--- title: Riskonnect Claims Management Reviews meta\_title: 'Riskonnect Claims Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 44 reviews by the users' company size, role or industry to find out how Riskonnect Claims Management works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 44 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance ---

# Riskonnect Claims Management Reviews & Product Details

Claimed

###### Profile Status

This profile is currently managed by Riskonnect Claims Management but has limited features.  
  
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Ventiv Claims is a claims administration system that is comprised of one or more Claims Management modules and a variety of supporting modules, including Absence Management, Enterprise Legal Management, Workers’ Compensation, Policy Management, Billing Management, Claims Intelligence, Corrective Action Plans, and Incident Reporting. The system was designed as a claims management system from the perspective of claims examiners. Designed to make it easy to manage claims, it includes functionality like diaries, business rules, workflow management, notepads, and financial management. Ventiv Claims enables users to define custom workflows tailored to each client’s specific business process, to make claim, document, and policy administration more efficient. Ventiv Claims offers an “out of the box” solution to clients. At the same time, the Ventiv Claims architectural design was developed with the fundamental requirement of flexibility to adapt to meet the changing business requirements of clients. The system modules, fields, interfaces, and reports are user configurable so that Ventiv Claims can be adjusted to meet most organizational processes without custom programming.

* * *

Seller
[Riskonnect](https://www.g2.com/sellers/riskonnect)
Discussions
[Riskonnect Claims Management Community](https://www.g2.com/products/riskonnect-claims-management/discuss)
Solution Type

Best-of-Breed

Overview by
Tim Welsch

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

8 months

[
View More Pricing Information
](https://www.g2.com/products/riskonnect-claims-management/pricing)

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View All Alternatives
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## User Insights

Average based on 44 real user reviews.

Implementation Time

8 months

[Log in to unlock pricing and user insights](/login)

TC

Tracy C.

Mid-Market (51-1000 emp.)

3/22/2023

"Ventiv Conference 2023"

5/5

What do you like best about Riskonnect Claims Management?

Intuitive to users. Easy to help support users. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect Claims Management?

Can be difficult to modify/customize fields at time. Review collected by and hosted on G2.com.

What problems is Riskonnect Claims Management solving and how is that benefiting you?

Containment and management of claims. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 Gives Campaign

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
UI

Verified User in Insurance

Enterprise (\> 1000 emp.)

9/9/2022

"Friendly, Professional, and Eager to help. A pleasure to work with."

5/5

What do you like best about Riskonnect Claims Management?

Systems are easy to understand and user-friendly. Support is always quick and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect Claims Management?

No downside that I have encountered. Minor IT work seems to be farmed out sometimes, which can make the turn-around a little slow, but this is understandable. Review collected by and hosted on G2.com.

What problems is Riskonnect Claims Management solving and how is that benefiting you?

We are currently working through an extensive upgrade project, which comes with its share of problems. However, Ventiv is always there for us when we need their help. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Verified User in Insurance](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Insurance")
AI

Verified User in Insurance

Small-Business (50 or fewer emp.)

8/18/2022

"Been working with Ventiv for over 15 years and haven’t had many issues that are worth remembering."

4.5/5

What do you like best about Riskonnect Claims Management?

Once Ventiv assigned a Customer Success manager to us, work life has been amazing working with Ventiv. Ventiv customer support doesn't just help you fix issues, they teach you how they fix issues. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect Claims Management?

I am not too fond of the online help, it isn't so helpful. Review collected by and hosted on G2.com.

What problems is Riskonnect Claims Management solving and how is that benefiting you?

Implementing Ventiv in our office allowed us to bring claims in house and not have to rely on outside vendors for claims handling. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care")
AH

Verified User in Hospital & Health Care

Enterprise (\> 1000 emp.)

8/23/2022

"Ventiv Claims Review"

4/5

What do you like best about Riskonnect Claims Management?

We like how you can make it your own. It's very customizable. The Compliance pieces. The financials. Review collected by and hosted on G2.com.

What do you dislike about Riskonnect Claims Management?

Bugs. Sometimes there are bugs, and you have to wait for product releases for them to be fixed. Review collected by and hosted on G2.com.

What problems is Riskonnect Claims Management solving and how is that benefiting you?

Claims Mgmt is way better with Ventiv Claims. Reporting and Dashboarding is so much better. The business rules and diaries help our adjusters with their daily claim mgmt as well and daily flow. Review collected by and hosted on G2.com.

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8/23/2024
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/riskonnect-claims-management/pricing)

##### Categories on G2

[Insurance Claims Management](https://www.g2.com/categories/insurance-claims-management)

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