FS
Federico S.
P
Enterprise (> 1000 emp.)
"Camm.Risk Integration"
4.5/5
What do you like best about Riskonnect GRC solutions?

The integration process is still taking place, so I have not had the chance to work with the finalized product as of yet. However, from what I am experiencing in the integration process with Carolina (last name not shared for PI purposes) is great.

The integration process, so far has been smooth, quick and extremely professional.

It is easy to follow and understand the next steps. Carolina's attitude is friendly, professional and gets people engaged.

The configuration files are easy to follow and helps understand what is needed, all followed by a clearly stated project plan.

If the final product is as the integration, our company has made the right call. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

There is nothing to mention so far in this category. Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Smooth implementation. The team were very collaborative and supportive."
5/5
What do you like best about Riskonnect GRC solutions?

The configuration can be as bespoke as you need to suit the requirements. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

Managing the config changes from an admin perspective needed quite detailed training to pick up. Review collected by and hosted on G2.com.

Response from Adam Allcock of Riskonnect GRC solutions

Thank you very much for taking your time to leave a review. We really appreciate your kind words and feedback, and we're delighted to hear how happy you are with the bespoke software configuration and how it's helped you move away from a spreadsheet-based approach.

Kind Regards,

Adam Allcock

Digital Marketing Manager

NP
Nat P.
Group Risk and Compliance Advisor
Enterprise (> 1000 emp.)
"Positive experience with user friendly product and good support provided."
4.5/5
What do you like best about Riskonnect GRC solutions?

The approach taken for documenting the assessment of risks is well aligned to the ISO31000 risk management standard, so it also aligns well with our own corporate approach to managing risk. Also, the standard reports available are suitable for an audience of senior leaders and are much more presentable and efficient than what we were doing manually. I have found the product to be user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

So far there is very little I dislike about the product. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Mid-Market (51-1000 emp.)
"A much improved consolidated approach to risk management"
4.5/5
What do you like best about Riskonnect GRC solutions?

The Risk Register landing page provides an overall summary of the essential details of each risk allowing you to prioritise and manage your risks effectively. The ability to filter the risks with multiple options is also extremely beneficial in a large organisation. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

The data in the reports is unreliable. On too many occasions, I have identified inaccurate data which is not ideal when reporting to the Audit and Risk Committee. The inability to remove inactive risks from some reporting and the dashboard gives an inaccurate view of the current active risks in place. Review collected by and hosted on G2.com.

Verified User in Investment Management
AI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Great integrated risk, compliance and work-flow platform"
5/5
What do you like best about Riskonnect GRC solutions?

Crisp UX and well-designed content that is easy to navigate and work with. I like how records in the various modules can be linked to improve the integration of data across risk, compliance, incident reporting and other business registers. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

Autosave is not yet a feature on the web-based platform, so constant saving and refreshing can waste time. I understand though that autosave is in the pipeline for development. Review collected by and hosted on G2.com.

Emma S.
ES
Emma S.
Head of Risk
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"CAMMs Risk"
2.5/5
What do you like best about Riskonnect GRC solutions?

The responsiveness of the team when we need supporting. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

Sometimes development and implementation can take longer then planned. We've had a few issues post go live with the workflows not working. Review collected by and hosted on G2.com.

Response from Suzanne Degun of Riskonnect GRC solutions

Thank you for sharing your feedback. We are sorry to hear that you have had a few issues with workflows but delighted to hear the team are responding well to help resolve this. We take all feedback seriously and thank you for taking the time to share this with us. We hope that this will soon have turned around and you are enjoying the software worthy enough for top marks. If you have any further feedback to share, feel free to contact me at Suzanne.Degun@cammsgroup.com

Best wishes,

Suzanne Degun

VP Marketing

Camms

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Its not a user friendly system. There are some fundamental flaws"
0.5/5
What do you like best about Riskonnect GRC solutions?

Nothing really. Its not user friendly at all Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

All of it. Complexity of building reports. Lack of risk management functions. Not user friendly Review collected by and hosted on G2.com.

Response from Suzanne Degun of Riskonnect GRC solutions

Thank you for sharing your feedback. We are sorry to hear that you do not find our solution user friendly and you are finding it difficult to build reports. We take all feedback seriously and thank you for taking the time to share this issue with us. I want you to know that we have forwarded your review on to our services and support teams. We would love to work with you to understand more of where you feel our solution falls short in risk management and how it could be improved.

The reports are automatically generated from the reporting hub of the system and via filters information can be included/excluded, we would be happy to provide some additional training on this area as well as the ad-hoc reporting feature. We have professionally trained reporting experts and technical product consultants ready to assist you with your immediate issues and look forward to connecting soon.

If you can send me your contact details, I can connect you to the correct team for your account and we can try to turn this experience around for you. My contact details are below.

Suzanne Degun | VP of Marketing | Camms | Suzanne.degun@cammsgroup.com

You can also use the Camms.College learning and training platform to schedule a discussion with a Camms Product Consultant: https://cammscollege.com/virtual-consulting/

JL
Jon L.
Group Performance and Assurance Manager
Enterprise (> 1000 emp.)
"An excellent, thoughtfully designed flexible system"
4.5/5
What do you like best about Riskonnect GRC solutions?

Following training, we have been able to amend, add or change any part of the system ourselves, which has led to a much greater understanding of the system and allowed us to expand the use of CAMMS to areas of the business that were not part of our initial plan. This level of flexibility has been invaluable during the covid pandemic.

We can automate basic reports and email notifications so the business is always aware of the activity going on at the airports. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

Although a great tool the insights reporting module doesn't allow us to produce a full dashboard to the level we require Review collected by and hosted on G2.com.

KC
Kate C.
Risk Advisor
Mid-Market (51-1000 emp.)
"Great functionalities in the system but ensure you have all requirements prior to scoping"
4/5
What do you like best about Riskonnect GRC solutions?

Being able to link everything together is the best part of the camms risk functionalities. It's really useful to see all incidents, risks, actions, policies and KRIs together. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

Implementation is a long process but helps to ensure that everything is right within the system and that it's working properly before launch. Review collected by and hosted on G2.com.

Verified User in Food Production
EF
Verified User in Food Production
Mid-Market (51-1000 emp.)
"Great product, great support."
4.5/5
What do you like best about Riskonnect GRC solutions?

The CAMMS team were super helpful and the Project Manager worked with us to ensure we hit our project deadlines. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect GRC solutions?

Not so much a dislike, but I found it difficult to work out exactly how we wanted to configure the product before we had the chance to get our hands on it. After using it for a short time, we understood far better how we wanted to use the product. My recommendation would be to take a more agile approach to developing and implementing the product for clients who are new to the platform. Review collected by and hosted on G2.com.