--- title: Rival Reviews meta\_title: 'Rival Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 202 reviews by the users' company size, role or industry to find out how Rival works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 202 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # Rival Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Rival but has limited features. Are you part of the Rival team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Rival, formerly SilkRoad Technology, transforms HR processes with AI-powered solutions that simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity, all in one box. Rival Recruit: Rival Recruit is an all-in-one platform that helps empowers organizations to analyze, source, recruit and hire the best talent to their organization. With rich embedded analytics, over 700M passive candidate profiles, deep AI-powered functionality across every step of candidate management and hiring, Rival Recruit is your go to partner across the entire talent acquisition lifecycle. Rival Engage Rival Engage allows you to retain your current ATS experience while leveraging state of the art AI-powered sourcing and recruitment marketing capabilities to add precision to your strategy and hire the best talent. Rival Onboard: Rival Onboard is the engine powering tailored experiences from source to hire to retire with agility and scale. Onboard streamlines and integrates data, workflows and systems into a unified experience to empower people to work better. It includes journeys, engagement, integrations and compliance for the key elements of the employee lifecycle, including new hire onboarding, crossboarding and offboarding Rival Learn: Transform the employee experience by aligning learning to organizational strategy and individual development needs. The solution provides flexibility to enable you to deliver personalized curriculum on any device to drive engagement and retention. Rival Learn is a robust solution that drives compliance across your workforce at scale. Rival Perform: Rival Perform accommodates multiple strategies across the performance management spectrum. Go beyond traditional approaches to employee performance management with a more agile, flexible solution. Deliver real-time, actionable feedback that employees crave. Empower your managers, identify and prepare talent for their next role and deliver a more engaging, continuous performance experience across the employee lifecycle. * * * Seller [Rival](https://www.g2.com/sellers/rival-10fd4a64-e0e3-4275-9c1e-896fc757f85d) Discussions [Rival Community](https://www.g2.com/products/rival-2024-08-20/discuss) Languages Supported Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Jason Pytlik Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 22 months [ View More Pricing Information ](https://www.g2.com/products/rival-2024-08-20/pricing) ## Top-Rated Alternatives [ ![SAP SuccessFactors HCM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP SuccessFactors HCM") SAP SuccessFactors HCM 4.1/5(1,657) ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) [ ![Workday HCM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Workday HCM") Workday HCM 4.1/5(1,698) ](https://www.g2.com/products/workday-hcm/reviews) [ ![UKG Pro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UKG Pro") UKG Pro 4.3/5(2,251) ](https://www.g2.com/products/ukg-pro/reviews) [ View All Alternatives ](https://www.g2.com/products/rival-2024-08-20/competitors/alternatives) ## User Insights Average based on 202 real user reviews. Implementation Time 5 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) PM Paul M. Executive Director, Organizational Development and Human Resources Enterprise (\> 1000 emp.) 5/23/2019 "Down to earth and caring; doing business a different way" 4.5/5 What do you like best about Rival? The integration with the models and the ability to adapt as we move forward has been one of the best things. The answer is rarely no, but rather, how can we. There are a few times where good things happen to those who wait, but people know items are being worked on and progress is being made. Review collected by and hosted on G2.com. What do you dislike about Rival? I think the programming costs are a bit high at times, especially when it appears to be a minimal change. Not enough flexibility in this area. Also, not enough attention being focused on education as a section of the business. Too much "one size fits all". Review collected by and hosted on G2.com. Recommendations to others considering Rival: You need to have programmers and a sales team dedicated to Education. It has unique challenges compared to other industries and SilkRoad continues to fail to recognize that. Changes seem to be a one off every time instead of allowing Education as a whole to share best practices. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? The off-boarding is the latest challenge. That and shortening the application. Both will make it for a more positive end user experience, which is what we want. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 5/22/2019 "out of date technology" 2/5 What do you like best about Rival? It is fairly intuitive to navigate and use as you look around for things. As a new HRMS user I didn't attend training and am able to use reports and look at employee data from searching for it on my own. Review collected by and hosted on G2.com. What do you dislike about Rival? The technology is out of date and we haven't seen upgrades for years. When you ask for a service person knowledgeable in HR, they have very few left at the company. It seems they are trying to retire it and it would be nice for them to be clear with customers that is on the way. There are no custom report options available, even if you paid for them through SilkRoad. Up to date features like Gender X or third gender, and EEO categories are behind the times. Review collected by and hosted on G2.com. Recommendations to others considering Rival: Look elsewhere. It seems likely that they will decommission the software soon. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We are doing benefits open enrolllment through the system (not self-service though) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 11/21/2019 "Good system, not as robust as it could be" 3/5 What do you like best about Rival? I like that it is a fully integrated system, and that they (somewhat) talk to each other Review collected by and hosted on G2.com. What do you dislike about Rival? There are challenges with the information flowing through. There are also some limitation to the system - particularly from an analytics perspective - that could be improved. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? It's definitely streamlined processes (onboarding, mandatory training) and I like that there is self-service functionality Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Marisa H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marisa H.") MH Marisa H. HR Representative - Systems and Reporting Mid-Market (51-1000 emp.) 5/7/2019 "Improves tracking tasks, difficult to configure" 3/5 What do you like best about Rival? Being able to track tasks and hold employees accountable for completing their portions of onboarding. Allows you to complete administrative paperwork quickly. Review collected by and hosted on G2.com. What do you dislike about Rival? Creating eforms is not very user friendly. I've had issues with the lifesuite onboarding form linking the HR Coordinator to the HR Representative role in WingSpan. Sometimes the system does thing that we didn't know it would do and don't have the ability to turn off. It can be difficult to assign tasks to team and have them claim their tasks (safety committee). Review collected by and hosted on G2.com. Recommendations to others considering Rival: Plan out your onboarding tasks before hand, do a mock run before setting up all of the tasks in the system. You may find tasks to be repetitive or that some items should be self completing tasks (emails notifying the employee to complete something). The goal is to reduce administrative work, adding too many tasks can be counter intuitive. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We're able to have an employee complete forms online and have the system automatically send those completed forms to other departments. It's reduced the administrative workload that we have. All online forms are in one area and can be easily printed out once completed. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Machinery](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Machinery") AM Verified User in Machinery Enterprise (\> 1000 emp.) 5/7/2019 "Learning Review" 3/5 What do you like best about Rival? We like that we are able to track training completions and compliance for our company as well as create events and schedule them. We also use training records from LMS for audits. Review collected by and hosted on G2.com. What do you dislike about Rival? Some of the reporting presets are limiting. For example, not being able to pull a report for elective courses. Also, manually assessing training completions for instructor led courses can be somewhat of a chore. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We are using LMS to track compliance as our company wants at least 90% of assigned training to be completed. Review collected by and hosted on G2.com. Show More 11/19/2019 Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Tameka R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tameka R.") TR Tameka R. HR Recruiter Enterprise (\> 1000 emp.) 4/23/2019 "SilkRoad RedCarpet-Great Product" 4/5 What do you like best about Rival? This product is wonderful! Electronic onboarding is very convenient and customizable. You can create your own E-forms. Review collected by and hosted on G2.com. What do you dislike about Rival? If you have a task dependent upon another, you are not allowed to remove the task without having to remove all of the others. The new tax forms that come out, takes time to upload once you click on "get latest." Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? It has simplified the process for us. The notifications are wonderful when the employees have not completed the tasks based on the due dates. Allows you to assign tasks to other team members for their tasks to be completed. The system it self is just a great system to have. Review collected by and hosted on G2.com. Show More 4/30/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Anijke S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anijke S.") AS Anijke S. Recruiting Administrative Coordinator Enterprise (\> 1000 emp.) 4/25/2019 "SilkRoad Onboarding" 4/5 What do you like best about Rival? SilkRoad is easy to navigate and efficient to use for updating statuses of potential candidates and Rolling out the Red Carpet for recent hires. Review collected by and hosted on G2.com. What do you dislike about Rival? The major issue with SilkRoad is running specific reports. It would be great if there was an easier way to run reports for specific types of candidates or particular characteristics/traits of candidates for metrics review. Review collected by and hosted on G2.com. Recommendations to others considering Rival: Utilize the reports and the metrics usage available. Great resource for understanding the candidate pool. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We utilize SilkRoad for all applications and for onboarding. It is efficient and allows for a smooth transition into the Onboarding stage for both candidates and hiring managers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller AR Andrew R. Chief People and Technology Officer Mid-Market (51-1000 emp.) 5/7/2019 "SilkRoad LMS - Why you should consider this great resource" 3.5/5 What do you like best about Rival? SilkRoad has provided our organization a cost effective resource for administering our organization's learning opportunities. I have work with many best of breed LMS platforms and SilkRoad provides great value. Review collected by and hosted on G2.com. What do you dislike about Rival? Other HRIS platforms provide more consistent and regular R&D upgrades. I think this in an area where SilkRoad could devote more resources toward. Review collected by and hosted on G2.com. Recommendations to others considering Rival: Please make sure you speak to their knowledgeable product implementation and support staff on how their clients have used the software. In relation to other LMS platforms, SilkRoad can do just about everything most organizations will need to provide a great learning administration resource. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We use the LMS to help plan, initiate, monitor and track our New Employee Orientation. The checklist and scheduling features provide great communication and accountability resources for our staff/leaders. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Heather L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather L.") HL Heather L. Sr. Recruiter Mid-Market (51-1000 emp.) 5/6/2019 "Great product for engaging new hires and connecting them to company values!" 4/5 What do you like best about Rival? The SilkRoad product has given our recruiting team a means to not only engage new hires in the pre-boarding process through the interactive portal, but has also given the recruiting team a way to streamline tasks between management, the recruitment team, auditing, and the new hire. Review collected by and hosted on G2.com. What do you dislike about Rival? The admin side is not user friendly within the portal and it is difficult to customize and brand without in depth training. I also wish there was a "take a tour" feature that calls out important parts of the new hire portal. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We have increased organization with policy confirmation and tracking, provided a means for auditing to access confirmed tasks, and has helped recruiting eliminate unnecessary paper processes to automate the on-boarding paperwork and tasks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Airlines/Aviation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Airlines/Aviation") AA Verified User in Airlines/Aviation Mid-Market (51-1000 emp.) 5/7/2019 "SDCRAA Silkroad Review" 2/5 What do you like best about Rival? 1. Ease of creating tasks in Onboarding 2. Easy end user experience to post jobs 3. Automated email notifications and reminders in Onboarding Review collected by and hosted on G2.com. What do you dislike about Rival? 1. Lack of customization (ability to self edit most fields/dropdown lists in Recruiting and Onboarding) 2. Reporting in onboarding and recruiting is way too basic 3. Unable to further customize integration between onboarding and recruiting (adding more fields to feed over that are critical to the business) 4. Role options in recruiting are very limited. Admin has less access than recruiting manager which doesn't make sense. 5. Lacking dashboarding capabilities 6. Unable to create more complex custom forms in Onboarding 7. Unable to easily toggle back between candidate stages in Recruiting if someone is moved by accident 8. Don't like that all candidates disappear when a job is closed and don't come back if reopened (what happens if a job is accidentally closed?) Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? Onboarding has helped us streamline our lengthy onboarding process by creating online forms and automated notifications. There is much less back and forth and chasing down new hires to get their forms complete. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ## Questions about Rival? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Rival ](https://www.g2.com/products/rival-2024-08-20/discussions/new) GU Guest User What is SilkRoad Technology used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-silkroad-technology-used-for) [ View all Discussions ](https://www.g2.com/products/rival-2024-08-20/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 22 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/rival-2024-08-20/pricing) Rival Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c8f31855e95d2083a592e9e7a6d5acd6/enboarder.gif "Product Avatar Image") Enboarder 4.8/5(62) [ Compare Now ](https://www.g2.com/compare/enboarder-vs-rival-2024-08-20) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f66c8017520b5b045a45f334e06f187a/sap-sap-successfactors-hcm.jpg "Product Avatar Image") SAP SuccessFactors HCM 4.1/5(1,657) [ Compare Now ](https://www.g2.com/compare/rival-2024-08-20-vs-sap-sap-successfactors-hcm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8395387ee44810a236a1b25a8f94b413/workday-hcm.png "Product Avatar Image") Workday HCM 4.1/5(1,698) [ Compare Now ](https://www.g2.com/compare/rival-2024-08-20-vs-workday-hcm) ##### ##### Rival Features Platform Customization Integration APIs Internationalization Platform Content Forms Library E-Forms E-Signature Platform Additional Functionality Self-Service Portal Automated Onboarding Workflows Onboarding Notifications Platform Data Time-to-Productivity Reporting Onboarding Process Reporting [ View More Features ](https://www.g2.com/products/rival-2024-08-20/features) ##### Categories on G2 [Performance Management](https://www.g2.com/categories/performance-management)[Onboarding](https://www.g2.com/categories/onboarding-software)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) [Performance Management](https://www.g2.com/categories/performance-management)[Onboarding](https://www.g2.com/categories/onboarding-software)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)[Recruitment Marketing](https://www.g2.com/categories/recruitment-marketing)[Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms)[Succession Planning](https://www.g2.com/categories/succession-planning)[Healthcare Learning Management Systems (LMS)](https://www.g2.com/categories/healthcare-learning-management-systems-lms)[Offboarding](https://www.g2.com/categories/offboarding) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which NLP platforms stay reliable under high demand so developers can build production applications without worrying about downtime or degraded performance at scale?](https://www.g2.com/discussions/which-nlp-platforms-stay-reliable-under-high-demand-so-developers-can-build-production-applications-without-worrying-about-downtime-or-degraded-performance-at-scale)[What programmatic job advertising platforms automate posting distribution and bid optimization so a recruiting team stops manually managing job boards one by one?](https://www.g2.com/discussions/what-programmatic-job-advertising-platforms-automate-posting-distribution-and-bid-optimization-so-a-recruiting-team-stops-manually-managing-job-boards-one-by-one)[What is the best website builder for e-commerce stores?](https://www.g2.com/discussions/what-is-the-best-website-builder-for-e-commerce-stores) [What platform provides the best automation for routine legal tasks?](https://www.g2.com/discussions/what-platform-provides-the-best-automation-for-routine-legal-tasks)[What civil engineering design platforms give project engineers the best mobile access for reviewing drawings and markups on site without carrying a laptop to the field?](https://www.g2.com/discussions/what-civil-engineering-design-platforms-give-project-engineers-the-best-mobile-access-for-reviewing-drawings-and-markups-on-site-without-carrying-a-laptop-to-the-field)[Pros and Cons Details](https://www.g2.com/products/rival-2024-08-20/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)