JS

Joseph S.

Enterprise (> 1000 emp.)

11/13/2023

"Excellent Product"

4/5

What do you like best about Robin?

Easy to use, functional on a browser and via the phone app. Review collected by and hosted on G2.com.

What do you dislike about Robin?

More options or customization on the analytics would be nice. Review collected by and hosted on G2.com.

SH

Sven H.

Technical Support Specialist

Enterprise (> 1000 emp.)

3/8/2023

"Valuable insights, easy to use!"

4.5/5

What do you like best about Robin?

- Robin has been super easy to use!

-Robin has a clear goal in mind: to make the most of office usage, both for users and building managers. So far they have not introduced bloat; all of their tools have a clear purpose and work well together. Review collected by and hosted on G2.com.

What do you dislike about Robin?

- The API documentation is not the best e.g. missing endpoints, lack of information on date formats.

- It's not possible to exempt a user from desk check-ins.

- Having lots of offices can make a few menus difficult to navigate e.g. selecting a different floor on the mobile app can require quite a bit of scrolling. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

Desk booking. The new reality is that our users want to work at the office some days, and at home other days. As such, we don't have enough desks for everyone, so using Robin has meant that users can immediately see if there is space for them or not.

Meeting room displays. Users can now see clearly if a room is booked or not, and how long they can use a room for, without having to use their calendar apps. Review collected by and hosted on G2.com.

LP

Lidia P.

Mid-Market (51-1000 emp.)

11/13/2023

"Simple and easy to use."

5/5

What do you like best about Robin?

Simple user interface, nice GUI. 1 Review collected by and hosted on G2.com.

What do you dislike about Robin?

No dislikes No dislikes. Review collected by and hosted on G2.com.

UB

Verified User in Broadcast Media

Mid-Market (51-1000 emp.)

11/16/2023

"A big improvement on our existing booking system"

4.5/5

What do you like best about Robin?

Intuitive, easy-to-navigate, booking confirmation is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Nothing much really, the mobile version ould be better but I don't use it much on my phone. Review collected by and hosted on G2.com.

JV

Jean-Philippe V.

Studio clerk

Mid-Market (51-1000 emp.)

12/21/2022

"Robin is easy to use and helps managing the office"

5/5

What do you like best about Robin?

It works on both computers and phones. With the stickers, it is straightforward to check-in. We can track who is or will be at the office, and it also matches our calendar for the meeting rooms booking. Review collected by and hosted on G2.com.

What do you dislike about Robin?

- A couple of colleagues told us they don't find the phone platform intuitive in a UI perspective.

- When we check in with the sticker, it does not automatically make us "join the office". But that could be great if it does.

- Also, We suggest if it would be possible to choose colors for the different desk options? Because all the available desks are green (this is perfect). But all the other desks are grey. It would be nice that checked-in desks would be orange (or any other color) and assigned desks that are not checked-in would be grey. So, we don’t think all grey desks are present in the office when they are not.

- We had construction in one of our spaces. We would have hoped to be able to block a couple of desks for a short period. I checked with a technician on the chat and he did not had a simple way to do it.

- Still some work to be done on the french version. A couple of texts are in English or Spanish...

-We have to check if people remember to book or check-in their desks, a lot of them forget. Review collected by and hosted on G2.com.

What problems is Robin solving and how is that benefiting you?

We don't have as many desks as employees. So if all the employees decide to come to work at the studio on the same day, it would quickly become chaos. With Robin, it's easy to manage if desks are available for the person who wants to come and work there.

Also, we removed our covid schedule, since we can keep track of the people working near the person if there is ever a case or cases of covid. Review collected by and hosted on G2.com.

CF

Cathy F.

Mid-Market (51-1000 emp.)

3/9/2023

"Simple to setup and use desk booking system"

4.5/5

What do you like best about Robin?

Robin was suitable for our desk booking needs when setting up our new office, meeting most of our requirements. Once we decided to use the system, we found it easy to set up and required minimal user training. Review collected by and hosted on G2.com.

What do you dislike about Robin?

There are a few improvements that I would like to see, such as the ability for admin level access to check-in bookings via the web interface with QR code setup, as well as implementing car and locker booking." Review collected by and hosted on G2.com.

JW

Jon W.

Performance Manager

Small-Business (50 or fewer emp.)

1/8/2023

"Good for Meeting Room Management"

4.5/5

What do you like best about Robin?

It is great that the platform can mirror the layout of the office so I can know what meeting room I am booking and when it will be availabel for Review collected by and hosted on G2.com.

What do you dislike about Robin?

It can be difficult to navigate the platform to see who has booked the room at a particular time, in case I need to chat to them about moving their booking Review collected by and hosted on G2.com.

TT

Tanja T.

Enterprise (> 1000 emp.)

3/7/2023

"Easy navigation and great tool"

5/5

What do you like best about Robin?

Floorplan look

Navigation and tools are easy to use Review collected by and hosted on G2.com.

What do you dislike about Robin?

You have to know where exactly to find things and it can take a long time to search if you don't remember. Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

6/6/2023

"Easy to use"

4/5

What do you like best about Robin?

Easy to use. Nice to have web and mobile app. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Site can be to load at times. Booking multiple days not intuitive. Review collected by and hosted on G2.com.

TE

Tod E.

Mid-Market (51-1000 emp.)

5/11/2023

"Creative and easy to use"

5/5

What do you like best about Robin?

I like that I can view who will be in office on any given day, as well as the desk they are sitting at. Review collected by and hosted on G2.com.

What do you dislike about Robin?

Nothing.The app has worked well at I can't complain. Review collected by and hosted on G2.com.