--- title: RMS Reviews meta_title: 'RMS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 20 reviews by the users' company size, role or industry to find out how RMS works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 20 scale: '5' date_modified: '2026-08-09' parent_category: name: Hotel url: https://www.g2.com/categories/hotel --- # RMS Reviews **Vendor:** RMS **Category:** [Hotel Management Software](https://www.g2.com/categories/hotel-management) **Average Rating:** 4.4/5.0 **Total Reviews:** 20 ## About RMS Great hospitality isn’t about paperwork, it’s about people. RMS is a leading hospitality platform trusted by over 7,000 businesses across 70 countries. Designed to simplify operations and elevate the guest experience with: smart automation, real-time insights, and tools that make guest interactions seamless. From smoother bookings and secure payments to a guest portal for managing stays, exploring upgrades, and chatting with your team, RMS connects people, technology, and places, so you can focus on what really matters: keeping your hotel full (not your to-do list). ## RMS Discussions - [What is RMS PMS used for?](https://www.g2.com/discussions/what-is-rms-pms-used-for) - [What is RMS in hotel industry?](https://www.g2.com/discussions/what-is-rms-in-hotel-industry) - [What are the different features of any hotel management software?](https://www.g2.com/discussions/rms-hotel-what-are-the-different-features-of-any-hotel-management-software) - [What does RMS software do?](https://www.g2.com/discussions/what-does-rms-software-do) - [View RMS pricing details and edition comparison](https://www.g2.com/products/rms-north-america-rms/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+11%3A13%3A16+-0500&secure%5Bsession_id%5D=ee5ad614-9c2b-457d-a8b3-7bde98f30e48&secure%5Btoken%5D=bdafd2412ee8d93fbcba99dcead6fb8e5560e6baa23b08d51d74cbb38ba9d9e7&format=llm_user) ## RMS Features **Administration** - Integrations - Inventory Management - Automation - Calendar - Reporting & Analytics - Calendar Management - Invoice Management - Discount Management - Availability Management - Price/Margin Management - Pipeline Management - Content Management - Partner Management - Incentive Management - Opportunity Management - Promotions Management - Commission Management - Real-Time Analytics - Channel Analytics **Property Management** - Room Inventory - Revenue Management - Facility Maintenance - Distribution Management - Multi-Channel Distribution - Discount Management - Reservations Management - Restriction Management - Promotions Management - Employee Management - Channel Management - Task Management - Billing Rate Management - Template Management - Price/Margin Management - Booking Management - Contact Management - Multi-Channel Management - Availability Management - User Management - Calendar Management - Invoice Management - Inventory Management - Front Desk Management - Housekeeping Management - Maintenance Management - Website Management - Guest Experience Management - Email Management - Communications Management - Reviews Management - Tax Management - Document Management - Work Order Management - Spa/Activity Management - Financial Management - Rate Management **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Agentic AI - Guest Messaging ** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Booking Management** - Booking Aggregation - Booking Engine - Rate Setting **Guest Management** - Central Reservation System - Marketing and Loyalty Programs - Guest Messaging - Multi-Channel Marketing - SMS Messaging **Administration** - Inventory Management - Integrations - Automation - Reporting & Analytics - Calendar **Marketing** - Marketing Tools - Online Reputation Management - Collaboration Tools - Order Management - Referral Management - Multi-Channel Management - Campaign Management - Task Management - Workflow Management - Lead Management - Template Management **Staff Management** - Housekeeping - Shift Scheduling - Maintenance Scheduling **Marketing** - Online Reputation Management - Marketing Tools **Additional Functionality** - Email Templates - Partner Portal - Real-Time Data - Activity Tracking - Electronic Payments - Customizable Templates - Customizable Branding - Data Import/Export - AI Copilot - Inventory Tracking - Data Synchronization - Generative AI - Inventory Control - Customizable Reports - API - Sales Reports - Dynamic Pricing - Real-Time Updates - Multi-Channel Distribution - Multi-Channel Campaigns - Activity Dashboard - Performance Metrics **Platform** - Reporting and Analytics - Channel Manager Integration - Website Integration - Channel Analytics **Agentic AI - Hotel Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Third-Party Integrations - Multi-Language - Marketing Automation **Additional Functionality** - Billing & Invoicing - Reporting & Statistics - Multi-Location - Event Calendar - Mobile Access - Customizable Reports - Customizable Fields - Accounting - Online Booking - Customizable Branding - Room Booking - Email Templates - Electronic Payments - Data Import/Export - Search/Filter - Real-Time Data - Dynamic Pricing - Multi-Channel Sync - AI Copilot - API - Alerts/Notifications - Kill Switch - Drag & Drop - Customizable Templates - Credit Card Processing - Activity Dashboard - Generative AI - Payment Processing - Multi-Currency - Point of Sale (POS) - Customer Database - CRM - Customer History - Availability Indicator - Ratings/Reviews - Data Synchronization - Built-in Accounting - Guest Check-in/Check-out - Single Property ## Top RMS Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (412 reviews) - [Oracle Hospitality OPERA Property Management System](https://www.g2.com/products/oracle-hospitality-opera-property-management-system/reviews) - 4.2/5.0 (63 reviews) - [SkyTouch Technology](https://www.g2.com/products/skytouch-technology/reviews) - 4.5/5.0 (108 reviews)