Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/19/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Great Engagement Analytics"

4/5

What do you like best about Rival IQ?

Shows our top posts as well as our competitions. We can see what we're doing that's different vs what they are doing. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Only has engagement analytics and not reach or impressions. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

12/20/2017

"Extremely Valuable Social Tool"

5/5

What do you like best about Rival IQ?

Our team loves the ability to enter competitive handles and track performance across the landscape. The charts available have been very helpful to the clients. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

There really is nothing that I dislike about this tool. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Take a look at the tiered packages they offer when deciding what your client really needs. They offer a monthly fee instead of a full year, so this could be a way to sell it in to clients as a trial if they currently don't use any tools or are hesitant. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

One of the biggest benefits that we have found is the ability of Rival IQ to use machine learning to identify which posts our competitors are likely boosting with paid dollars. This helps us make a case to clients to continue to utilize paid and also helps inform our overall strategy. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

12/12/2017

"Great tool for high level competitor insights in the social space"

4/5

What do you like best about Rival IQ?

I like to be able to easily track my competitors social pages in an easy dashboard and set it up with the information I need. I also like that I can incorporate my FB ads manager into the platform to pull owned ad data in. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

I would love to see more functionality with ads from competitors. I know this is not realistic but it would be nice is FB ever opened that up. Also engagement rates are calculated very different than the actual platforms making it difficult to use. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

If you're looking for any easy way to compare your social platforms against competitors or dig into specific companies for new business it's a great tool. Keep in mind it is only pooling what in on the social page and does not incorporate ad buys from competitors. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Competitive analysis for multiple brands as well as new business pitches. Review collected by and hosted on G2.com.

AL

Aimee L.

Account Executive

Marketing and Advertising

Mid-Market (51-1000 emp.)

8/1/2017

"Good Competitor Reporting"

4.5/5

What do you like best about Rival IQ?

Rival IQ allows you to track your competitors' social media accounts and compare your progress with them. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

I'd like to be able to see the reach data of our company's social media as well as the data that is used to compare to competitors. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

The software is not your typical social media reporting software. It does not have reach data for example, it only has public data so that you can compare to your competitors. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

We are using Rival IQ to track our social media engagement against our competitors. It has helped us create benchmarks for progress based on what our competitors are doing. Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

10/16/2017

"Get Ahead Of Your Competition"

5/5

What do you like best about Rival IQ?

I love being able to see what my competitor's social media campaigns are looking like with a capture in an instant.

New features and the ease of use are huge for me. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

I would like to see improvement on the dashboard. I would also like the chat box removed at the lower corner. It would be nice to have that out of my way of the dashboard. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Definitely give Rival IQ a shot! They are an amazing company with a great product! Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Time. I am saving the most valuable resource I have...time. The benefits I have realized is that it is important to watch your competitors and see what additional value you can give to your clients and prospects which they are either dropping the ball on or have not considered. Review collected by and hosted on G2.com.

DB

Drew B.

CEO

Marketing and Advertising

Small-Business (50 or fewer emp.)

4/3/2017

"Amazing product for aggregated digital and social analytics, monitoring, and reporting."

5/5

What do you like best about Rival IQ?

Product functionality, roadmap, and continual updates to the platform. Their platform is incredibly robust and they are constantly rolling out new features, updates, and advanced reporting and analytics. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Rival IQ has built in some amazing integrations with social platforms. It's been tremendous to compare multiple accounts in aggregate and against competitors. Their original custom reports section was not very robust, but they have made big improvements lately that have made their custom reporting really great. My only feedback would be for continued work on custom reporting and dashboards, which I believe they are still working on. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

We use Rival IQ for competitive tracking and tracking our portfolio companies. Rival IQ made it easy for us to aggregate social and digital monitoring across multiple channels and companies into simple, easy reporting. Rival IQ is also really beneficial in helping us determine what content is working and not working on our social channels and where we can find the most value in our content. Review collected by and hosted on G2.com.

FD

Fernando D.

Digital Account Success - Director

Marketing and Advertising

Small-Business (50 or fewer emp.)

5/31/2017

"Great Service...but way too expensive"

2/5

What do you like best about Rival IQ?

Landscape comparison is the best feature that RivalIQ has, with that you can see at once how your brand is doing in relevant terms against competition Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Rival IQ prices are out of the market, and even worst they do not respect previous agreement with loyal users that have been with them for years. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Look for other options before committing to an annual plan, it is way too expensive compared with other options. Other options may not be as complete as RivalIQ's but the price will be beter Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Mostly customer reports about our performance as an agency Review collected by and hosted on G2.com.

UM

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

10/26/2016

"Great social analytics tool!"

5/5

What do you like best about Rival IQ?

Robust for social analysis (both for your own client/website but for competitors too), but there's some pretty cool stuff in the "web" section. The alerts give you a list of the changes to your property or that your competitors have gone through, including updates to titles/descriptions, social bio updates, breakout social posts (ie highly engaged-with content), and another report even gives you a snapshot every week of a particular website so you can see changes over time. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

The SEO section is pulling in data from the SEMRush and Moz API's and if you already have access to these tools, it's not as helpful. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Rival IQ seems to do everything well, but doesn't specialize in one particular aspect of social media monitoring or anlaytics. If you're looking for a specific use case, you might want to go elsewhere. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

We needed a social analytics and listening tool that integrated insights for clients and their competitors. Rather than pull data from multiple sources, we can just visit the dashboard of Rival IQ. Review collected by and hosted on G2.com.

AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

1/27/2017

"Rival IQ Capabilities"

4.5/5

What do you like best about Rival IQ?

You can see how your social posts compare to your competitors with one click. Their charts and data make for easy viewing and analyzing by you and your client. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

There is a limit on the amount of competitors you can insert at each price point. Review collected by and hosted on G2.com.

BS

Brett S.

Compliance Marketing Specialist

Computer Software

Small-Business (50 or fewer emp.)

10/20/2016

"Would be more helpful with LinkedIn"

3.5/5

What do you like best about Rival IQ?

Easy to read stats. Easy to navigate dashboard. Review collected by and hosted on G2.com.

What do you dislike about Rival IQ?

Does not gather LinkedIn data. Not their fault, but the only platform we care about. Review collected by and hosted on G2.com.

Recommendations to others considering Rival IQ:

Great as long as you don't need LinkedIn data. Review collected by and hosted on G2.com.

What problems is Rival IQ solving and how is that benefiting you?

Most of our customers are on LInkedIn so that is where I am really looking for engagement. What I have found working with RivalIQ is that their product does not meet my needs, through no fault of their own. Review collected by and hosted on G2.com.