Channel Advisor helps us manage our products, channels, sales, inventory, and orders all in one location. Review collected by and hosted on G2.com.

Channel Advisor is very complex because of the multiple capabilities they have to offer. It takes time to learn the platform. Review collected by and hosted on G2.com.

It is a central hub for all marketplace information. Review collected by and hosted on G2.com.

The UI isn't great, capabilities rather limited. Been a pretty painful onboarding experience. I would not recommend the self-service option. Self-service support is not enough since their platform is complicated and it doesn't work well with APIs like Amazon. Go full service or use another service. Review collected by and hosted on G2.com.

Ease of use and simplicity. Simple menus and procedures. This has saved our company thousands of dollars in programming and manhours. It also allowed us to focus on our core business tasks. Entering into the dropshipworld became an open door. Our clients also benefited with increased sales and options to new vendors. Review collected by and hosted on G2.com.

After coming from the expensive options of EDI and CommerceHub, I love DSCO. One thing is that I find the inventory a bit confusing as I am unable to delete items, only hide them. I don't understand this so my spreadsheets is not as clean as I understand. Review collected by and hosted on G2.com.

Most of the best part is sending inventory into multiple e-commerce marketplaces and manage inventory very easy way. Review collected by and hosted on G2.com.

It very expensive to use. Channel Advisors need to change their business plans. Review collected by and hosted on G2.com.

The team there is more than willing to go the extra step and help. I probably don't have the most cases out there but when I do put in a case, they are on top of it and I receive an answer back within the hour. Karrianne, Ryan and Nathan always have good answers and have always provided a why it's like that. I know there are others that have helped me out in the past as well. Like I said, they are helpful and really do provide educated answers. Review collected by and hosted on G2.com.

Not a lot to dislike. They are great people and very easy to understand and deal with. There are some quirks with DSCO but not the people. "Admin Settings" - still get the spinning circle. And this is probably not a quirk at DSCO but I always seem to have issues with mapping settings for shipping. Probably more me than DSCO. Review collected by and hosted on G2.com.

Navigation and user interface of the website. Wonderfully, responsive and helpful support team. Review collected by and hosted on G2.com.

There have been a few instances where the inventory feed parameters were changed and we weren't notified ahead of time. DSCO management was however very helpful in resolving this. Review collected by and hosted on G2.com.

Being able to review the orders and to see any outstanding that we may have missed Review collected by and hosted on G2.com.

There is never any phone contact, everything is by email or message. Sometimes you just need to speak to a person and you can't.

Dsco frequently makes changes to their requirements, even during the pandemic shutdown when we had minimal staff available. It always causes us to put aside other work, since getting the orders fulfilled is a priority.

It would be helpful to have our (the vendor's) item number in the inventory, that way our sales people can review for themselves, instead all is by upc which the salespeople don't get involved with. Review collected by and hosted on G2.com.

DSCO is easy to use, errors will alert you if something is mistakenly typed in wrong, giving you a change to edit before moving on. Review collected by and hosted on G2.com.

The only downside of using DSCO, is updating an estimated ship date, which requires it to be changed in two places. Review collected by and hosted on G2.com.

Easy to navigate, easy to update inventory and print orders. Review collected by and hosted on G2.com.

I wish Dsco did a better job at helping me connect with new accounts that already use Dsco. I would love to use Dsco as a source to find new business for drop ship Review collected by and hosted on G2.com.

It is very intuitive to get around. They highlight areas when new orders appear. they have a comprehensive walk-through for new users such as myself. Taking care of orders is pretty standard. Review collected by and hosted on G2.com.

I wish you could do more on one page as opposed to Sending the tracking in one tab then having to load the invoice tab to submit all that information too. I know from the tutorial that this can be handled in bulk via excel if our volume increases. Review collected by and hosted on G2.com.