--- title: Riskonnect Claims Management Reviews meta\_title: 'Riskonnect Claims Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 44 reviews by the users' company size, role or industry to find out how Riskonnect Claims Management works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 44 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Insurance url: https://www.g2.com/categories/insurance --- # Riskonnect Claims Management Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Riskonnect Claims Management but has limited features. Are you part of the Riskonnect Claims Management team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Ventiv Claims is a claims administration system that is comprised of one or more Claims Management modules and a variety of supporting modules, including Absence Management, Enterprise Legal Management, Workers’ Compensation, Policy Management, Billing Management, Claims Intelligence, Corrective Action Plans, and Incident Reporting. The system was designed as a claims management system from the perspective of claims examiners. Designed to make it easy to manage claims, it includes functionality like diaries, business rules, workflow management, notepads, and financial management. Ventiv Claims enables users to define custom workflows tailored to each client’s specific business process, to make claim, document, and policy administration more efficient. Ventiv Claims offers an “out of the box” solution to clients. At the same time, the Ventiv Claims architectural design was developed with the fundamental requirement of flexibility to adapt to meet the changing business requirements of clients. The system modules, fields, interfaces, and reports are user configurable so that Ventiv Claims can be adjusted to meet most organizational processes without custom programming. * * * Seller [Riskonnect](https://www.g2.com/sellers/riskonnect) Discussions [Riskonnect Claims Management Community](https://www.g2.com/products/riskonnect-claims-management/discuss) Solution Type Best-of-Breed Overview by Tim Welsch Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 8 months [ View More Pricing Information ](https://www.g2.com/products/riskonnect-claims-management/pricing) ## Top-Rated Alternatives [ ![Guidewire ClaimCenter](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Guidewire ClaimCenter") Guidewire ClaimCenter 4.5/5(42) ](https://www.g2.com/products/guidewire-claimcenter/reviews) [ ![FileHandler Enterprise](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "FileHandler Enterprise") FileHandler Enterprise 4.4/5(36) ](https://www.g2.com/products/filehandler-enterprise/reviews) [ ![Aclaimant](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aclaimant") Aclaimant 4.9/5(32) ](https://www.g2.com/products/aclaimant/reviews) [ View All Alternatives ](https://www.g2.com/products/riskonnect-claims-management/competitors/alternatives) ## User Insights Average based on 44 real user reviews. Implementation Time 8 months [Log in to unlock pricing and user insights](/login) ![Richard M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Richard M.") RM Richard M. System Administrator Enterprise (\> 1000 emp.) 3/22/2023 "Full Claims Solution down to every detail" 4/5 What do you like best about Riskonnect Claims Management? The product utilizes document workflows, trigger business rules, oracle procedures to create a business process that is easy to use. Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? The flexibility of the application is available but requires vendor support to manage. Self-administration is complicated. Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? Self Administration of Workers Compensation claims, state reporting. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign DM Debbie M. Enterprise (\> 1000 emp.) 3/22/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Ventiv is like family" 5/5 What do you like best about Riskonnect Claims Management? Everyone is accessible and well-versed in the product. Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? I'm an end user and feel the product is somewhat lagging in functionality in comparison to other claims offices or insurance carriers. Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? Predict will be helpful with litigation reduction and adequate reserving. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign KB Kimberlee B. Small-Business (50 or fewer emp.) 3/21/2023 "Good product, easy to use with very few exceptions (creating reports isn't my favorit)" 4.5/5 What do you like best about Riskonnect Claims Management? The ability to automate our processes to allow efficiency for our members and employees Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? Creating reports specific to analytics, although it has gotten easier with Ad Hoc. Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? Allow us to keep accurate claim files with easy access to the imformation Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign AA Alan A. Mid-Market (51-1000 emp.) 3/22/2023 "Excellent claims management, but needs current technology integration." 4/5 What do you like best about Riskonnect Claims Management? Complete claims handling and data access within one platform Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? The user interface is showing its age and does not interact easily with current business tools such as O365 and Google apps. Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? Capture and administration of workers' comp claims. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign PV Patricia V. Mid-Market (51-1000 emp.) 3/22/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Ventiv is extended family" 4.5/5 What do you like best about Riskonnect Claims Management? offers consistency and thoroughness; can reliably find claims and navigate through the behavior of the functionality Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? Not always as intuitive for new users; not welcoming to use; Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? AL, GL and WC --allows consistent administration of our claims Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign EP Eva P. Mid-Market (51-1000 emp.) 3/22/2023 Business partner of the seller or seller's competitor, not included in G2 scores. "Ventiv is responsive to our needs" 5/5 What do you like best about Riskonnect Claims Management? Provides capability to automate tasks to increase productivity, granular security settings. Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? Upgrades usually break security due to security string syntax changes without notification. Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? Claims administration on AL, GL, WC, EPL, FID Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign BM Bill M. Enterprise (\> 1000 emp.) 3/22/2023 "CE Review" 4/5 What do you like best about Riskonnect Claims Management? I like the workflow and payment processing process Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? Change requests can take time to implement with the development team. Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? A solution to manage claims and process reserves and payments Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Kathryn B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kathryn B.") KB Kathryn B. Controller/Satellite Manager Small-Business (50 or fewer emp.) 3/22/2023 "Ventiv Premium has an easy to use interface with expansive functionality." 4/5 What do you like best about Riskonnect Claims Management? Easy to use interface. Straight forward Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? Lots of clicks required to navigate within the application. Would be nice to customize workflows for users. Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? Claims administration, management, analytics. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JR Jeannette R. Enterprise (\> 1000 emp.) 3/21/2023 "User Friendly and dynamic reporting" 4.5/5 What do you like best about Riskonnect Claims Management? Dynamic reporting for up-to-date statistics. Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? I least like the glitches or issues associated with missing data requiring IT support. Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? Tracking time decisions, payments and benefit notices. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Mechell P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mechell P.") MP Mechell P. Claims Examiner 1/System Administrator Small-Business (50 or fewer emp.) 3/21/2023 "Both Support Team and CSM is responsive to all system related issues" 4.5/5 What do you like best about Riskonnect Claims Management? The support we receive from the Ventiv Team Review collected by and hosted on G2.com. What do you dislike about Riskonnect Claims Management? Inability to import Excel Spreadsheet templates Review collected by and hosted on G2.com. What problems is Riskonnect Claims Management solving and how is that benefiting you? Current business problems: Cannot sent multiple attachments through Claims Mail Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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