--- title: Rocket.Chat Reviews meta\_title: 'Rocket.Chat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 374 reviews by the users' company size, role or industry to find out how Rocket.Chat works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 374 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Rocket.Chat Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Rocket.Chat but has limited features. Are you part of the Rocket.Chat team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments. * * * Seller [Rocket.Chat Technologies](https://www.g2.com/sellers/rocket-chat-technologies) Discussions [Rocket.Chat Community](https://www.g2.com/products/rocket-chat/discuss) Languages Supported Catalan, Czech, German, English, Finnish, French, Croatian, Italian, Portuguese, Russian, Spanish, Swedish Solution Type All-in-One Overview by Laís Rocha Show More ## Pricing Pricing provided by Rocket.Chat. ### Starter Free Per Year ### Enterprise Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/rocket-chat/pricing) ## Top-Rated Alternatives [ ![Microsoft Teams](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Teams") Microsoft Teams 4.4/5(19,257) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![Webex Suite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Webex Suite") Webex Suite 4.2/5(18,925) ](https://www.g2.com/products/cisco-webex-suite/reviews) [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,266) ](https://www.g2.com/products/slack/reviews) [ View All Alternatives ](https://www.g2.com/products/rocket-chat/competitors/alternatives) ## User Insights Average based on 374 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Rocket.Chat Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ASP.NET ](https://www.g2.com/products/asp-net/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LibreNMS ](https://www.g2.com/products/librenms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) Show More ![Steve H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Steve H.") SH Steve H. Head of Hybrid Cloud Infrastructure Mid-Market (51-1000 emp.) 4/30/2026 "Intuitive, High-ROI Communication That Speeds Engineering Resolutions" 4.5/5 What do you like best about Rocket.Chat? It is very intuitive and has been the single best form of communication for our engineers, outside of face to face meetings. We have built a Confluence page to explain appropriate use, so that we don't end up with 'channel sprawl', where it becomes hard to find the best channel for quick comms. Complex technical problems can be discussed by a wide audience very quickly and it avoids the need for VC calls, which can take up a lot of time as the debate often broadens to encompass much wider topics. It really droves optimum performance and speed to resolution. It is well priced for an organisation of our size and the ROI has been evident for quite some time. We rarely have issues with the product and, when we do, the support quality and response times have been very good. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? There is little to dislike. A small challenge is the process by which users can clear open messages, it just seems to be a few too many steps each time. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? We are an 80 person company servicing the needs of multiple customers. Most of our engineers are experienced problem solvers, but every now and then they come across a problem that needs deeper research. RocketChat makes them define their problem statement well, so that they can presen this to the community and get rapid suggestions to resolve issues. These conversations can then be edited and recorded in Confluence to provide a permanent record for future use Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Maricela B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maricela B.") MB Maricela B. Call associate Enterprise (\> 1000 emp.) 4/28/2026 "Rocket.Chat: Flexible, Secure, and Built for Custom Workflows" 4.5/5 What do you like best about Rocket.Chat? What stands out most about Rocket.Chat is how much control and flexibility it gives teams compared to typical messaging tools. You’re not locked into a one-size-fits-all setup—you can self-host it, customize workflows, and integrate it with the systems you already use, which is especially valuable in environments that handle sensitive data.Another big plus is its focus on security and compliance. Features like end-to-end encryption and granular permissions make it a strong option for healthcare or support teams that need to be mindful of privacy standards while still collaborating efficiently. It’s also very versatile in day-to-day use. You can manage internal chats, customer conversations, and even support tickets all in one place. That kind of consolidation reduces the need to jump between platforms, which can really streamline communication and improve response times. Overall, it’s the combination of customization, security, and all-in-one functionality that makes it stand out. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? One drawback of Rocket.Chat is that the flexibility it offers can also make it more complex to set up and maintain—especially if you’re self-hosting. Teams without strong technical support may find the initial configuration and ongoing updates a bit demanding. Another issue is that the user interface can feel less polished compared to more mainstream tools. Navigation isn’t always as intuitive, and some features take extra steps to access, which can slow down day-to-day workflows. Performance can also be inconsistent at times, particularly with larger deployments or when there are many integrations running. Occasional lag or syncing delays can impact real-time communication. Lastly, while it supports many integrations, setting them up isn’t always straightforward, and documentation can sometimes lack clarity. This can make it harder to fully leverage the platform without trial and error. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Rocket.Chat mainly solves the problem of scattered communication and lack of control over data—and that has a real impact on day-to-day efficiency. One big issue it addresses is having conversations spread across multiple platforms (calls, emails, texts, internal tools). By centralizing messaging, team discussions, and even customer interactions in one place, it reduces the time spent switching between systems and helps keep everything organized and searchable. For me, that means faster follow-ups, clearer documentation, and fewer missed details. Review collected by and hosted on G2.com. Show More 4/30/2026 Validated ReviewerIncentivizedSource: G2 invite ![Sam N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam N.") SN Sam N. Infrastructure Administrator Small-Business (50 or fewer emp.) 4/28/2026 "Highly Customizable and Integrable Business Chat" 4.5/5 What do you like best about Rocket.Chat? I appreciate Rocket.Chat for making collaboration with my team easy and its high level of customization for integrations. I like its ability to bridge with other chat systems like Slack and Microsoft Teams, which allows for continuity in communication. I also value the option for full customization and the ability to self-host, making it versatile for our needs. Overall, it seamlessly links with other chat services, so teams using different platforms don’t need to switch entirely to Rocket.Chat, which is a big plus. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Need more technical knowledge for self-hosting with all these connectivity and integrations. The initial setup was a bit hard to understand, even with the documentation available. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? I find Rocket.Chat enables easy collaboration with my team. It's highly customizable for integrations and bridges seamlessly with other chat systems like Slack and Teams, providing continuity. Its self-hosting option enhances flexibility, though it requires more technical knowledge. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Ankit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ankit M.") AM Ankit M. Junior Nodejs Developer Small-Business (50 or fewer emp.) 5/5/2026 Guest users or non-business users of the software, not included in G2 scores. "Rocket.Chat: Flexible, Self-Hosted Control That Powers Team Collaboration" 4.5/5 What do you like best about Rocket.Chat? What I like most about Rocket.Chat is how it gives full control over communication, especially with the option to self-host. It feels flexible and customizable compared to many other chat tools. Once set up , it works well for team collaboration without relying too much on third-party services. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? One thing I don't like about Rocket.Chat is that the setup and initial configuration can be a bit tricky, especially for new users. It also sometimes feels less polished compared to some mainstream chat apps. A few features could be more intuitive and easier to navigate. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Rocket.Chat helps keep team communication organized in one place , without relying on multiple apps or external platforms. It's especially useful when you need more control over data and privacy. This makes collaboration smoother and gives a bit more confidence when handling internal discussions. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Honey S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Honey S.") HS Honey S. Mechanical Small-Business (50 or fewer emp.) 4/1/2026 "Self-Hosting Freedom, but Slow Perform" 4.5/5 What do you like best about Rocket.Chat? I really like that we can self-host Rocket.Chat, which gives us full control over our data and privacy the marketplace for integrations is also a big plus for our team's workflow Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Sometimes the mobile application feels a bit sluggish, and it takes longer to load large files or high-resolution images. Also, the notification system needs more customization options Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Rocket.Chat has helped us centralize our team communication in a secure, self-hosted environment. It solved the issue of fragmented conversations across different platforms and improved our overall productivity by keeping all project-related discussions and files in one place Review collected by and hosted on G2.com. Show More 4/21/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Aditya S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aditya S.") AS Aditya S. Business Analyst Mid-Market (51-1000 emp.) 4/28/2026 Business partner of the seller or seller's competitor, not included in G2 scores. Guest users or non-business users of the software, not included in G2 scores. "Easy to Use, Highly Customizable, and Great Dialogflow Integration" 4.5/5 What do you like best about Rocket.Chat? It has been helpful for our clients. We’ve been using the Community edition, and we’re able to modify it to suit our use cases. It’s easy to use, and its integration with Google Dialogflow and an agentic architecture is a real boon. It’s also straightforward to deploy on our website, internal CRKs, WhatsApp, and other social media channels. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? It’s still using an older version of MeteorJS, and because of that we aren’t able to integrate front-end enhancements easily. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? It helps us deploy our bot on social media channels and also gives us the capability to add live agents when needed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite CB Candice B. cash poster 1 Mid-Market (51-1000 emp.) 4/28/2026 "Easy Collaboration with Open-Source Flexibility" 4.5/5 What do you like best about Rocket.Chat? I use Rocket.Chat for project collaboration and sharing, especially alongside WhatsApp, and it makes sharing easier. I like that it's an open-source platform for sharing information. It's very easy to use and quite understandable, which makes the initial setup smooth. I appreciate being able to create and shorten things using Rocket.Chat, and overall, I like it a lot. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? I DONT DIISLIKE Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? I use Rocket.Chat for project collaboration and sharing, as it makes sharing easier. I love its open-source nature and ease of use. It's very understandable, with no significant issues encountered. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Pankaj P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pankaj P.") PP Pankaj P. 12/28/2025 "Highly Customizable, Ideal for Secure Team Communication" 4.5/5 What do you like best about Rocket.Chat? I really like how Rocket.Chat balances flexibility, control, and everyday usability. It's great to have the option to fully manage, customize, and even self-host communications, especially when security, privacy, or compliance are important. I enjoy how it adapts to different team structures with channels, roles, and permissions, making collaboration organized rather than chaotic. I also appreciate that it serves as a central hub by integrating with other tools, so conversations stay connected to the actual work instead of being isolated. Plus, the basic messaging, file sharing, and threaded discussions are reliable and familiar, keeping teams productive without a steep learning curve. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? While Rocket.Chat is powerful, it can sometimes feel complex and heavy, especially during initial setup or when managing advanced configurations. The interface isn’t always as polished or intuitive as some mainstream chat tools, which can slow down adoption for new users. Performance can also vary depending on hosting and configuration, requiring ongoing maintenance. Simplifying setup, improving UI consistency, and offering clearer guidance for administrators would make the experience smoother without reducing its flexibility. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? I use Rocket.Chat to centralize team communications, manage real-time chats and file sharing, and integrate with other tools, all in a secure setup. It tackles the problem of using multiple messaging tools, providing control over communication and addressing security and compliance needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Varun S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Varun S.") VS Varun S. Senior Manager – Global IT HRIS Tech 1/28/2026 "Streamlined Team Communication with Customization and Integrations" 5/5 What do you like best about Rocket.Chat? I like Rocket.Chat for its organized channels that keep conversations structured and easy to find. The customization options allow us to tailor it to our specific needs, and the ability to integrate with other tools helps reduce context switching by connecting with our other applications. The initial setup was really easy, and I appreciate the better data control, customization, and flexibility in deployment compared to what we used before. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? I think the user interface could be more intuitive. It could be improved by simplifying navigation, providing guided tours, using clearer icons, offering better onboarding guidance, and allowing for customizable layouts. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Rocket.Chat centralizes communication, reducing email reliance, and enhances collaboration. Organized channels structure conversations, while customization tailors to needs. Integration with tools minimizes context switching. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![prakash p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "prakash p.") PP prakash p. Mid-Market (51-1000 emp.) 5/7/2026 "Effortless Communication with Instant File Sharing" 5/5 What do you like best about Rocket.Chat? I use Rocket.Chat for company and personal communication, and I really like its fast process for communication. It solves problems like easily sending any type of files anytime, anywhere, and I enjoy everything in Rocket.Chat. The initial setup was very easy for me and it's good for me. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Nothing is there to dislike about it in rocket chat Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? I use Rocket.Chat for easy file sharing, anywhere, anytime, and appreciate its fast communication process. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Rocket.Chat? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Rocket.Chat ](https://www.g2.com/products/rocket-chat/discussions/new) MS Malaika Sterling • Last activity over 4 years ago Can I use this for personal use, similar to Whatsapp or Telegram? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/can-i-use-this-for-personal-use-similar-to-whatsapp-or-telegram) ![Patrice B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrice B.") PB Patrice Brissett • Last activity over 4 years ago Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/rocket-chat-had-the-voice-message-option-but-it-was-removed-could-it-be-reinstated-or-i-will-have-to-ask-my-company-because-it-might-be-a-case-it-was-restricted-by-them) [ View all Discussions ](https://www.g2.com/products/rocket-chat/discuss) ## Pricing Options Pricing provided by Rocket.Chat. ### Starter Free Per Year ### Enterprise Contact Us Per Year ### Government Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/rocket-chat/pricing) Rocket.Chat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Product Avatar Image") Mattermost 4.3/5(369) [ Compare Now ](https://www.g2.com/compare/mattermost-vs-rocket-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5b4690e6a219b80260d8958868fdefd8/element-io.png "Product Avatar Image") Element 4.2/5(43) [ Compare Now ](https://www.g2.com/compare/element-io-vs-rocket-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack 4.5/5(39,266) [ Compare Now ](https://www.g2.com/compare/rocket-chat-vs-slack) ##### ##### Rocket.Chat Features Communication Pop-up Chat Notifications In-App Messaging Internal Use Customization Conversation Archiving Team Inbox Business Instant Messaging File Sharing Notifications Search Business Instant Messaging Audio Conferencing Video Conferencing [ View More Features ](https://www.g2.com/products/rocket-chat/features) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Live Chat](https://www.g2.com/categories/live-chat) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Live Chat](https://www.g2.com/categories/live-chat)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is a paid hard drive cloning tool worth it for an IT team running regular PC migrations?](https://www.g2.com/discussions/is-a-paid-hard-drive-cloning-tool-worth-it-for-an-it-team-running-regular-pc-migrations)[Which hardware monitoring platforms are trusted by data center managers and IT infrastructure teams based on long-term reliability rather than just good first impressions?](https://www.g2.com/discussions/which-hardware-monitoring-platforms-are-trusted-by-data-center-managers-and-it-infrastructure-teams-based-on-long-term-reliability-rather-than-just-good-first-impressions)[What is the best software for improving employee engagement in the service sector?](https://www.g2.com/discussions/what-is-the-best-software-for-improving-employee-engagement-in-the-service-sector) [Which sales training tools include performance analytics so managers can see which reps are improving on specific skills and which ones are just clicking through?](https://www.g2.com/discussions/which-sales-training-tools-include-performance-analytics-so-managers-can-see-which-reps-are-improving-on-specific-skills-and-which-ones-are-just-clicking-through%20)[Which vendor offers real-time RBA analytics?](https://www.g2.com/discussions/which-vendor-offers-real-time-rba-analytics)[Pros and Cons Details](https://www.g2.com/products/rocket-chat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)