The billing features are easy to use. Everything I need is very accessible. Review collected by and hosted on G2.com.
I don't have complaints, everything i need is easy to find and availible. Review collected by and hosted on G2.com.
The timer function. Both I and my clients love seeing precise times. Review collected by and hosted on G2.com.
It's hard to learn the conflict check systems. Such as they are. Review collected by and hosted on G2.com.
We're glad to hear that you and your clients are finding the timer function useful! It's great to have precise time tracking for billing purposes.
I love the billable time function as it easily allows for our firm to keep track of billable hours. Review collected by and hosted on G2.com.
I wish that Rocket Matter had an app that would allow us to both keep track of billables as well as any other updates on the fly. Review collected by and hosted on G2.com.
We're thrilled to hear that you love using Rocket Matter and that it's helping to keep your firm organized!
Any time I have an issue I am able to easily and quickly resolve it through customer service. I love that I can easily connect with an actual competent human being without having to wind my way through an automated phone system. Review collected by and hosted on G2.com.
There really are no downsides that I've encountered. Review collected by and hosted on G2.com.
We're thrilled to hear that you've had a positive experience with our customer service team! We strive to provide efficient and effective support to all of our users.
The batch billing and payment features are a time saver for me Review collected by and hosted on G2.com.
Needs fillable client intake forms for gathering data Review collected by and hosted on G2.com.
Creating reports and downloading all attorney bills is very convenient. Review collected by and hosted on G2.com.
The Rocket matter processing system keeps giving us errors. Review collected by and hosted on G2.com.
Rocket Matter keeps me on task, organized, and makes work-flow extremely integrated. Review collected by and hosted on G2.com.
So far, I have not experienced any aspect of Rocket Matter that I particularly dislike. I have had some features that I did not use until I took it upon myself to learn their funtionality. Review collected by and hosted on G2.com.
Very easy format to keep track of time and to send invoices Review collected by and hosted on G2.com.
Wish you could bill multiple matters at the same time Review collected by and hosted on G2.com.
Familiarity with the system. Customer service is excellent and most features are intuitive. Review collected by and hosted on G2.com.
The price could be better. The LEDES billing function took a little bit of playing with. Review collected by and hosted on G2.com.
The response time of the RocketMatter team Review collected by and hosted on G2.com.
The inability to change certain roles etc Review collected by and hosted on G2.com.
Thank you so much for taking the time to share your experience! We're thrilled to hear that Rocket Matter has been valuable for your practice. Feedback like yours means a lot to our team. If you ever have questions or need support, we're always here to help.