SD
Sue D.
Enterprise (> 1000 emp.)
"The most user friendly risk management tool"
5/5
What do you like best about RiskSmart?

For a medium sized enterprise such as ours RiskSmart is the ideal compromise on functionality and userability vs cost. The user interface is easy for people who aren't risk professionals, but who own and manage the organisation's risks, to use on a day to day level and the ability to filter on the risk register and dashboards allows simple reporting to the Risk committee at an executive level.

The system was up and running very quickly and the customer support from RiskSmart is fast, friendly and knowledgable. The RiskSmart team are risk professionals so understand queries immediately are open to suggestions for enhancements to the way the system can work across multiple different types of organisation. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

There is nothing I dislike about RiskSmart. The only advice I would give to new customers who don't have an existing risk management system (or who run purely from spreadsheets) is to know how you would like your processes to work and your risk registers to be structured because it is so flexible and has so many possibilities it would be easy to over engineer a solution! Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Brilliant Service, helpful, insightful and great to work with."
5/5
What do you like best about RiskSmart?

The product it self is fantastic and whilst we are still in the early stages i can see it will massively enhance our processes and reporting.

Everyone we have worked with at RiskSmart have been fantastic. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

Nothing. Any time we come up against a potential block the guys work with us to get a resolution. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Easy to use platform with great support"
5/5
What do you like best about RiskSmart?

The platform has strong inherent ease of use, significantly aiding adoption among risk and control owners. Multiple different departments are keen to use the wider ecosystem after seeing demos of the platform.

The RiskSmart team are all fantastic, and have been great helps in configuring to our very specific requirements. They are a great sounding board for ideas, and understand risk management so they are able to provide feedback to our proposals and often make our ideas better. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

Some functionality may be limited, but everything we had concerns about is on their roadmap, and we've seen over the last 12-18 months how quickly they deliver on their plans to grow and enhance the platform Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Risk Management that is smart"
5/5
What do you like best about RiskSmart?

RiskSmart does the basics of risk management very well. It is not just a system for risk professionals wh use it every day but one for all occasional users. It is intuitative and easy to use for those without a backgorund in risk but managment of risk is part of their job. It is an important tool for embedding and develoing risk awarness in our orgnanisation. The RiskSmart team are risk professionals themselves and understand what users are looking for in a risk management solution. They are actvively open to ideas to continually improve the system and are proactive in delivering solutions and workarounds if the system does not neccesarily cover our firms specific requirements. It is was easy to implement and quickly adopted by users to intetegrate with our risk management processes. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

There is not much to dislike. Where things are not perhaps what you would want, the team act on feedback and embed them into their development work. The system continues to grow and improve Review collected by and hosted on G2.com.

Arran L.
AL
Arran L.
Operational Risk Officer
Mid-Market (51-1000 emp.)
"Excellent Product and Even Better Customer Support"
5/5
What do you like best about RiskSmart?

The system is clean and intuitive. There are regular feature releases that further enhance Risk Management and also efficiencies in use of the platform and BAU work. Implementation of the system was quick and efficient, our requirements were outlined with guidence from the support team and we achived a go live date within 2 months. Our business were able to quickly realise the benefits of the system and has embedded will with support of the excellent training provided.

Overall this is a great system that has helped our business take a big step in Risk Managment Maturity and is accompanied by a fantastic and efficient support team. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

There is little to say in the way of dislikes, The platform and the support team leave little room for a negative experience. a couple of minor bugs were identified when using the system but these were very quickly resolved Review collected by and hosted on G2.com.

BP
Ben P.
Mid-Market (51-1000 emp.)
"Intuitive system and fantastic customer experience"
5/5
What do you like best about RiskSmart?

RiskSmart is a great intuitive system for any risk professional, and fantastic for the the wider business to easily manage their risk and control environments, without the over complicated spreadsheets, procedures and terminology.

The team at RiskSmart are fantastic, and the fact that they are all risk professionals certainly helps in solutionising problems areas. They are always on hand, and no query or idea is too difficult to discuss or solve. The implementation period was simple, and done at a speed which worked best for us. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

The business and system capabilities are still growing, and we've got a long list of items and features that we want, but cant be delivered yet. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"A breath of fresh air"
5/5
What do you like best about RiskSmart?

All risks, controls, assessments, policies in one place and multi linkage possible. Easy to navigate. The team are really helpful Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

Reporting can be an area that needs improvement Review collected by and hosted on G2.com.

LC
Lisa C.
Mid-Market (51-1000 emp.)
"Simple and easy to use to help reduce inefficiencies and improve data oversight"
5/5
What do you like best about RiskSmart?

The platform is very easy to use and navigate. The implementation team have been excellent and is it clear that the platform will continue to evolve to further help Risk and Compliance Teams. It has allowed us to have greater insight over our data in a much more efficient way. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

We have only recently started to use RiskSmart and we've been very happy so far. If there is something that we didn't like I would be confident to raise it with the RiskSmart Team. They are constantly evolving and improving the product and do take on board customer feedback. Review collected by and hosted on G2.com.

Morris O.
MO
Morris O.
Senior Risk Manager
Mid-Market (51-1000 emp.)
"The most simple Risk Management tool with amazing support!"
5/5
What do you like best about RiskSmart?

The tool is easy to use and highly effective. We have seamlessly integrated it into our Risk Management Framework and RiskSmart have been on hand every step of the way, helping us customise their product for our use case. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

There is nothing to dislike about the product, and any queries we escalated were promptly addressed by RiskSmart.

A truly fanatic customer experience! Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Risk Smart is adaptable for your organisation"
5/5
What do you like best about RiskSmart?

After using spreadsheets to manage risk for many years, we took the step to investigate available Risk Platforms. We found RiskSmart to be the most proportionate and aligned to our business. RiskSmart is very user friendly and we have been very well supported by the team throughout. The platform has been embedded in second line and first line are now beginning to use it. The feedback recieved has been very positive due to it's ease of use and intuitive and straightforward interface.

RiskSmart has been transformational in how our business manages and reports on it's risks and controls. Review collected by and hosted on G2.com.

What do you dislike about RiskSmart?

To date, nothing! RiskSmart does everything that we need as a business. Review collected by and hosted on G2.com.