Verified User in Utilities
AU
Verified User in Utilities
Enterprise (> 1000 emp.)
"Solves many of our issues with supply chain assurance and granted us some unexpected benefits too."
5/5
What do you like best about Risk Ledger?

It is much faster to add, review, and communicate with vendors. We've seen far better engagement and the ability to converse on each individual control gives us better visibility of the factors around those controls.

Having all the discussions and assessments on the platform allows any user to see the progress instead of having to go through the person who picked up the initial engagement. Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

The only aspect we miss the ability to ask bespoke or unique questions rather than the standard framework. A way to separately ask and track questions we might have of a subset of vendors and to be able to report on the responses might be useful. Review collected by and hosted on G2.com.

Response from Tom Baker of Risk Ledger

Glad that Risk Ledger has helped you communicate with your vendors! Also thank you for your feedback regarding things you'd like to see added, I have passed this onto the team

Aiswarya R.
AR
Aiswarya R.
Enterprise (> 1000 emp.)
"Best tool for security assurance"
4/5
What do you like best about Risk Ledger?

The workflow and the domain category to share is something I like very much in Risk ledger Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

Nothing so far. I feel comfortable using and sharing Risk ledger profile to our prospects and customers without any issue. Review collected by and hosted on G2.com.

Response from Tom Baker of Risk Ledger

It's great to hear that Risk Ledger has simplified the process of filling out questionnaires and sending follow-up emails for you. We aim to make security assurance as efficient as possible for our users.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Much needed platform to help with standardising the compliance process."
4/5
What do you like best about Risk Ledger?

Ability to create a fixed profile that can be shared with due diligence teams so I don't have to re-enter details everytime. Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

that more of our clients are not using it! Review collected by and hosted on G2.com.

Response from Tom Baker of Risk Ledger

Thank you for your review! We agree, we wish that everyone was using Risk Ledger! It's worth noting that you can search for your clients when logged into the platform and send them a connection request. Happy connecting!

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Clear, concise, thorough"
4/5
What do you like best about Risk Ledger?

Nicely laid out, thorough, clear questions, lots of clarification available. Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

Would be good if you could directly @ / tag colleagues on specific questions for their attention, or 'nominate' specific colleagues to action particular categories etc. Review collected by and hosted on G2.com.

Response from Tom Baker of Risk Ledger

Thank you for your review, that is a really good bit of feedback - we are now looking into capabilities to do exactly that, so watch this space!

Paul B.
PB
Paul B.
Head of IT and security
Small-Business (50 or fewer emp.)
"Very comprehensive and easy to use"
4.5/5
What do you like best about Risk Ledger?

Very easy to use, reminder of expiries, collaboration internally where memebers from each department can all work on the same projects. Good format and easy to read for users who are not always used to using this type of platfrom Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

Nothing essentially although for the smaller businesses it will perhaps proce them out fo the market. For the larger corporates ti will provide value for money. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Secure, quick & easy to log in, pain free experience."
5/5
What do you like best about Risk Ledger?

Straightforward to log in + secure

Easy to navigate through the assessment topics

Workflow when adding colleagues is quick & easy

Submission process is straight forward Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

Nothing to dislike here. I was required to use Risk ledger to complete an assessment on behalf of a customer Review collected by and hosted on G2.com.

YL
Yohann L.
Financial Services
Mid-Market (51-1000 emp.)
"Supply chain assurance made easy"
5/5
What do you like best about Risk Ledger?

I have used Risk Ledger for 3 years now.The platform is very simple to use for both clients and suppliers.

Whilst the assessment is the same for all suppliers, clients like us can tailor the policies they apply to each requirements based on the criticality of the supplier, the type of data they handle, or any other category you choose to apply. This means that my reviews are proportionate to the risk exposure and I can focus on the more material gaps.

One of the main advantages of Risk Ledger is that suppliers complete a single profile which they can then share with their clients on request. Suppliers benefit as they only have to do it once (besides regular updates obviously). Clients benefit too as other companies on Risk Ledger may have previously invited the same supplier which means it is already available as soon as they accept the connection requests.

Feedback from the majority of our suppliers has been good. The assessment is only about 200 questions which is fewer than those of tools I have used previously. The Yes/No style answers mean that it is also fast to complete, as long as the right expert is involved.

Finally, it is great that suppliers can add verbose answers and attach files, which I can then download in one go for review. Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

Risk Ledger being a start-up, they are still developing their product. They have the fundamentals spot-on and are seeking to expand the functionality based on client feedback. They have already delivered some of the enhancements we suggested rapidly. As their client base grows, we understand that they have to take everyone's feedback into consideration. This means we may not be able to get everything we want everytime. However, supply chain risk management practitioners often want similar things, regardless of the company they work for; this means that enhancements that are delivered, whether we requested them or not, are usually quite useful. Review collected by and hosted on G2.com.

Response from Tom Baker of Risk Ledger

Yohann thank you for taking the time and energy for this very thoughtful review, as you said, we are still growing the product, however, having people like you using it and feeding back to us makes developing the right features much easier!

Verified User in Telecommunications
AT
Verified User in Telecommunications
Mid-Market (51-1000 emp.)
"SImple ituitive interface"
4.5/5
What do you like best about Risk Ledger?

A great place to store and share all company resources ensuring clients can always see our latest updates Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

The initial compiling of answers and evidence can take some time Review collected by and hosted on G2.com.

Response from Tom Baker of Risk Ledger

Thank you for your positive review, we appreciate the initial questions take time, however, once you have done it you don't have to put that level of effort in again!

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Risk Ledger Review"
4/5
What do you like best about Risk Ledger?

easy UI to naviaget across tge platform. Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

Difficult to share out to colleagues to work on Review collected by and hosted on G2.com.

Response from Tom Baker of Risk Ledger

Thank you for your review/feedback - You can add as many users as you want to collaborate on the platform so that shouldn't be a problem, if you are having issues with this, please contact our support team!

Chris B.
CB
Chris B.
SAP Project Manager
Small-Business (50 or fewer emp.)
"Best supplier experience on a TPRM tool!"
5/5
What do you like best about Risk Ledger?

Easy to navigate and use platform

Comprehensive risk management coverage

Great analytics and reporting

Can see supplier status including, approvals and open actions

Great UI and UX Review collected by and hosted on G2.com.

What do you dislike about Risk Ledger?

It takes a while to set up as a supplier at the initial join stage on first login, due to the comprehensive nature of the review.

This is mitigated by the fact that, once you have set up, you don’t have to repeat any security reviews with other clients, so overall, it saves a ton of time. Review collected by and hosted on G2.com.

Response from Tom Baker of Risk Ledger

Hi Chris, thanks for the great review - the initial setup does take a while but I agree once you are sorted the future time saving is worth it