Great on-boarding teaming. Getting set up was a breeze. Within minutes I was being notified by the SOC of issues. Review collected by and hosted on G2.com.
I haven't found a single thing I dislike yet. Review collected by and hosted on G2.com.
Integrations in different SaaS Solutions and Kaseya 365 Review collected by and hosted on G2.com.
No LANCOM Firewall Support, Kaseya 365 Integration to poor. RMM, EDR, Autotask, AV Sync is not so good integrated! Review collected by and hosted on G2.com.
Its 24 hours 7 day a week alerting system sends us alerts right away if thiere is any issues with our d\\networks or devices and also mointors for any office 365 issues in realtime. Review collected by and hosted on G2.com.
Interface and gui is not as intuitive as we would like Review collected by and hosted on G2.com.
problem solved quickly and wide range of integrations Review collected by and hosted on G2.com.
slow links and loading speed. Archiving button takes a long time to archive results and clear up avents triggered inRC Review collected by and hosted on G2.com.
Whenever there is an event, for example an account on a file server is added to an administrative group. Rocket Cyber calls within 5 minutes.
This is just one of the examples of their response time. There are many others.
However, the best thing about Rocket Cyber and Kaseya in general is our account manager Max Chirinos. He set us up on RC and is our go to guy on all Kaseya products.
Seriously, If Kaseya keeps hiring guys like Max they'll have a bright future.
Thank Max! Review collected by and hosted on G2.com.
Pricing was a concern at fist but now that K365 is out the product is very competitive compared to other platforms. Review collected by and hosted on G2.com.
The platform has powerful features, packed with innovative tools and advanced functionalities offering a range of benefits. It is a great tool and the implementation process was really simple, especially compare to the competition. The SOC team is fast, responsive and very supportive. Review collected by and hosted on G2.com.
It is not simple to install like some competitors and doesn't fully intergrate into other Kasenya products without seamless installation. That aside, it is an outstanding software. Review collected by and hosted on G2.com.
RocketCyber's 24x7 SOC team is very quick to call and react in the event of an event that is out of the norm. Deployment only takes a few clicks, making it time efficient for the MSP to deploy. The direct integration with AntiVirus applications, 365, Azure, and other Datto/Kaseya products gives you a single pane of glass to review all of your clients daily in a matter of minutes. Review collected by and hosted on G2.com.
The program does have a bit of a learning curve to it, but once you program the accounts properly, it is smooth sailing. Review collected by and hosted on G2.com.
Their engineers are excellent and responsive Review collected by and hosted on G2.com.
It's not straightforward to integrate into other products like sectona Review collected by and hosted on G2.com.
I love the single pain of glass to verify all of my security management. From SPAM filters to tenant information on 365. I love the automatic responses to high level incidents with links on articles to resolve the issue. It is a truly amazing product. Review collected by and hosted on G2.com.
No integrated Crowdstrike widget quite yet. I would assume they would have that soon though. Review collected by and hosted on G2.com.
RocketCyber is a great SOC platform with solid integrations and active development. The support team is responsive and provides proper guidance.
Top features of RocketCyber:
Real-time monitoring
Anti-virus
Security event log
Advanced detection
Online protection
RocketCyber also offers Office 365 protection and reporting services. It helps detect and remediate O365 mailbox-related incidents. Review collected by and hosted on G2.com.
The dashboard could use some work and a realtime app would be nice. Review collected by and hosted on G2.com.