Chelsea F.
CF
Chelsea F.
Wellness Director
Small-Business (50 or fewer emp.)
"Easy Daypart Music Customization for Every Fitness Center Crowd"
4/5
What do you like best about Rockbot?

I enjoy being able to customize music during certain time periods of the day. We have a lot of different demographics of people, as well as age ranges of people, that utilize our fitness center. I am able to put on classic rock in the morning, and more edm/hip hop in the evening! Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

sometimes trying to set up the rockbot initially is challenging. Review collected by and hosted on G2.com.

Jordan B.
JB
Jordan B.
IT Admin
Small-Business (50 or fewer emp.)
"Seamless Promo Integration with Connectivity Hiccups"
4.5/5
What do you like best about Rockbot?

I like Rockbot for its ability to mix regular TV alongside our personalized promos. It helps us share campaigns and directives with our customers in our waiting area. This feature also allows our customers to give us reviews on things before they become bigger problems. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

I find it difficult to keep Rockbot connected to WiFi if I have to move them. I've moved a few and getting them reconnected has always given me a hard time. Although the initial setup was smooth, moving them became an issue. Review collected by and hosted on G2.com.

Joe S.
JS
Joe S.
Owner/Installer
Mid-Market (51-1000 emp.)
"Challenging Setup, Reliable Once Operational"
4/5
What do you like best about Rockbot?

I guess I can say that Rockbot has stayed up and running for about 10 months now since we got them set up. I'd rate the stability as an 8 once it's up and running. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

The setup was a real pain, and the support on the day of installation wasn’t great. What was promised during the sales call wasn’t delivered, and support was difficult to reach when we needed them. Because of that, our store’s grand opening happened without signage. That said, once we finally got in touch with support, they were wonderful. And once the devices were up and running, they’ve been flawless. Review collected by and hosted on G2.com.

Chris Y.
CY
Chris Y.
Owner
Small-Business (50 or fewer emp.)
"Easy Scheduling and Volume Control for Client Training"
4/5
What do you like best about Rockbot?

Scheduling and volume control. It is easy to adjust both. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

The lack of new songs. It would be really nice to be able to find a single song and play that song when requested. We will use music for training clients, and there are times where they would like to hear a song, that we can't just play (unless we build a playlist), or we do not have access to play the song. Review collected by and hosted on G2.com.

Kelsi G.
KG
Kelsi G.
Mid-Market (51-1000 emp.)
"Perfect for Background Music, Lacks Full Customization"
5/5
What do you like best about Rockbot?

I like the already created playlists and the timers for playlists, which allow me to select specific times for different playlists to play. I also like that I can check other locations' playlists and have the ability to skip songs. The initial setup was super easy; I just made a login, and boom, music. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

I don’t like that I can’t make my own playlist completely customizable, like you have to have so many artists. What if I just want one artist like Taylor Swift playing? Review collected by and hosted on G2.com.

Logan M.
LM
Logan M.
Director of Corporate Retail
Mid-Market (51-1000 emp.)
"Effortless Setup, Simplifies Music Management"
4/5
What do you like best about Rockbot?

I like how Rockbot doesn't take much thought and is easy to use. The initial setup was very easy, which made getting started a breeze. I also find promotional messaging campaigns with Rockbot easy to set up and take down, making the process straightforward and hassle-free. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Sometimes it plays strange songs, and you have to spend a bunch of time blacklisting songs in the venue. The promotional messaging rules are not as thorough as they ought to be, making it really difficult to set up a promotional message displayed at a particular time. Review collected by and hosted on G2.com.

Sandy S.
SS
Sandy S.
Owner
Small-Business (50 or fewer emp.)
"Effortless Music Management, but Playlist Energy Needs Improvement"
4/5
What do you like best about Rockbot?

It's really a set-it-and-forget-it program. Initially, you spend some time choosing your preferred playlists (or creating your own) and the mixes to play during different times of the day, but after that, it's pretty seamless. Using the dashboard, you can easily skip a song once, delete it from the playlist or ban it from the club entirely. You can also temporarily override what's scheduled at a given time with another playlist. We've had no technical issues with it since we got it at least 4 years ago & customer service has been responsive & helpful when needed. We use it 24/7/365. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

I do find the override feature a bit confusing to use, but because it confuses me, I can't explain HOW it confuses me, because I'm confused, lol. Also, so many of the songs on the "high-energy workout"-type playlists are most definitely not at all high energy. We've had it happen, more than once, that we've set one of these playlists to play during one of our group training sessions and it was literally several songs in a row of soothing, spa-type music! Review collected by and hosted on G2.com.

JG
Jacob G.
Director of Technology
Mid-Market (51-1000 emp.)
"Effortless Office Music, But Song Requests Cost Extra"
5/5
What do you like best about Rockbot?

We have used Rockbot for our office music since we built our office a couple years ago. It has been very simple to use, allowing us to select a variety of music that can change throughout the day to provide more engery during that after lunch slump. The automatic "smart volume" helds by increasing volume through the noisey parts of the day as well and lowering the volume towards the end of the day. The rockbot player has been reliable and easy to plug into our system. It was very much set it and forget it. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Without the listener request feature, there is no way to request a specific song. Have to pay more to use that App and allow our employees to request songs. We have had some special events where it would have been nice to have a finer control of the music playing. Review collected by and hosted on G2.com.

DeAndre S.
DS
DeAndre S.
Freelance Photographer & Creative Producer
Mid-Market (51-1000 emp.)
"Effortless Music Management with Seamless UI"
5/5
What do you like best about Rockbot?

I use Rockbot to change the playlist during our business hours and appreciate how it makes finding music for occasions very seamless. I like that I'm able to search for a mood using a word and a recommended playlist will show up. The user interface is very simple and straightforward, and I believe Rockbot nails that aspect, which is great as simplicity will continue to be a key element in design. The initial setup was very easy for me; I'd rate it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

N/A Review collected by and hosted on G2.com.

JS
JC S.
Small-Business (50 or fewer emp.)
"Streamlined Management, Effortless Setup"
5/5
What do you like best about Rockbot?

I like how Rockbot is super easy to set up, it took me probably less than five minutes. It's also super convenient for my managers to go in and adjust music and volume levels, and it doesn't take a lot of their time off the floor. I appreciate that they can create new recordings and make wristband callouts quickly. Overall, the platform's ease and convenience have been great for us. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Nothing so far, we haven't had any issues Review collected by and hosted on G2.com.