Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"DSCO"
5/5
What do you like best about Rithum?

Ability to Bulk upload, switch between accounts easily, automated invoicing, update inventory without long lag time Review collected by and hosted on G2.com.

What do you dislike about Rithum?

It's still a very new program, I will be interested when it becomes more streamline and has more features. Even the search can be a little annoying sometimes as well as the upload confirmations are not clear. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Great company and best in market scalability"
5/5
What do you like best about Rithum?

It has a wide range of possibilities. It can do just about anything you want to with the proper experience Review collected by and hosted on G2.com.

What do you dislike about Rithum?

Difficult to get all products up and running through the system. After onboarding on the platform, Channel Advisor customer support is very lacking unless you pay for premium support. Review collected by and hosted on G2.com.

Response from Channel Advisor of Rithum

It’s been an absolute pleasure serving you. Our team works hard to support your goals, so we appreciate you taking time to share your feedback with us. Thank you!

Larry P.
LP
Larry P.
President
Small-Business (50 or fewer emp.)
"Comprehensive Auction/Internet Management System"
5/5
What do you like best about Rithum?

It does almost everything I need to run my business. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

No support other than emergencies on the weekends. Review collected by and hosted on G2.com.

Response from Channel Advisor of Rithum

Thank you for the awesome review, Larry! Our team works hard to support your business needs, and we’re happy to hear we hit the mark for you. Thanks for being a ChannelAdvisor customer!

Verified User in Chemicals
AC
Verified User in Chemicals
Small-Business (50 or fewer emp.)
"Extremely knowledgeable and caring staff. Willing to give expert advise in order for us to succeed."
5/5
What do you like best about Rithum?

Channel Advisor helps us manage our products, channels, sales, inventory, and orders all in one location. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

Channel Advisor is very complex because of the multiple capabilities they have to offer. It takes time to learn the platform. Review collected by and hosted on G2.com.

Response from Channel Advisor of Rithum

We’re so excited to hear about your experience with ChannelAdvisor! Thanks for your feedback and here’s to your continued success. We’re glad to be part of your team.

Steven L.
SL
Steven L.
Director
Small-Business (50 or fewer emp.)
"Could not be easier, EDI saviour"
5/5
What do you like best about Rithum?

Ease of use and simplicity. Simple menus and procedures. This has saved our company thousands of dollars in programming and manhours. It also allowed us to focus on our core business tasks. Entering into the dropshipworld became an open door. Our clients also benefited with increased sales and options to new vendors. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

After coming from the expensive options of EDI and CommerceHub, I love DSCO. One thing is that I find the inventory a bit confusing as I am unable to delete items, only hide them. I don't understand this so my spreadsheets is not as clean as I understand. Review collected by and hosted on G2.com.

Rana Abdul R.
RR
Rana Abdul R.
Amazon Marketplace Management
Small-Business (50 or fewer emp.)
"Channel Advisor is very time, cost effective tool for large scale of ecommerce business"
5/5
What do you like best about Rithum?

Most of the best part is sending inventory into multiple e-commerce marketplaces and manage inventory very easy way. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

It very expensive to use. Channel Advisors need to change their business plans. Review collected by and hosted on G2.com.

Response from Channel Advisor of Rithum

Hello,

Thank you for this valuable feedback. We’re glad to hear that you found a solution with ChannelAdvisor that allowed your business to excel. We know you have a choice, and we want you to know we appreciate the chance to work with you.

PJ
Patti J.
Mid-Market (51-1000 emp.)
"Great Team at DSCO!!"
4.5/5
What do you like best about Rithum?

The team there is more than willing to go the extra step and help. I probably don't have the most cases out there but when I do put in a case, they are on top of it and I receive an answer back within the hour. Karrianne, Ryan and Nathan always have good answers and have always provided a why it's like that. I know there are others that have helped me out in the past as well. Like I said, they are helpful and really do provide educated answers. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

Not a lot to dislike. They are great people and very easy to understand and deal with. There are some quirks with DSCO but not the people. "Admin Settings" - still get the spinning circle. And this is probably not a quirk at DSCO but I always seem to have issues with mapping settings for shipping. Probably more me than DSCO. Review collected by and hosted on G2.com.

KS
Karen S.
Sales Associate
Mid-Market (51-1000 emp.)
"Easy to use platform"
5/5
What do you like best about Rithum?

DSCO is easy to use, errors will alert you if something is mistakenly typed in wrong, giving you a change to edit before moving on. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

The only downside of using DSCO, is updating an estimated ship date, which requires it to be changed in two places. Review collected by and hosted on G2.com.

LF
Lisa F.
Small-Business (50 or fewer emp.)
"Dsco is easy to use and great for managing inventory"
5/5
What do you like best about Rithum?

Easy to navigate, easy to update inventory and print orders. Review collected by and hosted on G2.com.

What do you dislike about Rithum?

I wish Dsco did a better job at helping me connect with new accounts that already use Dsco. I would love to use Dsco as a source to find new business for drop ship Review collected by and hosted on G2.com.

LA
liza a.
Small-Business (50 or fewer emp.)
"liza4DSCO"
5/5
What do you like best about Rithum?

intuitive, services many of the customers that I do drop ship, free!

rapid response Review collected by and hosted on G2.com.

What do you dislike about Rithum?

would like to have a little interaction occasionally instead of hammering away at email only Review collected by and hosted on G2.com.