Thank you, Riya! Great to hear that keeping everything in one place and logging hours has been straightforward for you. On the UI flow, Rocketlane is a feature-rich platform and we want to make sure you're navigating it in the way that works best for how your team operates. There's a full set of resources to help: our Help Center, Rocketlane Academy for structured learning, regular customer webinars, and an active community where teams share workflows. Your CSM can also do a tailored walkthrough. Reach out at support@rocketlane.com anytime.

Thank you for taking the time to share your experience. We are glad to hear that Rocketlane is helping make your onboarding process smoother and more efficient.

We are especially happy to hear that the AI Fills (note taker) is saving your team time. It is feedback like this that reinforces the value of the features we continue to build.

Thanks again for your kind words and for being a part of Rocketlane’s journey.

Thank you for taking the time to share your feedback. We are glad to hear that Rocketlane is making project management and progress tracking easier for you, and that the Jira integration is helping streamline sprint planning and task tracking.

We also appreciate you letting us know about your experience with selecting meetings from the calendar. We have made continuous improvements to enhance usability and make such interactions smoother and more efficient. We will continue to build on this to further improve the experience.

Thanks again for your valuable feedback.

Thank you for sharing your feedback!

We’re glad to hear that timesheet tracking has been easy to use and that the level of detail across projects is helping you track both progress and financials.

Thank you as well for calling out the integration. As a heads-up, Rocketlane does support adding events from your Google Calendar directly into your timesheets, which can help reduce manual entry (attaching the help doc link). That said, we’d love to better understand what specific GSuite integrations you’re looking for and the workflows you’re trying to enable.

If you’re open to it, we’d encourage you to reach out to our support team. They can walk you through the existing calendar setup, explore whether there are alternate ways to achieve what you need today, and pass along your integration requirements to our product team.

We also appreciate your honest perspective on project scale and complexity. We do work with many enterprise teams who use Rocketlane to successfully run large-scale, multi-workstream implementations. We know that “large projects” can look very different depending on team structure, dependencies, and delivery complexity. If there’s a specific type of large project or setup you’re trying to manage, we’d love to understand it better.

Thanks again for taking the time to share your experience and for using Rocketlane as part of your delivery workflow.

Thank you, Lavanya! Removing the manual overhead of tracking time across multiple projects and making that data immediately useful for billing and admins is exactly the kind of daily efficiency we're here for. When a platform fits naturally into how your team already works, the value shows up in ways that are easy to take for granted. Really glad to hear Rocketlane is delivering that for you. If anything comes up, we're always at support@rocketlane.com.

Thank you so much for taking the time to share your review! We’re glad to hear that your experience with our support team, onboarding, and training has been smooth and helpful.

Appreciate your feedback on forwarding emails into Rocketlane. We’ll be sure to pass this input along to our product team as we continue shaping future improvements.

Thanks again for your thoughtful feedback and for trusting Rocketlane to support your projects.

Hi there!

Akshaya here, and I work closely with our customer community to make sure we’re listening, improving, and building around what matters most to you.

Thank you so much for the detailed feedback! It really helps! I'm glad to hear Rocketlane is already streamlining your workflows, especially with the Salesforce integration, automations, and API capabilities.

I also appreciate you calling out the areas where we can do better, especially around logging, resend functionality, API limitations, and the Customer Portal experience. These are valid points, and I’ve shared your feedback directly with our team.

For a deeper dive and to explore potential workarounds, I’d suggest reaching out to your CSM or directly connecting with Vishnu (Head of Customer Success) They’ll be happy to walk you through what’s possible today and what’s on the roadmap.

Thanks again for helping us improve. We’re building this with you, and for you!