Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Roadwarriors has really kept us organized!"
4.5/5
What do you like best about RoadWarrior?

It is a great way to keep track of accounts that we have visited recently. Having the ability to push stops to my fleet is extremely helpful as well. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Sometimes when optimizing, we have to manaually arrange the route because it tries to send us to a location that is across the road hours later. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hello, thanks so much for the review! We are happy to help you and your fleet out on the road. If you reach out to our team at support@roadwarrior.app with an example of one of these routes that had to be manually ordered, our team will be happy to take a closer look! Thanks ~Margaret

Aaron P. K.
AK
Aaron P. K.
Small-Business (50 or fewer emp.)
"Excellent mapping software"
5/5
What do you like best about RoadWarrior?

I like how you can create multiple routes and how seamless Roadwarrior interacts with the maps on iPhone Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Every time I sign in, a default location is set up and Road Warrior does not remember my home and I have to re-locate it every time I sign in. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hi Aaron, thanks so much for leaving us a review. We are happy to help you out with your routes to plan and save resources. In regards to the default location, have you been able to go into your main account settings (gear icon from the left side menu) to update your Default Start Location?

Additionally, I'm wondering if you are having to go through the onboarding steps each time you log in. If you are using a different web browser or different computer device to log into your account, that would cause you to go through the onboarding steps again which will ask you to pick your start location each time. If you could reach out to our team directly at support@roadwarrior.app, we can locate your account in our system and provide some additional support regarding this inquiry.

Thanks! ~Margaret

Verified User in Veterinary
AV
Verified User in Veterinary
Small-Business (50 or fewer emp.)
"Very easy to use"
4.5/5
What do you like best about RoadWarrior?

The ability to create different routes for individual drivers Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Inability to print from web - our team uses the printed routes to pack the items for delivery Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Thanks so much for leaving a review. We are happy to help you and your drivers out with pickups and deliveries. In regards to printing routes, we don't have a direct print option, however, we do offer a Reporting Tool where a spreadsheet can be exported with a list of all stops on a route. This can then be printed out for your use. Learn more here: https://flexguide.roadwarrior.app/history-reporting. Or, reach out team at support@roadwarrior.app with any questions. Thanks! ~Margaret

Dwayne M.
DM
Dwayne M.
In transition
Small-Business (50 or fewer emp.)
"Easy to use as far as I'm concerned for the cost I pay each month."
5/5
What do you like best about RoadWarrior?

Versatile and easy to use, and does't cost a lot of money. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

May not operate well when dealing with brand new roads/subdivisions. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Thanks for the review! We are happy to help you out with your routing needs. We rely on third-party apps for our mapping data, so if you let us know some examples of missing or incorrect addresses for the new roads/subdivisions at support@roadwarrior.app, we can make reports to our providers to get those corrected for the future. Thanks! ~Margaret

Verified User in Pharmaceuticals
UP
Verified User in Pharmaceuticals
Small-Business (50 or fewer emp.)
"So glad I decided to sign up!"
5/5
What do you like best about RoadWarrior?

The time saved is invaluable, and compounds with each use. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

I wish it was 100% voice activated. We are driving! Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hello, thanks so much for the review. We are so happy that RoadWarrior helps you plan your routes to save time and resources. That's what we aim to do! Let us know if you ever have any questions at support@roadwarrior.app. Thanks! ~Margaret

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"OK routing program"
3.5/5
What do you like best about RoadWarrior?

Routes addresses fairly effectively. Very few miscalculations. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Price is too high. 200 address limit can be a problem on occasion. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

We're happy to help out on the road! Thanks for taking the time to leave a rate and review. We hear you on the 200 stop limit. Thanks for the feedback on this. Feel free to reach out to our team directly at support@roadwarrior.app with any other feedback or questions. Thanks!

Verified User in Food Production
AF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Quickly Optimizes Routes"
5/5
What do you like best about RoadWarrior?

it quickly calculates how to most efficiently plan the route Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

sometimes it doesnt seem to save settings such as round trip vs. one-way. They also increased the price. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Thanks so much for the review! We appreciate the support and are happy to help you plan your routes efficiently. In regards to the one way/round trip settings not saving, one thing you can check is your Default Settings in the web app. The default Route Type setting should be applied to all new routes that you create. You can reach out to our Support Team directly at support@roadwarrior.app for further assistance with this if you have additional questions. We are happy to help!

AH
Albron H.
Small-Business (50 or fewer emp.)
"Best solution ever!"
5/5
What do you like best about RoadWarrior?

Ease of use and roll out - team training made super easy Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Back end reporting issues - changes being made without letting customer know Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Thanks for taking the time to rating and review, and to provide your feedback! We appreciate the support and are happy to help you out on the road. We're always looking for ways to improve our app for our users. We've made note of your feedback for our engineering and product development team. If you ever have any more questions or suggestions, you can reach us directly at support@roadwarrior.app :) Thanks!

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"Its been a very dependable piece of software to support our teams."
5/5
What do you like best about RoadWarrior?

I enjoy the spatial map and the ability to see the team and where they are. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

The formatting requirement to upload in a format that is simple and the lack of additional fields the tech can see when dispatched. Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hello, thanks so much for taking the time to leave us a review. We are happy to hear we can help you and your team out with your routes. We would love to discuss your feedback regarding the upload tool to understand better. Reach out to us at support@roadwarrior.app and ask for Margaret so we can chat. Thanks!

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"It’s a need in the field"
4/5
What do you like best about RoadWarrior?

Hands-down, road wire has saved me so much time routing my day. In some cases 2 to 3 hours. Review collected by and hosted on G2.com.

What do you dislike about RoadWarrior?

Don't really have a dislike at the moment Review collected by and hosted on G2.com.

Response from Margaret Yager of RoadWarrior

Hello, thanks so much for taking the time to leave us a review. We always strive for greatness, let us know if there is anything we can do to earn that fifth start at support@roadwarrior.app. Thanks!