The product is easy to use with capability to add new users and custom pay types and pay periods. There is flexibility and is a stable product. A bit user unfriendly in some ways including the need to manually enable email notifications for each employee. Biggest downside is that there is no direct integration to QBO or Xero despite the fact that this was a selling feature during the sales process. All things considered though, it's a good product on the market given the price. Review collected by and hosted on G2.com.

It does not directly integrate with QBO or Xero. Review collected by and hosted on G2.com.

At the end of the day, Rise solves a problem and allows us to do our payroll quickly and without much hassle. We're grateful we found Rise, and we'll certainly be sticking with them for the foreseeable future, as they're solving a real problem we had. Review collected by and hosted on G2.com.

Rise's system is a bit complicated, which is unavoidable to some degree when doing something complex like payroll, so there's a learning curve involved. That said, Rise does a good job of walking you through the process in length. Review collected by and hosted on G2.com.

The setup for new employees is simple. The helpline (online and by phone) is very friendly and helpful when it comes to asking for help. Review collected by and hosted on G2.com.

I have ran into various issues when Rise is giving us wrong information on certain payroll treatments. I would expect Rise to provide us with payroll support, including how to calculate vacation pay etc. There are times when I feel like I had to do the research on my side and then educate Rise on how to put the calculation together. Review collected by and hosted on G2.com.

I like the easy data input, which resembles a spreadsheet style layout (great for finance folks!), the system is easy enough to use (simple logics, easy formulas for new codes), I also like the email statement delivery (better than paper statement of earnings or logging into other services, or even the website itself to get statements), and I also like the ease of reporting - I can easily design reports or request help, and their team is friendly and easy to work with, should I have any requests.

I also love their fee structure. It's simple without all the nickel and diming that is so prevalent with other providers. Review collected by and hosted on G2.com.

Not a lot to gripe about. I wish it was simple enough to get the regular journal entries for our payroll without bugging their team all the time for it. Review collected by and hosted on G2.com.

Better than manual process. Even with its clunky interface, Rise still saves time over using PDOCs. Review collected by and hosted on G2.com.

Clunky interface, disinterested support. I've put in tickets and made feature requests that haven't been implemented in years. I get a notification at midnight right before payroll data is due at 10am. If I'm asleep before I get the notification, I have to rush in the morning to get it done. I can view my payroll reporting schedule in Rise, but can't export it into my calendar so that I get earlier notifications. I've suggested/requested letting the user specify when they get the notification and calendar export but after asking for it for a year and a half, I don't expect it to happen. Review collected by and hosted on G2.com.

From the sales demo, to the onboarding, everything went amazingly smooth and seamlessly. Moving payroll over to another company would seem daunting; however, not with Rise's amazing onboarding. Hub/Time Off is super easy to use and requires little, if any change management. Rise's payroll system is a lot more modern than ADP's. Review collected by and hosted on G2.com.

So far, nothing. We had some early requests into adding "Days in lieu" and it has already been completed and is read to roll out. Review collected by and hosted on G2.com.

It is fairly intuitive. I like the design of it and everything is clearly labeled and easy to find. I appreciate the option to chat with a rep and always having my calls answered.

I really like the option of creating reports within the time off hub for policies used. Review collected by and hosted on G2.com.

There are some options that I feel are missing. I would like to be able to see time off accrued as well as the total time. For our organization, this would be extremely useful.

Also, I get an error message frequently. I wish I was able to toggle between payroll and the other hub. Instead of logging in to each platform. Review collected by and hosted on G2.com.

PaySavvy uses a modern interface that works on computer, tablet, phone or any device that can connect to the net. That isn't the best thing though... the best thing is the people and how quickly they help you with whatever issue you are having. Review collected by and hosted on G2.com.

There have been a few bugs and a few misfired emails but the team at PaySavvy has worked to fix them very quickly. Review collected by and hosted on G2.com.

Rise offers free service to small businesses that have only a few employees. Admittedly, we feared that "free service" may mean "free of service". That is not the case. We receive full support, and feel very well cared for. Review collected by and hosted on G2.com.

Not having direct experience with other payroll service providers, I don't have benchmarks for comparison. We found some of the on-boarding experience to be a little tricky, but nothing insurmountable. Review collected by and hosted on G2.com.

I like being able to quickly review a pay statement, and how easy it is to process an Ad-hoc pay run. Easy electronic pay statement delivery. Review collected by and hosted on G2.com.

Not being able to upload mass salary changes. Having to update each instruction, and wait for it to process, before proceeding to the next instruction. It would be great to be able to update three instructions, and then save the input sheet. Review collected by and hosted on G2.com.