Verified User in Insurance
AI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Great Customer Service - Saves Time."
4/5
What do you like best about Rise?

I like how simple it is to put in payroll numbers for my employees. I can add or delete employees in a snap. Our company uses commissions as well and i have a separate column for that, which makes it more clear to read. The software is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about Rise?

I do not like how it is a longer process to change the payroll date and the 3 days wait period which doesn't include weekends. Review collected by and hosted on G2.com.

Response from Joe Kitos of Rise

Thanks for your feedback! We’re glad to hear that you’ve found Rise to be user-friendly and time-saving.

We completely understand that it might be frustrating that changing payroll dates at the last minute may take up to three business days, but that is unfortunately out of our control, as we have to change the time/day that we pull the funds from the bank. It’s the banks that take time to adjust and approve these withdrawals.

If there are any further questions or concerns you have, or if you’d like more information on changing payroll times and days, please feel free to reach out to us -- we’d be more than happy to help you.

Thank you.

All the very best,

The Rise People Team

info@risepeople.com

1-888-393-3483

Steve F.
SF
Steve F.
SVP Finance
Financial Services
Small-Business (50 or fewer emp.)
"The software is simple and user friendly."
5/5
What do you like best about Rise?

The software is simple and user friendly. The team at Rise is always available to provide knowledgeable service. Review collected by and hosted on G2.com.

What do you dislike about Rise?

nothing about the product to dislike as it was built with the user in mind Review collected by and hosted on G2.com.

Response from Joe Kitos of Rise

Thanks for the terrific review, Steve! We’re thrilled to hear that you love using Rise.

All the very best,

The Rise People Team

info@risepeople.com

1-888-393-3483

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to Use"
4.5/5
What do you like best about Rise?

It's really easy to use once you figure out the system. It took the guess work out of paying employees, everything is automated. Review collected by and hosted on G2.com.

What do you dislike about Rise?

Not so user friendly at first, I had to call in a few times to get the hang of it. Review collected by and hosted on G2.com.

Response from Joe Kitos of Rise

Thanks so much for sharing your feedback. We’re happy you now find Rise to be helpful and easy to use. If you have any specific feedback related to your comments on your initial impression of the user interface, we’d love to hear it! Please reach out to us anytime.

Thank you.

All the very best,

The Rise People Team

info@risepeople.com

1-888-393-3483

Verified User in Consumer Electronics
AC
Verified User in Consumer Electronics
Small-Business (50 or fewer emp.)
"Easy to setup. Easy to use"
5/5
What do you like best about Rise?

Simple intuitive interface. Takes 5 min every for every payroll. Easy to add employees. Review collected by and hosted on G2.com.

What do you dislike about Rise?

It would be nice to have an option to automate the payroll without having to go in every 2 weeks. Could just be an email that alerts me about the payroll and the details and a button for confirm. That way I only have to into the system when there are changes to my payroll Review collected by and hosted on G2.com.

Response from Joe Kitos of Rise

Thanks for your great review! We’re glad to hear that you find Rise payroll easy to use. We’ve passed along your functionality suggestion to our developers for consideration.

All the very best,

The Rise People Team

info@risepeople.com

1-888-393-3483

Verified User in Political Organization
AP
Verified User in Political Organization
Small-Business (50 or fewer emp.)
"Great services for small businesses"
4.5/5
What do you like best about Rise?

We switched over from ADP which didn't fit well with the size of our organization. Rise was a valuable switch as our payroll provider for the level of flexibility and control that you receive. Level of customer service and response time was not compromised and we are really happy with the service for our needs overall. Review collected by and hosted on G2.com.

What do you dislike about Rise?

Nothing too much - would like to be able to solve our timesheet problems with it but wasn't yet ready to use. Review collected by and hosted on G2.com.

TG
Tanya G.
Payroll Administrator, PCP
Food & Beverages
Mid-Market (51-1000 emp.)
"Outstanding Product with Exceptional Service"
4.5/5
What do you like best about Rise?

The easy-of-use and reporting features are outstanding. I have had the experience of working with various other service providers in my payroll profession and have found no other platform that is this user friendly. The Rise team is always there to assist with reporting needs, compliance questions and takes a tremendous amount of pride in building a relationship with their clients. Review collected by and hosted on G2.com.

What do you dislike about Rise?

The thing I dislike most is the use of the utility that is used to import data from our timekeeping software. However I will say Rise is currently working diligently to improve this process. Review collected by and hosted on G2.com.

Verified User in Industrial Automation
UI
Verified User in Industrial Automation
Small-Business (50 or fewer emp.)
"Best Client Service"
5/5
What do you like best about Rise?

Super-fast response, always ready to help, extremely knowledgable staff, very affordable service Review collected by and hosted on G2.com.

What do you dislike about Rise?

nothing- Top notch service provided by Rise Review collected by and hosted on G2.com.

Jessica P.
JP
Jessica P.
CEO, Co-Founder
Food & Beverages
Small-Business (50 or fewer emp.)
"Rise Review"
5/5
What do you like best about Rise?

Customer Service. Ease of use to track and approve Review collected by and hosted on G2.com.

What do you dislike about Rise?

nothing yet. We just started using Rise Review collected by and hosted on G2.com.

Jana M.
JM
Jana M.
Director of Operations
Internet
Small-Business (50 or fewer emp.)
"Makes life easier!"
4/5
What do you like best about Rise?

Easy to use, intuitive dashboards. Support staff is thorough, prompt and pro-active. The benefits administration is the best feature. Review collected by and hosted on G2.com.

What do you dislike about Rise?

Doesn't integrate with Google calendar or iCal Review collected by and hosted on G2.com.

Response from Joe Kitos of Rise

Thank you for your feedback, Jana. We’re happy you’ve found our product to be easy-to-use and beneficial for you and your employees. We’d love to help you resolve your issue with calendar integration. Please feel free to reach out to our support team for further assistance.

Thank you.

All the very best,

The Rise People Team

info@risepeople.com

1-888-393-3483

Verified User in Civil Engineering
EC
Verified User in Civil Engineering
Mid-Market (51-1000 emp.)
"HR Director"
2.5/5
What do you like best about Rise?

Simplicity of the system. Implementation was easy, didn't take a tonne of our time, and went relatively smoothly. Liked the simplicity of reporting system and of the time off planner. Employees found it easy to book time and see balances. Review collected by and hosted on G2.com.

What do you dislike about Rise?

Were unable to deliver on accurate taxation, submissions and RL-1's for the province of Quebec. We had their largest group ever in Quebec and they weren't ready for us. They are constantly improving which is something very good, but when we started, they weren't ready for Quebec. Review collected by and hosted on G2.com.

Response from Joe Kitos of Rise

Thank you for your feedback. We’re sincerely sorry that you are leaving us, but we want you to know that we take all of our client reviews and feedback very seriously. We genuinely value your business and your opinions of our product and services. We’ll take what you’ve written here as an opportunity to improve in the future.

If you have any further questions or concerns, please feel free to reach out to us at any time.

With gratitude,

The Rise People Team

info@risepeople.com

1-888-393-3483