--- title: Riskified Reviews meta\_title: 'Riskified Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 229 reviews by the users' company size, role or industry to find out how Riskified works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 229 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Riskified Reviews & Product Details Visit Website Founded in 2013, Riskified is a trusted partner in fraud prevention and risk management, enhancing performance and driving favorable business outcomes for ecommerce enterprises. We fundamentally embrace continuous improvement and optimization in tackling complex business challenges for our clients, often leading to technological breakthroughs and some of the most advanced solutions in the market. For example, we pioneered the use of AI to combat ecommerce fraud, and over the past decade have continuously introduced cutting-edge solutions to solve additional challenges beyond payment fraud, including solving for policy abuse, account takeovers, automations for chargeback management, and introducing adaptive checkout flows. These offerings were enabled by the invention of machine learning models to detect policy abuse, self-optimizing machine learning models, and turning an identity resolution capability into an interactive visualization engine for clients. * * * Product Website Riskified Seller [Riskified](https://www.g2.com/sellers/riskified) Discussions [Riskified Community](https://www.g2.com/products/riskified/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Nitsan Ghilai (Digital Marketing Manager at Riskified) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/riskified/pricing) ## Riskified Integrations (2) What do users say about integrations? Verified by Riskified [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") AccountingBook ](https://www.g2.com/products/accountingbook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Adyen Payments ](https://www.g2.com/products/adyen-payments/reviews) Show More ![Jeff M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff M.") JM Jeff M. Digital Strategist Small-Business (50 or fewer emp.) 9/26/2019 "Never a Fraudulent Order Yet!" 4/5 What do you like best about Riskified? I have used this for a few websites and we actually have never had a fraudulent order come through. I wish I could say we have been able to successfully get refunded for these types of orders, but we have never needed to. Not one fraudulent order since we started using them has gotten through! Review collected by and hosted on G2.com. What do you dislike about Riskified? It's not easy to remove certain payment methods from needing Riskified. For example, if you use a financing/pay later program that already has fraud guarantees, there is no easy way to turn that off. Takes some work with their customer support team. Why pay the fee if you are already covered? I am sure many don't do this. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: Compare it to Signifyd, Kount and No Fraud and see what works best for your business. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? The big issue online now is fraud. In the past we manually did the research behind each order, especially the large ones. This took up time from other things in the business. With Riskified, we no longer had to waste time on this. They do the work for us. No fraudulent orders and it has saved us over an hour 1 day of having to manage this area. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 9/26/2019 "Riskified helped reign in fraud and all to expand our business" 4.5/5 What do you like best about Riskified? I like the peace of mind. I know what to expect for my Riskified payment vs what could happen when unprotected. We have been able to increase revenues by decreasing problematic checkouts from valid customers because of our aggressive fraud filtering. We have begun to expand out into other geographic markets without fear of increase fraud liabilities. We know almost instantly whether we have a valid transaction or not with 100% confidence that we will not lose the product/revenue due to fraud. Riskified is able to work automatically and provide the proper feedback into our eCommerce platform. This hands-off approach allows our CSR team to focus more on the customer as opposed to spending time validating customer purchases. I like the way that support will work with you to customize your order filtering. It is not just an all or nothing on order submission. You can filter based on may different aspects of the order to really dial in to where you need the protection most. Review collected by and hosted on G2.com. What do you dislike about Riskified? I do wish there was a way in the admin to be able to whitelist specific customers. It is not often we run into false positives, but it does happen. We have workarounds in place and understand the risk when going around the system. But it would be nice to flag an order in the application for human review to be able to reverse a decision on a buyer for future orders without having to contact support each time. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: Talk with Riskified. Audit back through your order history and get an accurate account of what you have actually lost to fraud. Then talk with Riskified to see how they can help. I would bet that once you evaluate pricing from Riskified vs your fraud exposure and add in potential to reclaim actual customers who may have been caught up in filtering...You will be miles ahead with Riskified. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? We were looking for a way to cut our exposure to online fraud. We also had to have our filtering set so aggressive with our processor that we were having issues denying actual customers from completing their purchase. With Riskified we have been able to remove all processor filtering to reduce actual consumer friction while checking out so we capture more of the orders we want. We also know that we are 100% covered from fraudulent transactions. Makes it much easier to budget a small fee from Riskified than the unknown of what you could get hit with from fraudsters. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Alejandro L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alejandro L.") AL Alejandro L. General Management Marketing and Advertising Small-Business (50 or fewer emp.) 9/26/2019 "Best Risk Assessment Tool" 4.5/5 What do you like best about Riskified? Asking for refunds/guarantees is extremely easy. This is a big turn off with other similar services that make it more difficult to get a refund processed. This makes Riskified feel closer and since Riskified trusts us, we trust Riskified. Instead of having a team of people going through every single transaction to detect whether it's suspicious or not, we know use Riskified to do that for us. That team is now dedicated to other work that provides more value for our customers. We absolutely trust the system and has worked wonderfully for the last three years. Riskified is a must for any serious ecommerce site. Review collected by and hosted on G2.com. What do you dislike about Riskified? I've wanted to get more clients on board but the sales volume required is very high. If this requirement went way down, I could definitely get more clients using Riskified. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: This is the best fraud prevention tool in the market. Look no further. Great product and great service. Setup is very simple and day-to-day usage is very intuitive, no training required. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? We no longer have people dedicated to analyzing every single transaction. If Riskified marks a transaction as fraud, we rarely ever disagree. The longer we have used the system, the better and better the algorithm keeps getting. We use this internationally, so this is no minor feat. Riskified is a great technology and business accomplishment. On top of this, the rates are very fair. It's one of those things that as soon as you start using it, you can't even remember how things got done without it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Mid-Market (51-1000 emp.) 9/9/2019 "Efficiently reviewing orders" 4.5/5 What do you like best about Riskified? What I like best about Riskified is that they are thorough with the reasoning for the denied order. With a quick scan, it is easy to see all of the reason for which the order is flagged. Whether that be weird IP, billing addresses that do not match passed chargebacks with other companies, etc. Review collected by and hosted on G2.com. What do you dislike about Riskified? I sometimes feel although the linking is not 100% accurate, as there are other orders correlated that we find that are not listed in this section. Additionally when the only linking is IP is can sometimes be confusing at a quick glance. Having the option to resub more than once every 24h would also be helpful when reviewing orders in a short amount of time. As well as having more information as to why the resubmit/second look was denied. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: I would recommend using this software if you intend to ask further questions to your customers and resubmit as their second look option works great. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Riskified has helped immensely in catching shopping patterns amongst fraudsters. The best part of the linking is being able to find other accounts associated with this person and help prevent further fraudulent activities. The new way to resubmit an order for a second review saves a lot of time and offers quick and easy options and solutions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller SM Sue M. E-commerce assistant Small-Business (50 or fewer emp.) 9/30/2019 "Overall, I'd recommend Riskified to others. It is a highly sensitive app- better safe than sorry!" 3.5/5 What do you like best about Riskified? The breakdown of what is being flagged as highly fraudulent behavior, our company representatives, and receiving emails per order for easy/quick notifications on orders. Review collected by and hosted on G2.com. What do you dislike about Riskified? On many occasions, it has marked orders as 'fraud' that we know to not be (consistent customers, employees, etc) Review collected by and hosted on G2.com. Recommendations to others considering Riskified: I think it's better to be overly sensitive when detecting fraud and then make your own evaluations from there- We have never had a fraudulent order that Riskified didn't flag! Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Preventing fraudulent purchases on our online retail store! While it is hypersensitive at times, it often catches fraud orders our other systems do not (e.g. Shopify) Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Enterprise (\> 1000 emp.) 8/29/2019 "Using Riskified in an emerging market from Latin America" 4/5 What do you like best about Riskified? As an intensive user of Riskified, one of the things I enjoy the most is the transaction detail and the linked transactions. You have an overview of everything that matters about your customer: origin of the transaction, amount, type of card ... Related transactions per customer, IP address, delivery address, among others. The general view has relatively easy to customize columns, which is much appreciated. Review collected by and hosted on G2.com. What do you dislike about Riskified? Sometimes the reason for the rejection is not clear, so it is difficult to justify with the client why their transaction will not be processed. Some false positives (a few in fact) are present which can diminish your reputation as an online seller in front of the community. On some occasions (a very few) the issuing bank shown is not correct. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: Electronic commerce is a complicated sea, Riskified offers a powerful solution whose greatest strength (in my concept) is its ability to adapt to change and its interest in meeting their clients and the clients of their clients. The support you receive from the company makes you feel accompanied in every step. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? As one of the largest retailers in Panama, our projection is to offer our products and services with the greatest ease and guarantee of security for the customer. Riskified has allowed us more agile responses in billing decisions, reducing human errors as much as possible. The platform still learning, so we are. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 10/1/2019 "concise and effective security tool " 4.5/5 What do you like best about Riskified? I like the recently added ability to reviews flagged orders in seconds, this makes the conversation with customers a lot easier as they no longer have to wait several hours for insight into whether their order can be approved. Review collected by and hosted on G2.com. What do you dislike about Riskified? I wish that the tool were a bit more specific about the reasons for the decline, and it would be even better if there were suggested talking points for customers who are declined. It also can be frustrating when an order is declined for a customer and we submit the details and for some unknown reason should've actually been approved in the first place. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Riskified offers us a great deal of risk reduction by identifying risky factors and in other instances allowing us to resolve issues for customers allowing them to place successful orders. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller RH Rajat H. Senior Product Manager Mid-Market (51-1000 emp.) 9/26/2019 "Very Good generic service" 4/5 What do you like best about Riskified? I think Riskified indeed is good at catching generic fraud. Their API's are easy to integrate and go live process is quite fast. Review collected by and hosted on G2.com. What do you dislike about Riskified? - Definitely Riskified need to improve their product offering to make the product more personalized to the merchant. Currently they are just offering one size fits all solution. - Account management services could be improved to understand customer's problems. Currently we have a feeling that Account management is something which could be lived without. - My suggestion is, if you are looking for a longer term partnership with the customer then personalized service is very important. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: We are definitely looking at a longer term partnership with Riskified. However it seems like Riskified is not interested in making tailor made products. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? We like chargeback guarantee. We are sending random traffic to Riskified. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller AF Alessandra F. Fraud Prevention Coordinator Mid-Market (51-1000 emp.) 3/14/2019 "Risk free against frauds!" 5/5 What do you like best about Riskified? Riskified has been helping us to save time and money by protecting and preventing frauds and chargebacks from our business. The software is easy-friendly, also the fraud reports is always accurate. Thanks to Riskified, our conversion rate is now increasing in total safety! I Review collected by and hosted on G2.com. What do you dislike about Riskified? Review/replacement requests can only be submitted if orders have been confirmed within 7 days. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: Riskified helps growing business without fearing of frauds and chargebacks. Total risk-free! Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? Riskified has been preventing our business against fraud and chargebacks as well as disputing them on our behalf. It helps us saving time and money! The chargeback protection guarantee offered by Riskified is just fantastic! Review collected by and hosted on G2.com. Show More 8/29/2019 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Ron G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ron G.") RG Ron G. Director Of Ecommerce Information Technology and Services Mid-Market (51-1000 emp.) 9/26/2019 "Reliable, top-notch ecommerce security solution" 5/5 What do you like best about Riskified? The ease of sending in chargebacks for review. The process is streamline and simple to complete. Review collected by and hosted on G2.com. What do you dislike about Riskified? I would like to see more reporting options, particular on the failed orders. Review collected by and hosted on G2.com. Recommendations to others considering Riskified: Riskified has proven time and time again to keep us safe from fraudulent orders. Our chargebacks have decreased significantly, and Riskified pays us back for the few that make it though. The tool has paid for it self multiple times. Review collected by and hosted on G2.com. What problems is Riskified solving and how is that benefiting you? The biggest problem we had was spoofed and false orders, particularly generated outside the US. Riskified provides that peace of mind. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Riskified? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Riskified ](https://www.g2.com/products/riskified/discussions/new) GU Guest User What is Riskified used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-riskified-used-for) CA Catherine Arguelles • Last activity about 6 years ago If the customer has been declined but corrects the information supplied How can we update Riskified? 1 Upvote 2 [ Join the conversation ](https://www.g2.com/discussions/if-the-customer-has-been-declined-but-corrects-the-information-supplied-how-can-we-update-riskified) [ View all Discussions ](https://www.g2.com/products/riskified/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 7 months ### Average Discount 13% [ View More Pricing Information ](https://www.g2.com/products/riskified/pricing) Riskified Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f5a01f870bff33ab49cf348af47cf1a4/signifyd.png "Product Avatar Image") Signifyd 4.6/5(352) [ Compare Now ](https://www.g2.com/compare/riskified-vs-signifyd) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_68ff063a23a32920c9f0e37309c6ea23/sift-s-ai-powered-fraud-decisioning-platform-sift.jpg "Product Avatar Image") Sift 4.6/5(615) [ Compare Now ](https://www.g2.com/compare/riskified-vs-sift-s-ai-powered-fraud-decisioning-platform-sift) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3b6f031b912ca564c7be9c278e263a6e/kount.jpg "Product Avatar Image") Kount 4.8/5(116) [ Compare Now ](https://www.g2.com/compare/kount-vs-riskified) ##### ##### Riskified Features Intelligence Transaction Scoring Risk Assessment Intelligence Reporting Detection Fraud Detection Alerts Real-Time Monitoring Response Device Tracking Fraud Markers Blacklisting Analysis Intelligence Reporting [ View More Features ](https://www.g2.com/products/riskified/features) ## Top-Rated Alternatives [ ![Sift](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sift") Sift 4.6/5(615) ](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) [ ![SEON](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SEON") SEON 4.6/5(390) ](https://www.g2.com/products/seon/reviews) [ ![Signifyd](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Signifyd") Signifyd 4.6/5(352) ](https://www.g2.com/products/signifyd/reviews) [ View All Alternatives ](https://www.g2.com/products/riskified/competitors/alternatives) ##### Categories on G2 [Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection) ##### Explore More [Digital Marketing Services in London](https://www.g2.com/categories/digital-marketing/locations/greater-london-england-gb)[What's the best sales engagement platform with advanced workflow automation for teams running complex multi-step sequences?](https://www.g2.com/discussions/what-s-the-best-sales-engagement-platform-with-advanced-workflow-automation-for-teams-running-complex-multi-step-sequences)[What HR service delivery solutions work best for HR service managers looking to bring structure and accountability to employee inquiries rather than relying on tribal knowledge?](https://www.g2.com/discussions/what-hr-service-delivery-solutions-work-best-for-hr-service-managers-looking-to-bring-structure-and-accountability-to-employee-inquiries-rather-than-relying-on-tribal-knowledge) [Best e-commerce platform for my small business](https://www.g2.com/discussions/best-e-commerce-platforms-for-small-businesses)[Which service offers the best procurement software](https://www.g2.com/discussions/which-service-offers-the-best-procurement-software)[Pros and Cons Details](https://www.g2.com/products/riskified/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)