Sachin P.
SP
Sachin P.
AD - Project Management
Mid-Market (51-1000 emp.)
"Intuitive UI with Proactive Project Management"
4.5/5
What do you like best about Rocketlane?

I appreciate Rocketlane for its project management and resource planning capabilities. I like how it keeps projects organized and assists me in taking proactive actions. The UI stands out as a significant positive, making it easier to navigate and manage tasks. Additionally, I find the sprint planning feature particularly useful, and the initial setup experience was smooth, thanks to the guidance from the setup team. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Export in Excel needs to be more detailed Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"All-in-One Project Visibility and Collaboration with Rocketlane"
5/5
What do you like best about Rocketlane?

What I like most about Rocketlane is how it brings project management, collaboration, and customer communication into a single platform. It improves visibility across teams, streamlines workflows, and helps ensure projects are delivered on time. The client-facing features also make it easy to keep stakeholders aligned and engaged throughout the project lifecycle Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

So far so good & am waiting for some features for admins like - login as a user Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Modern UI, But Support and Usability Quirks Hold Rocketlane Back"
3/5
What do you like best about Rocketlane?

The interface looks nice and modern. Many items are laid out in a logical manner which can make navigation a little easier for new users. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

I’ve found the support experience can be frustrating. There are a number of UI quirks that don’t feel logical or intuitive.

When I raise these concerns, they don’t seem very receptive and instead respond with some version of “that’s just how the program works.” That’s discouraging, because the issues I’ve escalated are genuine pain points that negatively affect usability and make Rocketlane harder to use. Review collected by and hosted on G2.com.

Russell P.
RP
Russell P.
Process Improvement Manager
Mid-Market (51-1000 emp.)
"A Flexible Platform for Customer-Facing Project Delivery"
5/5
What do you like best about Rocketlane?

Rocketlane gives our teams one place to manage customer-facing projects, track progress, and keep everyone aligned. I like that it combines project management, customer visibility, templates, automations, and reporting in a way that supports a consistent implementation process. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Some areas still feel like they need more maturity, especially around deeper reporting, admin controls, and certain automation behaviors. As you scale usage across teams, small gaps can create extra manual work or require workarounds. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Efficient Time Tracking with Seamless Project Integration"
4.5/5
What do you like best about Rocketlane?

I use Rocketlane for weekly time tracking. It helps us track time spent on tasks and projects in an organized way, improving visibility into how team members allocate their time. Rocketlane makes it easier to manage work and plan by helping with project progress monitoring. The best thing is how easily it integrates time tracking with project tasks to log hours for any particular item. The switch from Tempo/Jira to Rocketlane was motivated by its efficient and simple workflow of projects integration with greater visibility. The initial setup was quick and flawless. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Exporting the timesheets could be one thing that can be improved that way anyone could look back at their time logs in past. Review collected by and hosted on G2.com.

Response from Akshaya Nagarajan of Rocketlane

Thank you for taking the time to share your detailed feedback. We are glad to hear that Rocketlane is helping you streamline time tracking and improve visibility into how your team allocates time across tasks and projects.

We also appreciate your feedback on timesheet exports. We understand how important it is to access and review historical time logs, and we have been continuously enhancing reporting and export capabilities to make this experience more flexible and useful. You can explore available options for exporting and analyzing timesheet data on the attached link.

Thanks again for your valuable feedback. It helps us continue improving Rocketlane for teams like yours.

See how Rocketlane improved
Verified User in Legal Services
UL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Rocketlane Streamlines Project Management and Customer Onboarding with Ease"
5/5
What do you like best about Rocketlane?

What I like best about Rocketlane is its user-friendly interface and the way it streamlines project management and customer onboarding in one place. It improves collaboration across teams and helps keep projects organized and on track. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Some advanced customizations and configurations can take time to fully understand initially, especially for new users.

While the platform is powerful, there is a slight learning curve when exploring all the available features and workflows. Review collected by and hosted on G2.com.

Jordan W.
JW
Jordan W.
Account Director
Information Technology and Services
Small-Business (50 or fewer emp.)
"Automation in Rocketlane Keeps Us and Customers on Track"
4.5/5
What do you like best about Rocketlane?

We've started to better use the objects in Rocketlane to take more advantage of the automation that's available. It's much easier to keep ourselves and our customers on track now that we've fully embraced the tools. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

They changed the default view for external users and swim lane view is my favorite way to present information. I love that they're iterating but that outcome isn't my favorite. Review collected by and hosted on G2.com.

Abhishek S.
AS
Abhishek S.
Mid-Market (51-1000 emp.)
"Intuitive and Collaborative Project Management with Rocketlane"
4.5/5
What do you like best about Rocketlane?

I like Rocketlane's simple UI and collaborative features. The weekly updates are great and tagging teammates in tasks is super handy. Updating tasks is easy with simple options to update progress and completion. The spotlight feature is useful for calling out risk and getting attention without having to follow up with task owners, since I can just tag them in Rocketlane itself. I also found the initial setup to be very easy. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

I think for now, I am happy with what all feature there are. Review collected by and hosted on G2.com.

Gretchen W.
GW
Gretchen W.
Professional Services Solutions Director
Mid-Market (51-1000 emp.)
"Seamless Salesforce Integration and Templatized Projects in Rocketlane"
4.5/5
What do you like best about Rocketlane?

Integration with Salesforce to create projects in Rocketlane. Easy use of templatized projects. Excellent Customer Support. Excellent implementation support Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

Navigation: ie: Cannot set default home page at Projects or click 'back' in browser to get back to prior view of Projects with whatever search I just performed. I always have to click on Project icon again to get there and have to re enter my search criteria Review collected by and hosted on G2.com.

Response from Krithika Anand of Rocketlane

Thank you, Gretchen! The Salesforce integration and templated project workflows being smooth is great to hear, those are two of the higher-impact ways teams get traction early on. Your feedback on the default home page and browser back navigation not preserving your search state is specific and useful. Those aren't available today, but your CSM is the right person to capture that and advise on any workarounds that might help your current workflow. Reach out at support@rocketlane.com for anything else.

Adithya S.
AS
Adithya S.
Co-Founder
Enterprise (> 1000 emp.)
"Effortless Team Management with Minimalist Design"
4.5/5
What do you like best about Rocketlane?

I appreciate Rocketlane's clean design that helps in managing teams, tasks, timecard submissions, and leaves without scattering across multiple tools. I like the simplicity in design and the fact that there's no learning curve, which makes it really easy to get started. I also enjoy the minimalism aspect for PSA management, which is critical for my needs. Review collected by and hosted on G2.com.

What do you dislike about Rocketlane?

I'm looking forward to more automations and integrations with Rocketlane. It would be great if it could work as an alternative to task list tools by automatically creating tasks via email, for example. Review collected by and hosted on G2.com.