TM
Titus M.
Mid-Market (51-1000 emp.)
"Simple Music Platform, Needs UI Improvement"
3.5/5
What do you like best about Rockbot?

I like that Rockbot runs on BrightSign hardware, making it compatible with our setup. It's relatively easy to use, which is important for something as simple as background music. Rockbot achieves this with a fairly simple UI and offers many music options to choose from. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

While the UI is fairly simple, it could be improved. Specifically user permissions and navigation when managing multiple companies, clients, locations, etc. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Good Music, Good Vibes, Less Hassle"
4/5
What do you like best about Rockbot?

Easy to use and the music quality is great. Our teams can manage the vibe in each store without needing any technical help. It just works. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Occasionally run into volume inconsistencies across locations. A more reliable way to standardize and lock levels remotely would be a big help. Review collected by and hosted on G2.com.

Anytime F.
AF
Anytime F.
general manager
Small-Business (50 or fewer emp.)
"A Hit with Members and Effortless to Use"
5/5
What do you like best about Rockbot?

I love that Rockbot is a hit with the gym members. They can use it too, which boosts their experience and helps me to boost sales. I really like the feature that allows me to set stations during specific times that members prefer. Rockbot is great and works perfectly for everything I need. The initial setup was incredibly simple, just plug and play. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

nothing its great Review collected by and hosted on G2.com.

Erick T.
ET
Erick T.
Small-Business (50 or fewer emp.)
"Great Music Selection, Easy to Use App"
5/5
What do you like best about Rockbot?

I really like the song selection on Rockbot and how easy the app is to navigate. It just feels nice to see the type of songs I'm listening to and being able to go straight to them. The initial setup was very simple. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Sometimes the app takes a while to load, and that's my only issue with it. Review collected by and hosted on G2.com.

CS
Chris S.
Store Sales Manager
Mid-Market (51-1000 emp.)
"Curated Playlists and Family-Friendly Filters Make It Perfect for Business"
5/5
What do you like best about Rockbot?

I appreciate that it comes with curated playlists, which can be selected according to different music genres or specific artists. In a business environment, I also find it helpful that you can filter out songs that might be inappropriate for customers to hear while they shop. Additionally, the platform is extremely easy to use and implement across an entire company. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Although the playlists are shuffled during playback, I’ve noticed that if you select the same playlist each day, you tend to hear the same songs repeatedly. Instead of cycling through the full range of tracks in the playlist, it often replays familiar songs day after day. Review collected by and hosted on G2.com.

Nicholas V.
NV
Nicholas V.
Assistant Engineer
Mid-Market (51-1000 emp.)
"Very User-Friendly and Easy to Use"
4/5
What do you like best about Rockbot?

Ease of use, very easy to set up and teach clients how to use. Customer support is excellent as well, Rockbot has been very willing to step in and talk to clients when questions/issues arise. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

We have experienced few issues and laminations with Rockbot so far, but if I had to name one it would be music management. Playlist queueing is a little limited. Review collected by and hosted on G2.com.

AL
Andy L.
IT Systems Admin
Mid-Market (51-1000 emp.)
"Effortless Lounge Music with Easy Genre Control"
5/5
What do you like best about Rockbot?

The ability to set a genera of music for our lounge and it just plays music. But if it plays something we dont want we can ban it Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

sometimes random music comes up that does not fit the genera selected Review collected by and hosted on G2.com.

Rey G.
RG
Rey G.
Small-Business (50 or fewer emp.)
"Decent Music Scheduling, Needs Faster Skips"
3/5
What do you like best about Rockbot?

I like that we can make certain schedules of the day for the music. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

It doesn't have the biggest selection of music in terms of artist. The skip function takes a long time; if a song has a bad word, it takes Rockbot forever to skip it. It would be better if it was an instant skip, not a 30-45 second gradual fade. Review collected by and hosted on G2.com.

Mason P.
MP
Mason P.
Manager
Small-Business (50 or fewer emp.)
"Vast Music Selection and Effortless Experience"
5/5
What do you like best about Rockbot?

The variety of music it offers at an ease of use of it Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

It seems like sometimes the volume fluctuates depending on the song, some louder and some quieter Review collected by and hosted on G2.com.

BL
Brian L.
Information Technology Field Technician
Enterprise (> 1000 emp.)
"Simple to Use with Handy Remote Rebooting in the Web Dashboard"
4/5
What do you like best about Rockbot?

Simple to use and has remote rebooting capabilities in the web dash Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

The support is generally slow and if they don't solve the issue with the first response it generally takes a day to hear back Review collected by and hosted on G2.com.