It is intuitive, powerful, and provides actionable insight. The digital forms for incident entry are both powerful and user-friendly. Review collected by and hosted on G2.com.

It can sometimes get bogged down when analyzing a large data set and information overload Review collected by and hosted on G2.com.

Latest graph and including Cronos for everyone.

My customer manager, James has become part of the team which is really nice and necessary. Review collected by and hosted on G2.com.

Old fashion part of the prosuct still leaving in the program coding. Review collected by and hosted on G2.com.

1. Awesome functionality

2. Custom forms

3. Dashboards Review collected by and hosted on G2.com.

Getting the full functionality has taken a long time for Ventiv to onboard us. Still waiting 4 years into contract. Review collected by and hosted on G2.com.

forward-thinking, user friendly, customer service Review collected by and hosted on G2.com.

learning/training how to use the system in it's full capability, a lot to learn! Review collected by and hosted on G2.com.

A few of the things I like best about IRM is how user friendly the interface is as an administrator. I also like the reporting and dashboard products. Review collected by and hosted on G2.com.

I would say the SSO process has been the only dislike I have experienced so far. *note, this issue for our Originazion has been resolved by the IRM team and seems to be working much better. Review collected by and hosted on G2.com.

The dashboard, although we're still working on customizing it for our Company's needs. It's been a month and still no progress. Review collected by and hosted on G2.com.

I haven't found it very easy to set up dashboards and some of our OSHA data is not coming over fully from C/E Review collected by and hosted on G2.com.

I love the reporting and the integration opportunities from Ventiv's custom forms. We were using a legacy system that required a lot of manual data entry from our adjusters. Still, Ventiv was able to build some custom forms for us that automatically populates system fields. We're averaging at least two hours less time spent per initial claim. It has changed the way we operate. We are much more efficient. Review collected by and hosted on G2.com.

The reporting took some time to configure to get it the way we like it. Now it's great, but understand that it's not all entirely plug and play. There is a learning curve, and there's even more reporting functionality if you know enough basic programming. Review collected by and hosted on G2.com.

I love how Ventiv is constantly working to keep up with improving technology. They have demonstrated over the years that they are our partners and strive to help us and needs change. Review collected by and hosted on G2.com.

I can honestly say that Ventiv has not done anything that I dislike. Review collected by and hosted on G2.com.

Best part of merging risks across silos and provide an integrated view across domains. Review collected by and hosted on G2.com.

Lack of better dashboarding and reporting features which are available in Archer and other industry-leading tool. Review collected by and hosted on G2.com.

The flexibility of IRM is amazing. Love the ability to customize as much or as little as needed for either the most basic or advanced users. The enhanced search features of IRM over RiskConsole have enhanced the efficiency of updating data, searching, and building queries. Review collected by and hosted on G2.com.

Creating reports still requires skills and knowledge that most basic users do not possess, but often queries can be used as an alternative in a pinch. Review collected by and hosted on G2.com.