--- title: Rocket.Chat Reviews meta\_title: 'Rocket.Chat Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 374 reviews by the users' company size, role or industry to find out how Rocket.Chat works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 374 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Internal Communications url: https://www.g2.com/categories/internal-communications --- # Rocket.Chat Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Rocket.Chat but has limited features. Are you part of the Rocket.Chat team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Rocket.Chat Secure CommsO® is a communication platform that unifies messaging, voice, video, AI, and mission-critical applications—ensuring uncompromising security, compliance, and operational efficiency for governments, defense, and critical infrastructure organizations operating in high-stakes environments. * * * Seller [Rocket.Chat Technologies](https://www.g2.com/sellers/rocket-chat-technologies) Discussions [Rocket.Chat Community](https://www.g2.com/products/rocket-chat/discuss) Languages Supported Catalan, Czech, German, English, Finnish, French, Croatian, Italian, Portuguese, Russian, Spanish, Swedish Solution Type All-in-One Overview by Laís Rocha Show More ## Pricing Pricing provided by Rocket.Chat. ### Starter Free Per Year ### Enterprise Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/rocket-chat/pricing) ## Top-Rated Alternatives [ ![Microsoft Teams](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Microsoft Teams") Microsoft Teams 4.4/5(19,253) ](https://www.g2.com/products/microsoft-teams/reviews) [ ![Webex Suite](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Webex Suite") Webex Suite 4.2/5(18,923) ](https://www.g2.com/products/cisco-webex-suite/reviews) [ ![Slack](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Slack") Slack 4.5/5(39,265) ](https://www.g2.com/products/slack/reviews) [ View All Alternatives ](https://www.g2.com/products/rocket-chat/competitors/alternatives) ## User Insights Average based on 374 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Rocket.Chat Integrations (6) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") ASP.NET ](https://www.g2.com/products/asp-net/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") LibreNMS ](https://www.g2.com/products/librenms/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp API ](https://www.g2.com/products/whatsapp-api/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") WhatsApp Business Platform ](https://www.g2.com/products/whatsapp-business-platform/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zendesk for Customer Service ](https://www.g2.com/products/zendesk-for-customer-service/reviews) Show More ![Serhii N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Serhii N.") SN Serhii N. Manager 8/9/2022 "Good for business because it is free and has SSO and administration of channels" 1.5/5 What do you like best about Rocket.Chat? authorization through Gsuite (SSO) it is free There is a possibility to create channels without the ability to write messages Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? UX\UI is bad, Skype or Slack is much better, but some basic functionality doesn't exist. Look slike beta version Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? authorization through Gsuite Administration for channels Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![vaibhavi p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "vaibhavi p.") VP vaibhavi p. junior MEAN stack developer Small-Business (50 or fewer emp.) 12/7/2021 "Communication medium which needs lots of work" 2/5 What do you like best about Rocket.Chat? Recently our organization has started working rocket chat and honestly till now didn't find anything which I like best All though it gives developers tool which is something not we usually see Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? - Does not allow message formatting - Notification issue does not receive notification on windows and Linux as well - Lag when downloading or uploading normal file such as 15+MB Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? Using for internal communication Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite FW Farah W. Program Manager Mid-Market (51-1000 emp.) 5/8/2019 "not slack but close" 2/5 What do you like best about Rocket.Chat? my company made the switch to rocket chat from slack to avoid fees for archived and old messages. We needed our messages not to expire after a certain amount of time, and slack requires a premium subscription for that feature. as a small company, we couldn't afford that. So I like that it's accessible to smaller businesses. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? the mobile app is hard to use. There's no mobile option to add members to a channel, and it's hard to mark your message as unread to save it for later. I don't like that users can't specify what their job title is in their user profile. This makes it difficult to keep track of colleagues across a big network. Review collected by and hosted on G2.com. Recommendations to others considering Rocket.Chat: desktop UX is better, mobile app needs work Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? My wide network of remote colleagues uses Rocket Chat and the biggest benefit is that messages remain intact instead of expiring like on slack. Review collected by and hosted on G2.com. Show More Response from Júlia Grala Nogueira of Rocket.Chat [Editedit](https://www.g2.com/survey_responses/rocket-chat-review-2234844/official_response/edit) Hello! Thank you for sharing your feedback Farah. Our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would love to understand better the problems you are facing, would you be able to detail them and send us on support@rocket.chat? Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 5/8/2019 "Competent design and feature set, hard to configure and host with little to no help from Rocket Chat" 2/5 What do you like best about Rocket.Chat? It's open source and has a similar feature set to Slack. The ability to self host was what attracted us to the product but ultimately it was more trouble than it was worth. Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? We found many bugs, specifically effecting the memory footprint of the application over time. Additionally certain features were difficult or confusing to configure and in some cases did not work consistently across different deployments. Review collected by and hosted on G2.com. Recommendations to others considering Rocket.Chat: Test it thoroughly and be sure that it meets your needs and is something that you can host long term (if you are hosting yourself). Also, make sure you are comfortable with the level of support you receive from RocketChat themselves as we found them to be very hard to communicate with. Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? We wanted a chat solution to support the intranet platform that we develop and our intent was to offer Rocket Chat as a managed service alongside our intranet deployments. Unfortunately due to the issues we discovered we decided not to proceed with Rocket Chat and instead are looking to develop our own solution. Review collected by and hosted on G2.com. Show More Response from Júlia Grala Nogueira of Rocket.Chat [Editedit](https://www.g2.com/survey_responses/rocket-chat-review-2229529/official_response/edit) Hello! Thank you for sharing your feedback. We would love to talk with you to address the points you mentioned here, please reach us out on sales@rocket.chat. With the feedback and help of our end-users and developer community, our team is constantly improving the platform an amazing team chat platform for internal and external communication. Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Small-Business (50 or fewer emp.) 6/4/2019 "Rocketchat review " 1.5/5 What do you like best about Rocket.Chat? The ease of use is great, it is very affordable as well! Review collected by and hosted on G2.com. What do you dislike about Rocket.Chat? Lacked some of the necessary flexibility Review collected by and hosted on G2.com. Recommendations to others considering Rocket.Chat: It is great as long as you don’t need flexibility! Review collected by and hosted on G2.com. What problems is Rocket.Chat solving and how is that benefiting you? I was using rocket chat to communicate with a dispersed sales organization. Review collected by and hosted on G2.com. Show More Response from Júlia Grala Nogueira of Rocket.Chat [Editedit](https://www.g2.com/survey_responses/rocket-chat-review-2429771/official_response/edit) Thank you for your feedback. Our team is constantly improving the platform to offer our users an amazing team chat platform for internal and external communication. We would like to understand your rating, please reach us out at sales@rocket.chat Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Rocket.Chat? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Rocket.Chat ](https://www.g2.com/products/rocket-chat/discussions/new) MS Malaika Sterling • Last activity over 4 years ago Can I use this for personal use, similar to Whatsapp or Telegram? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/can-i-use-this-for-personal-use-similar-to-whatsapp-or-telegram) ![Patrice B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Patrice B.") PB Patrice Brissett • Last activity over 4 years ago Rocket chat had the voice message option but it was removed. Could it be reinstated or I will have to ask my company because it might be a case it was restricted by them? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/rocket-chat-had-the-voice-message-option-but-it-was-removed-could-it-be-reinstated-or-i-will-have-to-ask-my-company-because-it-might-be-a-case-it-was-restricted-by-them) [ View all Discussions ](https://www.g2.com/products/rocket-chat/discuss) ## Pricing Options Pricing provided by Rocket.Chat. ### Starter Free Per Year ### Enterprise Contact Us Per Year ### Government Contact Us Per Year [ View More Pricing Information ](https://www.g2.com/products/rocket-chat/pricing) Rocket.Chat Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_6111157b6ded2030827134a6a2ab74b5/mattermost.png "Product Avatar Image") Mattermost 4.3/5(369) [ Compare Now ](https://www.g2.com/compare/mattermost-vs-rocket-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_5b4690e6a219b80260d8958868fdefd8/element-io.png "Product Avatar Image") Element 4.2/5(43) [ Compare Now ](https://www.g2.com/compare/element-io-vs-rocket-chat) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f6ee5c9dddbf5c28b136829c8782ed1b/slack.png "Product Avatar Image") Slack 4.5/5(39,265) [ Compare Now ](https://www.g2.com/compare/rocket-chat-vs-slack) ##### ##### Rocket.Chat Features Communication Pop-up Chat Notifications In-App Messaging Internal Use Customization Conversation Archiving Team Inbox Business Instant Messaging File Sharing Notifications Search Business Instant Messaging Audio Conferencing Video Conferencing [ View More Features ](https://www.g2.com/products/rocket-chat/features) ##### Categories on G2 [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Live Chat](https://www.g2.com/categories/live-chat) [Business Instant Messaging](https://www.g2.com/categories/business-instant-messaging)[Video Conferencing](https://www.g2.com/categories/video-conferencing)[Live Chat](https://www.g2.com/categories/live-chat)[UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms)[HIPAA Compliant Messaging](https://www.g2.com/categories/hipaa-compliant-messaging)[Communication Platform as a Service (CPaaS)](https://www.g2.com/categories/communication-platform-as-a-service-cpaas) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Is a paid hard drive cloning tool worth it for an IT team running regular PC migrations?](https://www.g2.com/discussions/is-a-paid-hard-drive-cloning-tool-worth-it-for-an-it-team-running-regular-pc-migrations)[Which hardware monitoring platforms are trusted by data center managers and IT infrastructure teams based on long-term reliability rather than just good first impressions?](https://www.g2.com/discussions/which-hardware-monitoring-platforms-are-trusted-by-data-center-managers-and-it-infrastructure-teams-based-on-long-term-reliability-rather-than-just-good-first-impressions)[What is the best software for improving employee engagement in the service sector?](https://www.g2.com/discussions/what-is-the-best-software-for-improving-employee-engagement-in-the-service-sector) [Which sales training tools include performance analytics so managers can see which reps are improving on specific skills and which ones are just clicking through?](https://www.g2.com/discussions/which-sales-training-tools-include-performance-analytics-so-managers-can-see-which-reps-are-improving-on-specific-skills-and-which-ones-are-just-clicking-through%20)[Which vendor offers real-time RBA analytics?](https://www.g2.com/discussions/which-vendor-offers-real-time-rba-analytics)[Pros and Cons Details](https://www.g2.com/products/rocket-chat/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)