--- title: Kaseya MDR (formerly RocketCyber) Reviews meta_title: 'Kaseya MDR (formerly RocketCyber) Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 59 reviews by the users' company size, role or industry to find out how Kaseya MDR (formerly RocketCyber) works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 59 scale: '5' date_modified: '2026-08-13' parent_category: name: System Security url: https://www.g2.com/categories/system-security --- # Kaseya MDR (formerly RocketCyber) Reviews **Vendor:** Kaseya **Category:** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr) **Average Rating:** 4.4/5.0 **Total Reviews:** 59 ## About Kaseya MDR (formerly RocketCyber) A complete rebuild of RocketCyber, it delivers more powerful protection in a simpler, more modern platform — with 24/7 AI-augmented, human-led threat detection and response across endpoints, firewalls and Microsoft 365, backed by a global SOC operating from Florida and Ireland. And unlike vendors that require you to rip and replace existing security tools, Kaseya MDR integrates with both Kaseya and third-party EDR solutions, so you can maintain protection regardless of your current environment. At the core of the platform is an AI-enhanced SOC, powered by Kaseya Intelligence, that handles machine-speed triage, noise reduction and event correlation before human analysts step in. Your team only sees validated threats that require attention, not hundreds of raw alerts to sort through manually. When action is needed, the SOC executes containment directly — device isolation, account lock, session revocation — without requiring internal intervention, with direct phone access to SOC analysts available when you need it. ## Kaseya MDR (formerly RocketCyber) Pros & Cons **What users like:** - Users value the **clear and helpful alerts** from RocketCyber, enhancing their monitoring experience significantly. (2 reviews) - Users value the **easy integrations** of RocketCyber, enhancing their experience with seamless functionality and support. (2 reviews) - Users value the **24/7 availability** of RocketCyber, ensuring support is accessible whenever needed, day or night. (1 reviews) - Users value the **clarity and detail of alerts** in RocketCyber, enhancing their troubleshooting process with helpful recommendations. (1 reviews) - Users value the **supportive customer support** of RocketCyber, which enhances their overall experience and system integration. (1 reviews) - Users praise the **ease of use** of RocketCyber, highlighting its intuitive setup and user-friendly interface. (1 reviews) - Users appreciate the **powerful features** of RocketCyber, enjoying its innovative tools and simple implementation process. (1 reviews) - Users value the **immediate response** from RocketCyber's team, ensuring timely support and effective monitoring solutions. (1 reviews) - Protection Efficiency (1 reviews) - Reliability (1 reviews) **What users dislike:** - Users report experiencing **far too many false positives** , leading to frustration and diminishing the product's perceived value. (1 reviews) - Users frequently experience **inadequate detection** , impacting the reliability of the system during isolation processes. (1 reviews) - Users find the **limited integration** of RocketCyber with popular security solutions to be a major drawback. (1 reviews) ## Kaseya MDR (formerly RocketCyber) Reviews ### 1. Economic solution, but at a higher cost. **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Kaseya MDR (formerly RocketCyber)?** The price is hard to beat, deployment is relatively easy. **What do you dislike about Kaseya MDR (formerly RocketCyber)?** I dislike that Kaseya purchased RocketCyber and locked us into a 3 year agreement. Also, the SOC calls for random issues, there is not a lot of granularity. I don't need a 2 AM call to tell me a Sophos agent stopped responding. **What problems is Kaseya MDR (formerly RocketCyber) solving and how is that benefiting you?** Threat hunting and log collection. - [View Kaseya MDR (formerly RocketCyber) pricing details and edition comparison](https://www.g2.com/products/kaseya-mdr-formerly-rocketcyber/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+14%3A29%3A43+-0500&secure%5Bsession_id%5D=be80e5af-e3b0-4273-a968-4f4bf5e09976&secure%5Btoken%5D=cd42959944b40c93834472ce780dbca541ec8a62231f779818f0b7ab6e119b54&format=llm_user) ## Kaseya MDR (formerly RocketCyber) Integrations - [Kaseya Managed SOC](https://www.g2.com/products/kaseya-managed-soc/reviews) ## Kaseya MDR (formerly RocketCyber) Features **Platform Features** - 24/7 support - Proactive report alerts - Proactive threat hunting - Rapid response time - Customizeable reports - Managed Services **Automation Capabilities** - Automated remediation - Automated investigation - AI Agents ## Top Kaseya MDR (formerly RocketCyber) Alternatives - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - 4.8/5.0 (887 reviews) - [Blackpoint Cyber](https://www.g2.com/products/blackpoint-cyber/reviews) - 4.7/5.0 (257 reviews) - [Arctic Wolf](https://www.g2.com/products/arctic-wolf/reviews) - 4.7/5.0 (276 reviews)