IM
Ihsan M.
Event Coordinator
Events Services
Small-Business (50 or fewer emp.)
"Essential for Remote Device Management"
5/5
What do you like best about Rippling?

I find the device inventory view genuinely useful because I can see at a glance which employee has a piece of equipment without cross-referencing a separate spreadsheet, which used to be how we did it before. Integration with our device management software has worked well too, since new laptops arrive preconfigured with the right security settings and software already installed before they reach the employee. This helps a lot when nobody is coming into an office to set things up in person. Performance has been steady even as our headcount has grown. The inventory stays accurate and responsive rather than becoming harder to manage as we scale. It's really easy for us to check the inventory and know the status of every device, either if it's with an employee or in storage. This way, we don't have issues with missing devices anymore. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Pricing for the device management piece adds to the overall platform cost. Since we are a fully remote company where these features carry more weight for us than it might for an office-based company, I have to make the case that it's not just nice to have but generally core to how we operate, which took more convincing than I expected. The AI assistant has not offered much for IT-specific hardware questions. I was hoping for something that could help predict when equipment might need replacement based on usage patterns, but that proactive insight is not something the platform currently offers. Review collected by and hosted on G2.com.

KN
Khairil N.
Customer Success Manager
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Streamlined HR Management, Needs Pricing Clarity"
4.5/5
What do you like best about Rippling?

I like that the manager view is laid out in a way that doesn't require any training to use. Everything I need for my direct reports is right there without digging through menus or needing admin help, which is handy since I'm not on the system all day. The integration with our performance review cycles has been effective, automatically routing reminders and approval steps to me without needing to track employee statuses manually. The day-to-day performance is fine, with nothing feeling slow while checking direct report information or approving requests. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I think they need to improve the transparency of the pricing. It's not something I'm directly involved in, but from what I've heard secondhand, it's a real conversation issue during renewal. Leadership has debated whether the managers' self-service features are worth the overall cost. Additionally, while the AI assistant is helpful for simple things like reminding me of a policy detail before approving a request, I still end up needing to call HR directly for more nuanced situations, like borderline PTO edge cases, rather than trusting the AI's answer. Review collected by and hosted on G2.com.

PA
Philip A.
Account Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"Streamlined Compliance with Reliable Audit Trails"
4.5/5
What do you like best about Rippling?

I like Rippling's audit log feature; it's detailed enough to satisfy auditors without having to explain gaps or reconstruct timelines from memory. The integration with various apps we use company-wide makes the access side of compliance genuinely reliable, as revocation happens automatically the moment someone is marked as terminated, which is better than relying on IT to remember to manually disable accounts across different tools. Performance-wise, pulling historical records has been solid; generating a report going back a couple of years doesn't take long even though it's acquiring a fair amount of historical data. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Pricing is something I only partially own since it is a shared cost across HR, IT, and compliance. But from a pure compliance ROI standpoint, the value is real even though it is hard for me alone to justify the full platform cost since much of it functions outside my department. And for the AI assistant, it hasn't been much help for compliance-specific needs. I would like something that could proactively flag access anomalies or unusual permission changes with investigation. But for now, that kind of data detection is not part of what it offers today. So I think they need to improve and give us that option in the next updates or in the near future. Review collected by and hosted on G2.com.

AH
Ahmeed H.
Administrator Coordinator 3
Higher Education
Small-Business (50 or fewer emp.)
"Integrative Efficiency with Room for Pricing Improvement"
4.5/5
What do you like best about Rippling?

I really enjoy using Rippling's reporting interface because it makes it simple to analyze workforce costs by department or location without needing to build custom reports from scratch. The integration between HR and payroll adds real value, as compensation changes, new hires, and terminations automatically flow into the numbers. This automation saves me from manually updating forecasts. Rippling's performance is solid, even when pulling reports across the entire employee database, allowing me to quickly respond to my boss's questions in meetings. The setup from the finance side was pretty light, as most heavy configurations were already in place. Support was helpful with historical data queries. Overall, workforce cost reporting now reflects reality rather than outdated copies. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Things that need some revision include the pricing and ROI, which are a little harder to isolate for their specific use case, particularly since we are already paying for the broader HR platform. Additionally, the assistant hasn't been particularly useful from a finance perspective, as it leans toward answering employee HR questions rather than anything related to forecasting or budget analysis, leaving that gap still filled by our own modeling work. Review collected by and hosted on G2.com.

KP
Karan P.
Project Engineer
Automotive
Small-Business (50 or fewer emp.)
"Effortless Onboarding, Though Watch Costs"
4.5/5
What do you like best about Rippling?

I really like the onboarding checklist view in Rippling. It lets me see exactly where every new hire stands with IT access and paperwork without having to ping multiple people to check the status. The integration with our device management and identity provider is also a huge plus, as laptops get reconfigured and accounts are created automatically based on someone's role, without IT needing to manually do it. Device management handles everything automatically, which is incredibly useful. The onboarding checklist assembles everything needed, like a new account, software, or laptop, before new hires even start their first day. Support was also great during the setup phase, helping us think through edge cases like remote hires needing equipment shipped. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The pricing scales with our growth, which makes the monthly cost go up, and I have to keep justifying the spend even though the time savings are obvious to those familiar with our old processes. The assistant is decent for basic policy documents, but it doesn't handle our specific onboarding steps, resulting in questions that go beyond generic HR topics still ending up in our inboxes. Review collected by and hosted on G2.com.

ME
Mallianda E.
Human Resource Manager
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Streamlined Benefits Administration, Needs Pricing Flexibility"
4.5/5
What do you like best about Rippling?

I really appreciate Rippling's clear enrollment interface, which allows most employees to complete their selections without needing help from HR, a big change from the confusing emails we used to deal with each year. The integration with our insurance carrier works smoothly, with election information flowing through automatically, saving us from having to manually enter data into a separate carrier portal. Performance is solid, too, even during busy enrollment periods when many employees are logging in and making selections at the same time, without the system slowing down or timing anyone out. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

What I don't like is with their pricing for the benefits module. Specifically, it felt like a harder sell internally than the core HR platform, since it is an added cost on top of what we're already paying. Improving the ROI required pointing to the actual hours of manual reconciliation work it eliminated rather than more obvious dollar figures. The AI assistant is fine for answering simple benefits questions employees have, like plan deadlines or basic coverage details, but it struggles once someone has queries that depend on the specifics of our particular plan design. Those questions usually land back on our team. Review collected by and hosted on G2.com.

Diosal Marie L.
DL
Diosal Marie L.
Insurance Inside Sales Agent (Direct)
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"User-Friendly Payroll Solution for Contractors"
5/5
What do you like best about Rippling?

I find Rippling user-friendly, which is great for me as an independent contractor. It's really easy to navigate, especially when tracking my working hours. I also like its features for contact management and workflow organization, which help me stay organized and manage day-to-day operations. The initial setup was very easy too. Overall, it's been a convenient tool for my work, particularly for independent contractors. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I don’t think there are any issues so far. Everything has been good up to this point, and I haven’t run into any problems at all. Review collected by and hosted on G2.com.

TA
Talha A.
Project Coordinator 1
Internet
Small-Business (50 or fewer emp.)
"Streamlined Software License Management, But Pricey"
4.5/5
What do you like best about Rippling?

I really enjoy using the dashboard because it shows app usage across the organization, which is genuinely useful. I can see at a glance which licenses are sitting idle without needing separate admin panels for every single tool we pay for. The integration with the apps themselves has been strong too, as most of our common SaaS tools connected without much custom work. Access gets granted or revoked automatically as part of onboarding and offboarding rather than requiring IT personnel to do it manually. Overall, it has provided us with real visibility into software spend that we didn't realize or have before. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Pricing is worth watching closely because, while visibility into license waste is valuable, the module that enables this level of checking adds to the overall cost. This means I have to calculate the ROI by weighing the software savings against what we are paying for the added functionality. Also, the AI assistant hasn't been particularly helpful for this specific use case. I was hoping for something that could proactively recommend which licenses to cut based on usage patterns, but it still requires me to review the data manually. Review collected by and hosted on G2.com.

OT
Oleg T.
Director Of Information Technology
Mid-Market (51-1000 emp.)
"Support That Truly Listens and Keeps Us Going"
4.5/5
What do you like best about Rippling?

The Support Rep is literally the only reason that we continue to use this as she actually listens to me when something breaks as opposed to mimicking my frustrations. Doing Time cards is pretty straight forward. Glad it didn’t crash today because my laptop keyboard is sticky and I’m already at my limit with all of the clicking. Employees haven’t complained about using the App. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The System seems archaic. There are far too many reporting options being dumped on your lap. You cannot even look at a report until after you download the entire document which is extremely frustrating. There are service tabs on my Dashboard that we do not purchase. They simply take up real estate. To see the standard Vacation Policy I have to click on five different areas. Review collected by and hosted on G2.com.

Tom H.
TH
Tom H.
"Good platform, intuitive and easy to use"
4.5/5
What do you like best about Rippling?

UX is good and easy to use. I am able to book time off and view payslips easily and quickly Review collected by and hosted on G2.com.

What do you dislike about Rippling?

We use Rippling device management to ensure machines are kept up-to-date. One time rippling was sending me lots of notifications saying that an update was available but it either wasn't available or I wasn't able to update (I can't remember which, it was a while ago)

When booking time off I always have to navigate through this stage: "Review approval delegation during leave. If you’d like, you can designate team members who can approve requests that are sent to you while you’re away.". As far as I know i don't have permission to approve time off requests so i don't know why I see this. Review collected by and hosted on G2.com.