---
title: Rockbot Reviews
meta_title: 'Rockbot Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 279 reviews by the users' company size, role or industry
  to find out how Rockbot works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 279
  scale: '5'
date_modified: '2026-07-17'
parent_category:
  name: Design
  url: https://www.g2.com/categories/design
---

# Rockbot Reviews
**Vendor:** Rockbot  
**Category:** [Business Music Software](https://www.g2.com/categories/business-music)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 279
## About Rockbot
Rockbot is a comprehensive media-for-business solution designed to enhance in-location customer experiences through a unified platform that offers fully licensed music, TV, digital signage, and retail media advertising. Established in 2010, Rockbot has positioned itself as a leader in the industry, equipping businesses with the necessary tools to effectively engage customers and foster an inviting atmosphere that promotes loyalty and satisfaction. Targeting a diverse audience that includes large corporations, franchises, and small to medium-sized businesses (SMBs), Rockbot serves various sectors such as retail, fitness, hospitality, and dining. The platform is particularly advantageous for businesses aiming to create a cohesive brand experience across multiple locations. By integrating different types of media, Rockbot enables businesses to customize their content to reflect their brand identity and cater to customer preferences, ensuring that every visit leaves a lasting impression. One of Rockbot&#39;s standout features is its ability to deliver curated music playlists that resonate with the brand&#39;s image and the demographic of its clientele. This capability not only enhances the overall ambiance but also helps set the right mood for various times of the day or special events. Furthermore, Rockbot&#39;s digital signage functionality allows businesses to showcase promotional content, announcements, or engaging visuals that capture customer attention and drive sales, thereby enhancing the overall customer experience. In addition to its media offerings, Rockbot provides a robust advertising solution that enables businesses to monetize their media space. By collaborating with trusted brands, businesses can generate additional revenue while delivering relevant content to their customers. This dual focus on enriching customer experiences while creating revenue opportunities distinguishes Rockbot in the competitive media-for-business landscape. With the support of Google Ventures and a client roster that includes well-known names like Planet Fitness, Walmart, Shake Shack, and Ashley Furniture, Rockbot has demonstrated its reliability and effectiveness. The platform is designed with user-friendliness in mind, allowing businesses to manage their media content with ease. This simplicity, combined with the ability to customize and adapt content in real-time, makes Rockbot a valuable asset for any business seeking to enhance its customer engagement strategy.



## Rockbot Pros & Cons
**What users like:**

- Users value the **user-friendly interface** of Rockbot, making music management straightforward and effortless for their businesses. (36 reviews)
- Users love Rockbot for its **easy setup** , making integration into their operations smooth and hassle-free. (22 reviews)
- Users enjoy the **easy playlist management** of Rockbot, benefiting from seamless, tailored music experiences. (18 reviews)
- Users commend the **exceptional customer support** provided by Rockbot, enhancing their overall experience and satisfaction. (12 reviews)
- Users appreciate the **easy implementation and diverse music options** of Rockbot, enhancing their business experience effortlessly. (10 reviews)
- Reliability (9 reviews)
- Scheduling (9 reviews)
- Users value the **ease of access** in managing music and signage, enhancing both patient experience and operational efficiency. (8 reviews)
- Advertising Customization (8 reviews)
- Simple (8 reviews)

**What users dislike:**

- Users find the **limited playlist management** options frustrating, wishing for more control and longer streaming durations. (13 reviews)
- Users find the **limited song queue options** restrictive and desire more customization and control over the music experience. (5 reviews)
- Users find the **complexity** of Rockbot&#39;s features and customizations frustrating, impacting their overall experience. (4 reviews)
- Users face **connection issues** with Rockbot, leading to frustrating interruptions during use, especially when internet access is lost. (4 reviews)
- Users face **navigation difficulty** on Rockbot, often struggling to find songs and understand the website&#39;s layout. (4 reviews)
- Expensive (3 reviews)
- Hardware Reliability (3 reviews)
- Lack of Integrations (3 reviews)
- Limited Streaming (3 reviews)
- App Functionality (2 reviews)

## Rockbot Reviews
  ### 1. Effortless Remote Control, Excellent Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 05, 2025

**What do you like best about Rockbot?**

How easy it is to control remotely and from the office.

**What do you dislike about Rockbot?**

Nothing really. I wish materials would be uploaded more immediately.

**What problems is Rockbot solving and how is that benefiting you?**

It's nice for us to share company happenings like HR announcements, as well as marketing materials

  ### 2. A Low cost way to have music in the venue.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven K. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Rockbot?**

Ease of use, easy to set up, and to run, as long as you are using the preloaded channels

**What do you dislike about Rockbot?**

I find the prcess of making a playlist on spotify frustrating, I have found that after putting effort into a list, many songs are not available on rockbot.

**What problems is Rockbot solving and how is that benefiting you?**

Music in our dining room is great, prior management had been playing CD's, this gives us legal licenses music, and such a broader selection

  ### 3. Rockbot Works Great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke B. | Infrastructure Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Rockbot?**

Rockbot is easy to use and has plenty of music options to choose from. We use it in 40+ retail locations across the United States and you can have the same music playing everywhere or you can have different music playing in all locations.

**What do you dislike about Rockbot?**

Creating playlists and scheduling them can be slightly confusing to people. But once you've figured it out, there's no issues.

**What problems is Rockbot solving and how is that benefiting you?**

Being a retail store, we need to have licensed music to play. This is a really easy option to setup and use. We previously had SiriusXM Business and we would get complaints about songs being repeated over and over throughout the day.

  ### 4. Great Variety

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sabrina M. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Rockbot?**

I love that you can set certain times of the day to play specific music and at a specific level.  You also can ban certain songs and skip incase something comes on that is not wanted.

**What do you dislike about Rockbot?**

Sometimes skipping takes a few seconds too long but not really an issue.  Just the only thing I have to mention that would be negative

**What problems is Rockbot solving and how is that benefiting you?**

Anytime I've need customer service they have been very helpful

  ### 5. Effective Local Advertising for Our Members

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Rockbot?**

Rockbot allows us the ability to advertise local promotions directly to the members in our locations quickly and effectively by uploading media remotely.

**What do you dislike about Rockbot?**

The portal could be a little easier to use, but otherwise there is nothing we dislike about Rockbot.

**What problems is Rockbot solving and how is that benefiting you?**

Rockbot allows us to get information on digital screens to our members as needed (such as for upcoming member appreciation events, promotions, etc) .l

  ### 6. Excellent Music Selection and Flexibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 11, 2025

**What do you like best about Rockbot?**

Selection of Music, Flexibility of how you can set up your music stations and tailor them to time of day

**What do you dislike about Rockbot?**

Scheduling is a little complex. It makes it hard to set a precise schedule for different playlists, and I wish the energy setting was more flexible, as we have different up and down times in our day

**What problems is Rockbot solving and how is that benefiting you?**

Creating a music selection tailored to our audience

  ### 7. Great Service for retail stores!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh F. | Managing Member, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

The breadth of music we can choose from to stream in our stores is great!  The added ability to run our own commercials really takes it up a notch.  It was super easy to setup and was very fire and forget.

**What do you dislike about Rockbot?**

The pricing for customer request is a little outrageous.  Paying the same amount for the ability for people to request a song as we pay for the service itself is a bit much.  It really should be something like 1/5th of what it is.

**What problems is Rockbot solving and how is that benefiting you?**

Rockbot helps set the atmosphere in our store to provide a lively and upbeat experience for our customers.

  ### 8. My experience with Rockbot

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Rockbot?**

The setup and maintenance are easy.   Getting new songs is easy with an email to support.   It works consistently  and buffers enough to avoid dropouts on short internet outages.  We use the service constantly

**What do you dislike about Rockbot?**

I wish there was a setting to separate artists and categories so they wouldn't bunch up. Sometimes the music seems sped up, perhaps because of buffering.  It seems that there are songs with one channel missing.

**What problems is Rockbot solving and how is that benefiting you?**

We are able to set up the style and flow and tempo of music consistent with our restaurant and we don't have to directly pay performance rights costs, it's taken care of by Rockbot.

  ### 9. Customizable Playlists Make This a Standout Choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christiana M. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Rockbot?**

The ability to customize playlists! And the Rockbot Remote App.

**What do you dislike about Rockbot?**

Nothing - I really love Rockbot! It's the perfect tool for my properties.

**What problems is Rockbot solving and how is that benefiting you?**

It's bringing ambience to open areas

  ### 10. Excellent Service

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abram J. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2025

**What do you like best about Rockbot?**

The main upside to Rockbot as a music streaming platform is its excellent selection of curated playlists. You can tell they are curated by people and not by algorithms. I also appreciate their modest price point and accessibility.

**What do you dislike about Rockbot?**

My main complaint is the limited selection of music- they have a good selection of popular music, and we make use of their jazz playlists quite a bit, but lesser known artists and genres are hard to find or not their. I would especially like to see some Japanese musicians get become available.

**What problems is Rockbot solving and how is that benefiting you?**

Providing a simple, easy, and classy house music service.

  ### 11. Great Resource for Music Rights and Services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan W. | Business Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

I like that I have the rights to the music right in one place, and I can also play videos to my monitors in our business through their Rockbot player or Fire Stick app. I use the videos for advertising and entertainment. It's easy to use and requires little time to get up and running.

**What do you dislike about Rockbot?**

Not really any downside. I've had technical issues but they are resolved quickly by their team.

**What problems is Rockbot solving and how is that benefiting you?**

They take away the problem of acquiring music rights and they allow me to show videos or still images through the platform to multiple monitors around the business.

  ### 12. Easy Store Visibility

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Rockbot?**

Easy Store visbility, Website is easy to use

**What do you dislike about Rockbot?**

Lack of artists, hard to get support, can play specific

**What problems is Rockbot solving and how is that benefiting you?**

We are able to play licensed approved music

  ### 13. Effortless Navigation Makes This a Standout Choice

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Rockbot?**

Easy to navigate website and different options of music.

**What do you dislike about Rockbot?**

I don't have any complaints at this time.

**What problems is Rockbot solving and how is that benefiting you?**

I don't have any problems as of today.

  ### 14. Definitely improves client experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

Rockbot makes it easy to improve the atmosphere of our waiting room. We invite tons of visitors to our campus everyday, and we use Rockbot to cultivate a relaxing, fun, and welcoming vibe in our visitor's center. We don't have to concentrate on updating our music selections, and we are able to adjust the climate simply by changing the genres are play throughout the day.

**What do you dislike about Rockbot?**

Because there is so much variety and it is easy to makes changes to the music selection, we have caught employees changing the music to their preferences rather than what we have planned for the day or the event.

**What problems is Rockbot solving and how is that benefiting you?**

Rockbot makes it easy to control the atmosphere in our visitors center without having to focus on playlists, etc. Our team can focus on welcoming and making our visitors feel at home.

  ### 15. Great experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jared O. | Regional Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Rockbot?**

You can change and filter the songs and playlists you want broken down to the hours of operation

**What do you dislike about Rockbot?**

nothing honestly, the service we use is great

**What problems is Rockbot solving and how is that benefiting you?**

Makes playing music seamless and less of a worry. If we need to remove or block a song its very easy to do since we can access it from phones, laptops and the main tablet

  ### 16. Convenient and Easy, But Needs Better Song Navigation

**Rating:** 3.5/5.0 stars

**Reviewed by:** terrence d. | General Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Rockbot?**

the convenience and access to each station

**What do you dislike about Rockbot?**

cant cycle through individual songs and artist

**What problems is Rockbot solving and how is that benefiting you?**

solving the convenience of picking a song for the gym

  ### 17. Effortless Setup and Great Music Selection

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Rockbot?**

Easy to implement and good music selection

**What do you dislike about Rockbot?**

Not much to dislike.  Support has been great

**What problems is Rockbot solving and how is that benefiting you?**

Getting stores off of Spectrio

  ### 18. Seamless on Screen Marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Meagan  M. | Membership Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 31, 2025

**What do you like best about Rockbot?**

I love the seamless design and ease of use.  I frequently change our ads and love how it only takes a few seconds to change out.

There are lots of features to choose from and it's so easy to integrate with our systems.

**What do you dislike about Rockbot?**

We haven't experienced any problems with Rockbot.

**What problems is Rockbot solving and how is that benefiting you?**

We previously used an online system to host ads for our tvs.  It was a clunky system that usually wouldn't work on the first or second tries.  The Rockbot system is easy to use and my uploads load quickly.

  ### 19. Rockbot makes it easy to manage our music with a seamless app.

**Rating:** 5.0/5.0 stars

**Reviewed by:** George P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

We've been using Rockbot for over five years, and it's been an excellent fit for our business! The technology and app make it incredibly simple and seamless to use, and we love how easy it is to manage our music. The variety of stations, especially the holiday selections, keeps things fresh and fun for both our team and customers. Rockbot has truly enhanced our atmosphere, and we couldn’t be happier with the experience. Highly recommend!

**What do you dislike about Rockbot?**

Occasional song repetition
Limited customization on some stations
Pricing could be more flexible

**What problems is Rockbot solving and how is that benefiting you?**

Yes

  ### 20. User-Friendly and Easy to Use; limited tv selections

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 12, 2025

**What do you like best about Rockbot?**

Rockbot is easy to use and is user friendly.

**What do you dislike about Rockbot?**

It doesn't notify you when a system goes down, which can be frustrating. Additionally, the selection of TV channels is quite limited.

**What problems is Rockbot solving and how is that benefiting you?**

Solving the issues with sound having music in the terminal and provides entertainment in the security waiting area

  ### 21. Rockbot Music is Great!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Troy F. | Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Rockbot?**

The system works great, easy to schedule and the library of music is decently big that we don't hear much if any repetition.

**What do you dislike about Rockbot?**

The "request a song" function is pretty neat but it doubles the price of the service. At $50/month there are better services out there so I wish they would make the song request feature more reasonably priced. Or perhaps an all-in small business option that includes their signage platform as well.

**What problems is Rockbot solving and how is that benefiting you?**

rockbot replaced pandora for business and it is better in every way.

  ### 22. I love the ease of use with our RockBot

**Rating:** 4.5/5.0 stars

**Reviewed by:** Joe J. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Rockbot?**

I like being able to make a playlist in Apple Music on my phone and them importing it into RockBot. Very versatile and very intuitive.

**What do you dislike about Rockbot?**

The temporary scheduling (for holidays) seems a bit confusing.

**What problems is Rockbot solving and how is that benefiting you?**

We run a very busy restaurant and needed to be able to have playlists of music for different types of crowds. Mornings are a bit more docile, but it picks up with a younger crowd at night. We have a few different playlists scheduled throughout the day and it works for everyone.

  ### 23. It’s a good music streaming service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Darryl M. | Executive Chef, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 12, 2025

**What do you like best about Rockbot?**

It’s always on when we need it. Easy access to volume and changes through the app.

**What do you dislike about Rockbot?**

We use the Christian genre almost exclusively. It could use better updating of song options.

**What problems is Rockbot solving and how is that benefiting you?**

We are a casual dining restaurant and our music is important to the ambience

  ### 24. Easy to set-up and straightforward

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph L. | IT Operations manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Rockbot?**

Great out of box experience, works as expected

**What do you dislike about Rockbot?**

I don't have any real complaints yet, so far so well.

**What problems is Rockbot solving and how is that benefiting you?**

We were scratching out heads about how to get music playing in our common area spaces, legally and easily, and Rockbot ticked both boxes

  ### 25. Great streaming service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jill E. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Rockbot?**

Here at our Dental office we stream music through out the office daily. We Love the variety of Music that we hear and the ease of use and the ease of the integration into our current audio system. I would recommend Rockbot to anyone looking for a economical, and easy plug and play system.

**What do you dislike about Rockbot?**

I really don't have any negatives to list about Rockbot.

**What problems is Rockbot solving and how is that benefiting you?**

Rockbot offers a wide variety of music that pleases all my employees and patients!

  ### 26. Great Scheduling Features, But Music Selection Needs Improvement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Rockbot?**

The ability to schedule times & music within the app and remotely.

**What do you dislike about Rockbot?**

Selection of music could be a bit stronger.

**What problems is Rockbot solving and how is that benefiting you?**

It is giving our arcade an atmopshere with its music. Able to play music and allow for a better envrionment.

  ### 27. Love the Skip Feature for Effortless Listening

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2025

**What do you like best about Rockbot?**

Skip songs when they are terrible and being able to block them

**What do you dislike about Rockbot?**

The most I dislike is when you block a song it somehow still plays or shows up, also way to complex to request for members.

**What problems is Rockbot solving and how is that benefiting you?**

Nothing

  ### 28. Good solution for QSR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Avi G. | President/Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 08, 2025

**What do you like best about Rockbot?**

We combine TV, Music, and Signage in 1 solution that helps us manage our guests entertainment in one place.

**What do you dislike about Rockbot?**

Wish they had more local channels and international music.

**What problems is Rockbot solving and how is that benefiting you?**

TV, Music, Digital signage in the restaurant

  ### 29. The solution we needed

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alyssa M. N. | Freelance Graphic Designer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

We love how easy it is to manage the system. Get others onboarded to manage their respective locations and the flexibility options to fit our needs as a university. Customer support is often quick and thorugh. We are so happy with our system and the value it brings to our University.

**What do you dislike about Rockbot?**

Some of the contract process was a little confusing on what features were available and what was added. This could have been the rep we had at the time.

**What problems is Rockbot solving and how is that benefiting you?**

We have been able to utilize our existing screens around our campus and manage them through one platform for cohesive display of information and events in real time.

  ### 30. Overall Solid Experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Rockbot?**

They have a good selection of music and it's relatively easy to use, although there is a bit of a learning curve and it's possible that less tech savvy people might find it tricky/annoying.

**What do you dislike about Rockbot?**

Sometimes songs are mislabeled and the adult-rating is wrong. Songs often vary in volume so one song might be too quiet and then the next one might be too loud.

**What problems is Rockbot solving and how is that benefiting you?**

Being legally compliant with music for my restaurant.

  ### 31. Easy to Use Interface and Great Music Catalog

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

After trying a few different music platforms for our business only to be disappointed by lackluster interfaces and/or weak music catalogs we stumbled upon Rockbot. Despite the very reasonable price point, we have found the selection of music to be extremely robust, the creation of playlists to be very easy and it to be a substantially better platform than it's competitors.

**What do you dislike about Rockbot?**

There are very drawbacks other than the ability to create an "artist radio" based around an artist that would automatically select similar types of music.

**What problems is Rockbot solving and how is that benefiting you?**

Helps create a much more diverse playlist for our brewery when other programs we tried got incredible stale and very quickly.

  ### 32. Effective Music Curation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rachel A. | Senior Market Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 09, 2025

**What do you like best about Rockbot?**

Members love being able to queue up music.

**What do you dislike about Rockbot?**

Members have complained about others down voting their songs.

**What problems is Rockbot solving and how is that benefiting you?**

I don’t have to spend time managing the music playlists in our clubs.

  ### 33. Exactly what we were looking for

**Rating:** 5.0/5.0 stars

**Reviewed by:** James L. | Senior Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2025

**What do you like best about Rockbot?**

Super simple!  Set-up, made our preferences, and let it rip!  It continues to run without any major human interaction needed for our establishment.

**What do you dislike about Rockbot?**

Can't think of a single thing that we dislike about it.

**What problems is Rockbot solving and how is that benefiting you?**

Having to have a licensed source of music playing since we have a bar, that way we can avoid the annoying attempts from the licensing scoundrels.

  ### 34. RockBot is one of our Value Drivers/Points of Difference and it should be one of yours, too

**Rating:** 4.5/5.0 stars

**Reviewed by:** Frank P. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

I like the request feature and how the algorithm creates an overall vibe by using data from the request feature. We advertise this with other points of differences and encourage our clients to download the app and request what they'd like to hear.

**What do you dislike about Rockbot?**

Some of the music isn't vetted well. It recently played Whitney singing the national anthem, and as much as I like both of them, who thought that was appropriate.

**What problems is Rockbot solving and how is that benefiting you?**

It gives us another POD and creates more value for our clients and is the best streaming service for a business that understands value drivers and how they factor into price elasticity.

  ### 35. Great software and great customer service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Claudia G. | Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 10, 2025

**What do you like best about Rockbot?**

Connects to Spotify and Canva for easy uploading

**What do you dislike about Rockbot?**

Limited music licensing, some songs not available

**What problems is Rockbot solving and how is that benefiting you?**

Quick response times when I have problems such as : system crashed,

  ### 36. Rockbot is easy to use and stable

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about Rockbot?**

Stability, because of the downloaded content on the device if the internet goes down it can still play until the internet comes back up. It is also very easy to upload your own ads to play in-store.

**What do you dislike about Rockbot?**

I wish they had a section of curated songs based on what experts say you should be playing in different store environments, instead of just different genres.

**What problems is Rockbot solving and how is that benefiting you?**

it is a lower cost music service for my business that allows me to play our current ads so the stores can keep apprised of the ads we are running.

  ### 37. Deceptive, Stay far away from this company

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

Variety of music was good and interface was easy to use.

**What do you dislike about Rockbot?**

I evaluated several companies and ultimately went with Mood Media. Rockbot refused to allow me to return the box they sent me for trial and locked me into a year contract. Will never consider them again or recommend them to anyone!

**What problems is Rockbot solving and how is that benefiting you?**

Music for our guests

  ### 38. Good system for streaming music but some song categorization is questionable

**Rating:** 3.5/5.0 stars

**Reviewed by:** Garrett V. | Co-Founder and CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

I like that it's easy to set up and filter a playlist based on the tone of music that you want in a business location, and that you can easily adjust the volume from the dashboard. Customer support has always been responsive to our needs

**What do you dislike about Rockbot?**

Some of the song categorization is questionable - songs that are a bit upbeat for a "soothing experience" for example. Thankfully, it is easy to remove songs from rotation that don't match what we're looking for

**What problems is Rockbot solving and how is that benefiting you?**

Providing the customers of our spa business a relaxing experience

  ### 39. Great Variety

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

Very good mix of music across genres and time periods.

**What do you dislike about Rockbot?**

I don't know if it is possible but if so it would be good to be able to target seasonal songs, ie summer beach themed or Christmas etc.

**What problems is Rockbot solving and how is that benefiting you?**

Helps with providing a great environment for any age group without offensive songs.

  ### 40. Rockbot is Great for Engagement

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 26, 2025

**What do you like best about Rockbot?**

At our university, Rockbot has become  an essential tool for keeping students informed and engaged. By integrating announcements seamlessly into the TV Screens, we’ve found an innovative way to disperse important information without disrupting the enviroment. We use it almost daily and for every campus event. It was easy to implement into our workflow, and has been easy to use.

**What do you dislike about Rockbot?**

More flexibility in scheduling and formatting would make it even better.

**What problems is Rockbot solving and how is that benefiting you?**

We can schedule key messages, making it easy to share event reminders and important updates.

  ### 41. Awesome Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Felicia S. | Executive Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Rockbot?**

It is very easy to use and offers a variety of business that I can tailor to the seasons and the overall atmosphere of my facility.

**What do you dislike about Rockbot?**

I haven't had any issues with using the service

**What problems is Rockbot solving and how is that benefiting you?**

It helps create a warm welcoming atmosphere in our business

  ### 42. Facility Manager

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jodi D. | Fitness Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

Everything!  The music selection, peak times, playlist priority, energy level, blocking abilities and overall rating/sensorship.

**What do you dislike about Rockbot?**

What I would love to see is multiple levels of peak times of play. Example: 9-11am and again from 4-9pm.

**What problems is Rockbot solving and how is that benefiting you?**

better music and multiple zones in our facility

  ### 43. Good option for our fitness studio

**Rating:** 3.5/5.0 stars

**Reviewed by:** Jamie C. | Franchise Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

Good playlists, variety of music, good settings on dashboard.

**What do you dislike about Rockbot?**

Does not seem to play continuously even though we have our settings to where it should.

**What problems is Rockbot solving and how is that benefiting you?**

Allows us to have music streaming at our studio without vulgar language and a variety of stations.

  ### 44. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bengal D. | coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2025

**What do you like best about Rockbot?**

The versatility and access for our students to choose songs and make their dining experience unique and personalized.

**What do you dislike about Rockbot?**

On the back end, I would like more variety in prebuilt playlists.

**What problems is Rockbot solving and how is that benefiting you?**

It creates an atmosphere that matches the vibes of our current clientele.

  ### 45. Great for using at the Gym, love the marketing material we can put on as well.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Tiana A. | Gym manager, Health, Wellness and Fitness, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

Clean fun music, marketing announcements.

**What do you dislike about Rockbot?**

sometimes confusing to use. Some songs play lower than others, some song end up blaring the speakers even when we have a set volume.

**What problems is Rockbot solving and how is that benefiting you?**

Keeping the music on all the time, clean versions of songs.

  ### 46. Loving Rockbot at our 3 locations

**Rating:** 5.0/5.0 stars

**Reviewed by:** Glenn T. | Senior Project Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

Rockbot is so easy to use.  We just choose the music we like and forget it.

**What do you dislike about Rockbot?**

So far I haven't found anything I dislike about Rockbot.

**What problems is Rockbot solving and how is that benefiting you?**

It creates a soothing background music environment that masks office conversations and improves privacy.

  ### 47. Peace of mind

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Veterinary | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Rockbot?**

It's pretty easy and straightforward to use and gives me the peace of mind that I need, knowing that am meeting licensing requirements!

**What do you dislike about Rockbot?**

No real downsides to using it, though we've had to troubleshoot the TV a few times for sound. We don't use it as much as I thought we would (that's a my business issue though, not Rockbot)

**What problems is Rockbot solving and how is that benefiting you?**

I don't have to worry about unlicensed entertainment for my clients and customers.

  ### 48. Highly recommended for gyms

**Rating:** 4.5/5.0 stars

**Reviewed by:** Kim  R. | Operator of gym, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 25, 2025

**What do you like best about Rockbot?**

The variety and the ability to curate your own playlists.

**What do you dislike about Rockbot?**

I haven’t had anything I dislike about Rockbot

**What problems is Rockbot solving and how is that benefiting you?**

We have never had anything issues that need resolved. From our first time using it has been seamless!

  ### 49. Great addition to sales floor

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 30, 2025

**What do you like best about Rockbot?**

Rockbot allows us to have a controlled playlist to set the vibe for our location, but still allows our guests to request their own favorites to make the experience their own.

**What do you dislike about Rockbot?**

We occasionally have issues reconnecting our digital and audio media after power or internet outages even with troubleshooting. We have a few locations that require unique setups.

**What problems is Rockbot solving and how is that benefiting you?**

Creating the proper balance and environment for our customers and locations.

  ### 50. Rockbot for Pinots Palette

**Rating:** 4.0/5.0 stars

**Reviewed by:** Jon C. | owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2025

**What do you like best about Rockbot?**

I like to ease of the program, the smooth transition between songs, and ability to switch songs.  I also like the station created with the songs I have given a thumbs up.

**What do you dislike about Rockbot?**

I with it would only play "heacy hitters."  Often times it plays only songs that are not popular.

**What problems is Rockbot solving and how is that benefiting you?**

I own a paint and sip bar/studio.  I use the program fo rmusic in our classes.


## Rockbot Discussions
  - [What is Rockbot used for?](https://www.g2.com/discussions/what-is-rockbot-used-for) - 2 comments, 1 upvote

- [View Rockbot pricing details and edition comparison](https://www.g2.com/products/rockbot/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-31+12%3A47%3A52+-0500&secure%5Bsession_id%5D=06e32c67-eda7-4a6f-bd6f-d878921c5d83&secure%5Btoken%5D=6f60736a6b603e754bd03b983e91a671d39ad7beea4ca2b212c398be7129b93d&format=llm_user)
## Rockbot Integrations
  - [BrightSign](https://www.g2.com/products/brightsign/reviews)
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  - [Revel Systems](https://www.g2.com/products/revel-systems-revel-systems/reviews)
  - [ROLLER Software](https://www.g2.com/products/roller-software/reviews)
  - [Sonos Pro](https://www.g2.com/products/sonos-pro/reviews)
  - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews)
  - [Tiktok](https://www.g2.com/products/tiktok/reviews)
  - [Toast](https://www.g2.com/products/toast/reviews)
  - [Yodeck](https://www.g2.com/products/yodeck/reviews)

## Rockbot Features
**Platform Content**
- Content Library
- Content Curation

**Platform Basics**
- Remotely Content Management
- Content Scheduling
- Multi-User Access

**Platform - Business Entertainment**
- Control dashboard
- Multi-product unification
- Analytics
- Permissions
- Customer support
- Mobile app

**Platform Additional Functionality**
- Streaming
- On-Premise

**Platform Content**
- Media Formats
- Media Editor

**Content types - Business Entertainment**
- Video
- Interactive
- Music

**Platform Data**
- Platform Search
- Music Information

**Platform Interoperability**
- Hardware

**Agentic AI - Business Entertainment**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Platform Additional Functionality**
- Screen Grouping
- Asset Management Integration
- Network Reporting

**Agentic AI - Digital Signage**
- Cross-system Integration

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