Risk Ledger website is so easy to navigate, it's simple to use and fast to update. Notifications via email are usueful for ensuring that you can connect with your customer quickly and share neccessary ifnriiamtion to prove your business is safe and trustworthy. The customer support is fantastic shoudl you need this. I use the platform regualry to connect and sahre with my clients. Review collected by and hosted on G2.com.

The yearly reveiws are a little long winded as you have to go through each and every question t confirm rather than justpicking out key questions if anythign has changed. Review collected by and hosted on G2.com.

We were asked to completed a security questionnaire in Risk Ledger by a new client. It was much easier than a spreadsheet or Microsoft form we often get asked to use. Being able to bookmark questions to come back to and easily ask colleagues to help with certain sections or questions was really helpful. Adding evidence was easy via file upload. Review collected by and hosted on G2.com.

Nothing at this stage it has been easy to use and I've not had any problems Review collected by and hosted on G2.com.

The Risk Ledger platform significantly simplifies the management of third-party risk. The streamlined onboarding process allows organisations to create a security profile that can be easily shared with suppliers and customers. This capability facilitates collaboration with the supply chain, leading to quicker decision-making and more efficient risk evaluation.

One notable advantage is having a comprehensive list of suppliers in one location, which can be customised with individual tags or labels specific to the organisation. Additionally, we are integrated into a Government Community on Risk Ledger, providing an excellent opportunity for sharing and collaborating with other organisations in the sector on supply chain management issues. This includes monthly meetups with agenda-driven topics for discussion.

Risk Ledger also conducts regular reviews of their Supplier Assessment Framework (SAF) question set and actively welcomes feedback to potentially adjust or revise any questions within the SAF.

Customer service has been excellent throughout our experience. From our initial contact with Max to our onboarding guide and account manager Theo, both have demonstrated exceptionally high standards of customer service and dedication, making the Risk Ledger onboarding process seamless. Furthermore, the aftercare has been outstanding. I maintain regular contact with both Max and Theo, who always make time to join Teams calls to discuss any matters. Review collected by and hosted on G2.com.

We have encountered issues with suppliers claiming compliance, yet their services are found to be non-compliant. However, this feedback has been communicated to Risk Ledger, and it is my understanding that they are addressing these concerns.

Additionally, some suppliers have profiles but do not actively manage them, which can be frustrating when awaiting the completion of their assessments. Risk Ledger does have a dedicated Supplier Team that strives to engage with suppliers who are inactive on the platform. Review collected by and hosted on G2.com.

After on-baording , the system is fairly simple to use, adding suppliers is fairly straight forward. Review collected by and hosted on G2.com.

Getting suppliers to participate can be tricky, some have refused. Even though it's no cost to the suppliers Review collected by and hosted on G2.com.

RWhat I like best about Risk Ledger is its focus on cybersecurity, especially in the context of supply chain risks. The platform makes it easy for organizations to assess and manage potential vulnerabilities across their entire supply chain ecosystem. It's not just about detecting risks in your own system, but also about understanding how your partners, suppliers, and third-party services could affect your security posture. Review collected by and hosted on G2.com.

Honestly, one thing that might be a bit of a hurdle with Risk Ledger is the learning curve. For teams that aren't super familiar with supply chain risk management or cybersecurity frameworks, getting up to speed with all the features and understanding the platform’s full potential can take a little time. Review collected by and hosted on G2.com.

It takes so long to complete but it's a one off which is a real time saver. Review collected by and hosted on G2.com.

The amount of detail in updating it can be confusing - for example previously uploaded documents that are not evidently in need of updates can take a long time to go through one at a time. Review collected by and hosted on G2.com.

The dashboard of things to do is good. very helpful Review collected by and hosted on G2.com.

Another system to use for RFX management. Review collected by and hosted on G2.com.

I've had the chance to dive into Risk Ledger, and I've got to say, it's been a mixed bag. On the one hand, I love how it streamlines third-party risk management - it's a total game-changer for businesses looking to simplify their workflows. The platform is user-friendly, and the team behind it seems to be really passionate about what they do. Review collected by and hosted on G2.com.

the onboarding process can be a bit clunky, and it takes some time to get used to the interface. I've also noticed that the platform can be a bit slow at times, which can be frustrating when you're trying to get work done. Review collected by and hosted on G2.com.

I like the AI feature where questions can auto-update based off of attached policies and procedures. Review collected by and hosted on G2.com.

I have not found anything that I dislike yet. Review collected by and hosted on G2.com.

Time saving: Being able to send a prepopulated questionnaire to prospects is an absolute life saver. We've saved hours of time sending over a high quality questionnaire from the get go.

Easy to use: Risk Ledger can act almost as a trust centre (for free!) to send to prospects/customers. We can have easy conversations with security teams in other businesses. Easily upload/update docs.

Question Quality: The questionnaire covers everything in the right amount of detail. It's regularly updated and improved saving both us and propsects time. Review collected by and hosted on G2.com.

It's a struggle to think of anything, my only gripe would be some minor improvements in the UI that could be tidied up. Review collected by and hosted on G2.com.