PM
Paul M.
Executive Director, Organizational Development and Human Resources
Enterprise (> 1000 emp.)
"Down to earth and caring; doing business a different way"
4.5/5
What do you like best about Rival?

The integration with the models and the ability to adapt as we move forward has been one of the best things. The answer is rarely no, but rather, how can we. There are a few times where good things happen to those who wait, but people know items are being worked on and progress is being made. Review collected by and hosted on G2.com.

What do you dislike about Rival?

I think the programming costs are a bit high at times, especially when it appears to be a minimal change. Not enough flexibility in this area. Also, not enough attention being focused on education as a section of the business. Too much "one size fits all". Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"out of date technology"
2/5
What do you like best about Rival?

It is fairly intuitive to navigate and use as you look around for things. As a new HRMS user I didn't attend training and am able to use reports and look at employee data from searching for it on my own. Review collected by and hosted on G2.com.

What do you dislike about Rival?

The technology is out of date and we haven't seen upgrades for years. When you ask for a service person knowledgeable in HR, they have very few left at the company. It seems they are trying to retire it and it would be nice for them to be clear with customers that is on the way. There are no custom report options available, even if you paid for them through SilkRoad.

Up to date features like Gender X or third gender, and EEO categories are behind the times. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Good system, not as robust as it could be"
3/5
What do you like best about Rival?

I like that it is a fully integrated system, and that they (somewhat) talk to each other Review collected by and hosted on G2.com.

What do you dislike about Rival?

There are challenges with the information flowing through. There are also some limitation to the system - particularly from an analytics perspective - that could be improved. Review collected by and hosted on G2.com.

Marisa H.
MH
Marisa H.
HR Representative - Systems and Reporting
Mid-Market (51-1000 emp.)
"Improves tracking tasks, difficult to configure"
3/5
What do you like best about Rival?

Being able to track tasks and hold employees accountable for completing their portions of onboarding. Allows you to complete administrative paperwork quickly. Review collected by and hosted on G2.com.

What do you dislike about Rival?

Creating eforms is not very user friendly. I've had issues with the lifesuite onboarding form linking the HR Coordinator to the HR Representative role in WingSpan. Sometimes the system does thing that we didn't know it would do and don't have the ability to turn off. It can be difficult to assign tasks to team and have them claim their tasks (safety committee). Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Verified User in Machinery
Enterprise (> 1000 emp.)
"Learning Review"
3/5
What do you like best about Rival?

We like that we are able to track training completions and compliance for our company as well as create events and schedule them. We also use training records from LMS for audits. Review collected by and hosted on G2.com.

What do you dislike about Rival?

Some of the reporting presets are limiting. For example, not being able to pull a report for elective courses. Also, manually assessing training completions for instructor led courses can be somewhat of a chore. Review collected by and hosted on G2.com.

Tameka R.
TR
Tameka R.
HR Recruiter
Enterprise (> 1000 emp.)
"SilkRoad RedCarpet-Great Product"
4/5
What do you like best about Rival?

This product is wonderful! Electronic onboarding is very convenient and customizable. You can create your own E-forms. Review collected by and hosted on G2.com.

What do you dislike about Rival?

If you have a task dependent upon another, you are not allowed to remove the task without having to remove all of the others. The new tax forms that come out, takes time to upload once you click on "get latest." Review collected by and hosted on G2.com.

Anijke S.
AS
Anijke S.
Recruiting Administrative Coordinator
Enterprise (> 1000 emp.)
"SilkRoad Onboarding"
4/5
What do you like best about Rival?

SilkRoad is easy to navigate and efficient to use for updating statuses of potential candidates and Rolling out the Red Carpet for recent hires. Review collected by and hosted on G2.com.

What do you dislike about Rival?

The major issue with SilkRoad is running specific reports. It would be great if there was an easier way to run reports for specific types of candidates or particular characteristics/traits of candidates for metrics review. Review collected by and hosted on G2.com.

AR
Andrew R.
Chief People and Technology Officer
Mid-Market (51-1000 emp.)
"SilkRoad LMS - Why you should consider this great resource"
3.5/5
What do you like best about Rival?

SilkRoad has provided our organization a cost effective resource for administering our organization's learning opportunities. I have work with many best of breed LMS platforms and SilkRoad provides great value. Review collected by and hosted on G2.com.

What do you dislike about Rival?

Other HRIS platforms provide more consistent and regular R&D upgrades. I think this in an area where SilkRoad could devote more resources toward. Review collected by and hosted on G2.com.

Heather L.
HL
Heather L.
Sr. Recruiter
Mid-Market (51-1000 emp.)
"Great product for engaging new hires and connecting them to company values!"
4/5
What do you like best about Rival?

The SilkRoad product has given our recruiting team a means to not only engage new hires in the pre-boarding process through the interactive portal, but has also given the recruiting team a way to streamline tasks between management, the recruitment team, auditing, and the new hire. Review collected by and hosted on G2.com.

What do you dislike about Rival?

The admin side is not user friendly within the portal and it is difficult to customize and brand without in depth training. I also wish there was a "take a tour" feature that calls out important parts of the new hire portal. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
AA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"SDCRAA Silkroad Review"
2/5
What do you like best about Rival?

1. Ease of creating tasks in Onboarding

2. Easy end user experience to post jobs

3. Automated email notifications and reminders in Onboarding Review collected by and hosted on G2.com.

What do you dislike about Rival?

1. Lack of customization (ability to self edit most fields/dropdown lists in Recruiting and Onboarding)

2. Reporting in onboarding and recruiting is way too basic

3. Unable to further customize integration between onboarding and recruiting (adding more fields to feed over that are critical to the business)

4. Role options in recruiting are very limited. Admin has less access than recruiting manager which doesn't make sense.

5. Lacking dashboarding capabilities

6. Unable to create more complex custom forms in Onboarding

7. Unable to easily toggle back between candidate stages in Recruiting if someone is moved by accident

8. Don't like that all candidates disappear when a job is closed and don't come back if reopened (what happens if a job is accidentally closed?) Review collected by and hosted on G2.com.