Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Easy-to-Use Music That Matches the Vibe"
4.5/5
What do you like best about Rockbot?

The ability to find music that fits the vibe of the day. It integrates well within our facility. User interface is simple and easy to understand. Performance is mostly alright. We do, in some instances get, "playing from buffer," like the device has disconnected from the internet. But that's few and far between and usually corrects itself fairly quickly. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

There are some clean versions of popular songs that aren't available, but the explicit versions are? That doesn't seem to make sense, given the cost of the product. That would be my main gripe. Review collected by and hosted on G2.com.

joseph h.
JH
joseph h.
Small-Business (50 or fewer emp.)
"A Perfect Music Solution for Our Business"
5/5
What do you like best about Rockbot?

I use Rockbot for music in my business and I really appreciate their large playlist selection and easily searchable genres. I find lots of new things every time I look, which is great. I like the amount of music options and playlists available. It's easy to use and offers a lot more music selection options compared to what I was using before. Moving from Muzak, which was limited and had the same 40-50 songs on loop with very little playlist options, it has been a really good change. The initial setup was also very easy. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Nothing Review collected by and hosted on G2.com.

MP
Meghan P.
General Manager
Small-Business (50 or fewer emp.)
"Very User-Friendly and Easy for Staff to Navigate"
5/5
What do you like best about Rockbot?

Ease of use. It is very user friendly, and staff can navigate it quickly. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Limit on amount of skips. I should be able to fully control it. I also don't see any neccessity for 'smart' tools in a music streaming app. It was easy enough to set up, and is easy to troubleshoot when issues arise - so why get AI involved in something it shouldn't be. Review collected by and hosted on G2.com.

Shannon R.
SR
Shannon R.
Director of Technology
Mid-Market (51-1000 emp.)
"Plug-and-Play Setup with Flexible, Easy-to-Use Playlists"
4/5
What do you like best about Rockbot?

Includes PRO licensing. Set-up is plug and play. Playlist is flexible and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

We have not yet had to test the PRO licensing and I'm a bit worried that it won't hold up if we are challenged. I've been told by multiple sources that PROs don't allow this kind of licensing, so I'm worried it may bite us in the butt. Review collected by and hosted on G2.com.

MM
Marisa M.
Graphic Designer 2
Enterprise (> 1000 emp.)
"Versatile Ad Features"
5/5
What do you like best about Rockbot?

I like Rockbot because it allows me to add digital assets and ads to multiple screens at once. I appreciate the multiple ways to advertise, including digital, video, music, and radio sorts of ads. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

It's not very user-friendly, kinda confusing. The initial setup was hard because no one knew how to use it, so I had to teach myself. Whoever originally set it up didn't do the best job, and there are no instructional videos available for Rockbot, which was difficult. But once you get it figured out, it's a great program to use. Review collected by and hosted on G2.com.

Matt G.
MG
Matt G.
Small-Business (50 or fewer emp.)
"Hassle-Free Music Control for Dining Areas"
4/5
What do you like best about Rockbot?

I like Rockbot because I can switch the radio station to whatever kind of music I want to listen to, and that flexibility is great. The Rockbot app is really helpful, especially since you can control it from outside the store. It's got a lot of potential, and I can do a lot from my house, like switching stations or adjusting the volume. The app has been particularly useful during events like Christmas parties, where I needed to switch it remotely. Overall, it's definitely good. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Actually, using the app, it took me about five minutes to learn how to switch the music. Review collected by and hosted on G2.com.

Suzanna D.
SD
Suzanna D.
Assistant manager
Small-Business (50 or fewer emp.)
"Interactive, Community-Driven Music Discovery with Great Playlist Features"
4/5
What do you like best about Rockbot?

Ability to see other users' opinion of songs, liked songs, favorite playlists. Very interactive and community based.

Setting schedules is a plus. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

Sometimes difficult to login, app can be glitchy. There are some songs or artists that are just unavailable on rockbot. Review collected by and hosted on G2.com.

Kenadee G.
KG
Kenadee G.
Small-Business (50 or fewer emp.)
"Customizable and Reliable Music Platform"
5/5
What do you like best about Rockbot?

I really appreciate Rockbot for being reliable software that helps us play controlled music in a family environment. I love the ability to customize our music platform based on our needs, especially with different playlists for specific times of the day that are monitored and filtered through the platform. The customer support and platform functionalities were also major reasons for switching to Rockbot from alternatives like Spotify and Pandora. The initial setup was easy, and I would highly recommend Rockbot, giving it a 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

n/a Review collected by and hosted on G2.com.

Alexina D.
AD
Alexina D.
Small-Business (50 or fewer emp.)
"Effortless Music Management for Retail"
5/5
What do you like best about Rockbot?

I love the ease of using Rockbot, as I never have issues with how to use it or instruct other associates. It saves me tons of time during my very busy day because there are never malfunctions or issues that I need to sort through. The setup was very easy and smooth, which was perfect! Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

I don't have any things that don't work well for me, possibly that there is a restriction on how many songs we can skip but that may be a restriction set up for the store. Review collected by and hosted on G2.com.

Francis N.
FN
Francis N.
Vice President of Information Technology
Mid-Market (51-1000 emp.)
"Effortless Music Management for Multi-Location Businesses"
4.5/5
What do you like best about Rockbot?

Rockbot is an affordable platform that is straightforward to set up in a business setting. They offer hardware if required, but the system is also compatible with other setups, such as a SONOS installation. For businesses operating in multiple locations, Rockbot provides an enterprise-level dashboard, making it simple for administrators to oversee music, playlists, and permissions across various sites simultaneously. Review collected by and hosted on G2.com.

What do you dislike about Rockbot?

It would be great if Rockbot offered compatibility with additional platforms and hardware, such as the Raspberry Pi. On the billing side, Rockbot continues to promote annual payments, but I would prefer the option of a monthly fee under a contract. It would also be helpful if they expanded their payment methods to include more options. Review collected by and hosted on G2.com.