---
title: Rocketlane Reviews
meta_title: 'Rocketlane Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 860 reviews by the users' company size, role or industry
  to find out how Rocketlane works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 860
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: ERP
  url: https://www.g2.com/categories/erp
---

# Rocketlane Reviews
**Vendor:** Rocketlane Corp  
**Category:** [Professional Services Automation Software](https://www.g2.com/categories/professional-services-automation)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 860
## About Rocketlane
Rocketlane is the world’s first Agentic Professional Services Automation (PSA) platform, built to transform how professional services teams deliver value in the AI-first era. While traditional PSAs focus on recording work, Rocketlane accelerates it through a connected system that unifies the entire front and back office. The platform brings together project delivery, resource management, time tracking, billing, and financial operations alongside collaboration capabilities such as Spaces, real-time chat, a modern client portal, Sheets for structured data, and a powerful Custom Apps framework that lets teams model any workflow inside Rocketlane. Everything lives in a single ecosystem, eliminating tool sprawl and fragmented data that slows down services teams. At the core of this is Nitro, Rocketlane&#39;s agentic execution layer: a network of intelligent AI agents that execute real delivery tasks, automate setup, manage workflows, detect risks, enforce governance, and continuously learn from patterns across the organization. This shift unlocks faster go-lives, better utilization, proactive issue detection, consistent delivery quality, and a level of operational resilience that was previously impossible. Over 650 companies, including Retool, Coursera, Postman, Intercom, Glean, AuditBoard, Vercel, Sprinklr, Worldpay, Grafana, OpenGov, and Outreach trust Rocketlane to run their mission-critical delivery processes. Customers across SaaS, services, and consulting use Rocketlane to shorten onboarding timelines, reduce escalations, improve forecasting accuracy, and accelerate moving from booked to consumed revenue. Founded in 2020, headquartered in the US, and operating globally with teams across India and the UK, Rocketlane is backed by leading investors, including Nexus Venture Partners and 8VC. The company’s rapid growth reflects strong market confidence in its category-defining vision for Agentic PSA.



## Rocketlane Pros & Cons
**What users like:**

- Users appreciate the **scope of features** in Rocketlane, streamlining onboarding and project management in one tool. (41 reviews)
- Users find Rocketlane incredibly easy to use, with **simple report generation** and flexible, customizable features. (34 reviews)
- Users value the **streamlined team collaboration** in Rocketlane, enhancing organization and communication across projects and stakeholders. (29 reviews)
- Users find **project tracking easy and efficient** with Rocketlane, enhancing organization and collaboration for better outcomes. (26 reviews)
- Users appreciate the **task management capabilities** of Rocketlane, enabling streamlined project setup and efficient team collaboration. (25 reviews)
- Users love the **timesheet capabilities** of Rocketlane, finding it essential for tracking project hours and resources. (23 reviews)
- Visibility (22 reviews)
- Users find Rocketlane&#39;s **intuitive interface** straightforward and efficient for managing multiple projects seamlessly. (21 reviews)
- Efficiency (20 reviews)
- User Interface (20 reviews)

**What users dislike:**

- Users frequently note the **missing features** in Rocketlane, particularly the lack of customer health scoring and effective resourcing tools. (16 reviews)
- Users report **slow performance** during high workloads, complicating project understanding and overall implementation processes. (14 reviews)
- Users report **filtering issues** that complicate navigation and experience, along with significant bugs and poor search capabilities. (10 reviews)
- Users find the **learning curve challenging** , especially when navigating initial setup and implementation complexities without sufficient resources. (10 reviews)
- Users find **limited customization** options in Rocketlane, especially in reporting capabilities and customer portal metrics. (10 reviews)
- Users often face **slow loading times** with Rocketlane, which can disrupt workflow and hinder productivity on projects. (10 reviews)
- Limited Features (9 reviews)
- Users struggle with **difficult navigation** , particularly due to poor search capabilities and inconvenient dashboard access. (8 reviews)
- Limited Reporting (8 reviews)
- Users find Rocketlane **not intuitive** due to complicated features and lack of straightforward navigation options. (8 reviews)

## Rocketlane Reviews
  ### 1. Great for Customer Success Team

**Rating:** 3.5/5.0 stars

**Reviewed by:** Shruti A. | Customer Success Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2025

**What do you like best about Rocketlane?**

It helps us to track the complete implementation of the product along with the chat options provided to internal team as well as to the client side. Ability to share all the details , taking feedback from clients.

**What do you dislike about Rocketlane?**

Sometimes the app stops working at clients end and it takes atleast 24-48 hours to get the issues resolved by the Rocketlane team

**What problems is Rocketlane solving and how is that benefiting you?**

it gives us the complete visibility at what phase the accounts implementation is along with the deadlines, giving a clear visibility to the clients as well which reduces the workload for us to give updates to the clients.

**Official Response from Akshaya Nagarajan:**

> Hello Shruti,

Akshaya here, and I lead efforts that amplify the customer voice and create experiences where Rocketlane users feel heard, supported, and celebrated. 

Thank you so much for sharing your feedback. It’s amazing to hear how Rocketlane is helping your team streamline implementation, collaborate across internal and client teams, and reduce the overhead of manual updates. That’s exactly the kind of clarity and efficiency we hope to bring to every project!

I’m really sorry to hear about the downtime issues your clients have faced. I’ve flagged this with our support and product teams to ensure we improve our responsiveness and reliability moving forward.

Please know that your feedback is incredibly valuable and it helps us do better.

  ### 2. Smooth, To the point and user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashutosh S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 12, 2024

**What do you like best about Rocketlane?**

Additionally, The Rocketlane is very easy to generate a report with a few clicks

**What do you dislike about Rocketlane?**

The mobile can improve its response time.

**What problems is Rocketlane solving and how is that benefiting you?**

Executive Dashboard and Project management

**Official Response from Akshaya Nagarajan:**

> Thank you for taking the time to share your feedback. We are glad to hear that you find Rocketlane smooth, user friendly, and easy to use, especially when it comes to generating reports and leveraging executive dashboards for project management.

We also appreciate you letting us know about your experience with mobile responsiveness. We have made continuous improvements to enhance speed and responsiveness and will continue to focus on further optimizing the mobile experience.

Thanks again for your valuable feedback and for being a part of Rocketlane’s journey.

  ### 3. Great project management tool

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** June 17, 2025

**What do you like best about Rocketlane?**

Rocketlane has truly revolutionized the way we operate at DigiCert. In an industry that's rapidly evolving, having a platform that keeps pace with change while enabling us to stay efficient and agile is critical—and Rocketlane delivers.

Since implementation, we’ve automated nearly 80% of our previously manual tasks, dramatically improving productivity and freeing up our teams to focus on higher-value strategic work. Whether it’s onboarding, task tracking, time management, or customer communication, Rocketlane has centralized and streamlined these processes with ease.

**What do you dislike about Rocketlane?**

UI can be better, I have put a list together for Manoj and team related to wish list/ features that would be needed example providing a better home page for users including a dashboard capability

**What problems is Rocketlane solving and how is that benefiting you?**

Its intuitive interface, customizable workflows, and real-time project visibility have not only improved internal collaboration but have also enhanced the experience we deliver to our customers. What used to take hours of coordination and back-and-forth is now handled seamlessly, allowing us to adapt quickly and support our clients in a constantly shifting landscape.

  ### 4. A Practical and Scalable Tool for Program Management

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shreeganesh K.

**Reviewed Date:** June 16, 2025

**What do you like best about Rocketlane?**

Simple, Clean UI – Very easy to navigate, even for new users.

Quick Response Time – No lag, which helps during time-sensitive phases.

Easy Template Onboarding – Setting up projects from pre-built templates is quick and intuitive.

Centralized Tracking – Acts as a single source of truth for all project-related information.

**What do you dislike about Rocketlane?**

The planned VS actual state of project is a bit difficult to gauge best on current tool capabilities. Especially if there are 3-4 iterations of any project plan, adopting it is bit difficult and then baselining against any of the previous plan is not easy.

**What problems is Rocketlane solving and how is that benefiting you?**

Lack of centralized tracking - Rocketlane serves as the single source of truth for all project updates, reducing confusion and dependency on scattered tools.

Difficulty managing multiple projects - The portfolio view helps me stay on top of multiple accounts and flag delays or risks early.

Time lost in manual project setup - Pre-built templates make it easy to spin up new projects quickly and consistently.

  ### 5. Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** June 09, 2025

**What do you like best about Rocketlane?**

Rocketlane has been incredibly helpful in streamlining project management and client collaboration. It centralizes everything in one place: projects, timelines, and task ownership. This makes it much easier to stay organized and aligned with both internal teams and clients. It eliminates the confusion that often comes from scattered emails and spreadsheets and improves visibility across all phases of a project. Overall, it has helped increase efficiency, accountability, and client satisfaction.

**What do you dislike about Rocketlane?**

One of the main drawbacks I’ve experienced with Rocketlane is that it can sometimes take a while to load, especially when navigating between modules or accessing larger projects. While the overall functionality is strong, these occasional delays can interrupt workflow and impact productivity during time-sensitive tasks. Improving the platform’s performance and load times would significantly enhance the user experience.

**What problems is Rocketlane solving and how is that benefiting you?**

Rocketlane is solving several key challenges related to project onboarding, task coordination, and client communication. Before using Rocketlane, it was difficult to maintain visibility across different stages of a project. This led to delays, missed updates, and inconsistent client experiences. With Rocketlane, we now have a centralized platform that improves transparency, streamlines task assignments, and keeps both internal and external stakeholders aligned. This has resulted in faster project delivery, improved client satisfaction, and better team accountability, all of which are critical to our success.

  ### 6. Solid Platform for Client Onboarding

**Rating:** 5.0/5.0 stars

**Reviewed by:** Karan M. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 23, 2025

**What do you like best about Rocketlane?**

Rocketlane is the gold standard for customer onboarding and project delivery!
Rocketlane keeps getting better! The latest AI-driven updates—especially auto-generated status reports and smart task suggestions—are huge time-savers and help streamline communication with clients. The platform remains incredibly intuitive, and the collaboration features make cross-functional teamwork seamless.

**What do you dislike about Rocketlane?**

Honestly, there’s very little to improve—Rocketlane has nailed what modern onboarding and delivery teams need.



**What problems is Rocketlane solving and how is that benefiting you?**

Rocketlane helps centralize client onboarding and implementation processes, making it easier to manage timelines, tasks, and communication in one place.

  ### 7. Well-Organized, Interesting, and Useful

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2026

**What do you like best about Rocketlane?**

well-organized, interesting, it's useful,

**What do you dislike about Rocketlane?**

nothing for me is more helpful than what I used before

**What problems is Rocketlane solving and how is that benefiting you?**

management of time

  ### 8. Implementation Manager juggling multiple projects

**Rating:** 3.5/5.0 stars

**Reviewed by:** Mary Ellen O. | Implementation Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Rocketlane?**

The project planning features are excellent, especially for keeping everything organized and tracking deadlines across multiple teams.

**What do you dislike about Rocketlane?**

The lack of a more affordable, restricted-use license for senior leadership is an issue—we don’t need full access but still want to view key data. 

The search functionality is very limited, making it hard to find specific information across tasks or comments quickly. 

When sharing the "View as" view, I can't make updates in the tool as we discuss project updates during the course of the meeting. I end up either having to take notes for later or have a team member make updates in our internal view while I lead the meeting.

**What problems is Rocketlane solving and how is that benefiting you?**

Manages client implementation, project management and communication in one tool

  ### 9. Great Tool, only for Project Management

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2025

**What do you like best about Rocketlane?**

Rocketlane has some great features (like calendar syncing for time tracking) and is user-friendly for people using it as a Project Management tool. Support is very helpful and quick to respond.

**What do you dislike about Rocketlane?**

Their Resourcing Function is very buggy and not a great user experience. Not to mention, they have a soft vs hard hold process, but the only thing it does is a visual change and nothing else. As a resourcing team, we need the ability to proactively hold customers, but that function is not set up in Rocketlane today. Customization is still minimal. Time tracking can be easy, but there are some wonky UI pieces - for example, if I log time using one categorization bucket and then try to log another time to the same project, the categorization bucket is stuck, and a hard refresh is needed. Most issues with Rocketlane require a hard refresh is always needed to resolve. The number of times I refresh the system daily is up in the 100s.

**What problems is Rocketlane solving and how is that benefiting you?**

We have been able to streamline our users from having to use multiple systems down to one. However adoption is not great as the tool is very buggy and people are less likely to use it.

  ### 10. Project Management and Automation with a Customer Perspective

**Rating:** 5.0/5.0 stars

**Reviewed by:** Walter C. | Director or Professional Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 06, 2025

**What do you like best about Rocketlane?**

It's new and doesn't have any of the technical debt you see in other solutions.  I love that they provide a Customer Portal - a place that our customer can go to at any time and immediately see the status of their project, tasks status (filterable by type and by owner), announcements, attachments, and form capability for our customers to submit feedback directly into the project as a task (and the ability the track that feedback).  The Customer Portal is fantastic.  It also means we save a lot with licenses and don't have to struggle with access or permissions and trying to teach our customers how to navigate the application itself.  Customers have one plact where they can see everything they need to see and they can share or invite others.   It's ultimately what made us select Rocketlane. And Rocketlane's implementation was relatively easy and they use their own application to manage it (they "drink their own champaigne")  That helped us understand how to use the product and leverage ideas they used in our own implementation.   The customer support has also beeen top notch.

**What do you dislike about Rocketlane?**

I think because their solution is relatively new, it makes it cutting edge, but it also means that somethings need still to be added or modified.  That said, when we bring up enhancements or ideas they seem very quick to get them in their backlog and alert us when the functionality is available.  I would like to see more AI options that summarize the Project and Project status and sentiment from the feedback forms.  Also need better adoption metrics for the Customer Portal. There are plenty of metrics for the internal use of the tool (us), but I am not seeing a lot of reporting capability for the our customers (the Customer Portal side) - yet.

**What problems is Rocketlane solving and how is that benefiting you?**

Rocketlane solves customer accessibility to view the Project and Project status whenever they want.  The Customer Portal provides our Customers with a single place to find eveything they need to know about their project as well as give them the access/ability to update their assigned tasks.  And bevause this is done from a Customer Portal, they can access and view this on their own without the need to reach out to our Project Management team or to having to wait until the next scheduled project meeting.  
Everything the customer needs to see and have access to is litterally on the landing page when the Customer logs in.

**Official Response from Krithika Anand:**

> Hi Walter,

Krithika here from the Rocketlane team - thank you for such a comprehensive and thoughtful review.

We’re glad to hear the Customer Portal has been such a differentiator for your team. Enabling customers to independently access project status, tasks, updates, and feedback without licensing complexity or access friction is a core part of our vision. It’s great to know that this capability played a key role in your decision to partner with Rocketlane.

We also appreciate your note about our team using Rocketlane to run implementations. “Drinking our own champagne” is something we strongly believe in. It helps us continuously refine the product based on real-world usage.

Thank you as well for the candid feedback around AI capabilities and Customer Portal analytics. We’ve made several enhancements over the past year and are continuing to invest in AI-driven insights and stronger reporting, including deeper visibility into customer-side engagement. Input like yours helps shape how we prioritise these advancements.

We’re grateful for your partnership and for taking the time to share such detailed insights.

  ### 11. Time to Value + CSAT = Success

**Rating:** 5.0/5.0 stars

**Reviewed by:** Marcus A. | Director of Customer Onboarding &amp; Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Rocketlane?**

Rocketlane has allowed the Virtuous onboarding team to standardize implementations while still maintaining a high degree of personalization. We’ve also been able to remove a lot of the manual work (work smarter) and repurpose that energy into delighting our customers. 

The results in our first year using Rocketlane has been a 50% decrease in time to value whole maintaining a perfect CSAT rating.

**What do you dislike about Rocketlane?**

Our organization places a premium on customer heath, and the absence of a customer health score forced us to go outside the platform to our CSP to monitor onboarding health.

**What problems is Rocketlane solving and how is that benefiting you?**

Time to Value and teal-time collaboration with our customers are the primary drivers. But using time tracking and resource management has helped us monitor billable utilization and identify opportunities to work more efficiently.

  ### 12. One of the best tool for the project management and tracking capacity planning

**Rating:** 4.5/5.0 stars

**Reviewed by:** Bhakta B. | Operations Analyst, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 16, 2024

**What do you like best about Rocketlane?**

It offers flexibility for adding custom fields and automating processes, making it easier to maintain live project tracking and to map all necessary information against each project. It enables real-time data visualization through customizable dashboard and project field views, which also be easily shared among team members. It completely eliminates the reliance on excel as it can keep the real-time data and can exported easily.

Implementation is straightforward, they have the guides and article handy and can be self-learned, Supported by highly responsive customer support that consistently delivers solutions within the SLAs. Additionally, the integration capabilities are highly efficient, as it allow seamless integrations with Hubspot and the in-house operating system as well.

**What do you dislike about Rocketlane?**

The platform does not support bulk data uploads directly. To update the data in bulk, users must reach out to a support agent for assistance.

Additionally, capacity planning is based solely on the total allocated hours per role and does not account the total number of allocated projects and the target number of projects.

The dashboard can not show the number of roles and users , to access the numbers, we need to go to the settings option. which is not very convenient in case we want to solely rely on the dashboard for the presentation.

**What problems is Rocketlane solving and how is that benefiting you?**

It provides clear visibility in to project progress for both clients and to the project managers, which is very much crucial for assessing project health and identifying projects that require immediate attention or at risk of potential churn.

  ### 13. Has potential if you can wait for new features and functionality

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Rocketlane?**

The Rocketlane team is extremely supportive, responsive and flexible. They are continuously seeking innovation, rolling out new features and functionality and gathering customer input to further refine their product. It does feel easy to navigate with minimal training.

**What do you dislike about Rocketlane?**

Rocketlane still feels like it is in the initial development stage for many features that are not thoroughly tested and rolled out prior to meeting standard business objectives. While new and expanded features are on the roadmap, it still appears to be lacking very basic features that other PSA tools have.

**What problems is Rocketlane solving and how is that benefiting you?**

Our project management practices were manual and took considerable time to update weekly reports, track project status and track revenue. With Rocketlane, we were able to create streamlined project plans, assign owners to the tasks and the tool, provide real time notification of task status updates, and send out weekly status reports directly from the tool. In addition, we will be able to track revenue forecasted and recognized directly in the tool, and use the timesheet feature directly to track resource and team utilization. This will provide us with more time to focus on our customer engagements while minimizing administrative work.

  ### 14. Solid PSA Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2025

**What do you like best about Rocketlane?**

Rocketlane brings a lot of modern project management functionality into a professional services focus.  It combines the functionality of project management with practice management and includes all things necessary for a professional services firm to run from financial data, to resourcing scheduling, to project management. It is also highly customizeable to work for your use cases and provides automation functionality similar to more project management based tools.

**What do you dislike about Rocketlane?**

Their onboarding is very poor.  The tool is pretty slick and I would recommend it to anyone considering a PSA, but do NOT pay for their onboarding.  They will setup a generic project template and just go over all the functionality you already likely went over during the sales process.  There is no actual implementation support that occurs. Its no different than a normal support desk. They expect you to implement your own workflows and templates, etc.  They do nothing but answer questions.  Buy the tool but save your money on the implementation, its worthless.
I also don't like how all project related fields, settings, and automations are established at the account level rather than at the individual project level.  This makes it difficult if you have different types of projects that require different workflows and fields.  You also cannot save a new project from an existing project; so if you have extensive project setup/onboarding with customized data, you wont be able to reuse that data on a future project.  It makes any project work that is customized  but recurring difficult to manage.

**What problems is Rocketlane solving and how is that benefiting you?**

If you take the time to setup effectively it can bring clarity to task management and tie projects together with practice management for proserv firms.

  ### 15. Rocketlane is a powerful tool with an intelligent team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Kylie S. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 17, 2025

**What do you like best about Rocketlane?**

Rocketlane is a very flexible, powerful tool. You can adopt its out of the box version or customize it to your liking. I appreciate how it considers the needs of multiple, interconnected stakeholder groups including Professional Services, Operations, and Finance - it is not a "one team tool" by any means.

The Implementation team we worked with seemed very knowledgable about Rocketlane's capabilities and workarounds to achieve our exact use case. They were always willing to take and disseminate product feedback internally as well and always strived to understand the WHY behind our requests to ensure we are following best practices and not just haphazardly configuring our instance.

**What do you dislike about Rocketlane?**

We did not find the implementation process to be completely smooth, but we were certainly underresourced and on a difficult timeline from our side contributing to some of the issues. Our migration from GuideCX and Clockify to Rocketlane was not successful, which caused us to have to attempt multiple re-migrations and finally just manual fixes to remedy everything because we were not able to figure out whether the problems originated in the initial tools, data export, data transformation, upload, or mapping. Despite our needing to re-migrate many times our Implementation Manager, Jasmine, was with us each step of the way willing to try as many times until we were satisfied. In the end, it became too complicated to continue trying to re-migrate as we had already begun entering new data into the tool so we launched and fixed data as we found errors, but I really appreciate our Implementers devotion to our account as she never left us behind struggling alone and was always willing to go back to her team internally to get us another re-do.

Don't purchase and try and implement this tool without a resourced team on your side. You need a decision maker who will ultimately be owning the tool and familiar with all of the ins and outs of being the administrator, and without truly prioritizing this effort on your side, you will struggle to have a successful launch.

**What problems is Rocketlane solving and how is that benefiting you?**

Rocketlane has allowed us to consolidate our Time Tracking, Client Onboarding/Project Management, and Financial Analysis of PS Profitability into one tool.

**Official Response from Krithika Anand:**

> Hi Kylie,

Krithika here from the Rocketlane team - thank you for such a detailed and thoughtful review.

We’re glad to hear that Rocketlane’s flexibility and cross-functional design have been valuable for your team. Enabling Professional Services, Operations, and Finance to work within a single connected system is core to our vision, so it’s great to see that reflected in your experience.

I also appreciate you sharing candid feedback about the migration process. Transitions from multiple systems can be complex, especially under tight timelines and resourcing constraints. That said, we take implementation experiences seriously, and your insights help us continue refining our approach. I’m particularly glad to hear Jasmine and the team stayed closely engaged throughout and worked alongside you to navigate the challenges.

Thank you as well for highlighting the importance of internal ownership and prioritization during implementation and that partnership is often key to long-term success.

We truly appreciate you taking the time to share such a comprehensive perspective.

  ### 16. East to use Time management and Reporting product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** May 23, 2025

**What do you like best about Rocketlane?**

The easy to use UI. The UI for Times sheets review and approval is prety easy to use.

**What do you dislike about Rocketlane?**

There are no downsides, but I would like to enhance the reporting features. The reporting format and scope(projects) should be available at the user level and thus reduce the dependencies on admin.

**What problems is Rocketlane solving and how is that benefiting you?**

I am able to track the time of my team and so can control the resource availability/allocation and overall cost allocations.

  ### 17. I would recommend

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** May 28, 2025

**What do you like best about Rocketlane?**

We use this portal to organize and track projects. Each time I need a feature their support has been very helpful in figuring out how to make an automation that achieves what we need. We track IT projects for over 100 clients in this platform.

**What do you dislike about Rocketlane?**

Sometime the automations are a bit confusing to figure out.

**What problems is Rocketlane solving and how is that benefiting you?**

It is solving the project tracking problem. It is allowing us to better track the project and communication associated.

  ### 18. Easy to use tool and gives a good overview of project status

**Rating:** 4.5/5.0 stars

**Reviewed by:** Saswat S.

**Reviewed Date:** June 02, 2025

**What do you like best about Rocketlane?**

Ability to filter out project with various stages, and customisation of the project objectives, assignment of project activities to clients.

**What do you dislike about Rocketlane?**

It currently doesnt have the ability to mark all stages of a project as completed. I have to individually mark all as completed.

**What problems is Rocketlane solving and how is that benefiting you?**

I am part of the presales team, and we track the number of deals a presales consultant is currently working on and their stage in the POC process.

  ### 19. Improves customer expectations

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jodi S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Rocketlane?**

I appreciate the visibility Rocketlane gives into tasks and accounts, which helps us stay on top of multiple projects at once.

We've also achieved our primary goal of helping customers understand their role and responsibilities in their implementations.

**What do you dislike about Rocketlane?**

Our biggest pain point is the difficulty my entire team and our customers lose due to lack of search across comments and tasks.

Onboarding was generic and not tailored to our needs, and our CSM was new, which led to a less-than-ideal transition.

**What problems is Rocketlane solving and how is that benefiting you?**

Rocketlane help our customers through our complex onboarding.

  ### 20. Robust Tool for Implementation Managers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Hal T. | Implementation Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Rocketlane?**

Rocketlane’s robust templates make project setup very streamlined, which saves time in the early stages of implementation.

**What do you dislike about Rocketlane?**

The Salesforce integration is not very useful to us as it’s extremely limited, and we can’t do much with it.

**What problems is Rocketlane solving and how is that benefiting you?**

Project visibility and shared workflows. Searching for a search though in projects.

  ### 21. Fantastic platform for customer onboarding and implementation.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** June 04, 2025

**What do you like best about Rocketlane?**

The customer portal is a really fantastic feature that offers real time project visibility to customers. With the task assignment, it also items for which the customer is responsible.

**What do you dislike about Rocketlane?**

We frequently work with other consultants, often across customer companies and projects. There is not a really straightforward way to invite these other consultants to participate in projects.

The "partner" section of the software seems intended to handle this, but requires additional licensing expenses for people who often just need to be aware of what's going on in the project.

**What problems is Rocketlane solving and how is that benefiting you?**

It is helping us better manage customer onboarding and software implementation.

  ### 22. Ease of implementation and integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Rocketlane?**

The customer portal and resource management features are really cool. Also, integration with CRM and Ticketing tools helps the PMs to maintain details in single place.

**What do you dislike about Rocketlane?**

There is a room for product enhancements. I was part of Propel 25 and it was exciting to see the product roadmap. Many of the features and enhancements would help to solve some of the challenges we are facing.

**What problems is Rocketlane solving and how is that benefiting you?**

1) Seamless and early project creation - this helps to have a view of projects in pipeline so leaders can plan capacity and assign resources 

2) Customer Portal - Helps us offer the view of project plan and tasks that matters to our partners.

  ### 23. Great platform to drive projects

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Logistics and Supply Chain

**Reviewed Date:** June 12, 2025

**What do you like best about Rocketlane?**

Define stages very well and good feature to bring external customers as well on the platform

**What do you dislike about Rocketlane?**

For now started using it for a month or so, so haven't find any drawbacks, so it's a little early to say.

**What problems is Rocketlane solving and how is that benefiting you?**

Tracking projects at every stage is helping me. Clear bifurcation of which tasks are internal and external dependency.

  ### 24. Comprehensive, Intuitive and all tools required for project management in a single application

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** May 22, 2025

**What do you like best about Rocketlane?**

Resource Management included in the same application

**What do you dislike about Rocketlane?**

Interface to build reports, needs to be more user friendly

**What problems is Rocketlane solving and how is that benefiting you?**

Help to keep a single point of communications related to projects, to use wisely the time of SME in projects, avoiding wasting their time or overbooking them, making easier reporting, just sharing with customer or stakeholders the RL portal avoiding time invested in create additional status reports.

  ### 25. Support resolved my issue quickly

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam L. | Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2025

**What do you like best about Rocketlane?**

allocations are helpful, especially splits

**What do you dislike about Rocketlane?**

Timesheets...very slow to pop up and cannot quickly cycle through fields.  When trying to entre a note quickly, the focus jumps back to the time field.  Frustrating.

**What problems is Rocketlane solving and how is that benefiting you?**

project management with notifications on task schedule, project budget tracking

  ### 26. User friendly project management tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Suvedha G. | Product Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Rocketlane?**

RL is one of the best project management tool I have used. The collaboration feature, templates and spaces are really helpful to track the projects easily without hassle.

**What do you dislike about Rocketlane?**

Nothing. I would definitely  recommend it.

**What problems is Rocketlane solving and how is that benefiting you?**

It helps us to track the project tasks and sub tasks along with due dates. We also use this tool to collaborate with our customers and keep them updated.

  ### 27. Issues in multiple tabs while filling timesheet.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Atharva P. | Software Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Rocketlane?**

It allows us to ease the process sending weekly status report to the customer of a particular projects. Resource management part is also very helpful to track all the projects and and time allocated for them to examine the occupancy of an individual weekly and monthly. Timesheet feature allow us to track hours of every project weekly which is helpful to track bandwidth of an individual for upcoming week.Its very finely integrated with slack also

**What do you dislike about Rocketlane?**

If I open two tabs simultaneously while submitting a timesheet and I need to add a project from resource management in order for the timesheet tab to reflect it and add the hours for it, I won't be able to see it until I reload the website and all the time allocation for projects got vanished when I refresh the page

**What problems is Rocketlane solving and how is that benefiting you?**

It is very easy to send weekly status report to the customer of a particular projects. Resource management part is also very helpful to track all the projects and and time allocated for them to examine the occupancy of an individual weekly and monthly. Timesheet feature allow us to track hours of every project weekly which is helpful to track bandwidth of an individual for upcoming week.Its very finely integrated with slack also

  ### 28. Promising project management product

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Rocketlane?**

I like the various visual options to see the project tasks and progress. The client portal seems interesting, but I have not yet dug into it. Overall, I think there are a lot of useful features, so just takes time to figure out what works best with clients.

**What do you dislike about Rocketlane?**

The notification control. I think users should be able disable all email notification if they don't want that noise.

**What problems is Rocketlane solving and how is that benefiting you?**

It's helping manage special projects and give clients a view into the project timeline.

  ### 29. Director of Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Rocketlane?**

Ease of use makes it quick for employees to work within the product to find and enter information regarding ongoing projects.

**What do you dislike about Rocketlane?**

Customizable reports are somewhat lacking but it is being worked on to provide better reporting capabilities.

**What problems is Rocketlane solving and how is that benefiting you?**

The customer portal is being quickly adopted by our new customers and has let to greater collaboration throughout the project.

  ### 30. Game changer for Onboarding new customers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Rocketlane?**

The Customer portal is fantastic. Provides a shared view of onboarding projects. Our new customers LOVE it and the transparency it provides. Internally, we appreciate the consistency of tracking onboarding projects as well as data-driven status that reflects the reality of project progress.

**What do you dislike about Rocketlane?**

I would like better filtering options at the project level as well as a tool-wide search. And links to tickets that don't take up two text lines or more when pasted elsewhere. Then you'd get a 10 from me.

**What problems is Rocketlane solving and how is that benefiting you?**

Improve onboarding experience both internally and for new customers.
Better collaboration internally and with customers on onboarding and major customer projects

**Official Response from Krithika Anand:**

> Hi there,

Krithika here from the Rocketlane team - thank you for the thoughtful review.

We’re glad to hear the Customer Portal has been a game changer for your onboarding experience. Providing a shared, transparent view for customers while enabling consistent, data-driven tracking internally is exactly what we aim to deliver.

We also appreciate your feedback on project-level filtering, tool-wide search, and link formatting. Enhancements in discoverability and usability are important as teams scale, and input like yours helps us continue refining the experience.

Thank you again for taking the time to share your perspective. We value your partnership.

  ### 31. Great platform for managing our tasks under a project management process

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** June 08, 2025

**What do you like best about Rocketlane?**

Great for streamlining our tasks under the lens of project management so we can see all tasks, what is done and what needs to be done and if we're working within the set timeline

**What do you dislike about Rocketlane?**

nothing to be disliked so far, works alright as far as our tasks need to go

**What problems is Rocketlane solving and how is that benefiting you?**

To streamline the monitoring of task completion and help monitor the time allocated to the task as well as help monitor the tasks that need further action to be done

  ### 32. Rocktelan is a professional platform for Project Managment, Resource Allocation and timesheets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 03, 2025

**What do you like best about Rocketlane?**

I like Rockletane UI and the the flexibile enough to make changes

**What do you dislike about Rocketlane?**

I don't have anything for now. May be the products updates as coneveyed exclusively to the Users

**What problems is Rocketlane solving and how is that benefiting you?**

Rockletane is used to manage Utilization and resource allocation and mainly for Project Management

  ### 33. Revolutionized Onboarding Experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Grace D. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Rocketlane?**

The best thing about RocketLane is how simple it is to hold our team and customers accountable for their pieces in our onboarding projects.

**What do you dislike about Rocketlane?**

Updating our projects accurately can be a very manual process.

**What problems is Rocketlane solving and how is that benefiting you?**

Holing our customers accountable to what they are responsible for in onboarding our software.

  ### 34. Quick Resolution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Avinash R. | Senior Project Manager (CLM Implementations) , Mid-Market (51-1000 emp.)

**Reviewed Date:** January 18, 2025

**What do you like best about Rocketlane?**

RL support team was really quick to resolve my issue. I have rarely seen this kind of speed for any customer support team.

**What do you dislike about Rocketlane?**

The Gantt chart has to be improved. Its not looking nice.

**What problems is Rocketlane solving and how is that benefiting you?**

updating project dates, marking the tasks as complete, seeing the project statuses are some helpful features in RL. Also, its a simple tool to use , not very comples with thousands of options.

**Official Response from Krithika Anand:**

> Hi there,

Krithika here from the Rocketlane team - thank you for your review.

We’re pleased to hear that our support team was able to resolve your issue quickly. 

Thank you as well for sharing your thoughts on the Gantt chart. We’ve made several improvements and enhancements over the past year and are continuously working to further improve the overall experience.

We appreciate you taking the time to share your experience.

  ### 35. Easy to follow time lines and timesheets

**Rating:** 4.5/5.0 stars

**Reviewed by:** Hector U.

**Reviewed Date:** May 27, 2025

**What do you like best about Rocketlane?**

Its pretty clear to follow up and leave notes to approvers

**What do you dislike about Rocketlane?**

at the beginning seems to be difficult but quickly changes your mind and its comfortable to navigate between  menus

**What problems is Rocketlane solving and how is that benefiting you?**

Keep control on all project phases

  ### 36. Powerful Onboarding/Implementation Project Management Tool is a Competitive Edge

**Rating:** 4.5/5.0 stars

**Reviewed by:** Josh G. | Director of Business Solutions, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 22, 2024

**What do you like best about Rocketlane?**

Rocketlane has a very modern and intuitive user interface. It takes new users just minutes to get acclimated to the software and begin working on projects/tasks.

Template creation and updates are easy as well. Plus, it can be very powerful if you utilize the dynamic conditions on templates to dynamically control when certain tasks are included on projects. Its very helpful to prevent template explosion when you need some variability into a project type's task structure.

Rocketlane is setup well to easily track key dates, milestones, and phase start/end as well as calculating the intervals between planned and actual for all key project dates. It's very easy to start generating valuable and useful statistics from your projects.

The ability to add external members to projects so you can work alongside of and provide clear visibility to your customer contacts is absolutely second-to-none. Rocketlane was designed with onboarding and implementations in mind and is a software uniquely tailored to manage those kinds of projects.

Using Rocketlane itself to onboard onto their platform helps you visualize how your customers will use the platform and shows you first hand some of the best practices Rocketlane helps champion. Implementation is quick and easy if you know your project and task structure. 

Once transitioned to support, you'll be very pleased with the speed and quality of support you receive from their team. It's thorough, engaging, and fast.

**What do you dislike about Rocketlane?**

Rocketlane's Salesforce integration lacks some complexity that I would like. I am unable to sync data TO a record that is different than the record that creates a project. This means I can't update an Account field based on a project unless I use the Account record to generate the project. This can be overcome through a couple methods, though, so it certainly shouldn't be a deal breaker but it would be nice if there was more flexibility in how projects are created through the sync and how you can integrate project data back to Salesforce.

Additionally, there is not syncing of task data, which makes it challenging if you want to track task-level details in Salesforce vs. Project-level details. It is possible to use Rocketlane automations to update project-level fields in Rocketlane and then sync, but that's cumbersome and not ideal.

**What problems is Rocketlane solving and how is that benefiting you?**

We were onboarding customers with SmartSheets before and there just was no visibility across the team or up to leadership on where projects stood, what was causing delays, and when we could expect to invoice. Rocketlane is driving visibility into all of those areas from Day 1. Plus, its becoming a competitive differentiator as our customers are loving the ability to login to Rocketlane and collaborate on their project and always be able to see the status of their project.

**Official Response from Krithika Anand:**

> Hello, 

Thank you for taking the time to share such a detailed and thoughtful review. We’re thrilled to hear that Rocketlane has been delivering value across your onboarding and implementation workflows. 

We truly appreciate your detailed feedback around the Salesforce integration and task-level syncing. We understand how important flexibility and deeper data sync capabilities are for teams managing complex workflows. Feedback like this is incredibly valuable as we continue enhancing our integrations and automation capabilities to better support these use cases. If you're still facing any issues, please contact your CSM and we'd be happy to jump into fix it. 

Thank you again for sharing your experience and for being part of the Rocketlane community. We truly appreciate your feedback and support as we continue improving the product.

  ### 37. Good Onboarding package and fairly easy to use in our configuration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software

**Reviewed Date:** June 19, 2025

**What do you like best about Rocketlane?**

Simple and operates quickly. Modern look and feel.

**What do you dislike about Rocketlane?**

Nothing at the minute.  I am still a beginner user

**What problems is Rocketlane solving and how is that benefiting you?**

Onboarding our customers and tracking progress.

  ### 38. Excellent for time recording

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space

**Reviewed Date:** June 02, 2025

**What do you like best about Rocketlane?**

Time recording in time sheets with the ability to add time

**What do you dislike about Rocketlane?**

Nothing is wrong with Rocket Lane for the functions I use

**What problems is Rocketlane solving and how is that benefiting you?**

Time recording

  ### 39. Seemless experience and user friendly - I put 8 only because of limited search functionalities.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** June 04, 2025

**What do you like best about Rocketlane?**

Customer dashboard is useful as we can share important updates with our customers.

**What do you dislike about Rocketlane?**

I would love to see more search functionalities for example searching comments of tasks since they may include solutions.

**What problems is Rocketlane solving and how is that benefiting you?**

centralising team management in terms of bookings at one end and translating all the work being done to customer dashboards on the other end.

  ### 40. Please improve searching for tasks

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 24, 2025

**What do you like best about Rocketlane?**

Really useful if you are client-facing and have action items for your clients to complete

**What do you dislike about Rocketlane?**

Almost non-existent search capabilities making it very difficult to find information across project tasks and comments.

**What problems is Rocketlane solving and how is that benefiting you?**

Has improved customer collaboration, improved ticket/task resolution.

  ### 41. Director of Implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2025

**What do you like best about Rocketlane?**

I love the process flows that can be created in RocketLane and the customer visibility into their ongoing projects.

**What do you dislike about Rocketlane?**

Sometimes the browser moves slowly, however that issue could be related to my bandswidth because I know others don’t experience it as often as I do.

**What problems is Rocketlane solving and how is that benefiting you?**

One onboarding experience for customers and the same onboarding process for multiple brands across one organization.

  ### 42. Rocketlane - Helpful in managing project and communicating with customers

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness

**Reviewed Date:** June 09, 2025

**What do you like best about Rocketlane?**

1. Organized, grouped tasks.
2. Tasks assignments and timetracking is easy

**What do you dislike about Rocketlane?**

1. Cannot (selectively) restrict or enable communications from a Project/Tasks.
2. File attachments size needs to be increased.

**What problems is Rocketlane solving and how is that benefiting you?**

1. It's comparatively simple project management tool.
2. Helps in analyzing the performance and targets using reports.

  ### 43. Sysdig use of Rocketlane

**Rating:** 5.0/5.0 stars

**Reviewed by:** Danial T. | Staff Professional Services Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Rocketlane?**

Ease of use and the ability to integrate into other tools so we can use 1 product for manageing a project.
Very quick to respond and provide experts when contacting support via chat or email.
Love the ease of implementing new teamplates.

**What do you dislike about Rocketlane?**

It seems like it's so popular and gaining so much traction that the underlying infrasturcture may not be able to keep up with the demand and load, making it respond slower and slower the longer I have been using it.
Seems like we always need to do a full web page refresh whenever we make any changes.
I need the project updates to be able to "bring forward" the prior weeks report and I only need to add the new items.

**What problems is Rocketlane solving and how is that benefiting you?**

Single Pane Of Glass for Project Management of Professional Services projects.

**Official Response from Krithika Anand:**

> Hello Danial, 

Thank you for taking the time to share such a detailed review. We’re glad to hear that Rocketlane’s ease of use, integrations, and template capabilities are helping you manage projects more efficiently. It’s great to know that our support team has been responsive and helpful whenever you’ve reached out, and that Rocketlane is serving as a single source of truth for your project management needs.

We also appreciate you highlighting your experience around performance and page refresh behavior. We understand how important a smooth and responsive experience is, and we’ve been continuously making enhancements to improve performance and overall reliability as the platform scales. Please reach out to your CSM and they'd be happy to help!

We truly appreciate your feedback and support as we continue improving the product.

  ### 44. A Positive Experience with Enhanced Features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** August 29, 2024

**What do you like best about Rocketlane?**

Previously, we used OpenAir, but last year we received a message saying that Rocketlane would replace it. At the time, I wondered why we needed a new app. However, over the past year, I have found Rocketlane to be very useful and user-friendly. Nowadays, I’ve forgotten the name of the old app, but Rocketlane is truly impressive. I can make multiple entries and even add rows from the previous week; it's really awesome.

**What do you dislike about Rocketlane?**

I have worked in single project and Wednesdays I took leave. In Rocketlane 1st row I fill working task and 2nda row I added for leave in the 2nd row also that working days are display.
If it's possible can you pls disable only  for this scenario
has context menu

**What problems is Rocketlane solving and how is that benefiting you?**

Implementation or Release wise we can able to create task and its help full task assigned and status in Home page.

  ### 45. Great functionality, onboarding experience not optimal

**Rating:** 4.5/5.0 stars

**Reviewed by:** Gwen C. | Onboarding Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2024

**What do you like best about Rocketlane?**

There are so many options within Rocketlane that will allow us to track milestones, collect data, and make informed decisions to imrpove the pace of our onboarding model. I have had positive experiences so far troubleshooting with support.

**What do you dislike about Rocketlane?**

The onboarding experience with Rocketlane has been overly complex and not tailored to meet our needs. We have to repeat ourselves on nearly every call. Content is repeated frequently and I've come to expect sessions to always go over in time. We opted for a train-the-trainer approach to train our own team internally because we knew we could provide a better experience for them.

**What problems is Rocketlane solving and how is that benefiting you?**

Tracking key milestones to collect data.

**Official Response from Krithika Anand:**

> Hello Gwen, 

Thank you for taking the time to share your thoughtful feedback. We are glad to hear that Rocketlane’s capabilities around tracking milestones, collecting data, and supporting informed decisions are helping improve the pace of your onboarding model. It’s also great to know that you’ve had positive experiences working with our support team.

We appreciate you sharing your experience regarding the onboarding process as well. Feedback like this is very valuable for us as we continue refining the onboarding experience to make it more streamlined and aligned with each team’s needs. For teams that prefer a train-the-trainer approach, Rocketlane also provides resources and best practices to help internal champions successfully roll the platform out across their organization. You can explore some of these onboarding resources in the link below. 

Thank you again for sharing your experience with Rocketlane. We truly appreciate your feedback and the opportunity to keep improving.

  ### 46. Great place to keep track of projects and priorities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** June 06, 2025

**What do you like best about Rocketlane?**

Single source of truth for notes.  Project plans and the ability to create templates

**What do you dislike about Rocketlane?**

Glitchy at times.  Some layouts/views can be more confusing than others

**What problems is Rocketlane solving and how is that benefiting you?**

Keeping all of my notes in one place that can be shared internally and customer facing

  ### 47. Helps identify where I'm spending most of my time

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising

**Reviewed Date:** June 11, 2025

**What do you like best about Rocketlane?**

it can get very granular and allows me to add or make Jira tickets.

**What do you dislike about Rocketlane?**

It's not so much a limitation with Rocketlane but more my company's configuration

**What problems is Rocketlane solving and how is that benefiting you?**

how much time I'm allocating to each of my clients

  ### 48. Fantastic, Intuitive, and Reasonably Priced

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joe M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Rocketlane?**

I've never experienced project software that stems the tide between internal project organization and client interaction and inclusivity. Rocketlane is packed with features to ensure a smoothly run project and clients who are always up-to-date. Not to mention, Rocketlane consolidates communications, collaboration, and document storage.

UPDATE: 
Rocketlane releases new and beneficial features regularly. I love their continued improvements.
Their support team is fantastic. Not only do they offer live support, the team is friendly and knowledgable.

**What do you dislike about Rocketlane?**

Sometimes its a little slow to respond, and you must navigate out of a field for it to be saved.

**What problems is Rocketlane solving and how is that benefiting you?**

Rocketlane makes resource allocation easy. We've used three different industry giants for project management. None of them could beat the resource allocation, organization, and client GUI that Rocketlane provides.

**Official Response from Krithika Anand:**

> Hello Joe, 

Thank you for taking the time to share such a thoughtful and detailed review. We’re glad to hear that Rocketlane is helping you bring together internal project management and client collaboration in a seamless way. It’s great to know that features like communication, document sharing, and resource allocation are adding value and helping your projects run smoothly.


We also appreciate you highlighting your experience around responsiveness and saving changes. Feedback like this is very valuable to us, and we’ve been continuously making enhancements over time to improve performance and ensure a smoother, more reliable experience.

Thank you again for sharing your experience with Rocketlane. We truly appreciate your feedback and support.

  ### 49. Rocketlane is Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services

**Reviewed Date:** May 28, 2025

**What do you like best about Rocketlane?**

Keeps all of our projects in a neat and orderly fashion.

**What do you dislike about Rocketlane?**

I think RocketLane is perfect the way it is.

**What problems is Rocketlane solving and how is that benefiting you?**

It is solving our project organzation. It keeps us accountable for all of our projects and makes sure we meet deadlines.

  ### 50. Managing your customer's Go Live with ease

**Rating:** 4.5/5.0 stars

**Reviewed by:** Anand Siddharth	 P. | Senior Account Executive, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 06, 2024

**What do you like best about Rocketlane?**

The best thing about RL so far has been the customised life cycle stages that are relevant and accurate to what the customer actually goes through. This is very easy to track and update and gives clarity throughout the implementation journey of the customer.

**What do you dislike about Rocketlane?**

The most thing I dislike about RL is that I feel it is too slow to load the screens when we refresh or open in a new tab. But I already see a difference in the way it has improved over the last 1.5 yrs I have used the system.

**What problems is Rocketlane solving and how is that benefiting you?**

The most important problem this is solving for me is having an order or path set up in terms of stages to cover for a customer to successfully onboard. This allows me not to get side tracked and helps me focus on the current stage and plan accordingly to smoothly cover the next stage.

**Official Response from Krithika Anand:**

> Hello Anand, 

Thank you for taking the time to share your feedback. It’s great to know that this setup allows you to stay focused on each stage and smoothly guide customers through implementation.

We also appreciate you sharing your experience around performance when loading screens or opening new tabs. Feedback like this is very important to us, and we’re continuously working on improving speed and overall responsiveness to ensure a smoother experience. It’s encouraging to hear that you’ve already noticed improvements along the way.

Thank you again for sharing your experience with Rocketlane. We truly appreciate your feedback and support as we continue enhancing the product.


## Rocketlane Discussions
  - [How can we improve the overview page and project summary section ?](https://www.g2.com/discussions/how-can-we-improve-the-overview-page-and-project-summary-section) - 1 comment, 2 upvotes

- [View Rocketlane pricing details and edition comparison](https://www.g2.com/products/rocketlane-corp/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-05+08%3A34%3A03+-0500&secure%5Bsession_id%5D=266aeb02-3d5a-4211-9585-4535dced4e42&secure%5Btoken%5D=f867ccae78961fea028ef7eb696292178c1fbef2dd7b718da2befc352eea3e4d&format=llm_user)
## Rocketlane Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Claude](https://www.g2.com/products/claude-2025-12-11/reviews)
  - [Fivetran](https://www.g2.com/products/fivetran/reviews)
  - [Gainsight Customer Success](https://www.g2.com/products/gainsight-customer-success/reviews)
  - [Google Authenticator](https://www.g2.com/products/google-authenticator/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [HubSpot Service Hub](https://www.g2.com/products/hubspot-service-hub/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Microsoft Edge](https://www.g2.com/products/microsoft-edge/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews)
  - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews)
  - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)
  - [Workato](https://www.g2.com/products/workato/reviews)
  - [Workday HCM](https://www.g2.com/products/workday-hcm/reviews)

## Rocketlane Features
**Tasks**
- Creation & Assignment
- Due Dates
- Task Prioritization
- To-Do Lists
- Dependencies
- Mass Updates
- Drag & Drop
- Recurring Tasks

**Setup**
- Activities
- Flows
- Dependencies
- Notifications

**Planning**
- Resource Definiton
- Capacity
- Scheduling

**Content**
- Document Collaboration
- Versioning
- E-Signature
- File Request
- Feedback

**Task Creation**
- Creation & Assignment
- Due Dates
- Drag & Drop
- Mass Updates

**Customer Management**
- Customer Profiles
- Marketing
- Client Portal

**Communication**
- Chat
- Discussions
- External
- Feedback

**Onboarding Setup**
- Workflows
- Templates
- Checklists

**Projects**
- Planning
- Project Map
- GANTT
- Calendar View
- Views
- Project Budgeting
- Issue Tracking
- Templates
- Critical Path
- Time & Expense
- Methodologies

**Management**
- Updates
- Audit Trail
- Integration

**Optimization**
- Performance
- Forecasting
- Corrections

**Collaboration**
- Billing and Invoicing
- Instant Messaging
- Project Management
- Analytics
- Time Tracking
- Mobile Application

**Task Management**
- Task Prioritization
- To-Do Lists
- Dependencies

**Project Management**
- Project Planning
- Project Tracking
- Resource Definition
- Resource Management

**Content & Documents**
- File Sharing
- Notes
- Search
- Versioning

**Project Tracking**
- Monitoring
- Resources
- Content
- Tasks
- Optimization

**Resource Management**
- Resource Definiton
- Capacity
- Scheduling

**Accounting**
- Revenue Recognition
- Invoice Management
- Project Accounting
- Budget Tracking

**Controls**
- Custom Views
- Followers
- User Management

**Customer Engagement**
- Portal
- Engagement
- Branding
- Visibility
- Collaboration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Generation

**Project Monitoring**
- Baselining / KPIs
- Resource Allocation
- Dashboards

**Portfolio Management**
- Portfolio Definition
- Portfolio Performance
- Risk
- Portfolio Mix

**Project Management**
- Task Management
- Planning
- Visibility
- Integration

**Agentic AI - Workflow Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Analytics**
- Forecasting
- Reporting
- KPIs

**Remote Collaboration**
- Alignment
- Accountability

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Administration**
- Standard Integrations
- Workflow
- Access Management

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Project Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Platform**
- APIs
- Internationalization
- Performance and Reliability
- Mobile

**Agentic AI - Project Collaboration**
- Multi-step Planning
- Cross-system Integration

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Artificial Intelligence - Professional Services Automation**
- Predictive Forecasting
- Smart task suggestions
- Automated workflows

**Agentic AI - Professional Services Automation**
- Adaptive Learning
- Proactive Assistance

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