AO

Arif Cemil O.

Program Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

5/4/2016

"Simple, useful and Very good!"

5/5

What do you like best about Rival IQ?

Simplicity on usage, great insights and suberb product support. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Missing Facebook Page insights local data (instead global) Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Give it a try. On trial period you will fall in love with... Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Detailed reports on Social Media insights of our clients and their competitors.

Making sure clients understand what is working and what is not. Review collected by and hosted on G2.com.

UI

Verified User in Internet

Mid-Market (51-1000 emp.)

2/11/2016

"Great tool for benchmarking your social performance."

3.5/5

What do you like best about Rival IQ?

I really like how clear and easy to use the platform is. The downloadable PDFs and Powerpoint formats are also very useful. The way the numbers are presented are very easy to understand, even for those not familiar with social media. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

I wish that I could export the raw data as a CSV or excel file. Review collected by and hosted on G2.com.

ED

Evan D.

Head of Marketing

Small-Business (50 or fewer emp.)

1/28/2015

"The only competitive owned social analytics tool you'll ever need."

5/5

What do you like best about Rival IQ?

I can't say enough good things about Rival IQ.

Phenomenal interface.

Phenomenal customer service.

Phenomenal human-assisted automation.

Phenomenal product vision and direction.

Solves tons of problems - from quick insight into the 3 main metrics for social media (audience, activity, engagement), to rapid report development.

They're working on marrying all digital analytics into one platform, such as SEO and paid search advertising analytics - they've got a start at this with some Moz and SEMRush data in the platform. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

The interface has some work needed, just in the sense that there are too many great things to do with it and it's hard to find where to do them. But this will be fixed soon I'm told. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

The founders, John, TA and two others, are incredibly involved and ready to talk with you. Don't hesitate to chat with them. They have made so much time available for us and continue to surprise me with their care, attention and drive to take over the market for social analytics with this product.

DO NOT USE SIMPLY MEASURED. Or quintly. Or anything else, really. Those are priced way too high or way too annoyingly for agency or even major brand purposes.

Rival IQ has simple pricing. They're awesome people. It's an incredible product. I know giving full scores to everything seems fishy, but there is nothing better and there is really nothing bad I have to say about it. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Social marketers everywhere need quick insight into performance, especially compared to their industry and competitors. Franchises need to see a ton of social properties at once. Social marketers don't have much time, and manually finding URLs to competitors' social networks is annoying (Rival IQ does it automatically when you type in a competitor's website). Rival IQ solves ALL of these and more. Review collected by and hosted on G2.com.

JB

Jay B.

President, Social Media and Content Marketing Strategist

Marketing and Advertising

Small-Business (50 or fewer emp.)

2/13/2015

Business partner of the seller or seller's competitor, not included in G2 scores.

"The data you need, fast, easy, and affordable"

5/5

What do you like best about Rival IQ?

I love these guys. Excellent social media, SEO, content marketing data (especially competitive data) that is very easy-to-use and affordably priced. Also a very responsive team. Quick to answer questions, explain product updates, etc. It's not as full-featured as some of the other solutions in this space, but the value to price ratio is unbeatable. (disclosure: investor in this company) Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

UX and UI not quite where it needs to be yet. Don't have access yet to the full complement of social channels. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

If you need a massive, enterprise-grade solution, you might look at TrackMaven, SocialBakers, SimplyMeasured. But for mid-market these guys have a great QPR. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Lots of use cases for RivalIQ, but in my company we mostly use it to find best-performing social media content from among a competitive set. Very helpful in tailoring social editorial calendars and content plans. Review collected by and hosted on G2.com.

OA

Olga A.

Director of Social Media

Internet

Mid-Market (51-1000 emp.)

2/4/2015

"Rival IQ is one of the most important tools in my social media toolkit"

5/5

What do you like best about Rival IQ?

Knowing what your competitors are up to is crucial for every marketer. Rival IQ was is an absolute must-have. It allows you to compare your business with your competitors. It also allows you to see the size of their networks, their posting frequency, and their progress compared to yours. This data helps you do better job on your own social media channels and win a larger audience in the future. And it actually tells every social media marketer about their own success and their input. I absolutely love:

1. Growth reports (where you see the changes during the set date range)

2. Email notifications (I don't have time to check Rival IQ daily, yet I get notifications when some post in my landscape performed significantly better than the others. + I see which of my posts were great compared to others) Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Don't have any dislikes about this tool)) there is always a room for improvement and they can add other social networks like Pinterest. Data for a wider date range would be great. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

set up landscapes not only with your direct competitors, but also other landscapes with companies that post similar content that you do, see what works for them.

this tool is not only about direct competition, it's great to track how you grow compared even to some bigger brands. you can be amazed at how well you work and also show those results to your management. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Competitor research is essential for me, I want to know what my competitors are up to, what their audience likes best. I also clearly see how brands position themselves on social media and get notified when they change their description. Knowing how others present themselves it's easier to differentiate and we've eveloped our own voice and strategy also with the help of Rival IQ. Review collected by and hosted on G2.com.

PR

Pauline R.

Managing Director

Marketing and Advertising

Small-Business (50 or fewer emp.)

2/4/2015

"Brilliant product. Brilliant service"

5/5

What do you like best about Rival IQ?

Easy to use but oh, so powerful. Makes sense of all the real world social data and presents it in such a way that we can deliver a great service to OUR customers.

It would be hard to give our clients the service they want without Rival IQ Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

There really isn't anything to dislike - it's a great product with useful new features on a regular basis. Review collected by and hosted on G2.com.

LL

Louisa L.

2014 Fellow

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/4/2015

"Exceptional"

5/5

What do you like best about Rival IQ?

The data provided is both accurate and is presented in a comprehensible and report-ready way. I can hone in on competitor's content as well as my own and compare side-by-side. The team is also incredibly involved. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Unfortunately, they don't take Pinterest into account. Review collected by and hosted on G2.com.

KT

Kelly T.

Small-Business (50 or fewer emp.)

2/5/2015

"RivalIQ has been key to our strategic decision making"

5/5

What do you like best about Rival IQ?

We use RivalIQ to organize and monitor our competitive landscape. For each indirect or direct competitor we know about or discover, they are added into RivalIQ, tagged and then we receive email alerts and can build report based on activity like Twitter engagement. I really like how the analysis is relative to your own company. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Single user app today, needs support for team members. Review collected by and hosted on G2.com.

AR

Verified User in Renewables & Environment

Small-Business (50 or fewer emp.)

3/30/2015

"Free trial + Visual Graph "

4.5/5

What do you like best about Rival IQ?

The visual graph it can generate is really powerful. You can add your competitors to compare the social performance with those of yours.

Free trial can give Rival IQ an opportunity as well as our business one to test Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

The solution part is not as strong as the analysis part. Review collected by and hosted on G2.com.