It is a great way to keep in immediate touch with colleagues, making it simpler to communicate and share information. Review collected by and hosted on G2.com.

It is the poorer cousin of Slack. It can be a little clunky when searching. It is hosted by the institution so support seems to be less robust. Review collected by and hosted on G2.com.

I like the omnichannel inbox which has lots of channels can be integrated. Review collected by and hosted on G2.com.

All advanced features need a better plan Review collected by and hosted on G2.com.

The fact that it was super easy to use, reliable and servers almost never went down. It is versatile with multiple features and we managed to integrate it very easily within various work tasks. Review collected by and hosted on G2.com.

The lack of options to customise the chat such as chat colors or the notification sound. Review collected by and hosted on G2.com.

Its unique features of AI and also the templates category. Review collected by and hosted on G2.com.

As of now Only sometimes Task Pop up which is remaining once you ignored it. Review collected by and hosted on G2.com.

I like Rocket.Chat for its self-hostable aspect, which offers good security. The UI is pretty user-friendly, making it easier for communication. I find that it helps with easier compliance. Additionally, the self-hostable feature is pretty cool. Review collected by and hosted on G2.com.

I'd like feature parity with Slack and similar platforms. Canvases and lists would be nice additions. Review collected by and hosted on G2.com.

I find Rocket.Chat user-friendly with its modern design, which makes it easy to chat with my freelance clients. I also appreciate the app's security features, which are crucial for keeping client data safe. Review collected by and hosted on G2.com.

I think it would be better if Rocket.Chat added emoji and GIF support. Review collected by and hosted on G2.com.

It helps connect with client and has full transparency in discussing client concerns and we can have full control of the data Review collected by and hosted on G2.com.

Not as a plug and play option need technical team for the support and review.At times slow loading and takes time Review collected by and hosted on G2.com.

Open-source and self-hosted—full data control and easy customization. Review collected by and hosted on G2.com.

More admin overhead and a less polished UX (especially mobile) than hosted alternatives. Review collected by and hosted on G2.com.

I like that I can connect with my work team immediately. Additionally, I have the ability to send videos and voice notes, as well as easily share documents. Review collected by and hosted on G2.com.

There were occasions when it was not possible to integrate with other company programs. Review collected by and hosted on G2.com.

It is easy to implement, and it provides multiple chat channel's supports which can be used for small group of team or even for a large number of group members, user can easily share information using rocket chat , we are able to share information between groups or team. It can be used frequently multiple times a day for communication or sharing information between teams, its easy to integrate with any application, easily usable with clean user interface. Review collected by and hosted on G2.com.

You cannot attached documents to rocket chat, sometimes chat servers gets crashing which casue outage which cause no access of chat channels to user. Review collected by and hosted on G2.com.