collaboration with customers.

It was super easy to get going and the customer support solves every question in maximum 3 hours, typically less. I use rocketlane almost every day Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

To be honest i dont have anything to dislike about rocketllane. Maybe you could say, that it is a bit pricey, but id does offer so many features. Review collected by and hosted on G2.com.

Response from Akshaya Nagarajan of Rocketlane

Thank you for taking the time to share your experience. We are thrilled to hear that you are finding value in Rocketlane’s project management capabilities and customer collaboration features.

We also appreciate your perspective on pricing. We continuously strive to deliver strong value through our features and capabilities, and we are always working on enhancements to ensure teams get the most out of the platform.

Thanks again for your thoughtful feedback and for being a regular user of Rocketlane.