--- title: Riskified Reviews meta\_title: 'Riskified Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 229 reviews by the users' company size, role or industry to find out how Riskified works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 229 scale: '5' date\_modified: '2026-08-09' parent\_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce ---

# Riskified Reviews & Product Details

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Founded in 2013, Riskified is a trusted partner in fraud prevention and risk management, enhancing performance and driving favorable business outcomes for ecommerce enterprises. We fundamentally embrace continuous improvement and optimization in tackling complex business challenges for our clients, often leading to technological breakthroughs and some of the most advanced solutions in the market. For example, we pioneered the use of AI to combat ecommerce fraud, and over the past decade have continuously introduced cutting-edge solutions to solve additional challenges beyond payment fraud, including solving for policy abuse, account takeovers, automations for chargeback management, and introducing adaptive checkout flows. These offerings were enabled by the invention of machine learning models to detect policy abuse, self-optimizing machine learning models, and turning an identity resolution capability into an interactive visualization engine for clients.

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Product Website
Riskified
Seller
[Riskified](https://www.g2.com/sellers/riskified)
Discussions
[Riskified Community](https://www.g2.com/products/riskified/discuss)
Languages Supported

English

Solution Type

Best-of-Breed

Overview by
Nitsan Ghilai (Digital Marketing Manager at Riskified)

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## Value at a Glance

Averages based on real user reviews.

### Time to Implement

2 months

[
View More Pricing Information
](https://www.g2.com/products/riskified/pricing)

## Riskified Integrations
(2)

What do users say about integrations?

Verified by Riskified

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

AccountingBook

](https://www.g2.com/products/accountingbook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Adyen Payments

](https://www.g2.com/products/adyen-payments/reviews)

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 ![Verified User in Luxury Goods & Jewelry](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Luxury Goods & Jewelry")
AL

Verified User in Luxury Goods & Jewelry

Mid-Market (51-1000 emp.)

8/16/2023

"Great experience with Riskified"

5/5

What do you like best about Riskified?

Thanks to Riskified, the monitoring of fraud payment is simple and the efficiency of the machine learning had a great impact on the KPI's. The webapp is user friendly as well, and the relationship with our account manager is great. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

I think the Asian market isn't yet well managed by Riskified. Besides, it could be intersting to be notified if there is a change in the algorithm. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

The first issue was the fraudulent chargebacks that was reduced by Riskified, which helped the authorization rate to increase. The review is now automatic, there is no need to review manually 30% of the orders.

Disputing chargebacks is also time saver. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Marcelo R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Marcelo R.")
MR

Marcelo R.

Mid-Market (51-1000 emp.)

8/8/2023

"Really positive Experience"

4.5/5

What do you like best about Riskified?

Platform is ricj in details and enable the user to proceed with a deeper analisys. Also apart of the filters, the portal is really intuitive and help on the end user trainning. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Portal is quite slow sometimes, Also the filtering on Portal could be more user friendly, The initial end time does not aplly the local timezone, then leads the user to incorrect filters. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Fraud issues, High levels of Chargebacks. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
AA

Verified User in Apparel & Fashion

Enterprise (\> 1000 emp.)

8/8/2023

"Good performance and fast solutions"

5/5

What do you like best about Riskified?

It is easy to use. Very friendly-tool.

The customer service center is very quick to respond and our Account Manager (Tehila) is helping us a lot with the tool.

And the dashboards are easy to use. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

We are having some problems with the Second Look option (but they are quickly managing it to solve it) Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

The tool has been able to decrease the rate of chargebacks we had in the Japanese market and increase the approval rate. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting")
IA

Verified User in Accounting

Small-Business (50 or fewer emp.)

8/5/2023

"Review"

5/5

What do you like best about Riskified?

The links it creates between oders for bettwe assesment. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Sometimes there is no information why the order was decloined. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Orders that may be fraud Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail")
UR

Verified User in Retail

Enterprise (\> 1000 emp.)

2/17/2022

"Comoto Riskified Review"

5/5

What do you like best about Riskified?

I like the ease of use! It shows all pertinent information right where I need it, and it's easy to filter through the thousands of orders to see general trends within our business. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

I dislike not understanding why some orders with multiple "red flags" are accepted/approved by Riskified, and some orders that are declined will have full AVS match, no noticeable red flags, and the Riskified reason is ONLY something simple, like "email syntax." That doesn't make sense to me! Review collected by and hosted on G2.com.

Recommendations to others considering Riskified:

I have never had to really think about it, I don't see any downsides! All companies should be using software like this, and the more companies on Riskified, the better! Growing databases of order references will only help everyone! Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

We're lowering the risks accepted by our business for fraudulent orders. This also gives peace of mind to our Customer Service team, who's more confident in accepting orders over the phone. If it's not great, Riski has our back and will decline the order! Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Andrea P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Andrea P.")
AP

Andrea P.

Customer Service Advisor

Mid-Market (51-1000 emp.)

7/21/2021

"Helpful Site"

4.5/5

What do you like best about Riskified?

I like that Riskified tells you exactly why orders have been declined, and it explains if the same person has been recognized from a different organization previously and in what category. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

Sometimes the system will not recognize the order number that we search, so we have to use an email address or other parameter to find the interaction. Review collected by and hosted on G2.com.

Recommendations to others considering Riskified:

It's a good option when you're doing a lot of business and automating responses. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

We've been able to make sure that we don't have orders that are potential fraud orders sneaking through our system. Review collected by and hosted on G2.com.

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7/21/2023
Current UserValidated ReviewerSource: Seller invite

 ![Derek B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Derek B.")
DB

Derek B.

Java Software Engineer

Enterprise (\> 1000 emp.)

4/25/2022

"Riskified, accurate fraud prevention."

4.5/5

What do you like best about Riskified?

Riskified is a secure platform, we have obtained quick responses and solutions when submitting claims and reimbursements. Review collected by and hosted on G2.com.

What do you dislike about Riskified?

In my opinion, the compatibility with PayPal is not very good. Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Our organization uses Riskified to resolve potential chargebacks and fraud. It makes us feel safe when making payments in different places because we can request refunds in case of chargeback fraud. It is compatible with different platforms, including payment gateways such as Stripe and Deco, which allows us to carry out secure transactions. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

PD

PAMELA D.

a

Mid-Market (51-1000 emp.)

2/17/2022

"Great company, responsive, always available to assist with their product"

5/5

What do you like best about Riskified?

Turn around time is incredible! Submit a chargeback and receive instant results Review collected by and hosted on G2.com.

What do you dislike about Riskified?

There is nothing that I've experienced that I dislike Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

I use Riskified for Chargebacks. I feel they have been very instrumental in saving the company money Review collected by and hosted on G2.com.

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8/17/2022
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
CC

Verified User in Consumer Services

Mid-Market (51-1000 emp.)

6/1/2022

"it feels very reliable on accomplishing what is needed"

5/5

What do you like best about Riskified?

response time on the platform and the attention provided by the agents when requiring specific reviews Review collected by and hosted on G2.com.

What do you dislike about Riskified?

the platform feels a bit awkward. Sometimes feels like there is maintenance going on that affects certain aspects like loading certain screens Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

filtering and reducing any possible risk for our company so we can keep compliance rules and avoid any possible issues for us Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion")
UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

5/13/2022

"Reliable, smooth research, fast support"

3.5/5

What do you like best about Riskified?

How fast Riskified support replies to your requests Review collected by and hosted on G2.com.

What do you dislike about Riskified?

That the second look does not work properly Review collected by and hosted on G2.com.

What problems is Riskified solving and how is that benefiting you?

Solving fraud's risks, now able to spot when there is a scam Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about Riskified? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Riskified
](https://www.g2.com/products/riskified/discussions/new)

GU

Guest User

What is Riskified used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-riskified-used-for)

CA

Catherine Arguelles
•
Last activity about 6 years ago

If the customer has been declined but corrects the information supplied How can we update Riskified?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/if-the-customer-has-been-declined-but-corrects-the-information-supplied-how-can-we-update-riskified)

[
View all Discussions
](https://www.g2.com/products/riskified/discuss)

## Pricing Insights

Averages based on real user reviews.

### Time to Implement

2 months

### Return on Investment

7 months

### Average Discount

13%

[
View More Pricing Information
](https://www.g2.com/products/riskified/pricing)

Riskified Comparisons

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Sift

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4.8/5(116)

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##### 
##### Riskified Features

Intelligence

Transaction Scoring

Risk Assessment

Intelligence Reporting

Detection

Fraud Detection

Alerts

Real-Time Monitoring

Response

Device Tracking

Fraud Markers

Blacklisting

Analysis 

Intelligence Reporting

[
View More Features
](https://www.g2.com/products/riskified/features)

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](https://www.g2.com/products/signifyd/reviews)

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View All Alternatives
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##### Categories on G2

[Fraud Detection](https://www.g2.com/categories/fraud-detection)[E-commerce Fraud Protection](https://www.g2.com/categories/e-commerce-fraud-protection)

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