DL

Doug L.

President

Public Relations and Communications

Small-Business (50 or fewer emp.)

5/5/2016

"Excellent social/digital analytics tool!"

5/5

What do you like best about Rival IQ?

Benchmarking our clients' performance (we are a small digital agency) against their peers, competitors and others in their "landscape" is amazingly useful and easy. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

I wish "self-reporting", meaning reporting on one client for that client, were easier and more comprehensive. You can isolate a client by tagging them (or others) but the whole concept of landscape falls apart in a one company profile. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Great for comparing one organization's digital presence against others. Not so great for one organization tracking its own progress against itself. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

With RivalIQ we can show clients how they "stack up" on social/digital against their peers or competitors. This is certainly an important part of our strategic planning and counsel. Plus we can benchmark progress against our goals for the client. Review collected by and hosted on G2.com.

EG

Ellen G.

Social Media and Community Engagement Lead

Non-Profit Organization Management

Enterprise (> 1000 emp.)

7/5/2016

"The best platform you've never heard of"

5/5

What do you like best about Rival IQ?

RivalIQ gives us the chance to benchmark our social media efforts against our competitors. We're able to see what is working for our peers, who's doing what, and allows us to export our findings in workable form (powerpoint, pdf, etc), Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Not much...I wish it would allow you to benchmark more than just social. Review collected by and hosted on G2.com.

UF

Verified User in Food & Beverages

Small-Business (50 or fewer emp.)

5/19/2016

"RivalIQ makes our data gathering so much easier"

5/5

What do you like best about Rival IQ?

I like that I can easily see spikes in our competitors social networks and make a good guess as to what caused the spike and replicate on our channels. We are able to easily track growth across platforms, assigning value to certain campaigns in an efficient way. Tracking brands that have the same target audience as us allows us to really understand our customer interests outside our product offering. Then we get to promote similar lifestyle experiences and content, knowing that it will be appreciated by our followers. Since using Rival IQ we have grown our total social reach by more then 150%. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

There really isn't anything. The only thing I would want is to integrate a posting feature like Sprout Social so we can switch to using one single platform for posting, tracking, mulitplatform response and analytics. Adding in new platforms in the future will be critical - periscope / snapchat. Review collected by and hosted on G2.com.

PK

Peter K.

Marketing Strategist

Small-Business (50 or fewer emp.)

5/24/2016

"Excellent for Competitor Research and Impressing Clients"

4.5/5

What do you like best about Rival IQ?

Its value comes in its competitor research. You can easily see the campaigns they're running as well as their top posts. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

The price unfortunately, the monthly price is steep for small companies. Also for this price, it feels more like an additional than a stand-alone product. There are some metrics and integrations I would like to see more of to show our clients. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Use it for competitive research as well as hashtag research. Being able to search a custom date range is also helpful on the paid version. This is extremely helpful when pitching clients as well. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Performance of our current campaigns and also viewing what our competitors are doing. Review collected by and hosted on G2.com.

AM

Alan M.

Commercial Director

Food & Beverages

Small-Business (50 or fewer emp.)

5/20/2016

"An excellent product, backed by superb service. Just perfect!"

5/5

What do you like best about Rival IQ?

The product is perfect for my needs, allowing me to measure the performance of my brand against key competitors. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

There is nothing I like dislike. Even the 8 hour time difference is not a real issue. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Talk to them. You'll be impressed.

Get a free trial at a time when you can devote a few hours to understanding what it can do for you. You'll be even more impressed. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Knowing how my brand is performing in social media against key competitors.

Having access to the data has made me up my game, and helped me improve the brand's position substantially. Review collected by and hosted on G2.com.

AH

Ahmed H.

Digital Marketing Manager

Marketing and Advertising

Mid-Market (51-1000 emp.)

5/22/2016

"Must use for smart and busy marketers"

4/5

What do you like best about Rival IQ?

The dashboards are very smart and easy to use

Rate of adding more features

Social Ranking

weekly alerts on landscape performance

They have no limit on adding/removing companies to landscape during the month unlike most of other services. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

High price. Although it's reasonable related to similar services. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

When u have a problem or want a help, always contact their customer support they're very responsive and always seeks happiness of customers. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

With RivalIQ, I'm capable of rapidly listen and monitor competitors activities on social and digital landscape while smartly create cross-channel reports of my clients' activities on digital landscape. Review collected by and hosted on G2.com.

AB

Ashley B.

Marketing Strategist

Marketing and Advertising

Small-Business (50 or fewer emp.)

7/20/2016

"Great tool for competitive analysis"

4.5/5

What do you like best about Rival IQ?

The tool does a great job of visualizing data and comparing brands. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Wish it had more in-depth data on LinkedIn Review collected by and hosted on G2.com.

SC

Steve C.

Co-Founder - VP - Chief Operating Officer

Marketing and Advertising

Small-Business (50 or fewer emp.)

5/4/2016

"Exceptional offering and service"

5/5

What do you like best about Rival IQ?

Ease of use, responsive team and service level, simply to teach to team Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

So far, very little. It's a solid offering at a very reasonable price Review collected by and hosted on G2.com.

SB

Steve B.

Owner

Marketing and Advertising

Small-Business (50 or fewer emp.)

7/6/2016

"Crazy effective."

5/5

What do you like best about Rival IQ?

The ability to benchmark your clients against competitors and know what it takes to consistently be more effective. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

I don't like tomatoes and sweet potatoes. Review collected by and hosted on G2.com.

AF

Amir F.

Founder

Small-Business (50 or fewer emp.)

8/26/2015

"Awsome!"

5/5

What do you like best about Rival IQ?

Rival IQ is a complete service for benchmarking on social media. You get all the info in one place, compare them and all that with an awsome price, it fits in most agencies budget. And what is very cool, you talk directly to the CEO. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

At the moment there is nothing I dislike in the product. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

If you need an easy to use service, to get all your data together (and data form your competitors) and then use them to Social Media Intelligence, I recommend this for you. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

We are using it for benchmarking. It´s very easy to have your own insights with the data so well organized into beautiful dashboards. I really think that this solution is cheaper than it should be (I am serious), I have tested many others more expensive than this and they didnt do what Rival IQ does. Review collected by and hosted on G2.com.