--- title: Rival Technologies Reviews meta\_title: 'Rival Technologies Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 38 reviews by the users' company size, role or industry to find out how Rival Technologies works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 38 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Rival Technologies Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Rival Technologies but has limited features. Are you part of the Rival Technologies team? [Upgrade your plan](https://my.g2.com/rival-technologies/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Rival Technologies is a pioneer of conversational market research technology and the leading authority on insight communities globally. Our platform transforms conventional surveys into personalized research experiences that emulate the way people communicate today. Built by a team with over 30 years of deep research experience, our platform brings both the voice of the customer and market into the boardroom to answer essential business questions. Rival’s suite of conversational research solutions is amplified by the power of AI to drive higher response rates, boost engagement, and accelerate time-to-insights. Our customers get faster, richer and more authentic insights with less time and effort. * * * Seller [Rival Technologies](https://www.g2.com/sellers/rival-technologies) Discussions [Rival Technologies Community](https://www.g2.com/products/rival-technologies/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Kelvin (KC) Claveria (🚀Marketing at Rival Technologies | Helping make market research more conversational 😍and more relevant to consumers) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/rival-technologies/pricing) ## Top-Rated Alternatives [ ![SurveyMonkey](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SurveyMonkey") SurveyMonkey 4.4/5(23,900) ](https://www.g2.com/products/surveymonkey/reviews) [ ![Typeform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Typeform") Typeform 4.5/5(1,017) ](https://www.g2.com/products/typeform/reviews) [ ![Intuit Mailchimp All-in-One Marketing Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Intuit Mailchimp All-in-One Marketing Platform") Intuit Mailchimp All-in-One Marketing Platform 4.4/5(5,429) ](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) [ View All Alternatives ](https://www.g2.com/products/rival-technologies/competitors/alternatives) ## User Insights Average based on 38 real user reviews. Implementation Time 2 months [Log in to unlock pricing and user insights](/login) ![Eider V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Eider V.") EV Eider V. Mid-Market (51-1000 emp.) 6/16/2026 "Intuitive Survey Creation with Excellent UX" 5/5 What do you like best about Rival Technologies? I appreciate Rival Technologies for its user experience (UX) and simplicity, which are crucial for creating surveys with multicultural panels. I also like the variety of options available for generating questions in survey studies. Additionally, the AI open-end option is valuable as it allows me to dig deeper into specific responses. The initial setup was super easy, making it convenient to start using. Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? Maybe simplifying specific profile testing. Make it more intuitive. Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? I use Rival Technologies to create surveys with multicultural panels. It simplifies survey creation and data reviews. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Giovanni L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni L.") GL Giovanni L. Project Assistant Small-Business (50 or fewer emp.) 4/14/2026 "simple to use" 4.5/5 What do you like best about Rival Technologies? it's easy to use and simple to understand Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? the customer service sometimes can be hard to get a straight answer from them Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? I use rival on market research to gather info on projects Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User 1/8/2026 "Effortless Feedback with Mobile-Friendly Reporting" 5/5 What do you like best about Rival Technologies? I like Rival Technologies because it's mobile-friendly and lets me collect real-time feedback with clear and organized reporting. It saves time and makes data easy to understand, allowing me to quickly turn feedback into informed decisions. The initial setup was very easy, and overall, I like everything and wouldn't change or improve anything. Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? Nothing it’s perfect Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? I use Rival Technologies for collecting customer feedback. It helps me understand public sentiment on topics. It's mobile-friendly, allows real-time feedback, and provides clear reporting, saving time and enabling quick, informed decisions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Michael H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael H.") MH Michael H. Package Handler Mid-Market (51-1000 emp.) 12/9/2025 "Effortless Surveys and Stellar Support" 5/5 What do you like best about Rival Technologies? I like its simplicity and the chat customer service tool. The initial setup was very easy. Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? Nothing in particular to dislike Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? I use Rival Technologies for surveys and feedback, which helps solve major product reviews. I like its simplicity. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Anna N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anna N.") AN Anna N. Global Insights Manager Mid-Market (51-1000 emp.) 11/19/2024 "The best insights partner I had" 5/5 What do you like best about Rival Technologies? The best thing about Rival is their team and how much they really want to help and support my business. I've heard many times before that a supplier would be an "extension of my team", but Rival really makes it happen. It's just at a different level. The second best thing is their technology and how well they do conversational insights. It's a great innovation in the research world and allows me to talk with my audiences in a very authentic way. Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? The user interface could be a bit better for self-service. Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? They bring us closer to the real people in an authentic way. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 12/12/2024 "Rival Technologies: Your "Secret Weapon" to More Authentic Insights" 4.5/5 What do you like best about Rival Technologies? Over the years, I’ve worked across various industries in Consumer Insights and Research functions, collaborating with many community research vendors. I can fully attest that Rival Technologies stands out as a well-rounded platform with an exceptional service team. While we're still fairly new to the platform & services, we've already been able to act on many findings from our Rival community. What we love: Quick and seamless implementation - No one enjoys implementing a new vendor, especially when the implementation has recruitment involved. Rival really led this song and dance, making the implementation effortless on our end. High-quality insights driven by a conversational approach - We've found their conversational approach to really help open up consumers. This really enables them to give authentic insights that helps us make clearer, strategic decisions. An outstanding service team that’s always available to answer our many questions - I'd be remise without calling out this group. They're always open to problem solving together, on top of any requests and questions we have and are quickly learning our business/styles of requests & understanding the types of insights we're looking for. Continuous innovation, with both the tool and team constantly improving - We went with Rival because we wanted a team and software that wasn't stagnant. In the 6 months we've been using the software, we've been many improvements. Their AI capabilities, reports Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? Areas for improvement: The reporting software can be clunky; as your survey findings sometimes have to be pulled from multiple areas (ex: AI generated findings don't show up in your Topline report). This isn't a big deal but just makes the download process a little more cumbersome. We're big on segmenting and cutting data by multiple categories. We're able to easily cut findings for the typical survey questions forms (open ends, multi or single choice, even videos) across categories but we've found issues with how the software collects images, as it's challenging to identify (easily) the various tags we've attached to respondents. However the Rival team has really leaned in to help us navigate this. While the Topline reports and Other reports always look very polished and are highly customizable, the PowerPoint download often requires adjustments. Again, not a big issue but it just makes that "final polish" time a bit longer. Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? Rival is helping us receive quick, reliable findings across various methodologies such as closet look-ins, concept tests, product specific dials-ins and general questions as they arise from the organization. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Jason C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jason C.") JC Jason C. Senior Manager of Research and Design – Dell Technologies Services CX Enterprise (\> 1000 emp.) 11/23/2023 "Outstanding partner in customer research insights" 5/5 What do you like best about Rival Technologies? Rival feels like a partner, much more than just a vendor. In working with Rival, it's clear that they have deeply internalized the belief that success is shared — that for them to win, my organization, too must win. So many other vendors my organization uses are focused on billing services. Rival is focused on building success. Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? I can't think of one thing I dislike about my relationship with Rival or the services that we use. In early the years we worked with them, I longed for deeper analytic capabilities. When I shared those desires with Rival, they listened. Now Rival's platform has those capabilities. I am completely satisfied with Rival's services and the relationship we have with them. Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? My organization's business stakeholders come to us with questions — problems they need answers to that are best addressed by asking real customers. Rival is an essential component of my org's insight service, delivering data backed answers to their questions faster than any other method we have at our disposal. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AV Ana V. Mid-Market (51-1000 emp.) 11/20/2023 "Great platform for engagement surveys and research" 4.5/5 What do you like best about Rival Technologies? the costumer representatives have been really helpfu gudiding us through the platform, I really liked the help, and about the platform I love the different features, the redirect link, and the use of gifs is great for engaging participants, I use these features for every survey and they have shown great results, being also really easy to use and set up, which I also love cause it saves me time. Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? not necesarily dislike but I think it would be great to offer integrayions with other toold for prototype reserach purposes, maybe more automatic templates to set up too. Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? helping us ot gather reserach and survey insight smuch fatser than other services we have hired before, it is also a very streamloned way to put out our new ideas and test them before launching them which saves us a lot of time and resources. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 11/20/2023 "Best Community Based Research Vendor." 5/5 What do you like best about Rival Technologies? There are MANY things I appreciate about Rival Technologies! Foremost of those would be the incredible team I have the opportunity to work with. I find my dedicated team is incredibly beneficial in ensuring the research we want to field to our community is conducting in an efficient and effective way. They are talented researchers with the ability to share and introduce ideas to make our research better. Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? There are very very few downsides to Rival. One downside would be the capabilities of the platform. I know the platform is ever evolving, but I do find sometimes that reporting off of the platform is a bit difficult and would be nice if there was the ability to export a report directly from the platform. Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? Rival Technologies allows me to have access to a community of brand loyal consumers. Having access to this consumer base allows me to conduct quick-turn research projects in which having a read on brand loyal consumers is necessary. Additionally, having this community allows us to source quality insights on a wide assortment of methodologies, from simple quant surveys to more complex sensory work. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jillian T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jillian T.") JT Jillian T. Consumer Insights Program Manager Small-Business (50 or fewer emp.) 11/17/2023 "Stellar customer support for a growing platform" 5/5 What do you like best about Rival Technologies? The Rival platform has been a great tool for building an insights community and conducting research. The interface is personal and intuitive, which is very versatile across industries. The customer success team that I work with has been the best I've seen. The Rival team is professional, supportive and has strong expertise that is used to continually improve the platform with updates based on Rival users' feedback. Review collected by and hosted on G2.com. What do you dislike about Rival Technologies? There isn't much that I dislike about Rival. A few minor functions in the user dashboard, like limited export options of reports, but those are being addressed by the Rival Tech team with quarterly feature updates. Review collected by and hosted on G2.com. What problems is Rival Technologies solving and how is that benefiting you? Response rate in market research is declining and it's getting more difficult to engage respondents. Rival's platform helps solve for this with its mobile-first, chat-based interface that presents a convenient and more personal survey experience. This has been a great way to build my organization's first research community because our target audience is very time-constrained. The chat interface allows respondents to easily answer surveys on the go since it has become so natural to have a mobile device nearby. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/rival-technologies/pricing) ##### ##### Rival Technologies Features Survey Management Survey Builder Customizable Questions Templates Survey Customization Question Branching Branding Multimedia Support Survey Insights Reporting & Analytics BI Tools Integration Data Exporting [ View More Features ](https://www.g2.com/products/rival-technologies/features) ##### Categories on G2 [Survey](https://www.g2.com/categories/survey) ##### Explore More [What platform provides the best analytics for billing performance?](https://www.g2.com/discussions/what-platform-provides-the-best-analytics-for-billing-performance)[DeepL vs Google Cloud Translation for a content team that needs high-quality translations for European languages and wants to know which is genuinely more accurate for professional content?](https://www.g2.com/discussions/deepl-vs-google-cloud-translation-for-a-content-team-that-needs-high-quality-translations-for-european-languages-and-wants-to-know-which-is-genuinely-more-accurate-for-professional-content)[Top AI-powered business operations automation tools](https://www.g2.com/discussions/what-are-the-top-powered-business-operation-automation-tools) [Best-rated CPQ platforms for startups](https://www.g2.com/discussions/what-are-the-best-rated-cpq-platforms-for-startups)[What platform offers advanced competitor tracking for local markets?](https://www.g2.com/discussions/what-platform-offers-advanced-competitor-tracking-for-local-markets)[Pros and Cons Details](https://www.g2.com/products/rival-technologies/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)