--- title: Rival Reviews meta\_title: 'Rival Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 202 reviews by the users' company size, role or industry to find out how Rival works for a business like yours. aggregate\_rating: rating\_value: 3.8 review\_count: 202 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Talent Acquisition Suites url: https://www.g2.com/categories/talent-acquisition-suites --- # Rival Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Rival but has limited features. Are you part of the Rival team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Rival, formerly SilkRoad Technology, transforms HR processes with AI-powered solutions that simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity, all in one box. Rival Recruit: Rival Recruit is an all-in-one platform that helps empowers organizations to analyze, source, recruit and hire the best talent to their organization. With rich embedded analytics, over 700M passive candidate profiles, deep AI-powered functionality across every step of candidate management and hiring, Rival Recruit is your go to partner across the entire talent acquisition lifecycle. Rival Engage Rival Engage allows you to retain your current ATS experience while leveraging state of the art AI-powered sourcing and recruitment marketing capabilities to add precision to your strategy and hire the best talent. Rival Onboard: Rival Onboard is the engine powering tailored experiences from source to hire to retire with agility and scale. Onboard streamlines and integrates data, workflows and systems into a unified experience to empower people to work better. It includes journeys, engagement, integrations and compliance for the key elements of the employee lifecycle, including new hire onboarding, crossboarding and offboarding Rival Learn: Transform the employee experience by aligning learning to organizational strategy and individual development needs. The solution provides flexibility to enable you to deliver personalized curriculum on any device to drive engagement and retention. Rival Learn is a robust solution that drives compliance across your workforce at scale. Rival Perform: Rival Perform accommodates multiple strategies across the performance management spectrum. Go beyond traditional approaches to employee performance management with a more agile, flexible solution. Deliver real-time, actionable feedback that employees crave. Empower your managers, identify and prepare talent for their next role and deliver a more engaging, continuous performance experience across the employee lifecycle. * * * Seller [Rival](https://www.g2.com/sellers/rival-10fd4a64-e0e3-4275-9c1e-896fc757f85d) Discussions [Rival Community](https://www.g2.com/products/rival-2024-08-20/discuss) Languages Supported Bulgarian, Czech, Danish, German, Greek, English, Estonian, Finnish, French, Croatian, Hungarian, Indonesian, Italian, Japanese, Macedonian, Dutch, Norwegian, Polish, Portuguese, Romanian, Russian, Slovak, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified) Solution Type All-in-One Overview by Jason Pytlik Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 22 months [ View More Pricing Information ](https://www.g2.com/products/rival-2024-08-20/pricing) ## Top-Rated Alternatives [ ![SAP SuccessFactors HCM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SAP SuccessFactors HCM") SAP SuccessFactors HCM 4.1/5(1,657) ](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) [ ![Workday HCM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Workday HCM") Workday HCM 4.1/5(1,698) ](https://www.g2.com/products/workday-hcm/reviews) [ ![UKG Pro](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "UKG Pro") UKG Pro 4.3/5(2,251) ](https://www.g2.com/products/ukg-pro/reviews) [ View All Alternatives ](https://www.g2.com/products/rival-2024-08-20/competitors/alternatives) ## User Insights Average based on 202 real user reviews. Implementation Time 5 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 3/10/2020 "Used Silkroad for 11 years" 3.5/5 What do you like best about Rival? Ability to run reports and update user access within the system versus needing to go through HRIS/BI Analyst to build a report. Review collected by and hosted on G2.com. What do you dislike about Rival? Was not fully integrated with our HRIS/Payroll system and we were required as a result to move to one all inclusive platfrom. Review collected by and hosted on G2.com. Recommendations to others considering Rival: Silkroad as an ATS and Onboarding system is good and very easy to use as an administrator. They provide periodic webinars for updates to their clients and I had no problem contacting support for assistance. We did end up switching to another vendor who was able to meet our complex Payroll software needs as well. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? Used it exclusively for the Applicant Tracking System Review collected by and hosted on G2.com. Show More 4/18/2020 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Aviation & Aerospace](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Aviation & Aerospace") AA Verified User in Aviation & Aerospace Mid-Market (51-1000 emp.) 11/21/2019 "Average at best - buyer beware" 1/5 What do you like best about Rival? The OH portion of SR is a reliable repository for applicants. It shows well outwardly to our applicants who don't often indicate issues applying. Review collected by and hosted on G2.com. What do you dislike about Rival? The customer service is horrible and the system upgrades inconsistent. Once they have you as a customer - there is no touchy feely maintenance. They just want their renewals. The system runs slow often making it frustrating for our team and reporting features - which are very important - are weak and difficult to use. Making modifications to your system once it is designed takes an act of congress along with a freaking bank loan. They have failed to instill any sense of appreciation for our continued business and we have been customer for years even staying with them after they no longer supported functionality that we purchased. We purchased the full suite and within a year or two they stopped supporting one of the full-life cycle modules -- so now we are part life cycle? Who needs two systems? We kept it only because of the applicant history. We have reached out for support and our requests have allegedly escalated to the CFO and we are still waiting on contact regarding a request for supplemental tech support. They absolutely don't care about their customers or they are just ignoring needs until they merge or decide that they don't want to upgrades systems any longer and they stop supporting another module. We went two years without contact from an account manager. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We have a searchable repository of information and candidate history. That is our greatest benefit. We do pull the occasional report but not many as we were told early on in the process by a trainer that they were not user friendly or that helpful so we don't waste much time generating them. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JS Jenna S. Coordinator, HRIS Enterprise (\> 1000 emp.) 8/27/2019 "SilkRoad is on the right track" 3/5 What do you like best about Rival? I like the Candidate Experience and all the customization that goes with it. I know there is even more coming down the line with Candidate Experience that will allow for even more customization. Additionally, their customer service reps are amazing! I have never had a negative experience when I call in. If don't have the answer, they go find it and call me back. Review collected by and hosted on G2.com. What do you dislike about Rival? For starters, the LMS needs to be configured so it pulls info from the Onboarding system, like the agile performance system does. That would cut down on the manual labor for us Admins. The Performance system could use some work as well. It's very linear and the standard review process doesn't allow for multiple managers (engage doesn't work for our needs). Nor is there an option for the Key Reviewers to see the employee's goals or self-review - which for us is critical with secondary managers that don't manage on a project basis, but are always managing in addition to the primary manager. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We have greatly reduced paper in our Onboarding process. We can also get targeted information to different employee types so they have all the information they need to complete Onboarding. Review collected by and hosted on G2.com. Show More 10/24/2019 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Packaging and Containers](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Packaging and Containers") AP Verified User in Packaging and Containers Enterprise (\> 1000 emp.) 11/26/2019 "solid platform, not great at resolving issues" 2.5/5 What do you like best about Rival? the platforms are very user friendly, and our employees find great value from the system. Review collected by and hosted on G2.com. What do you dislike about Rival? we were going through an integration, and the team supporting us was awful to put it nicely. it took a year and a half, and still does not work how it should. our company spent hours of manpower to try and get the integration where it should be, and frankly, the opportunity cost was incredibly high. Review collected by and hosted on G2.com. Recommendations to others considering Rival: ask a ton of questions before implementing. we felt a bit mislead from the onset, and this resulted in way more work than any of us anticipated. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? their technology team is very stretched, and doesn't deliver what they set out to in a timely manner. our employees find benefits from the onboarding and agile platforms. they enhance the EE experience Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Mechanical or Industrial Engineering](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Mechanical or Industrial Engineering") AM Verified User in Mechanical or Industrial Engineering Mid-Market (51-1000 emp.) 5/22/2019 "SilkRoad is all inclusive" 4.5/5 What do you like best about Rival? The SilkRoad staff are always available to help you. From implementation to training to support. They are always reachable and quick to respond. Review collected by and hosted on G2.com. What do you dislike about Rival? Some of the platforms have limited functionality. For example, Agile Performance isn't able to to do as much as we would like. The system is not as robust as the others making it overly simplistic in its capabilities. Review collected by and hosted on G2.com. Recommendations to others considering Rival: Have a very clear idea of what you are wanting out of the systems before implementation to have the systems setup up exactly how you want them from the start. Ask as many questions as possible during implementation. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? SilkRoad Technology has significantly benefited our learning and development. We use SilkRoad Learning for all of our safety and development trainings as well as our promotion system. Review collected by and hosted on G2.com. Show More 10/29/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in International Trade and Development](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in International Trade and Development") AI Verified User in International Trade and Development Mid-Market (51-1000 emp.) 8/30/2019 "Functional but simple" 3.5/5 What do you like best about Rival? Silkroad has many different platforms that can be used across HR, including applicant tracking, onboarding and performance reviews. It has a lot of functionality but it is not the most intuitive or elaborate system out there. Review collected by and hosted on G2.com. What do you dislike about Rival? It could use some new features, especially to the applicant tracking system. It serves it purpose but does not have some of the extras that other systems have. Review collected by and hosted on G2.com. Recommendations to others considering Rival: Silkroad has a good suite of products to consider. It is an affordable option but will not have all of the bells & whistles that some other (more expensive) suites will have. It is very functional and they do make fairly regular updates to the systems. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We are using it for applicant tracking, onboarding and performance reviews, which helps keep all of those processes automated. The systems are fairly easy and make tracking much easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller DM David M. Agency Administration Information Systems Manager Government Administration Mid-Market (51-1000 emp.) 4/23/2019 "SilkRoad Onboarding Experience" 3.5/5 What do you like best about Rival? The product is pretty straight forward in basic setup and configuration. The user interface is aesthetically pleasing and easy for first time users to quickly adopt. Single Sign on availability makes using all SilkRoad products much easier as members need to remember only one password. Updates made are generally easy to implement. Also find the integration with our ERP System seamless. Setup is straight forward and can run on a job scheduler. Review collected by and hosted on G2.com. What do you dislike about Rival? After implementation, it becomes more challenging to make updates and modifications. Customization isn't as easy to implement as expected. Modification of custom forms can take time and resources not every organization may have available. Customization can cost additional dollars if not setup initially. Test over and over until you have reached 100% user adoption rate. Review collected by and hosted on G2.com. Recommendations to others considering Rival: Look at multiple products and compare features. Make sure whichever product selected meets the needs of the business. Ask to demonstrate the product with the implementation team and power users rather than sales. In my experience, talking to the power-users will give you much more insight of limitations you may be faced with once deployed. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? Automated workflow and paperless processing of new employees and performance reviews for existing. Integration with our ERP system is seamless and data entry is pretty much something of the past. All data is stored off site in the cloud and little concern about disaster recovery, missing files or records in the event of an emergency. Review collected by and hosted on G2.com. Show More 5/23/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller VY Valerie Y. Managing Director, HR Mid-Market (51-1000 emp.) 5/1/2019 "Managing Director, HR" 3.5/5 What do you like best about Rival? Everything is electronic, no need to send out forms; tasks are automatically tracked - very easy onboarding process for applicants Review collected by and hosted on G2.com. What do you dislike about Rival? Integration with ADP is not seamless, setting up tasks not very user friendly - annual form acknowledgements are very difficult to set-up Adding tasks also difficult, I feel like I have to be a programmer to understand how it works. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? Saving time to process onboarding and load files, I-9 process efficiency Review collected by and hosted on G2.com. Show More 8/27/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kelly W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelly W.") KW Kelly W. VP Human Resources Mid-Market (51-1000 emp.) 4/25/2019 "Onboarding Tools" 2.5/5 What do you like best about Rival? Onboarding is the best of all the products that Silkroad has to offer. The workflow within it is easy to use, easy to follow IF you have your tasks set up correctly. Review collected by and hosted on G2.com. What do you dislike about Rival? What I like least about Onboarding is that it doesn't connect to Learning to auto complete tasks. Example, if the task says to complete an eCourse, you have to log into Learning - to watch, then log back into Onboarding to save and complete the task. Review collected by and hosted on G2.com. Recommendations to others considering Rival: do your homework and make sure all the products connect Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? We needed an alternative to paper files, this system allowed us to move to electronic employee files which is a million times better and more efficient than the paper files. Review collected by and hosted on G2.com. Show More 5/23/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Capital Markets](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Capital Markets") AC Verified User in Capital Markets Mid-Market (51-1000 emp.) 9/20/2019 "Silkroad - Great Recruitment Software " 5/5 What do you like best about Rival? I like the candidate portal. It seperstes candiddates into the different recruitment stages and keeps candidates organized. It helps us to keep candidates moving and to see where our bottlenecks are. Review collected by and hosted on G2.com. What do you dislike about Rival? Sometimes the system doesn't recognize when a candidate is a duplicate. Additionally, it sometimes considers two candidates with the same name as duplicate which can make it confusing. Review collected by and hosted on G2.com. Recommendations to others considering Rival: I would consider the amount of candidates you are processing. If there is a large amount, I would highly recommend. Review collected by and hosted on G2.com. What problems is Rival solving and how is that benefiting you? Silkroads supports our recruitment process by tracking our candidtaes and open job titles Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Rival? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Rival ](https://www.g2.com/products/rival-2024-08-20/discussions/new) GU Guest User What is SilkRoad Technology used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-silkroad-technology-used-for) [ View all Discussions ](https://www.g2.com/products/rival-2024-08-20/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 5 months ### Return on Investment 22 months ### Average Discount 12% [ View More Pricing Information ](https://www.g2.com/products/rival-2024-08-20/pricing) Rival Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c8f31855e95d2083a592e9e7a6d5acd6/enboarder.gif "Product Avatar Image") Enboarder 4.8/5(62) [ Compare Now ](https://www.g2.com/compare/enboarder-vs-rival-2024-08-20) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f66c8017520b5b045a45f334e06f187a/sap-sap-successfactors-hcm.jpg "Product Avatar Image") SAP SuccessFactors HCM 4.1/5(1,657) [ Compare Now ](https://www.g2.com/compare/rival-2024-08-20-vs-sap-sap-successfactors-hcm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_8395387ee44810a236a1b25a8f94b413/workday-hcm.png "Product Avatar Image") Workday HCM 4.1/5(1,698) [ Compare Now ](https://www.g2.com/compare/rival-2024-08-20-vs-workday-hcm) ##### ##### Rival Features Platform Customization Integration APIs Internationalization Platform Content Forms Library E-Forms E-Signature Platform Additional Functionality Self-Service Portal Automated Onboarding Workflows Onboarding Notifications Platform Data Time-to-Productivity Reporting Onboarding Process Reporting [ View More Features ](https://www.g2.com/products/rival-2024-08-20/features) ##### Categories on G2 [Performance Management](https://www.g2.com/categories/performance-management)[Onboarding](https://www.g2.com/categories/onboarding-software)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) [Performance Management](https://www.g2.com/categories/performance-management)[Onboarding](https://www.g2.com/categories/onboarding-software)[Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats)[Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)[Recruitment Marketing](https://www.g2.com/categories/recruitment-marketing)[Recruitment Platforms](https://www.g2.com/categories/recruitment-platforms)[Succession Planning](https://www.g2.com/categories/succession-planning)[Healthcare Learning Management Systems (LMS)](https://www.g2.com/categories/healthcare-learning-management-systems-lms)[Offboarding](https://www.g2.com/categories/offboarding) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which NLP platforms stay reliable under high demand so developers can build production applications without worrying about downtime or degraded performance at scale?](https://www.g2.com/discussions/which-nlp-platforms-stay-reliable-under-high-demand-so-developers-can-build-production-applications-without-worrying-about-downtime-or-degraded-performance-at-scale)[What programmatic job advertising platforms automate posting distribution and bid optimization so a recruiting team stops manually managing job boards one by one?](https://www.g2.com/discussions/what-programmatic-job-advertising-platforms-automate-posting-distribution-and-bid-optimization-so-a-recruiting-team-stops-manually-managing-job-boards-one-by-one)[What is the best website builder for e-commerce stores?](https://www.g2.com/discussions/what-is-the-best-website-builder-for-e-commerce-stores) [What platform provides the best automation for routine legal tasks?](https://www.g2.com/discussions/what-platform-provides-the-best-automation-for-routine-legal-tasks)[What civil engineering design platforms give project engineers the best mobile access for reviewing drawings and markups on site without carrying a laptop to the field?](https://www.g2.com/discussions/what-civil-engineering-design-platforms-give-project-engineers-the-best-mobile-access-for-reviewing-drawings-and-markups-on-site-without-carrying-a-laptop-to-the-field)[Pros and Cons Details](https://www.g2.com/products/rival-2024-08-20/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)