UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

10/22/2020

"Dsco"

5/5

What do you like best about Rithum?

Customer Service is great. Live chat was very helpful Review collected by and hosted on G2.com.

What do you dislike about Rithum?

My manager thought that the mapping documents could be more streamlined for the Trading Partner Review collected by and hosted on G2.com.

UB

Verified User in Building Materials

Small-Business (50 or fewer emp.)

10/15/2019

"Ease of use that you can't beat "

5/5

What do you like best about Rithum?

The best feature is how easy this software can be used. You can see orders invoice all in one page. And you can print or save from the main page or export to excel Review collected by and hosted on G2.com.

What do you dislike about Rithum?

The one thing I dislike is that it can sometimes take a while to load or if you are not on the correct browser , it works best on goggle vs firefox other than that no complaints. Review collected by and hosted on G2.com.

Recommendations to others considering Rithum:

If you need a system that is easy to use then this is the program for you. You cannot go wrong with it and you log in from anywhere Review collected by and hosted on G2.com.

What problems is Rithum solving and how is that benefiting you?

No problems at the moment. The benefits is that we can invoice and receive orders from one page no need to go to other programs Review collected by and hosted on G2.com.

KB

Krzysztof B.

Head Of Ecommerce

Mid-Market (51-1000 emp.)

9/5/2019

"Absolutely smashing multi-channel software"

5/5

What do you like best about Rithum?

The ability to manage multiple Accounts and multiple Channels in a very simple and effective manner. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

quite a lengthy onboarding process, with a lot of almost boring training - if you are already knowledgeable in managing feeds. Review collected by and hosted on G2.com.

ES

Ekaterina S.

Business Analyst

Apparel & Fashion

Mid-Market (51-1000 emp.)

4/2/2019

"Very efficient and user friendly software"

4.5/5

What do you like best about Rithum?

I like that DSCO software was very easy to set-up - they provide online onboarding session that you can navigate via self-service. DSCO also has excellent customer service support that respond in less than 6 hours. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

You will need to create a separate login/account for each trading partner that is using this EDI software to trade order information. Review collected by and hosted on G2.com.

EC

Ekaterina C.

Business Analyst

Mid-Market (51-1000 emp.)

3/19/2019

"Excellent software with great customer service"

4.5/5

What do you like best about Rithum?

The onboarding process was very easy and straightforward. All testing can be done without any back and forth communication but straight from the portal. Training material is integrated into the portal so that user can hover over the mouse based on the next step instructions. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

You will need to keep separate logins for each trading partner. it would be nice to have one centralized account to see all partners in one portal. Review collected by and hosted on G2.com.

PC

Patti C.

Senior Sales, Wholesale Division

Small-Business (50 or fewer emp.)

1/22/2019

"First time user of DSCO.io"

5/5

What do you like best about Rithum?

I liked "Gandalf" walking me thru test orders

and verifying that they were done correctly. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

If you get stuck on one of the 11 steps while testing, you can't move forward. Review collected by and hosted on G2.com.

SB

Steve B.

IT Manager

Small-Business (50 or fewer emp.)

7/31/2018

"Very good product to process EDI orders"

4.5/5

What do you like best about Rithum?

The navigation. It is very intuitive to get to the orders, adjust inventory, or any other process. I rarely have any lag on the response time. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

Not really anything. It is easy to use and all the pertinent information is on the dashboard. The things I dislike come from the trading partner and not OrderStream CommerceHub. Review collected by and hosted on G2.com.

Recommendations to others considering Rithum:

It is a good product to use for EDI order processing. It allows you to update all facets of each order and keeps it organized. The customer service is very quick to respond when you have a technical issue. Review collected by and hosted on G2.com.

What problems is Rithum solving and how is that benefiting you?

It allows us to have a quick procedure to process and update orders. All the information is easily accessible from the dashboard screen. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

5/30/2019

"Dsco use of everyday orders"

5/5

What do you like best about Rithum?

It's very informative as far as inputting tracking and printing packing slips.userfriendly Review collected by and hosted on G2.com.

What do you dislike about Rithum?

That you cannot change tracking information once entered Review collected by and hosted on G2.com.

TW

Travis W.

Account Executive

Building Materials

Mid-Market (51-1000 emp.)

6/30/2016

"Use it for managing all of the orders received from HomeDepot.com"

5/5

What do you like best about Rithum?

It gives me quick and easy access to all of my orders right there. I can cancel, ship, and invoice all from OrderStream. It gives me updates on when orders need to ship and tells me when something is overdue and action is required. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

I think that the search function could be expanded on. Many customers will put their phone number in for their order and I can't search that way. I have had customers ask if I could search my number and I unfortunately can't do it. Review collected by and hosted on G2.com.

Recommendations to others considering Rithum:

This is a great product. It does the job and does it well. If you are selling anything on an ecommerce site and the orders are just coming in and they take up a ton of space and time, this will definitely help with this. I highly suggest this to any one that works with selling there product on an ecommerce site such as Home Depot. I actually think a lot of the big companies use this for their online sales tool. Give it a shot, you will not be disappointed. Review collected by and hosted on G2.com.

What problems is Rithum solving and how is that benefiting you?

Orders get placed on HD.com and from OrderStream. Having all of these orders in a centralized location is extremely helpful. I use another system called B2B to import the orders into Netsuite so each and every order does not need to be manually entered. Having this system allows me to look up customers order easily and cross reference it to Netsuite, Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

12/3/2018

"User friendly "

5/5

What do you like best about Rithum?

The site is very user friendly and efficient Review collected by and hosted on G2.com.

What do you dislike about Rithum?

You can only load inventory one at a time Review collected by and hosted on G2.com.