What I find most helpful about Rockbot is that it allows our customers to select the music they want to hear in real time, which makes the experience more enjoyable and personalized. The mobile app is user-friendly, enabling customers to request songs directly from their phones. The app is frequently used by our customers and customer support is friendly. Review collected by and hosted on G2.com.

The main drawback of Rockbot is that customers are restricted to choosing only from the songs our business has approved, which can make the selection feel limited to them. Review collected by and hosted on G2.com.

I enjoy using Rockbot because it makes setting up and deploying playlists easy, ensuring cohesive brand experiences in our retail store. The ease of use is great, and setting up in-store is easy. I also appreciate the helpful support team that fills in any gaps, especially when the import feature doesn't work perfectly. Review collected by and hosted on G2.com.

While Rockbot's import feature doesn't always work best, their support team is very helpful with filling the gaps. About half of our imported playlist did not match automatically and support had to manually match for us. Review collected by and hosted on G2.com.

I like using Rockbot to queue music at the climbing gym because it allows me to listen to music I like rather than music I don’t. I like that it's easy to use. I also enjoy that it's a social thing, where my friends and I can all get on and queue stuff together. Review collected by and hosted on G2.com.

Sometimes it glitches and doesn’t allow me to queue more than 1-2 songs at a time when I should be able to queue 3 at a time. I don’t like that there’s some music that I can’t find on Rockbot. Review collected by and hosted on G2.com.

Extremely easy to set up, use, and train staff to use. The app has a nice user interface and makes changing / skipping tracks & playlists a breeze. Review collected by and hosted on G2.com.

The navigation & classifications between Venue, zones, and individual Rockbots is a bit clunky and confusing. Review collected by and hosted on G2.com.

I really appreciate how intuitive and straightforward the user portal is. It offers a wide range of features, allowing you to get quite creative with your playlist settings. I also enjoy the ability to connect my Spotify account, which makes it easy to use my personal playlists when building out my schedule. Review collected by and hosted on G2.com.

In the past, I experienced some problems with our physical Rockbot server. It was frustrating to be without music for a few days, but I appreciated that customer service was responsive and promptly sent us a replacement device. Review collected by and hosted on G2.com.

It’s most helpful because rockbot has playlist that cater to the crowd at my gym. I love that i can personalize a playlist for my members as well as taking songs out that don’t fit the vibe Review collected by and hosted on G2.com.

Honestly, I can’t think of anything i don’t like I’ve been using it for about 3 years now and I have no complaints. Review collected by and hosted on G2.com.

Rockbot offers a versatile product with options to suit any taste. Their personalized service is superb, and the team responds immediately with clear answers and solutions to any questions or requests. It’s been a real pleasure to work with them. Review collected by and hosted on G2.com.

Nothing really—there’s nothing not to like about Rockbot. Review collected by and hosted on G2.com.

There is variety with the playlists that are provided. Review collected by and hosted on G2.com.

The inconsistency with song availability. There are some songs that will be available to request for play and then they aren't. The need to request the songs to be available for play is sometimes inconvenient as they do not ever get reviewed by the admin at my school. They also always reset after some time, if the admin allows the song to be available it should be available permanently. Review collected by and hosted on G2.com.

Able to add schedules ahead of time and announcements Review collected by and hosted on G2.com.

When an announcement is made, the music doesn’t fade out well enough and into the announcement. most of the time the announcement isn’t loud enough compared to the music where it was just at it seems to be quieter most of the time. Review collected by and hosted on G2.com.

I can control the music from virtually anywhere and don’t have to be at a computer. The app works amazingly well. Review collected by and hosted on G2.com.

It can take a minute to skip certain songs when I’m trying to change the station, which makes switching feel a bit slow. Review collected by and hosted on G2.com.