Rockerbox has given us a tool to better measure our conversion and revenue volume, while giving insight into how our channels are all working together. The team has also been very proactive and helpful throughout the process of set up and execution. Review collected by and hosted on G2.com.

New system updates can often cause issues in reporting, especially for new products such as survey categorizations, which can negatively impact reporting. Review collected by and hosted on G2.com.

The customer success team is incredible, and their effort extends far beyond onboarding. Although the product itself is straightforward and easy to utilize and navigate, the Rockerbox team continually offers intelligent perspectives on how to read complex data and customer journeys. Additionally, client feedback loops are strong and the product is continually updated, supported, and improved. Review collected by and hosted on G2.com.

The date comparison window functionality can certainly improve to help better understand trends and performance beyond a particular period of time. Review collected by and hosted on G2.com.

Rockerbox has helped our brand uncover essential insights for us to adjust our strategy on various channels. It has also helped re-confirm our strategy on channels as well. The amount of data that Rockerbox provides is beneficial and critical for our business. Review collected by and hosted on G2.com.

The one downside to Rockerbox is that when viewing the data within the platform, there is no refresh button making it easier to view the data we want to analyze. We have to wait for the platform to register that there was a change before we can move forward with analyzing the data. Review collected by and hosted on G2.com.

Ease of partnership; Rockerbox is willing and able to work with both our internal team and our vendors directly to ensure integration is complete. Review collected by and hosted on G2.com.

The non-automatic integration of certain channels means reporting is not always up to date on a daily basis, but instead refreshes on a weekly basis dependent on ingestion of data. Review collected by and hosted on G2.com.

We've been working with Rockerbox for over a year, over which time we've steadily scaled our integration with their MTA platform. Our business is generally complex, and we work with more vendors than the average DTC-- so this is a lift to get going. Rockerbox has supported us throughout and created all sorts of custom integrations to allow us to get a better handle on our marketing performance. We've not been left to decipher results, we have a great rep, Sara, and she's helped us uncover many valuable insights and allowed us to see things we previously couldn't. Review collected by and hosted on G2.com.

Setup takes time and maintenance is ongoing. This is not a 'set it and forget it' implementation. There are continuous enhancements to make sure your MTA implementation evolves along with your business. Review collected by and hosted on G2.com.

Relatively straightforward to use with an experienced onboarding team. Maybe one of the only times I've dealt with a SaaS onboarding team that was extremely knowledgeable and helpful. Review collected by and hosted on G2.com.

Can be a little clunky, but I don't mind given the pricing & efficacy. Review collected by and hosted on G2.com.

If I could give 11 stars out of 10, I would. Tech speaks for itself, team is outrageously supportive. Use case is for measuring Paid Media performance across channels, especially in a post-IDFA world....and it is excellent. Review collected by and hosted on G2.com.

Maybe more customizability in the User Interface, but honestly doesn't impact my experience. All in all a great tool. Review collected by and hosted on G2.com.

Flexibility and willingness to adapt to our needs as a brand/business. Review collected by and hosted on G2.com.

Export Feature, I cant export a current report that I filtered within the reports tab. Review collected by and hosted on G2.com.

I love the Paths to Conversion dashboard and Experiments feature. Both have helped me better understand test results and the customer journey. Review collected by and hosted on G2.com.

I often get UI error messages when toggling between different date ranges in the Attribution report. Review collected by and hosted on G2.com.

Rockerbox is an essential part of understanding the customer journey. It's full logging of each customer touchpoint allows us to understand the value of each channel and campaign in driving key consumer actions.

It has become our source of truth in making determinations on our marketing mix, giving us more confidence in our spend allocations across on and offline channels.

The team is flexible in tweaking the model and taking our feedback. Review collected by and hosted on G2.com.

The interface needs some updating, it would be helpful to also store previous models to understand deviations over time, and the ability to tweak new vs existing customer models as the path and scoring should be quite different. Review collected by and hosted on G2.com.