---
title: Rival Reviews
meta_title: 'Rival Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 202 reviews by the users' company size, role or industry
  to find out how Rival works for a business like yours.
aggregate_rating:
  rating_value: 3.8
  review_count: 202
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Talent Acquisition Suites
  url: https://www.g2.com/categories/talent-acquisition-suites
---


# Rival Reviews
**Vendor:** Rival  
**Category:** [Onboarding Software](https://www.g2.com/categories/onboarding-software)  
**Average Rating:** 3.8/5.0  
**Total Reviews:** 202
## About Rival
Rival, formerly SilkRoad Technology, transforms HR processes with AI-powered solutions that simplify talent acquisition, modernize HR workflows, and accelerate workforce productivity, all in one box. Rival Recruit: Rival Recruit is an all-in-one platform that helps empowers organizations to analyze, source, recruit and hire the best talent to their organization. With rich embedded analytics, over 700M passive candidate profiles, deep AI-powered functionality across every step of candidate management and hiring, Rival Recruit is your go to partner across the entire talent acquisition lifecycle. Rival Engage Rival Engage allows you to retain your current ATS experience while leveraging state of the art AI-powered sourcing and recruitment marketing capabilities to add precision to your strategy and hire the best talent. Rival Onboard: Rival Onboard is the engine powering tailored experiences from source to hire to retire with agility and scale. Onboard streamlines and integrates data, workflows and systems into a unified experience to empower people to work better. It includes journeys, engagement, integrations and compliance for the key elements of the employee lifecycle, including new hire onboarding, crossboarding and offboarding Rival Learn: Transform the employee experience by aligning learning to organizational strategy and individual development needs. The solution provides flexibility to enable you to deliver personalized curriculum on any device to drive engagement and retention. Rival Learn is a robust solution that drives compliance across your workforce at scale. Rival Perform: Rival Perform accommodates multiple strategies across the performance management spectrum. Go beyond traditional approaches to employee performance management with a more agile, flexible solution. Deliver real-time, actionable feedback that employees crave. Empower your managers, identify and prepare talent for their next role and deliver a more engaging, continuous performance experience across the employee lifecycle.



## Rival Pros & Cons
**What users like:**

- Users appreciate the **comprehensive features** of Rival, which enhance onboarding and streamline recruitment processes effectively. (4 reviews)
- Users love the **top-notch Analytics Summary** feature, providing insightful information for informed decision-making. (4 reviews)
- Users value the **enhanced features** of Rival, which greatly improve recruitment flow and performance tracking. (3 reviews)
- Users value the **top-notch Analytics Summary** feature, enjoying its comprehensive insights for informed decision-making. (2 reviews)
- Users appreciate the **top-notch Analytics Summary** feature for its ability to provide valuable insights for better decision-making. (2 reviews)
- Users value the **effective process management** in Rival, simplifying onboarding and enhancing overall efficiency for teams. (2 reviews)
- Reporting (2 reviews)
- Users value the **automation features** of Rival, significantly enhancing onboarding and saving time with task management. (1 reviews)
- Automation Features (1 reviews)
- Customizability (1 reviews)

**What users dislike:**

- Users find the **integration issues** with Rival frustrating, affecting its compatibility with existing systems. (2 reviews)
- Users find the **interface design cluttered** and wish for improved front-end and integration experiences with Rival. (2 reviews)
- Users feel the **integrations and front end** of Rival could be improved for a better experience. (1 reviews)
- Users feel the **lack of integration** and subpar front-end experience limits Rival&#39;s overall effectiveness. (1 reviews)
- Users feel that the **layout issues** in Rival hinder usability and could benefit from improvements and better integrations. (1 reviews)
- Users feel the **limited capabilities** of Rival hinder its overall performance and integration with other tools. (1 reviews)
- Platform Issues (1 reviews)
- UX Improvement (1 reviews)

## Rival Reviews
  ### 1. Great onboarding experience platform!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stefanie W. | HR Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** May 29, 2019

**What do you like best about Rival?**

SilkRoad is user friendly. Also it enables the administrator to create a personalized onboarding experience for new hires. 

**What do you dislike about Rival?**

SilkRoad does not integrate with our ATS or HRIS (both old systems).

**Recommendations to others considering Rival:**

Look into all of the features that Silk Road offers such as background checks and I9s as well. 

**What problems is Rival solving and how is that benefiting you?**

SilkRoad is a huge time saver! We no longer have to send candidates physical paperwork in the mail and worry about it getting lost. This also helps to protect privacy. 

  ### 2. Solid product but cannot wait for the changes!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kallen M. | Recruiting Coordinator, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

It is a very easy to use system.  I think the support that you get is very helpful and very personable.

**What do you dislike about Rival?**

I think that some of the simple things like mass resume upload are things that I would like to have to make my job easier.  The good thing is that everyone does listen to the concerns and its on the roadmap.

**What problems is Rival solving and how is that benefiting you?**

We have been able to put all of our business partners on one easy to use platform.

  ### 3. SilkRoad

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.)

**Reviewed Date:** May 30, 2016

**What do you like best about Rival?**

SilkRoad is a user friendly system. It is a very good ATS. may
Not have all the bells and whistles some of the others have but a great option if you want an easy to use system to retain your req and candidate data, post your jobs etc 

**What do you dislike about Rival?**

Interview scheduling 
Ability to confirm columns


**What problems is Rival solving and how is that benefiting you?**

We needed a system that could be used throughout our company and was not complicated to use. 

  ### 4. Welcoming

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

The tasks are so easy. The ability to incorporate your employer brand in the message and welcome employees to the organization is easy and seems fluid to new hires.

**What do you dislike about Rival?**

I dislike having to come up with a unique ID for the task. Since there are retired numbers and IDs and things change, it would be easier if it just generated a unique ID for each on its own. 

**What problems is Rival solving and how is that benefiting you?**

We were regularly having problems with certain items not being ready for the employee on their first day or throughout their process. Now everything is ready and done by the due date and the employee has all they need. 

  ### 5. Solid Performance Review Options

**Rating:** 2.5/5.0 stars

**Reviewed by:** Cindy D. | Sr Benefits Analyst, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

SilkRoad is affording me the opportunity to present new options in the platform we complete our performance evaluations. 

**What do you dislike about Rival?**

There is limited capability in the Wingspan platform that is "solutioned" in Agile.

**What problems is Rival solving and how is that benefiting you?**

We are always looking for ways to promote a culture of engagement, ongoing feedback, and employee development and succession planning. SilkRoad evolutionary product helps with this.

  ### 6. Enjoyed the SilkRoad Conference

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

I enjoyed the hands on learning about the SilkRoad Product offerings and the optimization session. It was great to have the opportunity to connect with other users and share tips and tricks. 

**What do you dislike about Rival?**

From the kickoff speech, it appeared that the focus of the conference was artificial intelligence. I was looking for more about the product and how it could directly impact our organization. 

**What problems is Rival solving and how is that benefiting you?**

Solving the complex nature of our onboarding and customizing what our organization needs to what the software offers. I learned how to better optimize our product in our optimization session. 

  ### 7. Feedback

**Rating:** 5.0/5.0 stars

**Reviewed by:** Diane B. | HR Generalist, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

The fact that all modules are integrated

**What do you dislike about Rival?**

We have HRMS and Silkroad no longer supports this system. We pay for it and it was so nice to think that all content would be in one place, as we had piece mill systems before.

**What problems is Rival solving and how is that benefiting you?**

One thing  I would like expanded reporting abilities for Affirmative Actions Plan, EEO

  ### 8. Connections Survey

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

We use SilkRoad Learning platform for initial and ongoing training for our employees

**What do you dislike about Rival?**

At this point cannot think of anything that I dislike. I would say that there is some redundancy in entering information or sometime multiple steps to complete an action. However I did learn some new tips this week at the connections event that i will incorporate.

**What problems is Rival solving and how is that benefiting you?**

We use the learning platform to train new and existing employees that work in locations throughout the country. This helps reduce the cost of travel to our corporate office for in person training.

  ### 9. I admin learning and partner in performance

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

in performance i like the feedback portion and the ability to add custom videos to really educate our people on our feedback model. i

**What do you dislike about Rival?**

the lms is really dated and it is the product that is mostly used in the employee life cycle. although this is not your main sales product, it is the one that gives us the most headaches and hours with your support.

**What problems is Rival solving and how is that benefiting you?**

this is not applicable as i do not over see onboarding. i would like you to have a pov on the d&i strategy.

  ### 10. It gets the job done

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2019

**What do you like best about Rival?**

Step-by-step guide to getting started when I began this job. I liked being able to track my progress and next steps without having to hassle my new supervisors or HR.  

**What do you dislike about Rival?**

Logging in proved cumbersome, especially since I had to initially set it up using credentials different from those I was eventually given by my employer. Sometimes, I have trouble logging in for no apparent reason, and then it seems to randomly work again. 

**What problems is Rival solving and how is that benefiting you?**

On-stop spot for tracking onboarding tasks for new hires. Eliminates need for excessive paperwork and manual email reminders. 

  ### 11. Looney's Judgement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Krist L. | Assistant Vice President Human Resources, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

Onboarding keeps up with the federal/state required forms.  Makes it easy for employers in multiple states.

**What do you dislike about Rival?**

I dislike paying for any small changes to the current customized eforms.

**What problems is Rival solving and how is that benefiting you?**

electronic forms which saves time during new hire orientation.  Introducing new hires to the company culture prior to their first day.

  ### 12. We have had a great experience with SilkRoad!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2019

**What do you like best about Rival?**

I like that it is relatively user friendly and so easy to create, groups, tasks, notifications. 

**What do you dislike about Rival?**

I don't have any major dislikes that I can think of.

**Recommendations to others considering Rival:**

It is very reliable and works well for our needs and it most likely would be for your company as well! 

**What problems is Rival solving and how is that benefiting you?**

Onboarding our employees is so much easier with being able to assign a task to each role, office and have the emails copied to supervisors, etc..

  ### 13. I really love the Recruiting 

**Rating:** 4.0/5.0 stars

**Reviewed by:** A'Yonnika J. | Talent Acquisition Specialist , Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

I like the user friendliness of the system and the ranking capabilities 

**What do you dislike about Rival?**

I wish that their were more ways to differentiate how different users ranked candidates 

**What problems is Rival solving and how is that benefiting you?**

Onboarding helps us keep track of new employees' forms and helps maintain consistency and efficiency with each. 

  ### 14. Some areas are work, some not so much 

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

From a new employee or user perspective I think the output is good 

**What do you dislike about Rival?**

e forms incredibly outdated,, and friendly ( most online forms have listed linked to addresses ) the fact you have to continually pay for the slightest change. Employee profile field  cant be changed with out causing data issues/ cost 

**What problems is Rival solving and how is that benefiting you?**

we have been able to cover a lot of our  new starter processes with onboarding and how this links the busines together ( tasks, notifications) have been beneficial 

  ### 15. Seemless Integration

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

The SilkRoad products we use - Recruiting, Onboarding, and Learning integrate well together and with other systems such as JD Edwards to pass information through each system.

**What do you dislike about Rival?**

The products can be limited when it comes to customization for meeting business needs.

**What problems is Rival solving and how is that benefiting you?**

We are speeding up the applicant process through Recruiting, providing a better new employee experience by adding Benefits, company information, and job information in Onboarding, and we are leveraging Learning to engage employees in Training and Development.

  ### 16. SilkRoad Onboarding is absolutely necessary for us!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Anne T. | Manager of Employee Development & Retention, Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

The ability to customize tasks for various locations.

**What do you dislike about Rival?**

It's sometimes difficult to change tasks.

**What problems is Rival solving and how is that benefiting you?**

We efficiently onboard 800-1000 seasonal new hires in a very short period of time.  Efficient offboarding at the end of the season is an added plus!

  ### 17. HR Director

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeannie B. | HR Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

What I like best is that it is very customizable

**What do you dislike about Rival?**

There is nothing I dislike about Silkroad

**Recommendations to others considering Rival:**

It's a great product to streamline your onboarding process and engage the new employee early

**What problems is Rival solving and how is that benefiting you?**

onboarding more quickly, employee driven, task reminders

  ### 18. Onboarding

**Rating:** 4.0/5.0 stars

**Reviewed by:** James M. | Director of Human Resources-Risk, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

The ability to complete tasks remotely and the ability to track compliance items

**What do you dislike about Rival?**

The time necessary to add or develope new forms or process through SilkRoad.  Typically 4 week min,.

**What problems is Rival solving and how is that benefiting you?**

Tracking, data retention, and working with remote employees

  ### 19. SilkRoad Products Change the Way Businesses operate

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cheryl F. | Human Resources Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

If I had to pick one it would be the support team (tech).  They are so helpful

**What do you dislike about Rival?**

Not a dislike, but maybe just a comment about Onobarding and Agile being different systems.

**What problems is Rival solving and how is that benefiting you?**

Paper files, going electronic - Flexibility

  ### 20. Experience with SilkRoad

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

The user interfaces are very clean and easy to maneuver from the learner/candidate side.

**What do you dislike about Rival?**

I think that there needs to be more efficient functions for admins across all platforms. Sometimes it's like you have to jailbreak the system to get it to do what you want.

**What problems is Rival solving and how is that benefiting you?**

I use Silkroad for Learning and Performance. It has been effective in making performance reviews and accessing e-learning (and signing up for ILT classes) easier for our employees.

  ### 21. Onboarding is like your first kiss -- make sure you do it right ;-)

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

Gives importance to the way employees enter your company -- removing the mundane tasks to focus on the key things that count. How you will contribute as an employee.

**What do you dislike about Rival?**

Wish more companies used it! Too often onboarding is overlooked as a critical factor in employee engagement.


**What problems is Rival solving and how is that benefiting you?**

I would expect to use SilkRoad onboarding for onboarding new employees after a merger or an acquisition. I see great opportunities to use it for this need.

  ### 22. Easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

I love the onboarding system. It allows us to be as interactive or simple as we'd like to be with a task or notification.

**What do you dislike about Rival?**

Silkroad Reporting could be improved in a big way to filter by the custom fields created within an eForm,HTML form, or within the details section.

**What problems is Rival solving and how is that benefiting you?**

Silkroad onboarding has allowed us to automate our onboarding process and create an efficient experience for all new hires across the globe.

  ### 23. Overall good experience with SilkRoad Learning

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

With the qualifications, we are able to customize easily to better fit the needs of the company and personalize based off of specific job roles.

**What do you dislike about Rival?**

The Admin side of the LMS is very not very intuitive.

**What problems is Rival solving and how is that benefiting you?**

The LMS has enabled us to expand and improve our training programs through scheduling.  We have many different sites across the US.  This allows employees to look at the calendar and find available training nearby.

  ### 24. Kavon's Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kavon M. | Kavon McAdams, Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

The flexibility of the system for other Events and Processes

**What do you dislike about Rival?**

The difficulty in understanding logic with respect to creating tasks, and other levels of administrative functions within the event.


**What problems is Rival solving and how is that benefiting you?**

Onboarding and Offboarding

  ### 25. I only use the Learning System

**Rating:** 2.5/5.0 stars

**Reviewed by:** Emma N. | Learning and Development, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

The user interface is intuitive and easy to use.

**What do you dislike about Rival?**

The complexity of Qualifications and Competencies. 

**What problems is Rival solving and how is that benefiting you?**

We use the learning system to deploy required learning and development opportunities for staff development.

  ### 26. Simplifying the recruitment experience.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pam S. | Director for HR, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

Applicants captured in one database and ability to develop database of job descriptions.

**What do you dislike about Rival?**

We have not gone live with Onboarding yet.

**What problems is Rival solving and how is that benefiting you?**

We have not gone live yet.

  ### 27. SilkRoad information

**Rating:** 3.0/5.0 stars

**Reviewed by:** Aaron W. | Sr IT Business Analyst, Utilities, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

We have learning and performance and are implementing Onboarding and Recruiting.

**What do you dislike about Rival?**

Sometimes the interfaces are not easy to develop

**What problems is Rival solving and how is that benefiting you?**

OnBoarding is new to us

  ### 28. SilkRoad Onboarding 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Games | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about Rival?**

The customization that SilkRoad allows within the Onboarding tool is by far what makes it stand out from its competitors. 

**What do you dislike about Rival?**

That their onboarding tool seems to be their only strength. Wish the ATS and Performance were just as robust. 

**What problems is Rival solving and how is that benefiting you?**

Streamlining our processes and giving our employees an experience rather than mundane HR tasks. 

  ### 29. RedCarpet Onboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

I like that everything is one portal, plus it sends notifications when something needs to be done.

**What do you dislike about Rival?**

Sometimes it is difficult to connect all the tasks to one experience, but I believe this will be corrected in the coming updates or my training in this function.

**What problems is Rival solving and how is that benefiting you?**

This solved that everything is digital and all onboarding is in one area.

  ### 30. L&D Pro

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

I'm an L&D Pro so I don't use it on the admin end but I have coordinated tasks with our HR Professional and it has greatly improved our workflow.  Things don't seem to fall through the cracks as much anymore.

**What do you dislike about Rival?**

There is nothing that I dislike about Onboarding

**What problems is Rival solving and how is that benefiting you?**

Completing joint effort tasks  between HR & Training efficiently

  ### 31. Going Paperless and Solutions 

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

Being able to take a paper process and automating our onboarding will help our organization be more efficient and provide an enhanced experience for new hires.

**What do you dislike about Rival?**

Too soon in implementation process. No feedback yet.

**What problems is Rival solving and how is that benefiting you?**

We can address other business issues with the time we saved in automation.

  ### 32. Using Onboarding for 2 Months

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Enterprise (> 1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

We were able to streamline our on-boarding process for new hires. It allows us to notify various functions within the lab of upcoming hires and pertinent changes. Very helpful and responsive SDA.

**What do you dislike about Rival?**

We are still encountering some hiccups and working through them to resolution. 

**What problems is Rival solving and how is that benefiting you?**

Business process efficiency, less redundancy, better interface for users. 

  ### 33. Amazingly Detailed 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

Learning mora about diversity and Onboarding and how we can use our company motto to enhance the employee experience 

**What do you dislike about Rival?**

Not being able to delete certain tasks. 

**Recommendations to others considering Rival:**

Take time to ensure tasks are created in order make the Onboarding process enjoyable for customer. 

**What problems is Rival solving and how is that benefiting you?**

The new hire experience. Creating ease on the first day.

  ### 34. Generally good but would like more flexibility

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

Onboarding has simplified life for our company a lot, but would like more flexibility to include fields (especially those that could be used with Learning).  Learning is powerful but difficult to use.

**What do you dislike about Rival?**

Onboarding needs more flexibility.  Learning needs to be simplified. 

**Recommendations to others considering Rival:**

Have more training available online.

**What problems is Rival solving and how is that benefiting you?**

Standardized onboarding & training experiences.

  ### 35. Implementing

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

The implementation team has been great and we will greatly improve our onboarding and day 1 experience via automation and linking of ATS, LMS, and onboarding. 

**What do you dislike about Rival?**

Sold as an integrated solution, however not implemented in a streamlined manner. 

**Recommendations to others considering Rival:**

Create a standard connection process with ADP. 

**What problems is Rival solving and how is that benefiting you?**

Cacique, Inc.

  ### 36. Using SilkRoad Onboarding to enhance  new hire experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lisa M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2018

**What do you like best about Rival?**

 I enjoy the fact that I can customize the onboarding experience for new hires based on a variety of factors, from location, position, management role, etc.  We gave had minimal issues with new hires having issues accessing the system.

**What do you dislike about Rival?**

I struggle with testing new time related tasks.  Onboarding may continue well past the first 5 days, and I like to be able to confirm how new tasks work.  

**Recommendations to others considering Rival:**

During implementation, have a dedicated team to review current tasks and how you can use the system to improve and enhance the onboarding experience for new hires and your organization.

**What problems is Rival solving and how is that benefiting you?**

Our company first started using SilkRoad Onboarding for HR Coordinators and New Hires.  We are now able to expand upon the new hire experience by adding in other teams within our organization.  In doing so, managers are more involved with the experience for the new hire.

  ### 37. Efficient, time-saving process

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

The ability to set up manual tasks and create electronic eforms has been most helpful.

**What do you dislike about Rival?**

That the products don't talk to each other very well.  

**What problems is Rival solving and how is that benefiting you?**

Eliminating paperwork and time spent setting up new hires.  The onboarding process is mobile friendly.  

  ### 38. I only use learning 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

Access to learn is easy for our students and the updates to green light will improve how we use it. 

**What do you dislike about Rival?**

That there are too many clicks to get to what I need. 

**What problems is Rival solving and how is that benefiting you?**

Deploying & tracking compliance training 

  ### 39. Good tech department but cant customize the system

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

I like the tech support turnaround. very prompt.

**What do you dislike about Rival?**

You cant customize a lot of the fields and when you hire someone it doesnt make you close out the requisition.

**What problems is Rival solving and how is that benefiting you?**

I wish they would be connected to Docusign.

  ### 40. SilkRoad Onboarding 

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Civil Engineering | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

I like the ease of creating tasks for Onboarding, Offboarding, and Status Change events. 

**What do you dislike about Rival?**

I dislike the cost to update custom eforms.

**What problems is Rival solving and how is that benefiting you?**

Getting new hires ready to start their job and not spend time completing forms. 

  ### 41. I only use learning

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

Learning is easy for learner's to use . We have received good feedback from learner's.

**What do you dislike about Rival?**

Difficult back end. Too many places to go to complete one task.

**What problems is Rival solving and how is that benefiting you?**

The ability to deploy and track compliance training

  ### 42. Informative

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

There has so far been valuable information which I will be able to take back and utilize in my day to day work

**What do you dislike about Rival?**

I have not come across anything that I've disliked

**What problems is Rival solving and how is that benefiting you?**

streamlined and efficient

  ### 43. New to onboarding

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

What I like best is I am able to track progress.

**What do you dislike about Rival?**

What I dislike the most is waiting on applicant to complete their tasks.

**What problems is Rival solving and how is that benefiting you?**

Mostly recruiting problems.  Silkroad is on our side.  ;-)

  ### 44. Onboarding review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 07, 2019

**What do you like best about Rival?**

What I like best is how customizable the system is.

**What do you dislike about Rival?**

That each task has to be edited individually instead of being able to select a group of tasks. 

**What problems is Rival solving and how is that benefiting you?**

Eforms have been very helpful.

  ### 45. HR Director 

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 23, 2019

**What do you like best about Rival?**

The ease of having employees fill out the forms and how the data flows back in the system

**What do you dislike about Rival?**

Changing or adding to  the forms can be a bit frustrating 

**What problems is Rival solving and how is that benefiting you?**

We were able to get ride of many paper processes. 

  ### 46. Helpful support, easy to use program.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

Real-time reports, quick turnaround on updates.

**What do you dislike about Rival?**

Virtual learning sessions are not as user friendly, at least in my company's instance.

**What problems is Rival solving and how is that benefiting you?**

Getting new hires up and running quickly, proving compliance with required training.

  ### 47. Long way to go

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** April 25, 2019

**What do you like best about Rival?**

Standardization of certain steps in the global on boarding procedure 

**What do you dislike about Rival?**

The product is US focussed. Perfect example is the I9 integration, I don’t see other integration like this for other countries.

**What problems is Rival solving and how is that benefiting you?**

Standardized delivery of info what is auditable for delivery 

  ### 48. great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Defense & Space | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2019

**What do you like best about Rival?**

What I like best about silkroad is the tax forms. 

**What do you dislike about Rival?**

What I dislike about the on-boarding is paying for any small changes to e-forms. 

**What problems is Rival solving and how is that benefiting you?**

quick on-boarding 

  ### 49. SilkRoad Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Enterprise (> 1000 emp.)

**Reviewed Date:** May 06, 2019

**What do you like best about Rival?**

It enables cultural connections within the organization as well as with new hires. 

**What do you dislike about Rival?**

Just looking for next generation features

**What problems is Rival solving and how is that benefiting you?**

Efficiency, process resilience, Engagement 

  ### 50. Streamlining Day One through Effective Onboarding

**Rating:** 4.5/5.0 stars

**Reviewed by:** Matthew C. | Human Resources Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2018

**What do you like best about Rival?**

Being able to send nearly all of the initial Day One New Hire forms/documents greatly speeds up the first day New Hire process and allows for more time spent on orientation, tours, and acclimation to the new job for a new hire.   Also, typed forms are superior to handwritten as it negates handwriting interpretation errors

**What do you dislike about Rival?**

I wish the back end were more open to Administrators so that we could customize our forms, notifications and instructions better.   Also, being able to export the user data to a spreadsheet/csv would be greatly beneficial.

**Recommendations to others considering Rival:**

Take a look at your hiring processes and the number of forms that you require new employees to complete.   If you have more than 5 then this would be a good route to go.  Everything from tax forms to policy acknowledgements can be done in onboarding and it will greatly streamline your operation.

**What problems is Rival solving and how is that benefiting you?**

Our onboarding times have decreased while at the same time we have been able to provide greater information to candidates prior to their first day so that they have questions already formed when they get here.


## Rival Discussions
  - [Everyone says they have workflow but what do I really need?](https://www.g2.com/discussions/workflow-automation) - 1 upvote
  - [How are forms delivered? What is the new hire experience like?](https://www.g2.com/discussions/forms-management-86b3b63c-89fd-465f-b82f-4c2de775bc9c) - 1 upvote
  - [When it comes to forms management, how should I evaluate vendors?](https://www.g2.com/discussions/forms-management) - 1 upvote
  - [What characteristics should I look for between &quot;basic&quot; onboarding versus Strategic Onboarding?](https://www.g2.com/discussions/basic-onboarding-vs-strategic-onboarding-8224f078-34b9-4b89-a689-755a36f041eb) - 1 upvote
  - [Basic Onboarding vs Strategic Onboarding](https://www.g2.com/discussions/basic-onboarding-vs-strategic-onboarding) - 1 upvote

- [View Rival pricing details and edition comparison](https://www.g2.com/products/rival-2024-08-20/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-08-07+11%3A22%3A58+-0500&secure%5Bsession_id%5D=94ff4fbd-9941-429a-a4f8-4f45b5498c31&secure%5Btoken%5D=977ebdce7292346da93d7a946ed89de213ae7da90deb5df534d73c8a915ad72b&format=llm_user)

## Rival Features
**Basics**
- Interoperability
- Performance
- Process
- Survey

**Basics**
- Reporting
- Interoperability
- Performance
- Real-Time Reporting

**Process Automation**
- Course Authoring
- Online Learning
- Certificate Generation
- Tracking & Reporting
- Collaborative Environment
- Automatic Boards Reporting
- Social Learning
- Synchronous Learning
- Mobile Learning
- Self-paced Learning
- Blended Learning
- Asynchronous Learning
- Course Tracking
- Compliance Tracking

**Performance reviews**
- 360 Reviews
- Customizable Forms
- Review Cycle Tracking
- Ongoing Performance Tracking
- Applicant Tracking

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Generative AI**
- AI Text Summarization

**Generative AI**
- Generative AI

**Recruitment Platform - Recruitment Platforms**
- User Permissions
- Sourcing
- Interviews
- Dashboard
- Internationalization & Locationalization
- Customization
- Activity Dashboard

**Agentic AI - Applicant Tracking Systems (ATS)**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Agentic AI - Onboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Onboarding
- Individual Development Plans
- Career Development
- Approval Process Control
- Customizable Branding
- AI Copilot
- Reminders
- Customizable Templates
- Employee Profiles
- Employee Engagement
- Learning & Development
- API

**Additional Functionality**
- Certification & Licensing
- User Management
- Tests/Assessments
- Assessment Management
- Single Sign On
- Third-Party Integrations
- Customizable Branding
- Multi-Language
- Learner Portal
- Virtual Classroom
- Course Management
- AI Copilot
- For Healthcare
- Talent Management
- Training Management
- Progress Reports
- Learning Paths/Tracks
- Activity Dashboard
- Gradebook
- Learning Management
- Customizable Reports
- Content Library
- Generative AI
- Video Conferencing
- Gamification
- API
- SCORM Compliance

**Sourcing**
- Candidate Search
- Career Page Configuration
- Candidate Sourcing
- Job Posting
- Candidate Sourcing Metrics
- Boolean Search
- Resume Search

**Platform Content**
- Forms Library
- E-Forms
- E-Signature
- Background Checks
- Offer Letter Approvals
- Offer Letter Templates
- Customizable Templates

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Data**
- Alerts and Notifications
- Reporting
- Dashboards & Reporting

**Additional Functionality**
- Client Portal
- Mobility
- Dashboard
- Activity Dashboard
- Internal Talent Mobility
- Employee Portal
- Self Service Portal

**Platform Basics**
- Interoperability
- Performance
- Integrations
- Internal Chat Integration

**Goals**
- Goal Setting/Tracking
- Company Goals And OKRs

**Recruitment AI - Recruitment Platforms**
- Candidate Matching
- Gen AI in Talent Acquisition
- Engagement

**Candidate Management - Applicant Tracking System**
- Candidate Evaluations
- Applicant Data Management
- Hiring Processes Tracking
- Automated Resume Parsing
- Scheduling
- Candidate-Facing Statuses
- Workflow Building
- Application Management
- Candidate Management
- Task Management
- Pipeline Management
- Calendar Management
- Workflow Management
- Communication Management
- Compliance Tracking
- Approval Workflow

**Platform Additional Functionality**
- Self-Service Portal
- Automated Team Introductions
- Compliance Training
- Automated Onboarding Workflows
- Onboarding Notifications

**Course Delivery**
- Learning Paths/Tracks
- Communication & Notifications
- Assignment Scheduling
- Self-paced Learning
- Mobile Learning
- Blended Learning
- Social Learning
- Synchronous Learning
- Extended Enterprise Learning
- Asynchronous Learning

**Logistics**
- Internal Communication
- User, Role and Access Management

**Content**
- Automation
- File Sharing

**Platform Content**
- Digital Strategy
- Candidate Relationship Management
- Employer Branding
- Social Recruiting
- Job Management
- Employee Referral Management
- Campaign Management
- Interview Management
- Email Management
- Recruitment Management
- Content Management
- Calendar Management
- Job Application Management
- Customizable Branding

**Feedback**
- Continuous Feedback
- Requesting Feedback
- 1-On-1 Meetings
- Public Praise
- Surveys & Feedback
- 360 Degree Feedback

**Additional Functionality**
- Single Sign On
- Succession Management
- Real-Time Analytics
- Surveys & Feedback
- Employee Onboarding
- Template Management
- Employee Database
- Goal Management
- Organizational Charting
- Alerts/Notifications
- Succession Planning
- "What If" Scenarios
- Talent Acquisition
- Training Management
- Compliance Management
- API
- Applicant Tracking
- Career Development
- Progress Tracking
- Reporting/Analytics
- Workflow Management
- Customizable Reports
- Recruitment Management
- Employee Management
- Employee Profiles
- Learning Management
- Approval Process Control
- Compensation Management
- Individual Development Plans
- Email Reminders
- Generative AI
- AI Copilot
- Document Storage
- Monitoring
- Assessment Management
- Customizable Templates
- Competency Management
- Third-Party Integrations
- Performance Management
- Onboarding
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development

**Platform Data**
- Time-to-Productivity Reporting
- Onboarding Process Reporting
- Visualization

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 
- SCORM Compliance

**Platform Performance**
- Marketing Automation
- Reporting

**Data**
- Dashboards And Reports
- Historical Data
- Customizable Reports
- Real-Time Data

**Agentic AI - Offboarding**
- Autonomous Task Execution
- Adaptive Learning
- Natural Language Interaction

**Agentic AI - Recruitment Platforms**
- Adaptive Learning
- Natural Language Interaction
- Decision Making

**Additional Functionality**
- Billing & Invoicing
- CRM
- Resume Database
- Talent Pool
- Alerts/Notifications
- AI Copilot
- Email Marketing
- Searchable Database
- Reminders
- GDPR Compliance
- Customizable Branding
- Customizable Templates
- Job Board
- Data Import/Export
- Recruiting Firms
- Reference Checking
- Social Recruiting
- Internal HR
- Job Requisition
- Collaboration Tools
- Background Screening

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Activity Dashboard
- Activity Dashboard
- Mobile Access
- Activity Dashboard
- Training Management
- Goal Management
- Feedback Management
- Action Management
- Mobile Access
- Activity Dashboard
- Benefits Dashboard
- Activity Dashboard
- Feedback Management
- Performance Management
- Recruitment Management
- Compliance Management
- Training Management
- Calendar Management
- Employee Management
- Orientation Workflow Management
- Task Management
- HR Management
- Help Desk Management
- Mobile Access
- Payroll Management
- Document Management
- Job Description Management
- Social Media Integration
- Mobile Access
- Activity Dashboard
- Third-Party Integrations
- Assessment Management
- Social Media Integration
- Activity Dashboard
- Mobile Access
- Third-Party Integration
- Initiative Management
- Workflow Management
- Community Management
- Employee Referral Management
- Candidate Management
- Workflow Management
- Communication Management
- Advertising Management
- Application Management
- Email Management
- Job Management
- Discount Management
- Pipeline Management
- File Management
- Job Management
- Data Storage Management
- Compensation Management
- Employee Management
- Job Application Management
- HR Management
- Competency Management
- Performance Management
- Compliance Management
- Job Description Management
- Evaluation Management

**LMS Marketplace**
- E-Commerce
- Course Marketplace
- Subscriptions

**Recruiting and Onboarding**
- Interview Scheduling
- Onboarding

**Platform Additional Functionality**
- Dashboard
- Mobility

**Agentic AI - Performance Management**
- Succession Planning
- Multi-step Planning
- Natural Language Interaction

**Additional Functionality**
- AI Copilot
- Customizable Reports
- Approval Process Control
- Collaboration Tools
- Customizable Branding
- Employee Database
- Activity Tracking
- Data Security
- Employee Handbook
- Data Import/Export
- Generative AI
- Reminders
- Role-Based Permissions
- Customizable Fields
- Applicant Tracking
- Reporting & Statistics

**Additional Functionality**
- Employee Portal
- Performance Metrics
- Self Service Portal
- Customizable Templates
- Generative AI
- Employee Management
- Employee Profiles
- Reporting & Statistics
- AI Copilot
- Alerts/Notifications
- Weighted Performance Measures
- Third-Party Integrations
- Peer Appraisals
- Personalization and Recommendation
- Compensation Management
- Performance Appraisal
- Individual Development Plans
- Self Assessment
- Skills Assessment
- Performance Review Management
- Document Management
- Workflow Management
- Training Management
- Employee Database
- Approval Process Control
- AI Summarization
- Competency Management
- API
- Employee Recognition
- Onboarding
- Career Development
- Customizable Branding
- Reminders
- Employee Engagement
- Learning & Development
- Workflow Automation

**Additional Functionality**
- Email Templates
- Background Screening
- Chatbot
- Talent Acquisition
- Generative AI
- Job Board
- Campaign Analytics
- Data Import/Export
- Careers Page
- Reporting/Analytics
- Applicant Tracking
- SMS Messaging
- Built-in ATS
- Skills Assessment
- Multi-Channel Marketing
- Reporting & Statistics
- CRM
- Internal HR
- Customizable Reports
- Email Marketing
- Employee Onboarding
- Resume Parsing
- AI Copilot

**Interface**
- White Labeling
- Multilingual

**AI - Applicant Tracking Systems (ATS)**
- Predictive Insights
- AI Job Description
- Chatbot
- Generative AI

**Additional Functionality**
- Self Service Portal
- Data Import/Export
- Question Library
- Customizable Templates
- Reminders
- Recruiting Firms
- Talent Pool
- AI Copilot
- Scoring
- Candidate Profiles
- Job Board
- Internal HR
- Reference Checking
- Careers Page
- Resume Storage
- Customizable Branding
- Collaboration Tools
- Tagging
- Alerts/Notifications
- Matching Engine
- Search/Filter
- Social Recruiting
- Onboarding
- Reporting & Statistics
- For Small Businesses
- Background Screening
- Commenting/Notes
- Billing & Invoicing
- CRM
- Resume Database
- Email Marketing
- Searchable Database
- GDPR Compliance
- Job Requisition

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries
- Compliance Tracking
- Course Tracking
- Progress Tracking
- eCommerce Management
- Knowledge Base Management
- Course Management
- Assessment Management
- Training Management
- Feedback Management
- User Management
- Learner Portal

**Generative AI**
- Generative AI

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction
- Multi-Language

**Additional Functionality**
- AI Copilot
- Built-in Course Authoring
- Reminders
- Academic/Education
- eLearning Companies
- Virtual Classroom
- Offline Access
- Personalization and Recommendation
- Video Conferencing
- Certification & Licensing
- Single Sign On
- API
- Progress Reports
- Access Controls/Permissions
- Collaboration Tools
- Customizable Branding
- Discussions/Forums
- Enrollment Confirmation
- Customizable Reports
- Activity Dashboard
- Third-Party Integrations
- Gradebook
- Corporate/Business
- Workflow Automation

## Top Rival Alternatives
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