Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"excellent sales prospecting tool"
5/5
What do you like best about RoadWarrior?

ease of use. clean app. very accurate. being able to drop an excel file into and let it work Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

i do not see an option to reverse the route. also, seperating the numerical portion of the address is a pain for me. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hello, thanks so much for taking the time to leave us a review. We appreciate the support and are happy to help you out on the road. In regards to the reverse route option, RoadWarrior does not have a reverse route option at this time, however we have stop settings that can help achieve this. A reversed route does not always equal an optimized route, even though it can visually appear to be the same.  For example, you might end up in a downtown rush hour in the reverse  route, when the original plan would have completed that portion at 10 am in light traffic.

 

You can set the first and last stop on any route, which can help to reverse the direction for a return route while still optimizing all stops on the route. Mark First (Start point) and Mark Final (Endpoint) are on each stop's option menu, set those on applicable stops before optimizing.

Reach out to our support team directly any day of the week at support@roadwarrior.app with any other questions you may have.

Verified User in Wholesale
UW
Verified User in Wholesale
Small-Business (50 or fewer emp.)
"User Friendly"
4/5
What do you like best about RoadWarrior?

being able to upload addresses from Excel Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

some map/routing settings if you change them on one specific route, seems like it changes all of the routes. ex. starting point and round trip vs one way Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Thanks for the review! We are glad to hear your experience with RoadWarrior has been user-friendly. For your route settings, when you set your default setting via web and create your routes on the web app, the default route settings will always apply no matter what the previous route settings were. This however, is not the case in the mobile app. When you change route settings in the mobile app for one route, the next route is going to default to those previous route settings. I have reached out to our engineering team to see if this is an update that can be made based on your feedback here. Let us know if you have any other questions or feedback at support@roadwarrior.app.

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"It's been pretty good."
2.5/5
What do you like best about RoadWarrior?

The email notifications are great. They tell us ahead of time when a payment is about to be processed, etc. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

They charge us in USD, but it would be convenient if they charged us in CAD. Review collected by and hosted on G2.com.

Response from Erik Pederson of RoadWarrior

Thank you for your positive feedback about the email notifications. We apologize for any inconvenience caused by the currency issue. We appreciate your input and will explore options for offering CAD billing in the future. It's great to hear how RoadWarrior is helping you monitor your drivers and fleet!

If you run into any issues in the future please reach out to us at support@roadwarrior.app and we'd love to see how we can be of help!

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"RoadWarrior review"
4.5/5
What do you like best about RoadWarrior?

Is linked with FedEx, so is a huge plus for my company Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Sometimes the location of the points are not so accurate Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Glad to hear our app is serving you well on the job with your FedEx routes, thanks for your feedback and support! We are happy to continue helping you save time on the road.

For the inaccurate location points, if we could request that you reach out to our team directly at support@roadwarrior.app with these locations, we can either make correction reports to our mapping providers or provide some setting adjustments in the app for better accuracy. Thanks!