# Best Sales Coaching Software - Page 2 *By [Julie Jung](https://research.g2.com/insights/author/julie-jung)* Sales coaching software gives salespeople and managers the ability to analyze sales calls to help refine technique, establish best practices, and improve sales close rates. Sales coaching tools enable continuous training with features such as conversation intelligence, live feedback from observers, and the signalling of upsell or close opportunities. These platforms may also provide a repository of previously recorded sales calls, as well as a list of upcoming sales deals in the pipeline. This provides greater visibility over which sales calls may have a direct influence over revenue. In some cases, live feedback or review is offered by a third-party representative or artificial intelligence. With help from these tools, teams can reduce ramp time by quickly identifying areas for improvement and aligning the messaging and approach among client-facing salespeople. Sales coaching software is a natural complement to [sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) which trains new hires and provides continual training through role playing, skills assessments, and microcourses. Sales coaching software may integrate with [outbound call tracking software](https://www.g2.com/categories/outbound-call-tracking) to streamline cold dialing and lead follow-up calls, and integrate with or share features of [video conferencing software](https://www.g2.com/categories/video-conferencing) for joint or observed calls with clients. These tools may also integrate with [sales enablement software](https://www.g2.com/categories/sales-enablement) and [sales performance management software](https://www.g2.com/categories/sales-performance-management) so sellers can access relevant resources and receive feedback on their overall success respectively. Emails and calls captured within a sales coaching platform will often be tied to customer data in the company’s [CRM software](https://www.g2.com/categories/crm). To qualify for inclusion in the Sales Coaching category, a product must: - Offer capture, analysis, and feedback tools related to sales calls - Help identify pivotal moments or opportunities in conversations, as well as areas for improvement, to share with the corresponding salesperson - Integrate with call dialers, CRM software, or both to pull and store sales call information ## Top Sales Coaching Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Gong](https://www.g2.com/products/gong/reviews) | 4.7/5.0 (6,497 reviews) | Call recording with AI-driven rep coaching | "[Actionable Conversation Insights That Keep Teams Aligned.](https://www.g2.com/survey_responses/gong-review-12837945)" | | 2 | [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5.0 (24,650 reviews) | Live deal-data coaching inside Salesforce pipelines | "[Powerful, Customizable Sales Platform—But Needs Onboarding to Tame Complexity](https://www.g2.com/survey_responses/agentforce-sales-formerly-salesforce-sales-cloud-review-12936463)" | | 3 | [Fathom](https://www.g2.com/products/fathom-video/reviews) | 5.0/5.0 (6,885 reviews) | AI call recording with CRM-synced summaries | "[Excellent Free Plan, Solid Support, and a robust MCP](https://www.g2.com/survey_responses/fathom-review-13001468)" | | 4 | [Mindtickle](https://www.g2.com/products/mindtickle/reviews) | 4.7/5.0 (2,216 reviews) | Practice-driven readiness with AI call coaching | "[Smooth, Easy-to-Manage Sales Training with Mindtickle](https://www.g2.com/survey_responses/mindtickle-review-12908229)" | | 5 | [Nooks](https://www.g2.com/products/nooks/reviews) | 4.8/5.0 (1,569 reviews) | Live cold call coaching in virtual sales floors | "[Nooks Supercharged Our Call Volume and Conversations](https://www.g2.com/survey_responses/nooks-review-13036332)" | | 6 | [Substrata](https://www.g2.com/products/substrata-substrata/reviews) | 4.9/5.0 (1,093 reviews) | B2B deal coaching with behavioral signal intelligence | "[Real Insights for Real Global Sales Challenges](https://www.g2.com/survey_responses/substrata-review-12617983)" | | 7 | [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) | 4.5/5.0 (3,395 reviews) | — | "[Amazing Platform That Helps Marketers Bridge the Gap with your Audience](https://www.g2.com/survey_responses/gtm-studio-powered-by-zoominfo-review-9742370)" | | 8 | [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) | 4.9/5.0 (243 reviews) | Pharma field rep readiness with AI roleplay | "[SmartWinnr Makes Sales Training Real with Natural Roleplays and Actionable Reports](https://www.g2.com/survey_responses/smartwinnr-review-12485064)" | | 9 | [RingEX](https://www.g2.com/products/ringex/reviews) | 4.2/5.0 (1,362 reviews) | — | "[Seamless Communication, Unifies Our Workflow](https://www.g2.com/survey_responses/ringex-review-12983792)" | | 10 | [Jiminny](https://www.g2.com/products/jiminny/reviews) | 4.6/5.0 (927 reviews) | Call recording with AI-powered self-coaching frameworks | "[AI-Powered Call Insights with Accurate Highlights, Summaries, and CRM Integration](https://www.g2.com/survey_responses/jiminny-review-12917847)" | --- ## What Are the Most Common Questions About Sales Coaching Software? *AI-generated · Last updated: May 26, 2026* ### What is the best sales coaching tool for improving close rates? Based on G2 reviews, Gong stands out as the strongest fit in this dataset for improving close rates because verified users consistently connect it to better coaching, stronger deal visibility, and more confident follow-up. According to verified users, Gong helps teams review calls, identify winning patterns, surface objections, and coach reps using real customer conversations instead of memory or guesswork. G2 reviewers mention that this makes it easier to refine messaging, improve deal strategy, and spot risks before opportunities stall. Users also describe faster ramp time and more focused feedback for reps and managers. In this recent review set, Gong is the single most grounded recommendation because it appears most often and repeatedly ties coaching insights to better sales execution. **Here are some of the top-rated products on G2:** - [Gong](https://www.g2.com/products/gong/reviews) – best for reviewing calls, surfacing objections, and coaching reps with searchable conversation insights - [Nooks](https://www.g2.com/products/nooks/reviews) – useful for live coaching and outbound call productivity with sales floor collaboration - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – suitable for teams that want coaching tied to CRM workflows and sales task automation ### Which sales coaching platform offers the most personalized training plans? Based on G2 reviews, SmartWinnr is frequently described by verified users as a platform that supports tailored learning paths, role-based assignments, and ongoing reinforcement for field teams. G2 reviewers mention structured learning journeys, quizzes, AI roleplays, and targeted coaching that can be aligned to team, role, or product focus. Reviews also point to managers being able to assign specific content and track readiness across different groups, which supports a more personalized training approach. Other products in this dataset also mention onboarding and coaching, but SmartWinnr reviewers most clearly describe customized training delivery and continuous reinforcement in day-to-day workflows. According to verified users, that makes it a strong option for organizations that want more individualized coaching and enablement experiences. ### Which vendor provides AI-powered sales conversation analysis? Based on G2 reviews, Gong is the clearest example in this dataset of a vendor providing AI-powered sales conversation analysis. Verified users repeatedly describe call recording, transcription, AI summaries, keyword tracking, searchable transcripts, and insights that help teams understand messaging, objections, risks, and next steps. According to verified users, these features reduce manual note-taking and make it easier to analyze what happened in customer conversations at scale. G2 reviewers mention using Gong to identify patterns in winning and losing deals, review call moments quickly, and coach teams with objective data from actual conversations. While several products here include AI summaries or coaching features, Gong appears most consistently in reviews tied directly to conversation analysis across sales calls. ### What platform integrates sales coaching with CRM systems? Based on G2 reviews, Gong is one of the strongest examples of a platform that combines sales coaching with CRM-connected workflows. G2 reviewers mention that it records and analyzes conversations while also syncing with systems like Salesforce, helping teams connect call insights to deal progress and pipeline activity. According to verified users, this reduces manual logging, keeps notes and summaries tied to customer records, and gives managers more context for coaching and deal reviews. Reviews also highlight that coaching becomes more actionable because reps and leaders can work from both conversation data and account context in one motion. Other products in this dataset mention CRM integrations too, but Gong is most consistently described as blending coaching, conversation analysis, and CRM-linked visibility. ### Which tool supports sales coaching for remote teams? Based on G2 reviews, Nooks is strongly associated with supporting sales coaching for remote teams. Verified users describe its virtual sales floor, live collaboration, call monitoring, coaching labs, and shared calling environment as especially useful for distributed teams. According to verified users, it helps remote reps stay connected, listen to one another’s calls, get real-time feedback, and avoid the isolation that often comes with outbound work. G2 reviewers mention that managers can coach in the moment, support onboarding, and review calls more effectively without being physically present. Several products in this category support coaching overall, but Nooks stands out in this review set for the way remote collaboration and coaching are built directly into daily calling workflows. ### Which vendor offers analytics on sales rep performance improvement? Based on G2 reviews, Gong is repeatedly described as a vendor that offers analytics tied to sales rep performance improvement. G2 reviewers mention scorecards, talk ratio insights, call scoring, trend visibility, objection tracking, and searchable call data that managers use to coach more precisely. According to verified users, the value comes from being able to review real conversations, compare rep behavior, and identify where messaging, pacing, or follow-up can improve. Reviews also highlight that onboarding and ramp time improve when teams can learn from top performers’ calls and get more objective feedback. While other products in this dataset include performance dashboards, Gong appears most often in reviews that directly connect analytics to rep development, coaching quality, and day-to-day sales improvement. ### Which solution supports real-time call feedback? Based on G2 reviews, Balto is the strongest fit in this dataset for real-time call feedback. Verified users describe prompts, rebuttals, compliance reminders, and live coaching that appear during the call instead of only after it ends. According to verified users, this helps agents stay on track, respond to objections more confidently, and maintain consistency without sounding robotic when the setup is well aligned. G2 reviewers mention that it improves confidence, shortens ramp time for newer reps, and supports better call flow by guiding key points in the moment. Other products here offer post-call summaries or coaching analysis, but Balto is most directly tied in reviews to live feedback and in-call guidance while conversations are happening. ### What is the most affordable sales coaching software for SMBs? Based on G2 reviews, affordability is discussed more as relative value than exact pricing, so there is not enough grounded evidence to name a single cheapest option. According to verified users, some buyers highlight products that feel practical for smaller teams because they are easy to adopt, reduce manual work, or deliver useful coaching without a heavy setup burden. G2 reviewers mention cost concerns for some enterprise-oriented platforms, while other tools are described as simpler to roll out and easier to justify through time savings, onboarding support, or training efficiency. For SMB buyers comparing sales coaching software, the most grounded takeaway is to prioritize tools with clear adoption, coaching impact, and manageable setup based on your team’s workflow. **Here are some of the top-rated products on G2:** - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – useful for teams that want centralized visibility and coaching tied to CRM workflows - [Fathom](https://www.g2.com/products/fathom-video/reviews) – strong for automatic summaries, action items, and lightweight coaching through meeting review - [Gong](https://www.g2.com/products/gong/reviews) – best for teams prioritizing deep coaching and deal visibility, though some reviewers note budget considerations ### What is the top-rated sales coaching platform for enterprises? Based on G2 reviews, Gong is the most grounded enterprise recommendation in this dataset because reviewers repeatedly describe broad coaching use cases across onboarding, manager feedback, deal inspection, call analysis, and cross-team visibility. According to verified users, enterprise teams use it to review customer conversations at scale, identify winning patterns, support ramp time, and improve forecasting discussions with a shared source of truth. G2 reviewers mention that it helps sales leaders coach with objective call data instead of relying on rep recollection, while also supporting integrations and wider revenue workflows. Some reviews note a learning curve and dense feature set, but that same depth is often described as valuable for larger organizations that need scalable coaching and deal visibility. **Here are some of the top-rated products on G2:** - [Gong](https://www.g2.com/products/gong/reviews) – ideal for enterprise teams that need scalable coaching, searchable call analysis, and deal visibility - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) – best for organizations that want coaching and automation within a broad CRM ecosystem - [Nooks](https://www.g2.com/products/nooks/reviews) – useful for enterprise outbound teams focused on coaching, collaboration, and call productivity ### What platform provides on-demand sales training content? Based on G2 reviews, SmartWinnr is strongly associated with on-demand sales training content. Verified users describe short learning modules, quizzes, structured learning journeys, content libraries, and mobile-friendly access that let reps train when it fits their day instead of relying only on live sessions. According to verified users, this makes it easier to reinforce product knowledge, onboarding content, objection handling, and field readiness over time. G2 reviewers mention that managers can assign content by role or team and track completion without chasing learners manually. Other products in this dataset also support enablement libraries or course content, but SmartWinnr is most consistently described in reviews as a platform built around flexible, ongoing, on-demand training for sales teams. ## How Many Sales Coaching Software Products Does G2 Track? **Total Products under this Category:** 221 ### Category Stats (Jul 2026) - **Average Rating**: 4.63/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Flockjay (+3.09%) - Among all products in this category, Flockjay recorded the largest rating increase compared to last month *Last updated: July 01, 2026* ## How Does G2 Rank Sales Coaching Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 105,200+ Authentic Reviews - 221+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Sales Coaching Software Is Best for Your Use Case? - **Leader:** [Gong](https://www.g2.com/products/gong/reviews) - **Highest Performer:** [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) - **Easiest to Use:** [SmartWinnr](https://www.g2.com/products/smartwinnr/reviews) - **Top Trending:** [Nooks](https://www.g2.com/products/nooks/reviews) - **Best Free Software:** [GTM Studio - Powered by ZoomInfo](https://www.g2.com/products/gtm-studio-powered-by-zoominfo/reviews) --- **Sponsored** ### Apollo.io Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1034&secure%5Bchosen_at%5D=2026-07-01T22%3A16%3A29Z&secure%5Bdisplayable_resource_id%5D=1034&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1034&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=19743&secure%5Bresource_id%5D=1034&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsales-coaching&secure%5Btoken%5D=bd64cd99c001afb320f028f3a8adad2ff771112d83797eb193295fc03a390a33&secure%5Burl%5D=https%3A%2F%2Fwww.apollo.io%2Fdemo%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3DG2Clicks%26utm_content%3Dtopic%26utm_term%3Dsalescoaching&secure%5Burl_type%5D=custom_url) --- ## Sales Coaching Software Features & Capabilities ### What are the Best Sales Coaching Software with Competition? Motivates employees by creating time-sensitive competititons that drive performance. **Top-rated Sales Coaching Software for Competition:** - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) - [Substrata](https://www.g2.com/products/substrata-substrata/reviews) [Explore Sales Coaching Software with Competition](https://www.g2.com/categories/sales-coaching/f/competition) ### What are the Best Sales Coaching Software with Playbook Creation? Allows for the creation of a customized playbook that new hires can use for reference in understanding company-specific sales processes. **Top-rated Sales Coaching Software for Playbook Creation:** - [Gong](https://www.g2.com/products/gong/reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) [Explore Sales Coaching Software with Playbook Creation](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Best Sales Coaching Software with Coaching Card? Allows managers to utilize and snapshot scorecards to coach new hires and assign action items. **Top-rated Sales Coaching Software for Coaching Card:** - [Gong](https://www.g2.com/products/gong/reviews) - [Mindtickle](https://www.g2.com/products/mindtickle/reviews) - [Nooks](https://www.g2.com/products/nooks/reviews) [Explore Sales Coaching Software with Coaching Card](https://www.g2.com/categories/sales-coaching/f/coaching-card) ## What Are the Top-Rated Sales Coaching Software Products in 2026? ### 1. [Proshort](https://www.g2.com/products/proshort/reviews) Proshort (https://proshort.ai/) is a contextual rep empowerment platform designed to supercoach your sales team using the behaviors of your best performers. Instead of relying on generic training or static playbooks, Proshort uses AI to analyze your sales calls, emails, CRM notes, and workflows to identify what’s actually working in your organization. It then delivers these winning behaviors directly to reps through personalized views, short video learning, and AI-driven playbooks. This means reps don’t just learn more they learn what works for your buyers, your product, and your sales motion. For managers, Proshort brings clarity to what drives performance. It highlights how top reps operate, what’s really happening inside deals, and where targeted coaching can have the biggest impact. Proshort isn’t another LMS or call recorder. It’s a supercoach that helps you scale the impact of your best reps and systematically raise the bar for everyone else. **Average Rating:** 4.6/5.0 **Total Reviews:** 62 **How Do G2 Users Rate Proshort?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Proshort?** - **Seller:** [Proshort](https://www.g2.com/sellers/proshort) - **Company Website:** https://proshort.ai/ - **Year Founded:** 2022 - **HQ Location:** Cupertino, US - **LinkedIn® Page:** https://www.linkedin.com/company/proshort/ (53 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 77% Mid-Market, 19% Small-Business #### What Are Proshort's Pros and Cons? **Pros:** - AI Summary (22 reviews) - Ease of Use (22 reviews) - Helpful (21 reviews) - Accuracy (18 reviews) - Call Recording (12 reviews) **Cons:** - Limited Customization (7 reviews) - Call Issues (6 reviews) - Missing Features (6 reviews) - Summary Quality (6 reviews) - Accuracy Issues (5 reviews) ### What Do G2 Reviewers Say About Proshort? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **automated meeting summaries** from Proshort, which streamline preparation and follow-up effectively. - Users find Proshort to be **incredibly easy to use** , enhancing productivity with its intuitive interface and helpful features. - Users find the **automated meeting summaries** of Proshort incredibly helpful for staying organized and accountable. - Users value the **accurate recording and note-taking** of Proshort, greatly enhancing their meeting insights and sales performance. - Users appreciate the **efficient call recording** of Proshort, enhancing clarity and providing valuable coaching insights for improved performance. **Cons:** - Users feel that the **customization options are limited** , making it less adaptable for diverse roles and needs. - Users report **call issues** like incorrect company info and inconsistent invite processes impacting their overall experience. - Users note the **missing features** in Proshort, particularly around CRM dependency and skill rating support. - Users experience **summary quality issues** , noting missed context and occasional inaccuracies in participant details. - Users report **accuracy issues** with Proshort, noting it sometimes misses context and provides incorrect information. #### What Are Recent G2 Reviews of Proshort? **"[My PA for Pre-Meeting and Post-Meeting Summaries](https://www.g2.com/survey_responses/proshort-review-12273417)"** **Rating:** 5.0/5.0 stars *— Joy B.* [Read full review](https://www.g2.com/survey_responses/proshort-review-12273417) --- **"[Turns Every Pre-Sales Conversation into Usable Intelligence](https://www.g2.com/survey_responses/proshort-review-12300342)"** **Rating:** 5.0/5.0 stars *— Akanksha A.* [Read full review](https://www.g2.com/survey_responses/proshort-review-12300342) --- ### 2. [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) Fireflies is an AI voice assistant that helps transcribe, summarize take notes, and complete actions during meetings. Our AI assistant, Fred, integrates with all the leading web-conferencing platforms in the world like Zoom, Google Meet, Webex, & Microsoft Teams along with business applications like Hubspot, Slack, Trello, Asana, Salesforce, and more. Record: Instantly record meetings across all major web-conferencing platforms. Invite Fireflies or have it automatically capture them. Transcribe: Fireflies can transcribe live meetings or audio files that you upload. Skim the transcripts & listen to the audio simultaneously. Summarize: AI Super Summaries provides you with detailed meeting overviews, outlines, meeting notes, keywords and action items. Quickly track and skim through an entire meeting in 5 minutes! Collaborate: Add comments & flag important moments on calls for teammates to easily review. Search: Review an hour long call in less than 5 minutes. Filter to action items, dates, metrics, and other important topics. Integrate: Your meeting notes, transcripts, and recordings are more valuable when they are automatically synced with tools and platforms you already use. Log meeting notes, transcripts, and recordings in your CRM & collaboration apps like Salesforce, Hubspot, Slack, Zapier, and lots more. Analyze: Conversation Intelligence generates insights around talk time, topic trends, sentiment, and much more. The conversation intelligence suite allows you to identify what’s working and what is not on calls. Insights help you coach your sales team to close more deals. They help your recruiters hire top talent faster by identifying trends across candidate interviews. Your entire organization can build better products by tuning into the voice of your customer. Discover what messaging works and what doesn’t from customer and team interactions. **Average Rating:** 4.7/5.0 **Total Reviews:** 747 **How Do G2 Users Rate Fireflies.ai?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 7.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Fireflies.ai?** - **Seller:** [Fireflies.ai](https://www.g2.com/sellers/fireflies-ai) - **Year Founded:** 2016 - **HQ Location:** San Francisco, CA - **Twitter:** @firefliesai (7,516 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10931378 (121 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Consulting, Marketing and Advertising - **Company Size:** 79% Small-Business, 18% Mid-Market #### What Are Fireflies.ai's Pros and Cons? **Pros:** - AI Summary (102 reviews) - Ease of Use (89 reviews) - Transcription (86 reviews) - Time-saving (84 reviews) - Transcripts (78 reviews) **Cons:** - AI Inaccuracy (39 reviews) - Meeting Management (32 reviews) - Expensive (26 reviews) - AI Limitations (23 reviews) - Poor Summarization (21 reviews) ### What Do G2 Reviewers Say About Fireflies.ai? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **real-time transcription and summaries** by Fireflies.ai, transforming meeting notes into actionable insights effortlessly. - Users highlight the **ease of use** of Fireflies.ai, finding it highly intuitive and time-saving for their workflows. - Users praise the **high accuracy** of Fireflies.ai, with transcripts reaching up to 95% correctness and easy navigation. - Users value the **time-saving capabilities** of Fireflies.ai, enhancing productivity during video meetings and note-taking. - Users appreciate the **high accuracy** of Fireflies.ai transcripts, enhancing their productivity and comprehension significantly. **Cons:** - Users experience occasional **AI inaccuracy** with action items and transcriptions, but find it manageable overall. - Users face challenges with **navigation and privacy concerns** , making it difficult to use Fireflies.ai effectively. - Users find Fireflies.ai **expensive** , especially with separate plans for AI and meeting records, limiting personalized branding. - Users express concerns about **AI limitations** , including data privacy and complicated download processes impacting usability. - Users find the **poor summarization** in Fireflies.ai frustrating, often needing to edit out irrelevant details and time metrics. #### What Are Recent G2 Reviews of Fireflies.ai? **"[Great Automated Summaries, Seamless Slack/CRM Sync, and a Lifesaving Global Search](https://www.g2.com/survey_responses/fireflies-ai-review-12754153)"** **Rating:** 4.0/5.0 stars *— Denis M.* [Read full review](https://www.g2.com/survey_responses/fireflies-ai-review-12754153) --- **"[Fast, Accurate Transcription for Voice Notes and Meetings](https://www.g2.com/survey_responses/fireflies-ai-review-12703398)"** **Rating:** 4.5/5.0 stars *— Çağrı P.* [Read full review](https://www.g2.com/survey_responses/fireflies-ai-review-12703398) --- #### What Are G2 Users Discussing About Fireflies.ai? - [How has Fireflies.ai supported your meeting transcription, and what features do you find most useful?](https://www.g2.com/discussions/how-has-fireflies-ai-supported-your-meeting-transcription-and-what-features-do-you-find-most-useful) - 1 comment - [Does fireflies AI work with teams?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-work-with-teams) - 2 comments, 1 upvote - [Does fireflies AI work with teams?](https://www.g2.com/discussions/does-fireflies-ai-work-with-teams) - 1 comment, 1 upvote - [Does fireflies Ai record video?](https://www.g2.com/discussions/fireflies-ai-does-fireflies-ai-record-video) - 1 comment, 1 upvote - [Does fireflies Ai record video?](https://www.g2.com/discussions/does-fireflies-ai-record-video) - 5 comments, 2 upvotes ### 3. [Grain](https://www.g2.com/products/grain/reviews) Grain is an AI-powered meeting recording tool built to help customer-focused teams understand, organize, and advocate for the needs of their customers. It connects seamlessly to platforms like Zoom, Google Meet, and Microsoft Teams to automate note-taking, record-keeping, and insight capture from every customer conversation. Grain ensures that no important detail, request, or moment of insight is ever lost, helping teams stay aligned and data-driven across every interaction. Conversation Intelligence Grain was designed with mid-market sales teams in mind. Transform everyday customer conversations into actionable revenue drivers by automatically identifying coaching opportunities, capturing key insights, and syncing them directly to your CRM to keep deals moving forward. With built-in automation and smart integration, Grain is free to start, simple to deploy, and cost-effective to scale across your entire organization. Superpower Your AEs Empower your account executives with AI-generated insights that drive results. Automatically update CRM properties, detect winning deal patterns using the “Deals” feature, and close more opportunities with meaningful, contextual data. Generate personalized follow-up emails in one click using meeting context, and instantly sync summaries and conversation details across your entire CRM ecosystem. Change Customer Success Send AI-driven customer feedback directly to sales, product, or leadership with a single click. Use Grain features like “Trackers” and “Ask,” along with MCP to highlight, share, and organize customer sentiment, requests, and milestones, ensuring teams stay aligned on what customers truly care about. Build Better Products Transform real customer conversations into context-informed deliverables including product briefs, roadmaps, and sprint plans. Keep teams connected with automatic Slack updates summarizing insights, next steps, and decisions. Grain helps you build better products and stronger customer relationships, faster. **Average Rating:** 4.6/5.0 **Total Reviews:** 304 **How Do G2 Users Rate Grain?** - **Ease of Use:** 9.4/10 (Category avg: 9.2/10) - **Knowledge Base:** 7.8/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.7/10) - **Playbook Creation:** 6.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Grain?** - **Seller:** [Grain Intelligence](https://www.g2.com/sellers/grain-intelligence) - **Year Founded:** 2018 - **HQ Location:** San Francisco, US - **Twitter:** @grainhq (1,984 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/grainhq/ (90 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student, CEO - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 77% Small-Business, 20% Mid-Market #### What Are Grain's Pros and Cons? **Pros:** - Accuracy (3 reviews) - CRM Integration (3 reviews) - Customization (3 reviews) - Note-taking (3 reviews) - Salesforce Integration (3 reviews) **Cons:** - Integration Issues (4 reviews) - AI Inaccuracy (2 reviews) - AI Limitations (2 reviews) - Call Issues (2 reviews) - Expensive (2 reviews) ### What Do G2 Reviewers Say About Grain? *AI-generated summary from verified user reviews* **Pros:** - Users highlight Grain's **exceptional accuracy** in transcription, significantly improving meeting documentation and workflow efficiency. - Users appreciate the **seamless CRM integration** of Grain, which saves time and enhances productivity in meetings. - Users value the **customizable templates and smart tags** in Grain, enhancing tracking and tailoring to specific needs. - Users value the **intelligent note-taking** of Grain, simplifying meeting summaries and enhancing team productivity effectively. - Users value the **seamless Salesforce integration** of Grain, enhancing productivity and simplifying workflows significantly. **Cons:** - Users experience **integration issues** with Productboard and CRMs, requiring extra work to achieve desired functionality. - Users find the **AI inaccuracy** limits the effectiveness of Grain for project management integration and actionable outputs. - Users feel that the **AI capabilities could be improved** , particularly in integrating with project management tools for actions. - Users struggle with **call issues** like distinguishing between meetings and calls, impacting the overall user experience. - Users find Grain to be quite **expensive** , particularly for small teams needing to access or share recordings. #### What Are Recent G2 Reviews of Grain? **"[Grain Is Indispensable for My Content Team](https://www.g2.com/survey_responses/grain-review-12852818)"** **Rating:** 5.0/5.0 stars *— Verified User in Marketing and Advertising* [Read full review](https://www.g2.com/survey_responses/grain-review-12852818) --- **"[Grain is a must-have tool for any customer-facing team](https://www.g2.com/survey_responses/grain-review-12799111)"** **Rating:** 5.0/5.0 stars *— Maksym P.* [Read full review](https://www.g2.com/survey_responses/grain-review-12799111) --- #### What Are G2 Users Discussing About Grain? - [What is grain company?](https://www.g2.com/discussions/what-is-grain-company) - [How do you use grain recording?](https://www.g2.com/discussions/how-do-you-use-grain-recording) - 1 comment - [Is Grain Zoom free?](https://www.g2.com/discussions/is-grain-zoom-free) - [What is Grain software?](https://www.g2.com/discussions/what-is-grain-software) ### 4. [Dialpad Support](https://www.g2.com/products/dialpad-support/reviews) Dialpad elevates every conversation with the leading Ai-powered customer communications platform. Tap into real-time Ai insights to enhance and streamline every interaction. Dialpad Support modernizes your inbound contact center with Ai agents, assistants, real-time guidance, and coaching. Dialpad Sell is the outbound solution that guides your sales reps with real-time Ai coaching, automation, and insights. Together Dialpad Support and Dialpad Sell are the leading contact center solution. You can: - Call, message, and meet in a single app - Focus on the conversation with real-time call transcriptions, Ai summaries, and action items - Provide real-time guidance and instant knowledge to agents - Empower supervisors to coach and monitor teams with live sentiment and automated quality management - Deflect simple customer inquiries 24/7 with our Ai Agent **Average Rating:** 4.4/5.0 **Total Reviews:** 671 **How Do G2 Users Rate Dialpad Support?** - **Ease of Use:** 8.9/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.8/10 (Category avg: 8.8/10) - **Leaderboard:** 8.7/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.7/10 (Category avg: 8.5/10) **Who Is the Company Behind Dialpad Support?** - **Seller:** [Dialpad](https://www.g2.com/sellers/dialpad) - **Company Website:** https://Dialpad.com - **Year Founded:** 2011 - **HQ Location:** San Ramon, California - **Twitter:** @DialpadHQ (60 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3967399/ (1,475 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Manager, Customer Service Rep - **Top Industries:** Financial Services, Consumer Services - **Company Size:** 45% Mid-Market, 31% Small-Business #### What Are Dialpad Support's Pros and Cons? **Pros:** - Helpful (84 reviews) - Ease of Use (60 reviews) - Customer Support (46 reviews) - Features (27 reviews) - Response Time (22 reviews) **Cons:** - Poor Customer Support (32 reviews) - Call Issues (29 reviews) - Delayed Support (21 reviews) - Dialer Issues (21 reviews) - Long Wait Times (21 reviews) ### What Do G2 Reviewers Say About Dialpad Support? *AI-generated summary from verified user reviews* **Pros:** - Users find the **online help section** of Dialpad Support extremely beneficial for quick problem resolution and guidance. - Users find the **ease of navigation** in Dialpad Support to be intuitive and helpful for their queries. - Users appreciate the **responsive customer support** of Dialpad Support, valuing immediate resolutions and effective communication. - Users value the **live call transcription** and effortless CRM integration, significantly enhancing their productivity and efficiency. - Users value the **quick response time** of Dialpad Support, ensuring timely and effective assistance for their issues. **Cons:** - Users find **poor customer support** frustrating due to time-consuming interactions and unresolved issues with Dialpad Support. - Users experience **call connection delays** and find reporting and app utilization for call review inadequate. - Users express frustration with the **delayed support** from Dialpad, often needing immediate assistance without any available options. - Users experience **dialer issues** such as delays, outdated queues, and challenges with reporting and call reviews. - Users experience **long wait times** for Dialpad Support, often feeling frustrated by slow responses during peak hours. #### What Are Recent G2 Reviews of Dialpad Support? **"[Easy Setup, Fair Pricing, and Solid Integrations with Halo PSA and Slack](https://www.g2.com/survey_responses/dialpad-support-review-12836209)"** **Rating:** 5.0/5.0 stars *— Christopher R.* [Read full review](https://www.g2.com/survey_responses/dialpad-support-review-12836209) --- **"[Dialpad Updated Review](https://www.g2.com/survey_responses/dialpad-support-review-10344582)"** **Rating:** 5.0/5.0 stars *— Mohammed P.* [Read full review](https://www.g2.com/survey_responses/dialpad-support-review-10344582) --- #### What Are G2 Users Discussing About Dialpad Support? - [What is Dialpad Sell used for?](https://www.g2.com/discussions/what-is-dialpad-sell-used-for) - [What is Dialpad Contact Center used for?](https://www.g2.com/discussions/what-is-dialpad-contact-center-used-for) - 1 comment ### 5. [Spekit](https://www.g2.com/products/spekit/reviews) Spekit is the Rep Acceleration Platform that turns GTM knowledge and unified deal intelligence into in-workflow insights, coaching, actions and buyer-ready experiences, so revenue teams can ramp fast, stay fast, and win more. **Average Rating:** 4.6/5.0 **Total Reviews:** 297 **How Do G2 Users Rate Spekit?** - **Ease of Use:** 9.1/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.4/10 (Category avg: 8.8/10) - **Leaderboard:** 5.0/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Spekit?** - **Seller:** [Spekit Inc.](https://www.g2.com/sellers/spekit-inc) - **Company Website:** https://spekit.com/ - **Year Founded:** 2018 - **HQ Location:** Denver, Colorado - **Twitter:** @spekitapp (1,169 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18421890/ (97 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 68% Mid-Market, 21% Enterprise #### What Are Spekit's Pros and Cons? **Pros:** - Ease of Use (70 reviews) - Helpful (40 reviews) - Integrations (33 reviews) - Time-saving (30 reviews) - Navigation Ease (29 reviews) **Cons:** - Navigation Difficulties (12 reviews) - Inefficient Search Functionality (11 reviews) - Missing Features (11 reviews) - Learning Curve (9 reviews) - Inadequate Search Functionality (8 reviews) ### What Do G2 Reviewers Say About Spekit? *AI-generated summary from verified user reviews* **Pros:** - Users love the **convenience and simplicity** of Spekit, enhancing productivity with easy navigation and integration. - Users appreciate how Spekit delivers **instant training in the flow of work** , enhancing coaching and reducing ramp time. - Users value the **seamless integrations** of Spekit with tools like Salesforce and Slack, enhancing their workflow efficiency. - Users value the **time-saving capabilities** of Spekit, enabling quick access to essential information in real-time. - Users appreciate the **intuitive navigation** of Spekit, enabling quick access to training materials and efficient workflows. **Cons:** - Users experience **navigation difficulties** with Spekit, often struggling to find relevant resources quickly and efficiently. - Users experience **inefficient search functionality** with Spekit, often struggling to find specific answers quickly and effectively. - Users note the **missing features** in Spekit, which impact usability and hinder effective enablement processes. - Users mention a **learning curve** with Spekit, requiring time and training to fully understand its functionalities. - Users find the **inadequate search functionality** limits effective information retrieval and hampers user experience. #### What Are Recent G2 Reviews of Spekit? **"[Spekit Deal Rooms are a Huge Improvement in my Sales Process](https://www.g2.com/survey_responses/spekit-review-12848777)"** **Rating:** 4.0/5.0 stars *— Evan S.* [Read full review](https://www.g2.com/survey_responses/spekit-review-12848777) --- **"[Deal Rooms That Keep Clients Organized Throughout the Sales Cycle](https://www.g2.com/survey_responses/spekit-review-12853922)"** **Rating:** 4.5/5.0 stars *— Cole D.* [Read full review](https://www.g2.com/survey_responses/spekit-review-12853922) --- #### What Are G2 Users Discussing About Spekit? - [What is Spekit used for?](https://www.g2.com/discussions/what-is-spekit-used-for) ### 6. [tl;dv](https://www.g2.com/products/tl-dv/reviews) tl;dv is an AI meeting assistant and official partner of Anthropic. It automatically records video, transcribes and get AI Insights from Google Meet, Zoom and MS Teams for FREE. With tl;dv you can: 🎥 Video record meetings automatically in top quality 💬 Receive highly accurate transcription with speaker tags 🌎 Transcribe into 40+ languages 📌 Timestamp and highlight important call moments 🔗 Share links to recordings automatically to Slack and e-mail 🔍 Search your call library for any word spoken in meetings 💡 Integrate call insights into CRMs like Salesforce or Hubspot 🎞 Edit recording & create clips ✔ Revisit and edit meeting action points and takeaways 🙋‍♀️ Tag stakeholders and colleagues at any point during call 📝 Generate AI Notes following popular templates (or your own) ✍ Generate insights across 100s of meetings 💡 Improve team performance with BANT/MEDDIC scorecards (or your own) 💡 Improve how your team handles customer objections. At tl;dv we are committed to protecting the confidentiality, integrity, and availability of your data at all times. Our services are designed with a privacy-first approach and are encrypted & GDPR compliant. Keeping your data safe is our priority. Over two million users have already levelled up their calls with tl;dv 🙌 tl;dv is not only a free alternative to other meeting recorders, but also the one that makes the most use of AI to surface insights and help you onboard faster and improve your team performance in an efficient way. tl;dv offers a very generous free plan, as well as a plan for AI enthusiasts and another for scaling Sales & CS teams. **Average Rating:** 4.7/5.0 **Total Reviews:** 518 **How Do G2 Users Rate tl;dv?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.7/10 (Category avg: 8.8/10) - **Leaderboard:** 9.1/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.5/10 (Category avg: 8.5/10) **Who Is the Company Behind tl;dv?** - **Seller:** [tldx Solutions GmbH](https://www.g2.com/sellers/tldx-solutions-gmbh) - **Year Founded:** 2021 - **HQ Location:** Aachen, NRW - **Twitter:** @tldview (9,784 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tl-dv (63 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 71% Small-Business, 23% Mid-Market #### What Are tl;dv's Pros and Cons? **Pros:** - Ease of Use (224 reviews) - AI Summary (169 reviews) - Meetings (165 reviews) - Helpful (158 reviews) - Accuracy (139 reviews) **Cons:** - Recording Issues (71 reviews) - AI Inaccuracy (50 reviews) - Missing Features (43 reviews) - Meeting Management (39 reviews) - Accuracy Issues (35 reviews) ### What Do G2 Reviewers Say About tl;dv? *AI-generated summary from verified user reviews* **Pros:** - Users find tl;dv to be **easy to use and onboard** , simplifying meeting management and enhancing productivity. - Users highlight the **boost in productivity** from tl;dv, allowing focus on meetings without note-taking distractions. - Users find **tl;dv enhances meeting efficiency** by providing transcriptions, allowing full focus and easy reference for project managers. - Users find tl;dv to be **extremely helpful** for enhancing productivity and simplifying note-taking during meetings. - Users commend the **accuracy of transcriptions** in tl;dv, enhancing efficiency and simplifying content review processes. **Cons:** - Users find it inconvenient that tl;dv requires meetings to be attended physically for **recording issues** rather than from the portal. - Users note the **AI inaccuracy** in transcriptions, often missing context and misinterpreting key points during meetings. - Users find the **missing features** like downloadable transcripts and multi-email support limit the usability of tl;dv. - Users find the **meeting management process cumbersome** , often facing delays and limitations when launching tl;dv. - Users often face **accuracy issues** with transcriptions, leading to challenges in finding the right meeting details. #### What Are Recent G2 Reviews of tl;dv? **"[the best cure for boring video admin work and manual typing](https://www.g2.com/survey_responses/tl-dv-review-12950585)"** **Rating:** 5.0/5.0 stars *— Anastasia B.* [Read full review](https://www.g2.com/survey_responses/tl-dv-review-12950585) --- **"[Intuitive HR Interview Tool That Saves Time with Smart Summaries and Great Support](https://www.g2.com/survey_responses/tl-dv-review-12948020)"** **Rating:** 5.0/5.0 stars *— Aleksandra N.* [Read full review](https://www.g2.com/survey_responses/tl-dv-review-12948020) --- #### What Are G2 Users Discussing About tl;dv? - [How has tl;dv supported your meeting recording and note-taking processes, and what features do you find most useful?](https://www.g2.com/discussions/how-has-tl-dv-supported-your-meeting-recording-and-note-taking-processes-and-what-features-do-you-find-most-useful) ### 7. [Clari](https://www.g2.com/products/clari/reviews) Clari+Salesloft is a category-transforming AI company architecting the future of revenue. By building the world’s first Predictive Revenue System, we help organizations move beyond fragmented applications and systems of record to a model that continuously drives and adapts revenue execution. Our platform captures deal data signals, and uses tailor-built AI to create the right context and drive action across sales teams. Instead of disconnected insights and siloed workflows, sales teams operate with shared understanding, faster decisions, and execution that stays aligned to the business. Trusted by thousands of enterprises including Adobe, 3M, IBM, and Zoom, Clari+Salesloft powers the forecast, surfaces pipeline risk, and drives proactive execution—returning thousands of hours to the field and enabling predictable, scalable growth. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,501 **How Do G2 Users Rate Clari?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.1/10 (Category avg: 8.5/10) **Who Is the Company Behind Clari?** - **Seller:** [Salesloft](https://www.g2.com/sellers/salesloft) - **Company Website:** https://salesloft.com - **Year Founded:** 2011 - **HQ Location:** Atlanta, GA - **Twitter:** @Salesloft (18,437 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2296178/ (1,101 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Mid-Market, 41% Enterprise #### What Are Clari's Pros and Cons? **Pros:** - Ease of Use (241 reviews) - Integrations (184 reviews) - Features (180 reviews) - Helpful (171 reviews) - SFDC Integration (141 reviews) **Cons:** - Salesforce Integration (131 reviews) - Not Intuitive (102 reviews) - Integration Issues (97 reviews) - Slow Loading (91 reviews) - Complexity (85 reviews) ### What Do G2 Reviewers Say About Clari? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Clari, enjoying effortless forecasting and seamless updates for decision-making. - Users value Clari for its **real-time updates** and **seamless Salesforce integration** , enhancing sales focus and efficiency. - Users find Clari to be **very helpful** for forecasting and managing revenue with its intuitive dashboard and reporting tools. - Users appreciate the **ease of use in forecasting** , enabling quick updates and better tracking against their quotas. - Users value the **seamless Salesforce integration** of Clari, streamlining access to crucial account-level data effortlessly. **Cons:** - Users experience **data reflection delays** between Clari and Salesforce, impacting direct report accuracy and navigation ease. - Users find Clari's interface **not intuitive** , making navigation and customization a challenge during usage. - Users find the **learning curve challenging** due to initial configuration and occasional UI confusion, despite its ease of use. - Users report **customization limitations** with Clari, which hinder its adaptability to specialized business needs. - Users experience **missing features** in Clari, particularly regarding filtering capabilities and customization options. #### What Are Recent G2 Reviews of Clari? **"[Clari has met and exceed our expectations for our GTM Oganization](https://www.g2.com/survey_responses/clari-review-10775002)"** **Rating:** 4.0/5.0 stars *— Eric M.* [Read full review](https://www.g2.com/survey_responses/clari-review-10775002) --- **"[Clari Platform Review from a RevOps Perspective](https://www.g2.com/survey_responses/clari-review-12400239)"** **Rating:** 5.0/5.0 stars *— Matt D.* [Read full review](https://www.g2.com/survey_responses/clari-review-12400239) --- #### What Are G2 Users Discussing About Clari? - [How does Groove's integration with Clari enhance sales and revenue operations?](https://www.g2.com/discussions/how-does-groove-s-integration-with-clari-enhance-sales-and-revenue-operations) - 1 comment - [How is Groove, a Clari Company being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-groove-a-clari-company-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - [How do I add groove to Gmail?](https://www.g2.com/discussions/how-do-i-add-groove-to-gmail) - 1 comment - [How much does groove cost?](https://www.g2.com/discussions/how-much-does-groove-cost) - 1 comment, 1 upvote - [What groove means in music?](https://www.g2.com/discussions/what-groove-means-in-music) - 7 comments ### 8. [Demodesk Coaching & AI](https://www.g2.com/products/demodesk-coaching-ai/reviews) Demodesk Coaching & AI turns sales conversations into revenue. Four AI agents handle the work reps have always hated: notes, CRM updates, coaching, deal risk. \*\*AI Assistant\*\* records and transcribes every sales call in 98 languages. It writes the summary, drafts the follow-up, and fills the CRM. Reps save 30 minutes per call on admin. \*\*AI Coach\*\* scores every conversation against MEDDIC, BANT, Challenger, or your own scorecard. Feedback lands seconds after the call ends. One manager can coach 50 reps, not 10. \*\*AI CRM Concierge\*\* keeps Salesforce, HubSpot, and Pipedrive clean. 99% field accuracy. No more pipeline reviews where half the data is missing. \*\*AI Analyst\*\* answers the questions you actually have. Which deals are at risk. Which competitors come up most. Which reps handle objections best. Ask in plain English, get answers from your own call data. \*\*AI Crew\*\* (the in-app section where custom agents live) extends everything. Describe a task like "scan my pipeline daily and post at-risk deals to Slack." Demodesk's AI Agent Builder sets it up. Install from 30+ pre-built agents and 158 marketplace skills. \*\*Why European teams pick Demodesk over Gong, Fathom, and Chorus\*\* Built in Munich. Operated entirely from EU data centers (Azure Frankfurt). ISO 27001:2022 certified. No transatlantic data transfers. Customer conversations and CRM data never train any AI model, including ours. Works council-compatible consent flows built in. Fine-tuned on 10 million real sales conversations. Zero setup. Value on day one, not after a six-month enterprise rollout. \*\*Pricing\*\* EUR 59/user/month monthly. EUR 49/user/month annual. Viewer seats free for managers, RevOps, enablement, and customer success. Compare that to Gong at EUR 108+/user/month plus a mandatory platform fee of EUR 5,000 to 50,000 per year. 14-day free trial. No credit card. Used by 300+ sales teams across Europe and North America: Porsche, OMR Reviews, Bosch, Treatwell, Enpal. Demodesk is the AI that does the job. Not the AI that tells you what to do. **Average Rating:** 4.8/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Demodesk Coaching & AI?** - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 7.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Demodesk Coaching & AI?** - **Seller:** [Demodesk](https://www.g2.com/sellers/demodesk) - **Year Founded:** 2018 - **HQ Location:** Munich, Germany - **Twitter:** @demodesk (258 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/25165726/ (20 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Computer Software, Hospital & Health Care - **Company Size:** 63% Mid-Market, 37% Small-Business #### What Are Demodesk Coaching & AI's Pros and Cons? **Pros:** - AI Summary (13 reviews) - Helpful (11 reviews) - Ease of Use (10 reviews) - Accuracy (7 reviews) - CRM Integration (7 reviews) **Cons:** - AI Inaccuracy (5 reviews) - AI Limitations (4 reviews) - Integration Issues (3 reviews) - Meeting Management (2 reviews) - Missing Features (2 reviews) ### What Do G2 Reviewers Say About Demodesk Coaching & AI? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **real-time feedback and AI-driven coaching** of Demodesk, enhancing performance and productivity in meetings. - Users find the **helpful AI Coach** integral for personalized follow-ups and refining customer engagement effectively. - Users find Demodesk Coaching & AI to be incredibly **easy to use** , enhancing their daily workflow and communication efficiency. - Users admire the **accuracy** of Demodesk's AI Coach and support, enhancing training and communication effectiveness. - Users praise the **seamless CRM integration** of Demodesk, greatly enhancing productivity and ensuring no details are overlooked. **Cons:** - Users have noted that the **AI suggestions can be generic** and sometimes lack necessary contextual nuances. - Users find that the **AI suggestions can be generic** and occasionally lack necessary contextual nuance in sales scenarios. - Users experience **integration issues** with CRM sync and find AI suggestions occasionally generic, affecting usability. - Users find the **generic AI suggestions** and limited access control frustrating during meeting management with Demodesk. - Users feel the lack of **direct integration** with Zoom and Zoho limits functionality and accessibility of recordings. #### What Are Recent G2 Reviews of Demodesk Coaching & AI? **"[Instant Call Feedback and Automatic Hubspot Updates—A Top Tool](https://www.g2.com/survey_responses/demodesk-coaching-ai-review-12331684)"** **Rating:** 5.0/5.0 stars *— Julian W.* [Read full review](https://www.g2.com/survey_responses/demodesk-coaching-ai-review-12331684) --- **"[Expectations exceeded, Demodesk has already impressed us with the first attempts!](https://www.g2.com/survey_responses/demodesk-coaching-ai-review-11394167)"** **Rating:** 5.0/5.0 stars *— Michael S.* [Read full review](https://www.g2.com/survey_responses/demodesk-coaching-ai-review-11394167) --- ### 9. [Showpad](https://www.g2.com/products/showpad/reviews) Showpad is a comprehensive revenue enablement platform designed to enhance the effectiveness of field selling teams. By integrating advanced AI capabilities with robust tools for content management, sales readiness, customer engagement, and actionable intelligence, Showpad provides a unified solution that empowers sales professionals to optimize their performance and drive revenue growth. Targeted at organizations across various industries, including manufacturing, healthcare, consumer packaged goods (CPG), and enterprise technology, Showpad caters to the needs of sales teams looking to streamline their processes and improve their engagement with customers. The platform is particularly beneficial for companies that require a centralized system to manage sales content, track customer interactions, and analyze performance metrics, enabling them to make data-driven decisions that enhance their sales strategies. Key features of Showpad include an intuitive content management system that allows users to easily access and share relevant materials with prospects, ensuring that sales representatives are always equipped with the right information. The platform also offers tools for training and onboarding, helping teams to quickly ramp up new hires and maintain high levels of sales readiness. Additionally, Showpad’s analytics capabilities provide insights into customer engagement and content effectiveness, allowing organizations to refine their approaches and maximize their impact. The unique combination of Showpad and Bigtincan has created a powerful platform that stands out in the revenue enablement category. By leveraging AI technology, Showpad not only enhances the efficiency of sales processes but also fosters a more personalized customer experience. This holistic approach ensures that sales teams can adapt to the evolving needs of their clients, ultimately leading to improved customer satisfaction and loyalty. With a proven track record of success, as evidenced by recognition from industry analysts and positive feedback from users, Showpad is committed to driving the next generation of field selling success. By providing a comprehensive suite of tools and resources, the platform enables organizations to achieve their revenue goals and create lasting value for their customers. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,836 **How Do G2 Users Rate Showpad?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.6/10 (Category avg: 8.8/10) - **Leaderboard:** 8.3/10 (Category avg: 8.7/10) - **Playbook Creation:** 7.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Showpad?** - **Seller:** [Showpad](https://www.g2.com/sellers/showpad) - **Year Founded:** 2011 - **HQ Location:** Waltham, MA - **Twitter:** @showpad (4,249 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2446860/ (452 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 44% Mid-Market, 40% Enterprise #### What Are Showpad's Pros and Cons? **Pros:** - Ease of Use (25 reviews) - Easy Sharing (14 reviews) - Content Quality (12 reviews) - Content Management (11 reviews) - Sales Efficiency (11 reviews) **Cons:** - Limitations (8 reviews) - Admin Issues (6 reviews) - Layout Issues (6 reviews) - Missing Features (6 reviews) - Content Management (5 reviews) ### What Do G2 Reviewers Say About Showpad? *AI-generated summary from verified user reviews* **Pros:** - Users find **Showpad's ease of use** exceptional, allowing quick access to organized content and effective client engagement tracking. - Users value the **easy sharing** capabilities of Showpad, enhancing client engagement and tracking interactions seamlessly. - Users value the **high-quality content capabilities** of Showpad, enabling easy access, organization, and engagement tracking. - Users appreciate the **centralized content access** of Showpad, making it easy to find and track relevant materials. - Users appreciate the **sales efficiency** of Showpad, finding it easier to manage and update content seamlessly. **Cons:** - Users find **limited design possibilities** on Showpad, along with challenges in navigating extensive options and reports. - Users find **admin issues** challenging, citing difficulties with back-end management and limited feature access. - Users find **layout issues** in Showpad, with unclear organization and a lack of direct shortcuts affecting navigation. - Users find **missing features** in Showpad, limiting capability for customer education and customization, affecting overall satisfaction. - Users find the **content management experience lacking** , highlighting difficulties with onboarding and organizing user access effectively. #### What Are Recent G2 Reviews of Showpad? **"[Simple to Use and Highly Effective for Sales Enablement](https://www.g2.com/survey_responses/showpad-review-12883498)"** **Rating:** 5.0/5.0 stars *— Adityapratap Singh G.* [Read full review](https://www.g2.com/survey_responses/showpad-review-12883498) --- **"[Showpad Streamlines Sales Content and Boosts Seller Productivity](https://www.g2.com/survey_responses/showpad-review-12966854)"** **Rating:** 5.0/5.0 stars *— Crystal L.* [Read full review](https://www.g2.com/survey_responses/showpad-review-12966854) --- #### What Are G2 Users Discussing About Showpad? - [As a new sales rep, how can I best utilize Showpad Content to enhance my sales presentations and track engagement?](https://www.g2.com/discussions/as-a-new-sales-rep-how-can-i-best-utilize-showpad-content-to-enhance-my-sales-presentations-and-track-engagement) - [What is Showpad Content used for?](https://www.g2.com/discussions/what-is-showpad-content-used-for) - [What is Showpad Coach used for?](https://www.g2.com/discussions/what-is-showpad-coach-used-for) - [What is content enablement?](https://www.g2.com/discussions/what-is-content-enablement) - 1 comment - [Who owns Showpad?](https://www.g2.com/discussions/who-owns-showpad) - 1 comment ### 10. [Outdoo AI](https://www.g2.com/products/outdoo-ai/reviews) Outdoo is a unified AI roleplay and coaching platform that helps customer-facing teams practice, execute, and improve real customer conversations through integrated roleplay, feedback, and performance tracking. Outdoo is designed for sales, customer success, support, and other revenue-generating teams that depend on effective conversations to drive results. The platform connects preparation, live interactions, and post-call evaluation into a single workflow. Teams can rehearse key scenarios before important meetings, apply skills in real customer conversations, and review performance afterward using standardized scoring and reinforcement. The system delivers AI-driven roleplay simulations based on real scenarios and deal context. Users receive structured feedback through unified scorecards that measure competencies across both simulated practice and live calls. Targeted micro-learning modules reinforce specific skill gaps, supporting onboarding, ongoing training, and continuous performance development. For managers and enablement leaders, Outdoo provides visibility into readiness, coaching activity, and skill progression across individuals and teams. Centralized dashboards connect practice data with execution outcomes. The platform integrates with learning management systems (LMS), customer relationship management (CRM) platforms, and conversation intelligence tools. It supports SCORM and xAPI standards and integrates with more than 120 enterprise systems. Key features include: \* AI-powered roleplay simulations grounded in real customer scenarios \* Unified scorecards for both practice sessions and live interactions \* Personalized micro-learning tied to skill gaps \* Manager dashboards for tracking readiness and coaching effectiveness \* Enterprise integrations across LMS, CRM, and conversation intelligence platforms Outdoo is used by organizations seeking structured, measurable coaching processes that link training directly to real-world performance. **Average Rating:** 4.6/5.0 **Total Reviews:** 167 **How Do G2 Users Rate Outdoo AI?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.4/10 (Category avg: 8.8/10) - **Leaderboard:** 8.1/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Outdoo AI?** - **Seller:** [Outdoo AI](https://www.g2.com/sellers/outdoo-ai) - **Company Website:** https://www.outdoo.ai/ - **Year Founded:** 2022 - **HQ Location:** San Francisco, US - **Twitter:** @OutdooAI (68 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/outdooai/ (21 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 47% Small-Business, 46% Mid-Market #### What Are Outdoo AI's Pros and Cons? **Pros:** - Ease of Use (67 reviews) - Helpful (47 reviews) - Recording (40 reviews) - Call Recording (36 reviews) - AI Summary (34 reviews) **Cons:** - Call Issues (17 reviews) - Accuracy Issues (15 reviews) - AI Inaccuracy (15 reviews) - Missing Features (11 reviews) - Recording Issues (11 reviews) ### What Do G2 Reviewers Say About Outdoo AI? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Outdoo AI, enabling quick access to data and seamless integration. - Users find Outdoo AI **extremely helpful** for enhancing calls, improving pitches, and effectively managing objections. - Users value the **effective recording and analysis** of calls, enhancing team performance and improving sales strategies. - Users value the **detailed call recordings** of Outdoo AI for efficient review and improved meeting effectiveness. - Users appreciate the **efficient AI meeting note summaries** that save time and enhance post-meeting recaps. **Cons:** - Users report issues with **call notifications and scoring confusion** , impacting their overall experience with Outdoo AI. - Users report **accuracy issues** with Outdoo AI's call ratings, often deeming them unreliable and inconsistent. - Users note the **inaccuracy of AI assessments** in calls, causing confusion in ratings and missed inputs. - Users note the **missing features** in Outdoo AI, especially in dashboard customization and CRM integration. - Users experience **recording issues** as transcriptions are often inaccurate, and processing times can be unacceptably long. #### What Are Recent G2 Reviews of Outdoo AI? **"[Outdoo gives us unparalleled visibility into Sales conversations and pipeline progress](https://www.g2.com/survey_responses/outdoo-ai-review-11528226)"** **Rating:** 4.5/5.0 stars *— Luka B.* [Read full review](https://www.g2.com/survey_responses/outdoo-ai-review-11528226) --- **"[User-Friendly Automation That Boosts Productivity](https://www.g2.com/survey_responses/outdoo-ai-review-12971039)"** **Rating:** 4.5/5.0 stars *— Kishan K.* [Read full review](https://www.g2.com/survey_responses/outdoo-ai-review-12971039) --- #### What Are G2 Users Discussing About Outdoo AI? - [What is MeetRecord used for?](https://www.g2.com/discussions/what-is-meetrecord-used-for) - 1 comment ### 11. [Sybill.ai](https://www.g2.com/products/sybill-ai/reviews) Sybill is a sophisticated AI solution tailored for sales teams, designed to enhance customer engagement and streamline deal management processes. By leveraging advanced artificial intelligence technologies, Sybill transforms the way sales professionals interact with data and clients, making it an essential tool for modern sales environments. This AI-driven platform is particularly beneficial for sales teams looking to optimize their workflows and improve communication with customers. It caters to a diverse audience, including small businesses and large enterprises, all seeking to enhance their sales strategies. Sybill's features are specifically designed to address common challenges faced by sales professionals, such as managing call notes, follow-ups, and CRM updates, thereby allowing teams to focus on building relationships rather than administrative tasks. One of the standout features of Sybill is 'Ask Sybill', which enables users to quickly understand key details from sales calls, including customer pain points and actionable items. This feature not only saves time but also ensures that critical information is captured accurately. Additionally, the Automated CRM Notes functionality allows sales representatives to have their notes automatically populated into their CRM systems, significantly boosting efficiency and reducing the risk of human error. Sybill also offers AI-Generated Follow-Up Emails, which streamline the communication process by allowing sales teams to spend more time engaging with clients rather than drafting emails. The platform's Automatic CRM updates cover over 30 fields, utilizing data from multiple calls and emails to keep customer records current and comprehensive. These capabilities contribute to enhanced win rates by providing immediate insights into call outcomes, enabling teams to strategize more effectively. Moreover, Sybill facilitates a faster ramp-up for new team members by increasing visibility into past interactions and customer data. This feature shortens the learning curve for new sales representatives, allowing them to become productive more quickly. Trusted by over 450 leading global companies, including industry giants, Sybill is recognized for its ability to elevate customer engagement and drive superior sales performance. By integrating Sybill into their operations, sales teams can harness the power of AI to enhance their effectiveness and achieve their goals. **Average Rating:** 4.8/5.0 **Total Reviews:** 147 **How Do G2 Users Rate Sybill.ai?** - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.4/10 (Category avg: 8.8/10) - **Leaderboard:** 8.5/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Sybill.ai?** - **Seller:** [Sybill](https://www.g2.com/sellers/sybill) - **Company Website:** https://www.sybill.ai - **Year Founded:** 2021 - **HQ Location:** Mountain View, US - **Twitter:** @sybill_ai (81 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sybill/ (54 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, CEO - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 66% Small-Business, 33% Mid-Market #### What Are Sybill.ai's Pros and Cons? **Pros:** - Accuracy (2 reviews) - Call Recording (2 reviews) - Ease of Use (2 reviews) - Time-saving (2 reviews) - Action Items (1 reviews) **Cons:** - Accuracy Issues (1 reviews) - AI Limitations (1 reviews) - Call Issues (1 reviews) - Call Limitations (1 reviews) - Confusion (1 reviews) ### What Do G2 Reviewers Say About Sybill.ai? *AI-generated summary from verified user reviews* **Pros:** - Users value the **accuracy** of Sybill.ai, significantly improving their focus and decision-making during calls and meetings. - Users love the **quick and seamless call recording** of Sybill.ai, significantly enhancing their productivity and efficiency. - Users appreciate the **ease of use** of Sybill.ai, enjoying quick setup and seamless integration with their existing workflows. - Users appreciate the **time-saving features** of Sybill.ai, allowing greater focus on interactions and informed decision-making. - Users value the **engagement scoring** feature, desiring enhanced coaching plans to improve speaking and connection skills. **Cons:** - Users find **accuracy issues** in Sybill.ai's call identification, complicating effective classification and limiting useful insights. - Users are frustrated by the **limitations of AI** , including call recording caps and inaccuracy in generated action items. - Users find that **call classification issues** hinder their ability to utilize the tool effectively during different types of calls. - Users are frustrated by **call limitations** , including recording duration and ineffective summarization of action items. - Users find the **content sharing of calls cumbersome** , which adds to the overall frustration with Sybill.ai. #### What Are Recent G2 Reviews of Sybill.ai? **"[Best Meeting Assistant That Saves Me a Ton of Time + Keeps My Messaging Sharp](https://www.g2.com/survey_responses/sybill-ai-review-11275732)"** **Rating:** 5.0/5.0 stars *— Mandy M.* [Read full review](https://www.g2.com/survey_responses/sybill-ai-review-11275732) --- **"[Sybill.ai Makes Meeting Notes Effortless with Transcripts and Action Items](https://www.g2.com/survey_responses/sybill-ai-review-12938321)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer & Network Security* [Read full review](https://www.g2.com/survey_responses/sybill-ai-review-12938321) --- ### 12. [Awarathon](https://www.g2.com/products/awarathon/reviews) Awarathon is a first-of-its-kind AI-enabled, video roleplay platform that ensures your sales teams make the perfect pitch. Consistently. It is a dynamic tool for video-roleplay-led sales coaching. Its feature-rich platform goes beyond basic video-roleplay functionality to comprehensively address the needs of a fast-growing sales team. How are we different? Our proprietary AI trainer breaks down each element of the perfect sales pitch to provide actionable feedback to sales reps, so that your company’s message is communicated consistently. From body language to gestures to contextual speech intent, the software maps every key knowledge and skill parameter. Robust, customizable reports help you identify critical gaps and improvement areas. At a team as well as rep level, detailed insights help you address learning needs in a clearly targeted manner. What problems do we solve? We assist companies to improve their sales process online, streamline their sales operations, provide robust reports at various levels, manage their content repository properly, track sales quotas, enhance your sale teams knowledge and they practice through assessments. In return, all these will help your organization scale your sales efforts, forecast sales for the next quarter, improve the team’s performance, and close deals effectively than ever before. **Average Rating:** 4.8/5.0 **Total Reviews:** 50 **How Do G2 Users Rate Awarathon?** - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.2/10 (Category avg: 8.8/10) - **Leaderboard:** 9.2/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Awarathon?** - **Seller:** [Awarathon](https://www.g2.com/sellers/awarathon) - **Year Founded:** 2016 - **HQ Location:** Goregaon, Mumbai, Maharashtra - **Twitter:** @Awarathon (29 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/awarathon/ (72 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Pharmaceuticals, Education Management - **Company Size:** 38% Enterprise, 36% Mid-Market #### What Are Awarathon's Pros and Cons? **Pros:** - Helpful (3 reviews) - AI Integration (2 reviews) - Coaching (2 reviews) - Feedback Management (2 reviews) - AI Summary (1 reviews) **Cons:** - Call Issues (2 reviews) - Login Issues (2 reviews) - AI Inaccuracy (1 reviews) - Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Awarathon? *AI-generated summary from verified user reviews* **Pros:** - Users find Awarathon's **user-friendly interface** and personalized feedback exceptionally helpful for effective assessment setups. - Users benefit from the **realistic AI coaching** of Awarathon, enhancing engagement and practice effectiveness through real-life simulations. - Users value the **one-on-one coaching** in Awarathon, enhancing training effectiveness through personalized feedback and real-world scenarios. - Users highlight the **instant personalized feedback** from Awarathon, enhancing training effectiveness and agent performance in sales. - Users value the **interactive AI coaching** of Awarathon, enhancing realistic pitching practice in various regional languages. **Cons:** - Users report **call issues** at first, but affirm the customer support team's helpfulness in resolving them. - Users experience **initial login issues** , though the support team is responsive and helpful in resolving them. - Users mention experiencing initial **AI inaccuracy** , but find relief through responsive customer support that facilitates adaptation. - Users experienced a **steep learning curve** when adapting to Awarathon, though support helped ease the transition. #### What Are Recent G2 Reviews of Awarathon? **"[Best Platform to elevate Product Knowledge and Sales Skills with AI-Powered Training](https://www.g2.com/survey_responses/awarathon-review-10716345)"** **Rating:** 4.5/5.0 stars *— Verified User in Insurance* [Read full review](https://www.g2.com/survey_responses/awarathon-review-10716345) --- **"[Effective sales readiness to support the diverse needs of medical representatives.](https://www.g2.com/survey_responses/awarathon-review-10770072)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/awarathon-review-10770072) --- #### What Are G2 Users Discussing About Awarathon? - [What is Awarathon used for?](https://www.g2.com/discussions/what-is-awarathon-used-for) ### 13. [SellMeThisPen AI](https://www.g2.com/products/sellmethispen-ai/reviews) SellMeThisPen AI is an advanced sales coaching platform that leverages artificial intelligence to enhance the performance of sales teams. By providing realistic role-play simulations, real-time call assistance, and automated administrative support, it enables sales professionals to refine their skills, handle objections effectively, and close deals more efficiently. Trusted by over 1,400 companies, SellMeThisPen AI is designed to integrate seamlessly into daily sales processes, fostering continuous improvement and consistent team performance. Key Features and Functionality: - AI Role-Play Simulations: Offers customizable, realistic sales scenarios tailored to specific buyer personas and value propositions, allowing sales representatives to practice and enhance their conversational skills in a risk-free environment. - Real-Time Call Assistance: Provides live guidance during client interactions, including behavioral tips and objection-handling strategies, ensuring reps remain composed and effective throughout the conversation. - Automated Call Summaries and CRM Integration: Generates detailed call notes and action items automatically, syncing them seamlessly with popular CRM platforms like Salesforce and HubSpot, thereby reducing manual data entry and administrative tasks. - Performance Scoring and Feedback: Delivers instant call scoring and actionable feedback, helping identify strengths and areas for improvement to drive continuous development. - Customizable Playbooks: Allows access to pre-built or personalized sales playbooks to guide conversations and ensure adherence to best practices. - Scalable Sales Training: Facilitates efficient onboarding and ongoing skill development for sales teams, saving significant managerial time and resources. Primary Value and Solutions Provided: SellMeThisPen AI addresses several critical challenges faced by sales organizations: - Enhanced Sales Training: By simulating real-world sales conversations, it enables reps to practice and refine their techniques, leading to increased confidence and effectiveness in actual client interactions. - Improved Call Performance: Real-time assistance ensures that sales professionals can navigate complex conversations and objections more successfully, resulting in higher close rates and increased revenue. - Operational Efficiency: Automating administrative tasks such as note-taking and CRM updates allows sales teams to focus more on selling activities, thereby boosting overall productivity. - Consistent Team Performance: The platform's continuous coaching and feedback mechanisms help standardize sales methodologies across the team, ensuring consistent execution and alignment with organizational goals. By integrating these features, SellMeThisPen AI empowers sales teams to achieve higher performance levels, streamline their workflows, and drive sustainable business growth. **Average Rating:** 4.8/5.0 **Total Reviews:** 73 **How Do G2 Users Rate SellMeThisPen AI?** - **Ease of Use:** 9.6/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.2/10 (Category avg: 8.8/10) - **Leaderboard:** 8.9/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.2/10 (Category avg: 8.5/10) **Who Is the Company Behind SellMeThisPen AI?** - **Seller:** [SellMeThisPen AI](https://www.g2.com/sellers/sellmethispen-ai) - **Year Founded:** 2022 - **HQ Location:** Toronto - **LinkedIn® Page:** https://www.linkedin.com/company/sellmethispensoftware/about/ (11 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Customer Specialist - **Top Industries:** Construction, Marketing and Advertising - **Company Size:** 51% Small-Business, 46% Mid-Market #### What Are SellMeThisPen AI's Pros and Cons? **Pros:** - Helpful (9 reviews) - Ease of Use (7 reviews) - Engagement (5 reviews) - AI Summary (4 reviews) - Automation (4 reviews) **Cons:** - AI Inaccuracy (1 reviews) - Call Issues (1 reviews) - Connectivity Issues (1 reviews) - Integration Issues (1 reviews) - Slow Performance (1 reviews) ### What Do G2 Reviewers Say About SellMeThisPen AI? *AI-generated summary from verified user reviews* **Pros:** - Users find SellMeThisPen AI to be an extremely **helpful tool** for improving sales skills and training effectiveness. - Users find SellMeThisPen AI to be **incredibly easy to use** , seamlessly integrating into daily workflows and enhancing productivity. - Users value the **engaging role-play scenarios** of SellMeThisPen AI, enhancing their real-life sales practice effectively. - Users value the **immersive sales training experience** with realistic AI role-plays and insightful feedback for improvement. - Users praise the **automation features** of SellMeThisPen AI, significantly improving efficiency and enhancing sales processes. **Cons:** - Users note that the **AI inaccuracy** in responses can affect the overall effectiveness of SellMeThisPen AI. - Users express frustration with the **call issues** that hinder functionality, especially during phone calls outside supported platforms. - Users notice **connectivity issues** causing brief pauses in responses during role-play, affecting the experience slightly. - Users express concern over **integration issues** , particularly limited CRM options and functionality during phone calls. - Users experience a **slow performance** with SellMeThisPen AI, noting brief pauses in responses during interactions. #### What Are Recent G2 Reviews of SellMeThisPen AI? **"[Realistic Call Scenarios with Adjustable Client Difficulty](https://www.g2.com/survey_responses/sellmethispen-ai-review-12934504)"** **Rating:** 4.5/5.0 stars *— Marjorie C.* [Read full review](https://www.g2.com/survey_responses/sellmethispen-ai-review-12934504) --- **"[The next step in evolution of sales training](https://www.g2.com/survey_responses/sellmethispen-ai-review-9840789)"** **Rating:** 5.0/5.0 stars *— Vadim V.* [Read full review](https://www.g2.com/survey_responses/sellmethispen-ai-review-9840789) --- ### 14. [Quantified AI](https://www.g2.com/products/quantified-ai/reviews) Power Sales Performance with AI Sales Coaching, Realistic Sales Simulations, and Data-Driven Insights on how your Reps are perceived by your customers. **Average Rating:** 4.5/5.0 **Total Reviews:** 16 **How Do G2 Users Rate Quantified AI?** - **Ease of Use:** 9.2/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.1/10 (Category avg: 8.8/10) - **Leaderboard:** 6.3/10 (Category avg: 8.7/10) - **Playbook Creation:** 7.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Quantified AI?** - **Seller:** [Quantified](https://www.g2.com/sellers/quantified) - **Year Founded:** 2012 - **HQ Location:** Austin, Texas - **LinkedIn® Page:** http://www.linkedin.com/company/quantified-ai (40 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 56% Small-Business, 25% Enterprise #### What Are Quantified AI's Pros and Cons? **Pros:** - Coaching (2 reviews) - Efficiency (2 reviews) - Employee Development (2 reviews) - AI Integration (1 reviews) - Analytics (1 reviews) **Cons:** - Learning Curve (2 reviews) - AI Inaccuracy (1 reviews) - AI Limitations (1 reviews) - Complexity (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Quantified AI? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **effective coaching** provided by Quantified AI, enhancing the onboarding and training experience significantly. - Users value the **great efficiency** of Quantified AI, enhancing their sales training and performance remarkably. - Users value the **enhanced employee development** through Quantified AI, appreciating its impactful onboarding and training features. - Users appreciate the **AI integration** in Quantified AI, enhancing sales training efficiency and effectiveness through advanced simulations. - Users value the **powerful business analytics** of Quantified AI, praising its impact on sales training effectiveness and efficiency. **Cons:** - Users report a **steep learning curve** with Quantified AI, requiring significant time and effort to fully adapt. - Users note the **AI inaccuracy** , indicating challenges in the avatar's ability to adapt to customer interactions. - Users highlight **AI limitations** in Quantified, noting challenges in enabling the avatar to learn effectively for diverse interactions. - Users find the **complexity of avatar training** challenging and wish for more exposure to enhance customer interactions. - Users report **integration issues** with Quantified AI, preferring seamless functionality within existing communication platforms for better adoption. #### What Are Recent G2 Reviews of Quantified AI? **"[Onboarding Certifications](https://www.g2.com/survey_responses/quantified-ai-review-10383116)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/quantified-ai-review-10383116) --- **"[Accelerated performance improvement for new hires](https://www.g2.com/survey_responses/quantified-ai-review-10386645)"** **Rating:** 5.0/5.0 stars *— Tyler N.* [Read full review](https://www.g2.com/survey_responses/quantified-ai-review-10386645) --- ### 15. [Rilla](https://www.g2.com/products/rilla/reviews) Leading virtual ridealong software for outside sales and service. Think sales reps in pest, solar, hvac, roofing, windows, siding, baths, pharma, medical. They talk to customers face to face , they record their conversations on the Rilla mobile app, and our AI automatically transcribes, analyzes and gives them feedback to help them improve their sales, and to help their sales managers do what we call virtual ridealongs that are 100x faster, better and more productive than before. **Average Rating:** 4.8/5.0 **Total Reviews:** 45 **How Do G2 Users Rate Rilla?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.6/10 (Category avg: 8.8/10) - **Leaderboard:** 9.2/10 (Category avg: 8.7/10) - **Playbook Creation:** 10.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Rilla?** - **Seller:** [Rilla](https://www.g2.com/sellers/rilla) - **Year Founded:** 2019 - **HQ Location:** New York, NY - **LinkedIn® Page:** http://www.linkedin.com/company/rilla-co (121 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction - **Company Size:** 49% Small-Business, 40% Mid-Market #### What Are Rilla's Pros and Cons? **Cons:** - Connectivity Issues (1 reviews) ### What Do G2 Reviewers Say About Rilla? *AI-generated summary from verified user reviews* **Cons:** - Users report significant **connectivity issues** with Rilla, making it unusable without internet access. #### What Are Recent G2 Reviews of Rilla? **"[Essential Sales Coaching and Insight Tool](https://www.g2.com/survey_responses/rilla-review-12491757)"** **Rating:** 5.0/5.0 stars *— Darren N.* [Read full review](https://www.g2.com/survey_responses/rilla-review-12491757) --- **"[Highly Usable with Deep Insights](https://www.g2.com/survey_responses/rilla-review-12490785)"** **Rating:** 5.0/5.0 stars *— Nathan E.* [Read full review](https://www.g2.com/survey_responses/rilla-review-12490785) --- ### 16. [Revenue.io](https://www.g2.com/products/revenue-io/reviews) Revenue.io powers high-performing teams with real-time guidance. By surfacing and recommending what works best, Revenue.io enables hundreds of customers like HPE, Nutanix, and AWS to deliver predictable results and optimize their entire revenue operation. Founded in 2013, Revenue.io is headquartered in Los Angeles and backed by venture funding from Goldman Sachs, Bryant Stibel, and Palisades Capital. Learn more at www.revenue.io. **Average Rating:** 4.7/5.0 **Total Reviews:** 568 **How Do G2 Users Rate Revenue.io?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.0/10 (Category avg: 8.8/10) - **Leaderboard:** 9.2/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Revenue.io?** - **Seller:** [Revenue.io](https://www.g2.com/sellers/revenue-io) - **Year Founded:** 2012 - **HQ Location:** Los Angeles, CA - **Twitter:** @revenue_io (4,277 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2625815/ (102 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Mid-Market, 22% Small-Business #### What Are Revenue.io's Pros and Cons? **Pros:** - Customer Support (33 reviews) - Ease of Use (30 reviews) - Helpful (30 reviews) - Easy Setup (25 reviews) - Salesforce Integration (25 reviews) **Cons:** - Call Issues (11 reviews) - Missing Features (9 reviews) - Limited Features (7 reviews) - Connection Issues (6 reviews) - Dialer Issues (6 reviews) ### What Do G2 Reviewers Say About Revenue.io? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **outstanding customer support** of Revenue.io, highlighting their responsiveness and effective implementation process. - Users appreciate the **ease of use** in Revenue.io, enabling efficient workflows and streamlined call logging. - Users love the **intuitive and efficient design** of Revenue.io, enhancing coaching and streamlining daily tasks effortlessly. - Users praise the **easy setup** of Revenue.io, highlighting seamless implementation and responsive support throughout the process. - Users value the **seamless Salesforce integration** of Revenue.io, enhancing workflow efficiency and simplifying processes. **Cons:** - Users experience **call issues** with dropped connections, unreliable mobile functionality, and challenges in accessing call recordings. - Users find **missing features** in Revenue.io, especially in mobile functionality and integrations with other tools. - Users find the **limited features** of Revenue.io restrictive, particularly concerning mobile support and integrations with other tools. - Users experience **connection issues** with Revenue.io, such as dropped calls and unreliable mobile functionality. - Users report **dialer issues** , such as dropped calls and random log-outs, which hinder their overall experience. #### What Are Recent G2 Reviews of Revenue.io? **"[Effortless Sales Automation with Salesforce Integration](https://www.g2.com/survey_responses/revenue-io-review-12801480)"** **Rating:** 4.5/5.0 stars *— Alex M.* [Read full review](https://www.g2.com/survey_responses/revenue-io-review-12801480) --- **"[Empowers Sales with Easy Call Review and Coaching](https://www.g2.com/survey_responses/revenue-io-review-13020882)"** **Rating:** 5.0/5.0 stars *— Angelique G.* [Read full review](https://www.g2.com/survey_responses/revenue-io-review-13020882) --- #### What Are G2 Users Discussing About Revenue.io? - [What is Revenue.io used for?](https://www.g2.com/discussions/revenue-io-what-is-revenue-io-used-for) - [What is Revenue.io used for?](https://www.g2.com/discussions/what-is-revenue-io-used-for) ### 17. [Salesfinity](https://www.g2.com/products/salesfinity/reviews) Salesfinity – The AI Dialer Built for Modern SDR & AE Teams Salesfinity is the AI-powered dialer built for high-performing outbound teams who want more conversations, more meetings, and less grind. Traditional dialers are slow, disconnected, and waste 80% of reps’ time on voicemails, spam numbers, and manual follow-ups. Salesfinity changes that. Our AI Parallel Dialer connects SDRs with 5.2× more prospects by calling multiple validated numbers at once—only transferring live human answers to reps. But speed is just the start. Salesfinity also enriches your contact lists in real time using 6+ data providers to replace bad numbers and recover lost leads. Once a rep speaks with a “good fit, not now” contact, Nurture AI automatically schedules the perfect follow-up, tracks buying signals, and re-engages when timing is right. Remote team? No problem. The Salesfloor feature brings everyone together with live leaderboards, whisper coaching, and call competitions that make dialing exciting again. Meanwhile, AI Call Scoring and 360° Rep Profiles show managers exactly who’s improving and where to coach—no more guessing. Salesfinity integrates natively with HubSpot, Salesforce, Outreach, Salesloft, Amplemarket, and Apollo, auto-logging every call and outcome so your CRM stays clean without manual work. Join fast-growing companies like Coderabbit.ai, Insight Assurance, Qodo AI, and Oligo Security, who doubled their connect rates and slashed calling time by 75%. If your SDRs still spend hours clicking “next call,” it’s time to upgrade. Book a 30-minute demo and see how Salesfinity helps your team 3–5× their live connects—without adding headcount. **Average Rating:** 4.8/5.0 **Total Reviews:** 116 **How Do G2 Users Rate Salesfinity?** - **Ease of Use:** 9.5/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.5/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Salesfinity?** - **Seller:** [Salesfinity](https://www.g2.com/sellers/salesfinity) - **Year Founded:** 2022 - **HQ Location:** San Francisco, California - **LinkedIn® Page:** https://www.linkedin.com/company/salesfinity-co (23 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** BDR, SDR - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Small-Business, 32% Mid-Market #### What Are Salesfinity's Pros and Cons? **Pros:** - Ease of Use (41 reviews) - Time-saving (41 reviews) - Easy Setup (23 reviews) - Helpful (21 reviews) - Parallel Dialer (21 reviews) **Cons:** - Call Issues (16 reviews) - Missing Features (7 reviews) - Audio Issues (5 reviews) - Connection Issues (5 reviews) - Learning Curve (5 reviews) ### What Do G2 Reviewers Say About Salesfinity? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Salesfinity, appreciating its clean layout and efficient setup process. - Users love the **time-saving features** of Salesfinity, enjoying quicker calls and increased booking rates with ease. - Users enjoy the **easy setup** of Salesfinity, enabling quick integration and immediate booking of meetings. - Users find Salesfinity's **multiple call capability** and organized interface extremely helpful for efficient communication. - Users value the **convenience of calling multiple people simultaneously** with Salesfinity's parallel dialer, enhancing productivity. **Cons:** - Users experience **call issues** like delays and interruptions during parallel dialing, affecting workflow efficiency. - Users note the **missing features** in Salesfinity, such as enhanced account mapping and improved call switching. - Users notice **audio issues** with Salesfinity, citing inconsistent quality and lack of sound settings as drawbacks. - Users face **connection issues** with Salesfinity, including delays in calls and occasional voice clarity problems. - Users face a **short learning curve** with Salesfinity's advanced features, but smooth workflow follows once familiar. #### What Are Recent G2 Reviews of Salesfinity? **"[Intuitive, powerful dialer that saves time and boosts high-value conversations](https://www.g2.com/survey_responses/salesfinity-review-12279576)"** **Rating:** 5.0/5.0 stars *— Chiara O.* [Read full review](https://www.g2.com/survey_responses/salesfinity-review-12279576) --- **"[Salesfinity: Transformative Productivity and User-Friendly Interface](https://www.g2.com/survey_responses/salesfinity-review-12749945)"** **Rating:** 4.0/5.0 stars *— Mark D.* [Read full review](https://www.g2.com/survey_responses/salesfinity-review-12749945) --- ### 18. [Sales Ask](https://www.g2.com/products/sales-ask/reviews) SalesAsk is the AI sales coaching platform for outside sales teams. We focus on in-person meetings, not phone calls. Reps record client meetings on mobile, then SalesAsk transcribes, analyzes, and turns every conversation into coaching moments. Coach Dean, our built-in AI sales coach, gives instant feedback, points out missed questions, flags weak framing, and suggests next steps. Leaders get a true view of what is said in the field, without sitting in the truck. Teams use SalesAsk to run virtual ridealongs at scale. Managers review key moments, compare rep talk tracks, and see consistent scorecards across territories. Roleplays are now part of the product. Reps can practice objections, pricing talks, and discovery in a guided session, then receive Coach Dean’s notes on clarity, tone, and outcomes. This tight loop of practice, real-world execution, and feedback helps new reps ramp fast and top reps refine their edge. What you get out of the box: meeting capture for in-person sales, accurate transcription, summaries, action items, and coaching prompts. Conversation analytics show question ratio, talk-listen balance, and topic coverage. Scorecards align to your sales process, so you can track discovery, demo flow, value proof, and close. Leaderboards and rep comparisons highlight coaching priorities. Admins can export insights to the tools you use for reporting and follow-ups. Who we serve: field and showroom teams in home services, construction, remodeling, roofing, HVAC, solar, real estate sales centers, and other high-touch industries. If your reps win or lose in the home or on site, SalesAsk gives you the data and coaching to improve close rates, protect margin, and raise consistency across the team. Why customers choose SalesAsk: simple setup, zero change to the buyer experience, and fast time to value. Record the meeting, get clear insights, and act. Coach Dean keeps coaching active between 1-on-1s, while virtual ridealongs let leaders review more meetings in less time. With SalesAsk, you build a system that trains every rep, every day. **Average Rating:** 5.0/5.0 **Total Reviews:** 10 **How Do G2 Users Rate Sales Ask?** - **Ease of Use:** 10.0/10 (Category avg: 9.2/10) **Who Is the Company Behind Sales Ask?** - **Seller:** [Sales Ask](https://www.g2.com/sellers/sales-ask) - **HQ Location:** San Francisco, US - **LinkedIn® Page:** https://www.linkedin.com/company/sales-ask (35 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Construction - **Company Size:** 140% Small-Business, 40% Mid-Market #### What Are Sales Ask's Pros and Cons? **Pros:** - Helpful (15 reviews) - Ease of Use (9 reviews) - AI Summary (8 reviews) - CRM Integration (8 reviews) - Accuracy (7 reviews) **Cons:** - Recording Issues (8 reviews) - Time-Consuming (7 reviews) - Learning Curve (5 reviews) - Video Issues (5 reviews) - AI Limitations (4 reviews) ### What Do G2 Reviewers Say About Sales Ask? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **AI-driven analysis** of Sales Ask, enabling clear communication and effective coaching across teams. - Users find Sales Ask to offer **ease of use** , making it simple to track conversations and improve client interactions. - Users appreciate the **AI-driven analysis** of Sales Ask, enhancing communication and supporting effective coaching and onboarding. - Users appreciate the **seamless CRM integration** of Sales Ask, enhancing context for client interactions and supporting effective follow-ups. - Users value the **accuracy of AI-driven insights** in Sales Ask, enhancing communication and coaching across teams. **Cons:** - Users face **recording issues** as team members struggle with starting recordings and audio quality in noisy environments. - Users find the **time-consuming setup** for workflows and recordings can hinder productivity, especially on busy job sites. - Users note a **steep learning curve** with Sales Ask, requiring time and consistency for effective adoption and use. - Users report **video issues** such as inconsistent recordings and unclear audio in noisy environments affecting overall effectiveness. - Users find **AI limitations** challenging, as team members struggle with recording consistency and interpreting insights takes time. #### What Are Recent G2 Reviews of Sales Ask? **"[Automated Coaching That Boosts Team Performance Fast](https://www.g2.com/survey_responses/sales-ask-review-12556839)"** **Rating:** 5.0/5.0 stars *— Luana B.* [Read full review](https://www.g2.com/survey_responses/sales-ask-review-12556839) --- **"[Finally Understand Why Some Estimates Convert and Others Don't!](https://www.g2.com/survey_responses/sales-ask-review-11818900)"** **Rating:** 5.0/5.0 stars *— David J.* [Read full review](https://www.g2.com/survey_responses/sales-ask-review-11818900) --- ### 19. [Apollo.io](https://www.g2.com/products/apollo-io/reviews) Apollo.io is an AI-powered go-to-market (GTM) platform that helps revenue teams find, engage, and manage B2B buyers across the entire sales cycle. Apollo.io is the company behind the industry’s first fully agentic GTM platform, transforming how revenue teams execute. Going beyond automation, Apollo’s intelligent agents actively drive results across the entire sales funnel – from prospecting to deal management – all in one place. Trusted by millions of users and hundreds of thousands of companies – including Anthropic, Autodesk, and Docusign – Apollo is making world-class go-to-market simple, intelligent, and accessible for all. Apollo serves sales development representatives, account executives, sales leaders, revenue operations, and marketing teams at B2B organizations of various sizes. Teams use Apollo to build and maintain target account lists, orchestrate outbound and inbound motions, manage opportunities, and understand which activities lead to qualified pipeline and closed revenue. Key capabilities include: Data and targeting: Access to a large B2B database with company and contact details, including firmographic, technographic, and buyer signal data, so users can define ideal customer profiles and create precise segments for outreach. Prospecting and enrichment: Tools to search, filter, and save prospect lists, plus enrichment workflows that keep contact and account records up to date in Apollo and connected systems such as CRM. Sales engagement: Multi-step, multi-channel sequences for email, calls, and tasks that standardize how reps follow up with prospects, with controls for timing, throttling, and deliverability. Agentic and AI-assisted workflows: Intelligent agents and AI features that help with account research, lead scoring, message generation, and next-step recommendations so reps can prioritize and personalize at scale. Deal and activity management: Basic CRM-style functionality for tracking opportunities, stages, activities, and notes, giving teams a single view of pipeline health and sales performance. By combining data, engagement, and deal execution in one platform, Apollo is designed to reduce the number of disconnected tools in a typical GTM stack and provide a consistent workflow for building pipeline and managing deals. This helps organizations improve data quality, increase seller productivity, and run more structured, measurable go-to-market programs. **Average Rating:** 4.7/5.0 **Total Reviews:** 9,343 **How Do G2 Users Rate Apollo.io?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.1/10 (Category avg: 8.8/10) - **Leaderboard:** 7.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 7.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Apollo.io?** - **Seller:** [Apollo.io](https://www.g2.com/sellers/apollo-io) - **Company Website:** https://www.apollo.io/ - **Year Founded:** 2015 - **HQ Location:** San Francisco, CA - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Business Development Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 67% Small-Business, 29% Mid-Market #### What Are Apollo.io's Pros and Cons? **Pros:** - Ease of Use (1587 reviews) - Lead Generation (1349 reviews) - Features (1321 reviews) - Helpful (1317 reviews) - Time-saving (1123 reviews) **Cons:** - Missing Features (559 reviews) - Inaccurate Data (469 reviews) - Learning Curve (458 reviews) - Limited Features (431 reviews) - Data Inaccuracy (420 reviews) ### What Do G2 Reviewers Say About Apollo.io? *AI-generated summary from verified user reviews* **Pros:** - Users find Apollo.io **easy to use** , praising its intuitive UI and seamless integration of features. - Users benefit from **efficient lead generation** with Apollo.io, simplifying outreach and maximizing sales potential. - Users value Apollo.io for its **comprehensive database and seamless LinkedIn integration** , enhancing efficiency in prospecting. - Users find the **mass outbound automation** of Apollo.io incredibly efficient, saving significant time in their outreach efforts. - Users love the **time-saving automation** of Apollo.io, streamlining prospecting and outreach for increased productivity. **Cons:** - Users wish for improved **feature offerings** in Apollo.io, like multiple CRM integrations and better automation options. - Users experience issues with **data inaccuracy** on Apollo.io, requiring manual verification and causing potential outreach errors. - Users criticize the **steep learning curve** of Apollo.io, often finding the UI confusing and unintuitive. - Users express concern over **limited features** , such as CRM integration and sequence restrictions in lower-tier plans. - Users face challenges with **data inaccuracy** , encountering outdated or incorrect contact information that hampers outreach efforts. #### What Are Recent G2 Reviews of Apollo.io? **"[Best value B2B prospecting tool on the market today](https://www.g2.com/survey_responses/apollo-io-review-12700971)"** **Rating:** 5.0/5.0 stars *— Praveen K.* [Read full review](https://www.g2.com/survey_responses/apollo-io-review-12700971) --- **"[One Platform for Prospecting, Outreach, and Pipeline Growth](https://www.g2.com/survey_responses/apollo-io-review-12951676)"** **Rating:** 4.5/5.0 stars *— Satya R.* [Read full review](https://www.g2.com/survey_responses/apollo-io-review-12951676) --- #### What Are G2 Users Discussing About Apollo.io? - [What unique capabilities does Apollo.io offer for streamlining sales and marketing workflows?](https://www.g2.com/discussions/what-unique-capabilities-does-apollo-io-offer-for-streamlining-sales-and-marketing-workflows) - 4 comments, 2 upvotes - [What is Apollo.io used for?](https://www.g2.com/discussions/apollo-io-what-is-apollo-io-used-for) - 6 comments, 3 upvotes - [How do I remove my information from Apollo io?](https://www.g2.com/discussions/how-do-i-remove-my-information-from-apollo-io) - 4 comments, 1 upvote - [Is Apollo IO free?](https://www.g2.com/discussions/is-apollo-io-free) - 10 comments, 5 upvotes - [What is Apollo io?](https://www.g2.com/discussions/what-is-apollo-io) - 3 comments, 1 upvote ### 20. [WorkRamp](https://www.g2.com/products/workramp/reviews) WorkRamp, a Learning Pool company, is the AI-first LMS built for the modern enterprise. Through self-guided learning modules, interactive coaching functionalities, and robust certification paths, WorkRamp allows teams to build customized learning experiences at scale for employees, customers, and partners. With WorkRamp, training is easy to build and deploy for learning teams--and businesses save on costs and resources by consolidating learning across the entire business. Learn more by visiting workramp.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 617 **How Do G2 Users Rate WorkRamp?** - **Ease of Use:** 8.8/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.9/10 (Category avg: 8.8/10) - **Leaderboard:** 8.1/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.5/10 (Category avg: 8.5/10) **Who Is the Company Behind WorkRamp?** - **Seller:** [Learning Pool](https://www.g2.com/sellers/learning-pool) - **Company Website:** https://learningpool.com/ - **Year Founded:** 2006 - **HQ Location:** Derry, IE - **Twitter:** @LearningPool (6,570 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/learning-pool-ltd/ (445 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Account Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 72% Mid-Market, 16% Enterprise #### What Are WorkRamp's Pros and Cons? **Pros:** - Ease of Use (138 reviews) - Course Creation (70 reviews) - Customer Support (61 reviews) - Intuitive (57 reviews) - Helpful (51 reviews) **Cons:** - Missing Features (47 reviews) - Limited Features (40 reviews) - Limited Customization (38 reviews) - Inadequate Reporting (25 reviews) - Feature Issues (23 reviews) ### What Do G2 Reviewers Say About WorkRamp? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **ease of use** of WorkRamp, appreciating its straightforward navigation and effective onboarding support. - Users praise the **ease of content creation** with WorkRamp, highlighting its user-friendly interface and supportive resources. - Users appreciate the **dedicated and responsive customer support** of WorkRamp, making implementation and ongoing assistance seamless. - Users appreciate the **intuitive interface** of WorkRamp, finding it easy to navigate and create content effortlessly. - Users appreciate the **outstanding customer support** of WorkRamp, receiving timely assistance and guidance whenever needed. **Cons:** - Users find **missing features** frustrating, such as lack of image copying and course linking, hindering efficiency. - Users find **limited features** in WorkRamp, noting that essential automation and reporting tools are less sophisticated than competitors. - Users desire more **customization options** for branding and employee communications within WorkRamp, finding it limited. - Users find the **inadequate reporting** of WorkRamp cumbersome, limiting their ability to effectively analyze course feedback and data. - Users express concerns over **feature issues** , highlighting limitations in analytics, reporting, and lack of interactivity. #### What Are Recent G2 Reviews of WorkRamp? **"[Simple and Efficient Training Management with WorkRamp](https://www.g2.com/survey_responses/workramp-review-12253205)"** **Rating:** 4.0/5.0 stars *— Chetan p.* [Read full review](https://www.g2.com/survey_responses/workramp-review-12253205) --- **"[Easy Interactive Training Sessions and Resource Libraries](https://www.g2.com/survey_responses/workramp-review-12701376)"** **Rating:** 4.5/5.0 stars *— Rachel D.* [Read full review](https://www.g2.com/survey_responses/workramp-review-12701376) --- #### What Are G2 Users Discussing About WorkRamp? - [What is WorkRamp used for?](https://www.g2.com/discussions/what-is-workramp-used-for) ### 21. [Avoma](https://www.g2.com/products/avoma/reviews) Avoma is the only AI-first Growth Acceleration Platform designed for customer-facing teams at startups and scaleups. By combining AI Meeting Assistance with Conversational Intelligence and Revenue Intelligence, Avoma empowers teams to streamline workflows, enhance customer interactions, and accelerate growth. With Avoma, you can automatically schedule and record meetings, receive full transcripts and AI-generated notes, and sync actionable insights directly to your CRM. Its AI-powered technology helps capture crucial customer information before, during, and after meetings—providing real-time insights and auto-scoring sales and customer calls with AI-powered scorecards. Avoma’s advanced Revenue Intelligence capabilities streamline forecasting and pipeline reviews with deal engagement activity, deal health and risk scores, and automated win/loss analysis. Built to empower both customer-facing reps and leaders, Avoma provides actionable insights at every stage of the customer journey. For more information, visit avoma.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,349 **How Do G2 Users Rate Avoma?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.3/10 (Category avg: 8.8/10) - **Leaderboard:** 8.1/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.3/10 (Category avg: 8.5/10) **Who Is the Company Behind Avoma?** - **Seller:** [Avoma](https://www.g2.com/sellers/avoma) - **Year Founded:** 2017 - **HQ Location:** Palo Alto, California - **Twitter:** @AvomaInc (391 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/18128169/ (64 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Account Executive - **Top Industries:** Computer Software, Marketing and Advertising - **Company Size:** 53% Small-Business, 46% Mid-Market #### What Are Avoma's Pros and Cons? **Pros:** - Helpful (18 reviews) - Transcripts (16 reviews) - Accuracy (14 reviews) - Recording Features (13 reviews) - Summarization (13 reviews) **Cons:** - Recording Issues (11 reviews) - AI Inaccuracy (10 reviews) - Accuracy Issues (9 reviews) - Transcript Accuracy (9 reviews) - Inaccurate Transcripts (8 reviews) ### What Do G2 Reviewers Say About Avoma? *AI-generated summary from verified user reviews* **Pros:** - Users find Avoma **extremely helpful** for seamless recording and summarizing of meetings, enhancing productivity and organization. - Users value the **reliable transcripts** from Avoma, enhancing efficiency in reviewing and summarizing sales conversations. - Users value the **accuracy** of Avoma, enjoying seamless call recording and precise transcription without errors. - Users value the **seamless recording and reviewing** capabilities of Avoma, enhancing efficiency and accuracy in call management. - Users love the **time-saving meeting summarization** features of Avoma, enhancing efficiency and insight post-meeting. **Cons:** - Users experience **recording issues** with Avoma, including notetaker dropout and unreliable transcription, impacting usability. - Users note occasional **AI inaccuracies** in transcription, occasionally leading to misunderstandings during meetings and affecting insights. - Users experience occasional **transcription accuracy issues** with Avoma, sometimes needing manual corrections due to background noise. - Users experience occasional **transcription errors** with Avoma, which can affect clarity and understanding during meetings. - Users face occasional **inaccurate transcripts** that can lead to misunderstandings during meetings and affect overall effectiveness. #### What Are Recent G2 Reviews of Avoma? **"[Avoma Makes Meeting Notes, Summaries, and Action Items Effortless](https://www.g2.com/survey_responses/avoma-review-12500213)"** **Rating:** 5.0/5.0 stars *— Miles H.* [Read full review](https://www.g2.com/survey_responses/avoma-review-12500213) --- **"[Stress-Free Meeting Tracking with Structured Notes and Easy Search](https://www.g2.com/survey_responses/avoma-review-12413291)"** **Rating:** 4.5/5.0 stars *— Sanket P.* [Read full review](https://www.g2.com/survey_responses/avoma-review-12413291) --- #### What Are G2 Users Discussing About Avoma? - [What is Avoma used for?](https://www.g2.com/discussions/what-is-avoma-used-for) ### 22. [Spinify](https://www.g2.com/products/spinify/reviews) Spinify: Enterprise Sales Gamification & Performance Platform Spinify is an enterprise sales gamification and performance platform built to drive visibility, accountability, and revenue outcomes at scale. Unlike basic gamification tools, Spinify connects directly to your CRM and business systems to transform real-time data into live performance insights, automated recognition, and actionable coaching. Modern sales teams—especially in remote and hybrid environments—struggle with fragmented data, low visibility, and inconsistent motivation. Spinify solves this by making performance impossible to ignore. Real-time leaderboards, automated achievements, and AI-driven coaching ensure every rep knows where they stand and what to do next. Built for High-Performance Sales Organisations Spinify is designed for mid-market and enterprise sales teams that need to: Drive consistent performance across distributed teams Increase visibility across pipelines, activities, and outcomes Improve accountability without micromanagement Motivate reps with structured, data-driven competition Enable managers to coach using real performance insights From finance and technology to recruiting and B2B services, Spinify supports organisations where performance clarity directly impacts revenue. Core Capabilities Real-Time Sales Visibility Turn CRM data into live dashboards and leaderboards that show exactly how individuals and teams are tracking against targets—no spreadsheets, no delays. Structured Competitions & Incentives Launch fully customizable sales competitions aligned to pipeline, revenue, or activity metrics. Drive the right behaviours—not just vanity metrics. AI-Powered Recognition & Engagement Celebrate wins instantly with achievements, milestones, and rewards. Remove the manual burden from managers while increasing team motivation. AI-Powered Sales Coaching Spinify’s AI Coaching Agent analyses performance data to surface insights, highlight gaps, and guide managers on where to focus coaching efforts. Seamless CRM & Native Data Integration Native integrations with platforms like HubSpot and Salesforce ensure Spinify operates as a real-time performance layer, not another disconnected tool. Why Spinify Wins Built for scale — supports large, distributed teams with complex structures Real-time by default — no lagging reports or static dashboards Actionable, not decorative — every leaderboard and competition ties to outcomes Coaching + performance in one platform — not just gamification Enterprise-ready integrations — sits on top of your existing stack Spinify moves beyond “fun gamification” into a Sales Performance Engine—where visibility, motivation, and coaching combine to drive measurable results. Proven at Scale With over 1,500,000 leaderboards created, Spinify is trusted by global organisations including GE Appliances and RE/MAX to: Increase sales activity and pipeline coverage Improve team engagement and morale Drive consistent execution across regions Enable data-driven coaching at scale. **Average Rating:** 4.6/5.0 **Total Reviews:** 951 **How Do G2 Users Rate Spinify?** - **Ease of Use:** 8.8/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.2/10 (Category avg: 8.8/10) - **Leaderboard:** 9.3/10 (Category avg: 8.7/10) - **Playbook Creation:** 8.2/10 (Category avg: 8.5/10) **Who Is the Company Behind Spinify?** - **Seller:** [Spinify](https://www.g2.com/sellers/spinify) - **Company Website:** https://spinify.com/ - **Year Founded:** 2016 - **HQ Location:** Toronto, Ontario - **Twitter:** @SpinifyApp (856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17896285/ (32 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Account Executive, Account Manager - **Top Industries:** Real Estate, Financial Services - **Company Size:** 51% Mid-Market, 40% Small-Business #### What Are Spinify's Pros and Cons? **Pros:** - Ease of Use (104 reviews) - Engagement (69 reviews) - Motivation (60 reviews) - Customer Support (55 reviews) - Gamification (54 reviews) **Cons:** - Learning Curve (20 reviews) - User Interface (19 reviews) - Technical Issues (17 reviews) - Integration Issues (16 reviews) - Missing Features (16 reviews) ### What Do G2 Reviewers Say About Spinify? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** in Spinify, which facilitates motivation and engagement through gamification effortlessly. - Users love the **competitive engagement features** of Spinify, enhancing motivation and fostering a fun workplace atmosphere. - Users value the **enhanced motivation** from Spinify, enjoying clear organization, real-time updates, and rewarding task completions. - Users praise the **responsive and invested customer support** from Spinify, enhancing their overall experience and success. - Users love the **gamification features** of Spinify, enhancing motivation and creating a competitive atmosphere for performance tracking. **Cons:** - Users find the **learning curve steep** , with initial confusion around features and navigation impacting usability. - Users find the **user interface confusing** initially, struggling with navigation and unclear explanations for features. - Users have faced **technical issues** like synchronization errors and system glitches, but many were resolved over time. - Users find **integration issues** with Spinify can complicate initial setup and connectivity with existing systems. - Users find the **lack of yearly competitions** limits tracking long-term performance and recognition of achievements. #### What Are Recent G2 Reviews of Spinify? **"[Motivates Teams: Seamless Salesforce Integration, Beautiful UI, and Clear Scorecards](https://www.g2.com/survey_responses/spinify-review-13051946)"** **Rating:** 5.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/spinify-review-13051946) --- **"[User-Friendly Performance Tracker](https://www.g2.com/survey_responses/spinify-review-12556260)"** **Rating:** 5.0/5.0 stars *— Verified User in Pharmaceuticals* [Read full review](https://www.g2.com/survey_responses/spinify-review-12556260) --- #### What Are G2 Users Discussing About Spinify? - [What is Spinify used for?](https://www.g2.com/discussions/what-is-spinify-used-for) - 2 comments ### 23. [Membrain](https://www.g2.com/products/membrain/reviews) Membrain is a specialized growth platform designed for B2B companies focused on enhancing their sales processes and driving sustainable growth. This comprehensive software solution provides users with the necessary structure, guidance, and insights to foster the right behaviors and effectively execute their sales strategies. With a strong reputation in the industry, Membrain has gained the trust of top sales experts and organizations across more than 80 countries. Targeted primarily at sales teams and management within B2B organizations, Membrain serves as a versatile tool that can either replace or complement traditional CRM systems. Its robust features cater to a variety of use cases, including sales performance management, sales coaching, and sales enablement. By integrating these functionalities, Membrain enables organizations to streamline their sales processes, improve team collaboration, and ultimately drive better results. One of the key features of Membrain is its ability to provide actionable insights through data-driven analytics. Users can track performance metrics, identify trends, and gain a deeper understanding of their sales activities. This level of visibility allows sales teams to make informed decisions, adjust their strategies in real-time, and focus on the activities that yield the highest returns. Additionally, Membrain's sales coaching capabilities empower managers to mentor their teams effectively, ensuring that best practices are shared and adopted across the organization. Membrain stands out in its category due to its unique combination of CRM functionalities and specialized sales tools. Recognized as a G2 Crowd High Performer in multiple categories, including CRM, Sales Performance Management, Sales Coaching, and Sales Enablement, Membrain offers a holistic approach to sales management. This integration of features not only enhances user experience but also ensures that organizations can leverage a single platform to address various aspects of their sales operations. The platform's user-friendly interface and customizable workflows further enhance its appeal, allowing organizations to tailor the system to their specific needs. By providing a comprehensive solution that encompasses both traditional CRM capabilities and advanced sales performance tools, Membrain equips B2B companies with the resources necessary to thrive in a competitive landscape. **Average Rating:** 4.6/5.0 **Total Reviews:** 211 **How Do G2 Users Rate Membrain?** - **Ease of Use:** 9.0/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.7/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.0/10 (Category avg: 8.5/10) **Who Is the Company Behind Membrain?** - **Seller:** [Membrain](https://www.g2.com/sellers/membrain) - **Company Website:** https://www.membrain.com/ - **Year Founded:** 2012 - **HQ Location:** Stockholm, Sweden - **Twitter:** @membrain_com (1,990 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/membraincom/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 60% Small-Business, 34% Mid-Market #### What Are Membrain's Pros and Cons? **Pros:** - Ease of Use (42 reviews) - Customization (26 reviews) - Customizability (23 reviews) - Easy Customization (21 reviews) - Intuitive (20 reviews) **Cons:** - Missing Features (17 reviews) - Learning Curve (11 reviews) - Email Issues (7 reviews) - Integration Issues (7 reviews) - Limited Features (7 reviews) ### What Do G2 Reviewers Say About Membrain? *AI-generated summary from verified user reviews* **Pros:** - Users find Membrain to be **very easy to navigate** , with customizable dashboards ensuring efficient task management. - Users appreciate the **customizability** of Membrain, finding it easy to navigate and tailored to their needs. - Users highly value the **customizability** of Membrain, enabling tailored workflows and exceptional support for various industries. - Users value the **easy customization** of Membrain, tailoring the CRM to meet their specific business needs effectively. - Users highlight Membrain's **intuitive design** , making it easy to navigate and utilize its extensive features effectively. **Cons:** - Users find the **missing features** such as robust analytics and a customer portal frustrating in Membrain. - Users find the **learning curve challenging** due to complex setup processes and a lack of preset templates. - Users find the **email integration lacking** , facing issues with notifications and file attachments impacting usability. - Users face **integration issues** with third-party software, leading to slow syncing and broken functionalities. - Users find the **limited features** of Membrain insufficient for their prospecting and reporting needs. #### What Are Recent G2 Reviews of Membrain? **"[Membrain user for an Internal Sales role.](https://www.g2.com/survey_responses/membrain-review-10736226)"** **Rating:** 4.0/5.0 stars *— Moises B.* [Read full review](https://www.g2.com/survey_responses/membrain-review-10736226) --- **"[Top-Notch Support, User-Friendly UI, and Powerful Workflow Customization](https://www.g2.com/survey_responses/membrain-review-12622325)"** **Rating:** 4.5/5.0 stars *— Chris W.* [Read full review](https://www.g2.com/survey_responses/membrain-review-12622325) --- #### What Are G2 Users Discussing About Membrain? - [What is Membrain used for?](https://www.g2.com/discussions/what-is-membrain-used-for) - 2 comments ### 24. [Mihup](https://www.g2.com/products/mihup/reviews) Mihup Interaction Analytics analyses 100% of customer conversations, uncovering their voice while revealing sales, service, and renewal opportunities for contact center teams to capitalise on. Its AI comes pre-trained on domain-specific contact centre context for faster, effective insights. The product evaluates every conversation against audit parameters and flags compliance breaches immediately. It also tracks agent effectiveness helping them level up with comprehensive coaching capabilities. What’s also important is Mihup Interaction Analytics’ ability to recommend approaches to close sales, enhance service delivery, and optimise processes, thanks to a fine-tuned Generative AI model. The flexible underpinning of the platform allows it to quickly introduce features expected in rapidly evolving industries like BFSI, fintech, e-commerce, and travel tech. With end-to-end automation offered out-of-the-box, Mihup Interaction Analytics accelerates insights, quality audit efficiency, and agent performance improvement. In addition, it delivers next best approaches and unified customer context. Get an enterprise-ready solution with customisable insights and dashboards. We help you go live in weeks, not months. **Average Rating:** 4.7/5.0 **Total Reviews:** 67 **How Do G2 Users Rate Mihup?** - **Ease of Use:** 9.3/10 (Category avg: 9.2/10) - **Knowledge Base:** 9.6/10 (Category avg: 8.8/10) - **Leaderboard:** 10.0/10 (Category avg: 8.7/10) - **Playbook Creation:** 9.6/10 (Category avg: 8.5/10) **Who Is the Company Behind Mihup?** - **Seller:** [Mihup Communications Private Limited.](https://www.g2.com/sellers/mihup-communications-private-limited) - **Year Founded:** 2016 - **HQ Location:** Kolkata, India - **Twitter:** @mihup_ai (50 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mihup/ (103 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Quality Analyst - **Top Industries:** Financial Services, Consumer Services - **Company Size:** 59% Mid-Market, 25% Small-Business #### What Are Mihup's Pros and Cons? **Pros:** - Accuracy (18 reviews) - Ease of Use (14 reviews) - Features (11 reviews) - Customer Support (9 reviews) - Efficiency (9 reviews) **Cons:** - User Interface Issues (12 reviews) - Complexity (7 reviews) - Improvement Needed (7 reviews) - Learning Curve (7 reviews) - Poor UI Design (7 reviews) ### What Do G2 Reviewers Say About Mihup? *AI-generated summary from verified user reviews* **Pros:** - Users praise Mihup for its **accuracy in analyzing conversations** , enhancing customer understanding and service quality efficiently. - Users appreciate the **ease of use** of Mihup, praising its user-friendly dashboard and automatic report generation. - Users value the **ease of use and implementation** , along with extensive features and excellent customer support. - Users praise the **proactive and knowledgeable customer support** of Mihup, enhancing their overall experience and effectiveness. - Users love Mihup for its **efficient AI assistant** , enhancing productivity with seamless multilingual interactions and automation. **Cons:** - Users find the **user interface lacking** and suggest improvements for a more intuitive experience and personalized reports. - Users find Mihup's **complexity in configuration** challenging, particularly for advanced settings and large datasets. - Users feel that Mihup requires **improvement in setup and documentation** , hindering the onboarding and customization processes. - Users find the **learning curve steep** , as navigating Mihup's features and setup can be time-consuming and complex. - Users experience **poor UI design** , noting a messy dashboard and responsiveness issues during integration with tools. #### What Are Recent G2 Reviews of Mihup? **"[Automates Audio Analysis, Boosts Service Quality](https://www.g2.com/survey_responses/mihup-review-12164341)"** **Rating:** 4.0/5.0 stars *— Erick Vincent Steve G.* [Read full review](https://www.g2.com/survey_responses/mihup-review-12164341) --- **"[Reliable Voice Intelligence Platform That Enhances Customer Experience and Insights](https://www.g2.com/survey_responses/mihup-review-11831951)"** **Rating:** 5.0/5.0 stars *— andré P.* [Read full review](https://www.g2.com/survey_responses/mihup-review-11831951) --- ### 25. [Koncert](https://www.g2.com/products/koncert/reviews) Koncert is a B2B Sales Engagement platform designed to enhance the efficiency and effectiveness of sales teams through advanced dialer technology. With over 15 years of experience in the industry, Koncert leverages artificial intelligence to facilitate more meaningful conversations and build robust sales pipelines. The platform automates the traditionally manual process of dialing prospects, allowing users to connect with live prospects more efficiently and significantly increase their conversation rates. Targeted primarily at sales professionals and organizations looking to optimize their outreach efforts, Koncert offers a suite of dialer options tailored to various sales workflows. These include the Multi-line AI Parallel Dialer, Single-line AI Flow Dialer, Agent-Assisted Dialer, and Click-to-Call Dialer. Each option integrates seamlessly with leading Customer Relationship Management (CRM) systems, ensuring that sales teams can streamline their processes without disrupting their existing workflows. This adaptability makes Koncert an ideal solution for businesses of all sizes seeking to enhance their sales engagement strategies. The key features of Koncert's dialer technology include automation capabilities that enable sales teams to connect with prospects at an unprecedented scale. By automating the dialing process, sales representatives can focus on engaging with prospects rather than spending time on manual dialing. This not only increases the number of conversations but also optimizes productivity, allowing teams to allocate their time and resources more effectively. The platform also includes AI PitchLab, which trains representatives in real time with AI-powered feedback on tone, pacing, and talk-to-listen ratios, turning every call into a coaching opportunity. Additionally, Koncert offers Waterfall Data Enrichment, which automates prospect list clean-up and boosts connect rates with accurate, enriched data from multiple sources. This feature enhances the quality of leads that sales teams engage with, further improving the likelihood of successful conversions. The platform also provides valuable insights for coaching and training purposes, enabling sales managers to refine their strategies and improve overall team performance. Koncert's AI-driven auto dialer and cadence platform stand out in the B2B sales tools market by offering a comprehensive solution that enhances both conversation rates and pipeline development. The ability to customize dialing strategies based on specific sales workflows ensures that organizations can implement a solution that meets their unique needs. By empowering sales teams to engage more effectively with prospects, Koncert plays a crucial role in driving business growth and achieving sales objectives. **Average Rating:** 4.6/5.0 **Total Reviews:** 389 **How Do G2 Users Rate Koncert?** - **Ease of Use:** 9.1/10 (Category avg: 9.2/10) - **Knowledge Base:** 8.9/10 (Category avg: 8.8/10) - **Leaderboard:** 8.8/10 (Category avg: 8.7/10) - **Playbook Creation:** 7.9/10 (Category avg: 8.5/10) **Who Is the Company Behind Koncert?** - **Seller:** [Koncert](https://www.g2.com/sellers/koncert) - **Company Website:** https://www.koncert.com/ - **Year Founded:** 2004 - **HQ Location:** Windham, NH - **Twitter:** @koncert (2 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2590826/ (53 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Sales Development Representative, SDR - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 46% Mid-Market, 35% Small-Business #### What Are Koncert's Pros and Cons? **Pros:** - Time-saving (56 reviews) - Efficiency (46 reviews) - Lead Generation (39 reviews) - Ease of Use (32 reviews) - Automation (31 reviews) **Cons:** - Call Issues (35 reviews) - Dialer Issues (28 reviews) - Slow Loading (12 reviews) - Software Bugs (12 reviews) - Delays (11 reviews) ### What Do G2 Reviewers Say About Koncert? *AI-generated summary from verified user reviews* **Pros:** - Users praise Koncert for its **time-saving capabilities** , enhancing productivity and enabling more meetings in less time. - Users highlight the **efficiency** of Koncert, significantly increasing productivity and meeting bookings with ease of use. - Users love the **efficient lead generation** capabilities of Koncert, which significantly boosts their productivity and sales potential. - Users praise the **ease of use** of Koncert, appreciating its user-friendly design and streamlined customer journey. - Users value the **automation features** of Koncert, enhancing their efficiency in managing outbound calls effortlessly. **Cons:** - Users often report **call issues** such as audio glitches and difficulties tracking multiple line attempts, affecting usability. - Users report **dialer issues** including glitches, audio joining problems, and uncertainty in tracking dialed prospects. - Users experience **slow loading** issues with Koncert, especially during high volume dialing, affecting call flow. - Users report occasional **software bugs** in Koncert, impacting stability and the dialing process but not being major issues. - Users report a **lag in call connection** that can disrupt communication and frustrate prospects during calls. #### What Are Recent G2 Reviews of Koncert? **"[Enhances Outreach Efficiency via Intelligent Call Automation](https://www.g2.com/survey_responses/koncert-review-12306935)"** **Rating:** 4.5/5.0 stars *— Lina V.* [Read full review](https://www.g2.com/survey_responses/koncert-review-12306935) --- **"[Built for Real Sales Teams, Backed by Outstanding Customer Service](https://www.g2.com/survey_responses/koncert-review-13022385)"** **Rating:** 5.0/5.0 stars *— Greggory N.* [Read full review](https://www.g2.com/survey_responses/koncert-review-13022385) --- #### What Are G2 Users Discussing About Koncert? - [What is Koncert used for?](https://www.g2.com/discussions/what-is-koncert-used-for) ## What Is Sales Coaching Software? [Sales Acceleration Software](https://www.g2.com/categories/sales-acceleration) ## What Software Categories Are Similar to Sales Coaching Software? - [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) - [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) - [Conversation Intelligence Software](https://www.g2.com/categories/conversation-intelligence) --- ## How Do You Choose the Right Sales Coaching Software? ### What You Should Know About Sales Coaching Software ### What is Sales Coaching Software? A sales coaching software allows executive sales teams to analyze sales calls and identify proactive ways to improve both general sales tactics and the overall relationship with a particular client. This software allows users to improve their technique with two main features: call audio recordings and call video recordings.  Call audio recordings generally come with call transcriptions that allow users to identify critical talking points they brought up during a call or points they missed. This allows sales representatives to identify what talking points were effective. Video recordings can be equally effective as it can allow sales representatives to analyze their body language or general cadence as they pitch to potential clients. Used together, both video recordings and audio recordings allow sales representatives to consistently refine their technique and see success through more effective sales pitches. #### What Types of Sales Coaching Software Exist? **Standalone sales coaching software** Standalone sales coaching software is often a point solution that is intended specifically for the use case of sales coaching. These solutions often come with video coaching, audio recording, and call transcription features but not much else. **All-encompassing sales solutions** Some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These all-encompassing solutions generally have features for sales enablement, sales engagement, sales training and onboarding, email tracking, and any additional features that can accelerate sales. ### What are the Common Features of Sales Coaching Software? The following are some core features within sales coaching software: **Sales pipeline:** A core feature of most sales coaching software is sales pipeline features. Sales pipeline features allow users to see all sales deals that are currently in the pipeline. If a sales representative sees a deal in the pipeline they may go back to past conversations with that customer or prospect and identify what matters the most to the customer as well as the most obvious pain points. This makes conversations much more effective with customers. **Video coaching:** Video coaching features allow users to coach sales representatives by assigning them video assessments. Video assessments prompt sales representatives to record themselves on video while they perform a mock pitch. After recording themselves, sales representatives send the video over to their managers to be assessed. Video coaching features provide managers with an easy way to score the sales representative’s pitch and provide feedback. **Machine scoring:** Machine scoring is an artificial intelligence (AI) embedded feature that automatically scores the overall performance of a sales call or video coaching assessment. Machine scoring features automatically transcribe a sales call and identify if key topics were covered, or if the speaking rate was good, and that all emotions exhibited were positive throughout a call. **Sales call library:** Sales coaching solutions generally provide a library or repository of past recorded sales calls. By having access to a wide range of past sales calls, new sales representatives easily access calls that were successful and use them to improve their overall sales pitches. **Conversation intelligence (CI):** CI features are almost always found in a sales coaching solution. CI records, transcribes, and analyzes sales calls. By analyzing sales calls, it identifies keywords and topics of conversation so users can quickly jump to those points in the recorded sales calls and further derive valuable insights. Other Features of Sales Coaching Software: [Coaching Card Capabilities](https://www.g2.com/categories/sales-coaching/f/coaching-card), [Competition Capabilities](https://www.g2.com/categories/sales-coaching/f/competition), [Playbook Creation Capabilities](https://www.g2.com/categories/sales-coaching/f/playbook-creation) ### What are the Benefits of Sales Coaching Software? **Increase sales revenue:** One of the main goals of deploying sales coaching software is to increase overall sales revenue. By analyzing past calls and identifying what worked and what didn’t, sales representatives can refine their sales tactics and strategies. This improves the overall success of future sales calls and potentially increases overall sales revenue. **Onboarding:** Sales coaching software makes onboarding more efficient for new sales representatives. Sales coaching software provides a repository of recorded sales calls that new sales representatives can take a look at during their onboarding process. By looking through these recorded sales calls, new sales representatives see how seasoned sales representatives at a company pitch the product and, which tactics were the most effective. This reduces onboarding time for new sales representatives and increases the chances of their first few calls being more successful. **Consistent messaging:** Sales coaching software helps to establish consistent messaging across all sales calls. One of the key ways to improve sales strategies is to establish a common message across all sales calls. This common message allows all sales representatives to pitch the product they are selling with consistent brand messaging that has been proven to be successful in the past. Having a consistent message also allows sales representatives to come prepared for every sales pitch without having to change up messaging every single time. ### Who Uses Sales Coaching Software? Sales coaching software helps unify sales managers or top sellers with the sales representatives who are still perfecting their craft: **Sales managers:** For managers or team leads, sales coaching software offers timely insights and metrics to shape feedback for specific employees and the team as a whole. With instructor-led training, managers provide the necessary feedback to strengthen team performance and see improved customer satisfaction and revenue growth. **Sales representatives:** For the general sales team, ongoing sales training is the ideal way to improve confidence and technique en route to hitting sales goals and collecting higher commissions. With features such as voice transcription and recorded sales calls, sales representatives can review their sales pitches and continuously improve their sales techniques. #### Software Related to Sales Coaching Software A well-oiled sales floor often involves several solutions built around sales training, performance measurement, and timely assistance. This is in addition to basics like CRM software. Below are some examples of software that supplement sales coaching software at one or more points in the journey: [Sales training and onboarding software](https://www.g2.com/categories/sales-training-and-onboarding) **:** Sales training and onboarding software is designed for the education and ramping of new hires. These involve components, such as product or brand messaging, sales call scripts, and virtual role playing, that help sales representatives get comfortable selling a particular offering. Though there will inevitably be pain points and opportunities for coaching, these learning applications can get new hires up to speed and prepared to hit the floor running. [Sales analytics software](https://www.g2.com/categories/sales-analytics) **:** Sales analytics software provides an up-to-date perspective on sales goals, general efficiency, and other aspects of the business process. The dashboards that are assembled in these programs are valuable for managers to gauge the health of the operation and adjust the strategy or staffing as necessary. Dashboards are also displayed on sales floors to give the entire team an updated view of their critical numbers so they know where they stand, when or where to improve, and when to celebrate. [Sales enablement software](https://www.g2.com/categories/sales-enablement) **:** Marketing collateral is an important tool for any salesperson. Sales enablement software gives salespeople easy access to playbooks, product descriptions, and scripts so they can study and practice their sales techniques around this company knowledge. These tools are also useful during sales meetings or pitches with customers to help present the most valuable information and bolster product knowledge during critical moments. ### Challenges with Sales Coaching Software **Time spent on building playbooks:** One of the major features that get included with most sales coaching software is the ability to create sales playbooks. This allows users to create a step-by-step process for pitching to a client. A potential pitfall is creating too many playbooks which makes it very easy to become disorganized and buried under overdue tasks and activities. Every pitch does not need a fully fleshed-out playbook which may take up a lot of a sales representatives’ time. **Protecting buyer privacy:** A lot of sales coaching solutions offer video recording, which allows users to record every sales call with a potential buyer. This may feel invasive to the client, especially if they don’t know they’re being recorded. The wise thing to do is choose a solution that allows users to clearly state that the buyer is being recorded so they are aware of the situation and can opt out of the call.  ### Which Companies Should Buy Sales Coaching Software? **Companies that have enterprise sales teams:** The most common use case for sales coaching software is for companies that have enterprise sales teams. Enterprise sales teams generally sell over video calls or audio conference calls, as a part of a long sales cycle. This sales cycle can take anywhere from one month to a whole year. Sales coaching software can help these teams constantly refine their sales technique as they analyze their cadence over sales calls. ### How to Buy Sales Coaching Software #### Requirements Gathering (RFI/RFP) for Sales Coaching Software While there aren’t necessarily stark differences between any two sales coaching software, some offerings do provide more or less functionality, and some software are geared towards certain industries. Buyers can narrow down their choices to choose the software that best suits their needs.  #### Compare Sales Coaching Software Products **Create a long list** Long lists are created by eliminating software options that do not provide critical functionality. To make a long list for a sales coaching software, a buyer should look at the following functionalities and deem which products provide the necessary functionality: - Video recordings - Audio recordings - Machine scoring - Sales pipeline tracking - Call transcriptions - Sales onboarding and training - Sales playbook creation - Manager review scorecards - Sales rep gamification and leaderboards - Sales coaching knowledgebase **Create a short list** Once a buyer has narrowed down their list from the following functionality above, it’s then important to get even more specific requirements. For example, some sales coaching software are intended for financial or high tech sales, while others are for insurance sales, travel sales, etc. If the company is in a very specific vertical, the buyer must look for a solution that caters to their specific needs.  **Conduct demos** Demos are one of the most important stages in the buying journey. This allows a buyer to sit through an actual product demo and see if the product matches all of the requirements. To make sure the demo runs smoothly, buyers must ensure that the vendor has all of their requirements beforehand so they can showcase their features properly. Some of the critical features that should be showcased in a product demo include video recording, call transcriptions, and audio recording, as these are the cornerstones of any sales coaching software #### Selection of Sales Coaching Software **Choose a selection team** It’s essential to have input from the end users of the software before making any purchasing decisions. Businesses must create a small selection team for sales coaching software. It’s important to get input from sales managers as team leads understand what’s critical for the training of the sales representatives they manage. It’s also important for a few sales representatives to demo some potential products and get their input on what features they like or what they need to improve their selling skills. This will allow a conversation where people can voice their concerns and conclude on the software that best fits the team’s needs. **Negotiation** When it comes down to the negotiation stage it’s important to consider implementation and training costs. Once a buyer ensures that all other requirements are met, the last stage is ensuring that workers are properly trained on the new software. This should be included in the price of the software, especially if it’s a recurring revenue cost.  **Final decision** After the negotiation stage is conducted, the final decision requires buy-in from everyone on the selection team. It’s important to get everyone on the same page to ensure that all requirements are met and the final decision is supported by everyone involved. ### What Does Sales Coaching Software Cost? There are a few factors to note when it comes to the cost of sales coaching software. The pricing of sales coaching software is generally run on a software as a service (SaaS) model. This means that the software is a subscription, and businesses must pay a monthly fee to use it. Pricing also depends on the number of seats being purchased. This is generally dictated by the number of sales representatives that have their login and account on the software. The more seats purchased, the higher the price will be every month. The price of a sales coaching software varies heavily depending on if it is a standalone product that focuses only on sales coaching versus a product that offers sales coaching features as a part of a larger sales enablement solution.  **Standalone sales coaching solution pricing:** Since these are point solutions they are often cheaper than all-encompassing sales solutions. Generally, the price of a standalone solution is anywhere from $300-$2,000 a month depending on the number of seats purchased. **All-in-one sales coaching solution pricing:** As stated previously, some sales coaching software are packaged as modules as a feature of a larger sales acceleration solution. These solutions can cost anywhere from $800-$5,000 a month depending on the number of seats needed.  #### Return on Investment (ROI) Businesses that implement sales coaching software generally see a return on their investment within a year. After a year. Below is the breakdown of the estimated time to ROI according to our review data on G2 as of December 4, 2020: - 41% of buyers see an ROI in 6 months or less - 31% of buyers see an ROI in 7-12 months - 17% of buyers see an ROI in 13-24 months - 11% of all other buyers see an ROI from 24 months onwards