Khushi P.
KP
Khushi P.
Mid-Market (51-1000 emp.)
"ProductStream Review"
5/5
What do you like best about Rithum?

ProductStream helps me to manage my drop shipping easily. It is so helpful for me. I can integrate with design software like ERP,CRM, and Ecommerce. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

I have an issue with customer service. You should improve. Review collected by and hosted on G2.com.

CT
Chris T.
Order Processor
Mid-Market (51-1000 emp.)
"Not the greatest EDI platform, but it works"
3.5/5
What do you like best about Rithum?

OrderStream overall is generally very quick to respond to support email requests. The ability to upload inventory via spreadsheet is beneficial when having more than a few items in your list. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

OrderStream is not capable of handling the mass-processing of orders. If you integrate with another EDI solution or an ERP solution that can take processing orders in bulk, there is that option. However, with the in-web solution of OrderStream, orders must be manually processed one by one. OrderStream has also been known to have intermittent degradation of service as well. Review collected by and hosted on G2.com.

Sai k.
SK
Sai k.
DevOps Engineer || Azure cloud Administrator
Small-Business (50 or fewer emp.)
"This service has come with flexibility"
4/5
What do you like best about Rithum?

We can use this service with multiple enterprise applications, giving us more exposure. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

They should look into more tools to help us in the data exchange. We need more flexibility there Review collected by and hosted on G2.com.

Zephora C.
ZC
Zephora C.
Executive Management Assistant
Small-Business (50 or fewer emp.)
"So easy to use and reliable"
4.5/5
What do you like best about Rithum?

ChannelAdvisor is easy to use and everything can be done in few clicks. It was easy for us to sort and search orders faster. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

Fee minor glitches which happens tp every software but never experienced a major disaster while using ChannelAdvisor. Review collected by and hosted on G2.com.

Robertas S.
RS
Robertas S.
Director
Small-Business (50 or fewer emp.)
"Avoid like plagues!"
0/5
What do you like best about Rithum?

I would give 0 stars if I could—horrible experience with them.

In the beginning, it sounded very nice and good. Sales managers were very 'sweat boy' and promised seamless integration within our linnworks software to theirs. They vowed to integrate and launch the first marketplace nearly without our interaction. Yeah right... Review collected by and hosted on G2.com.

What do you dislike about Rithum?

Companies staff unqualified and noobs- don't know what they do.

After six months, we tried to cancel your contract- and they wouldn't let us.

Very malicious, not trustworthy people/company! In the process, we lost 25000£ plus spent thousands on legal.

PLEASE take our advice and avoid them! Review collected by and hosted on G2.com.

Job A.
JA
Job A.
C
Small-Business (50 or fewer emp.)
"Good enough"
3.5/5
What do you like best about Rithum?

I like that you can configure all the rules you want with the data you provide, which makes it easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

1. Support is not very helpful if it gets a bit more difficult

2. Repricer is not very good Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
UL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"A Bit Clunky"
5/5
What do you like best about Rithum?

The best thing about it is that it works. you get to update inventory and receive orders and do the billing all in one portal. Its been consistent we have experienced no problems. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

We would rather have this task automated, however, they charge you extra for that. TThe system works and before we found an AutomatedAPI we went along manually entering the orders into our system. Blissfully ignorance. Review collected by and hosted on G2.com.

JG
Jacob G.
VP
Small-Business (50 or fewer emp.)
"Been using channel over 20 years with decent success"
5/5
What do you like best about Rithum?

Channel advisor is constantly adding new channels to sell on and is innovative in finding new ways to improve their platform. Their platform is very flexible to meet a variety of needs. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

I really do love it, it is a bit on the expensive side though. If channel has yet to integrate with something that you would like to try odds are you will not be able to set it up. They don't have good management for amazon sellers selling outside the u.s on. When channels release programs it will naturally take channel some time to adapt and integrate Review collected by and hosted on G2.com.

Response from Laura Lane of Rithum

Hi Jacob,

Thank you so much for taking the time to leave your feedback! We're thrilled to hear our software is helping to take your business to the next level! We really appreciate you choosing ChannelAdvisor for such a long time and wish you many happy years of trading ahead.

SHANNON B.
SB
SHANNON B.
Sales Operations Specialist
Mid-Market (51-1000 emp.)
"Easy to navigate with helpful tools"
4.5/5
What do you like best about Rithum?

I like that I can filter my orders and save a specific view so I do not have to filter the orders every time. I also love the help section! Review collected by and hosted on G2.com.

What do you dislike about Rithum?

Sometimes it takes a while for the system to catch up. For instance, if I have to cancel an order on Channel advisor, it is not immediate. Review collected by and hosted on G2.com.

Response from Channel Advisor of Rithum

Thank you so much for your kind words and valuable feedback. We really appreciate you taking the time to share your experience with us. We look forward to our continued partnership with your team!

Verified User in Transportation/Trucking/Railroad
AT
Verified User in Transportation/Trucking/Railroad
Mid-Market (51-1000 emp.)
"Does the job, but not user friendly"
3.5/5
What do you like best about Rithum?

ChannelAdvisor connects to many different platforms, making it very versatile. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

Unless you have a tech background, or a developer to help you set things up, it is not user friendly. Review collected by and hosted on G2.com.

Response from Caroline Riddle of Rithum

Thank you for taking the time to review ChannelAdvisor. We're glad to hear that you've been able to grow your business on marketplaces. We appreciate your feedback on the user experience and will share that with our team.