Kevin D.
KD
Kevin D.
Privacy, Compliance, Governance, Risk and Security MGR
Enterprise (> 1000 emp.)
"Rippling Streamlines HR & IT with Easy Automation and an All-in-One Platform"
5/5
What do you like best about Rippling?

I really appreciate how Rippling simplifies HR and IT management by bringing all employee services together in one platform. It helps streamline key processes like onboarding, payroll, benefits, and device management, which makes it easier to support employees and stay organized. The user-friendly interface, along with its automation features, saves time and reduces errors, so our team can focus on what matters most—growing and supporting our people. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

While I appreciate the many features of Rippling, one aspect I find challenging is the complexity of some of its advanced functionalities. For new users, it can feel overwhelming to navigate all the options and settings without proper training. Additionally, occasional system glitches or slow response times can disrupt workflows. Overall, though, these are minor issues compared to the platform's overall benefits Review collected by and hosted on G2.com.

KA
Kathrin A.
Customer Service Associate
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Effortless Workforce Management, With Room for Improvement"
4.5/5
What do you like best about Rippling?

What I like best is how Rippling's interface handles the mixed workforce well, as toggling between viewing full-time staff and our pool doesn't feel like using two different tools bolted together, which I was worried about initially. The integration with our scheduling system for instructor-led sessions has worked out nicely too, as it syncs instructor availability with their actual teaching schedule, eliminating the need for manual cross-checking between two separate calendars. As for performance, it has stayed solid even during our busiest enrollment periods when a lot of scheduling and payroll activities happen close together. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Things I wish they could improve is with the pricing. It became a bit more complicated to reason about, given our mixed workforce. Since it started, headcount fluctuates by season depending on cost demand, and the cost actually doesn't always fluctuate naturally with that kind of variability, so I have had to periodically revisit the math with finance. As for the AI assistant, it hasn't been particularly tailored to our situation. I was hoping for something that could proactively flag when a certificate is approaching expiration before it becomes urgent. But right now, that's still reliant on someone manually checking the dates. Review collected by and hosted on G2.com.

Katharine D.
KD
Katharine D.
Associate
Small-Business (50 or fewer emp.)
"Easy Single Sign-On for Payroll, Benefits, and Trainings—Plus Fun “You’ve Been Paid” Emails"
4.5/5
What do you like best about Rippling?

Easy navigation and single log in for payroll, insurance, FSA, transit benefits, and HR trainings. A little detail but I also love the animations on the 'you've been paid' emails that give me a little giggle. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Would be nice if un-used parts of the site could be hidden by my admin (for example we don't do PTO on rippling but the 'my time' tab is still on my profile, empty). 'Favorites' isn't useful to me, you don't seem to be able to favorite FSA or Commuter which would be ones I'd like easiest access to. Review collected by and hosted on G2.com.

Carmina O.
CO
Carmina O.
Member Support
Mid-Market (51-1000 emp.)
"Efficiency in One Platform"
5/5
What do you like best about Rippling?

What I like most about Rippling is its ability to bring HR, IT, and Finance together in a single platform. Instead of companies managing separate tools for payroll, benefits, device management, and employee data, Rippling connects everything through one system powered by a unified employee database. That approach not only reduces administrative work but also makes processes faster, more accurate, and easier to automate.

I’m especially impressed by how Rippling uses automation and integrations to simplify complex workflows, like onboarding a new employee across payroll, benefits, and device provisioning in just a few clicks. It shows a strong focus on efficiency and user experience, which is something I really value in modern workplace tools.

Overall, Rippling stands out to me because it doesn’t just offer individual HR or IT products—it rethinks how companies manage their workforce by creating a truly connected platform. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

While Rippling offers a powerful all-in-one platform, some downsides include higher costs as additional modules are added, a potentially longer setup process, and occasional delays in customer support. Some integrations and advanced customization features may also be limited compared to specialized tools Review collected by and hosted on G2.com.

MS
Mohammad S.
Office Affairs Assistant
Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Efficient Payroll and Scheduling, But Limited AI Value"
4.5/5
What do you like best about Rippling?

I am really enjoy with the interface that handles our mixed workforce well. Switching between viewing warehouse shift schedules and standard office hours doesn't feel disjoint, which I wasn't sure would be the case given how different those two group schedules are. The integration with our time tracking system at the warehouse level has been really strong, with clock-in and clock-out data feeding directly into payroll without someone having to manually enter hours from a separate system. The performance has held up well, even during peak seasons when overtime volume spikes across multiple warehouse locations, and payroll processing hasn't slowed down or thrown errors during those critical periods. The support was patient while working through the location-specific configuration, which was vital since the logistic scheduling isn't as straightforward as a single location office setup. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I find the pricing hard to justify, especially with how much our headcount and overtime hours fluctuate seasonally. Our costs during peak shipping season look very different from our slower months, and the platform's pricing structure doesn't flex with that kind of variability. Also, the AI assistant hasn't been very helpful for warehouse-specific questions. Employees asking about shift differential or overtime eligibility at specific locations often get generic answers instead of details tied to our actual scheduling rules. So those questions still end up with our HR team. Review collected by and hosted on G2.com.

Gihan P.
GP
Gihan P.
Director of Medical Affairs
Small-Business (50 or fewer emp.)
"User-Friendly but Dashboard Needs Clarity"
4/5
What do you like best about Rippling?

I really like the interface of Rippling. It's very user-friendly and everything is easy to navigate. I find the inbox notifications, especially when I get paid, very helpful. The user interface also looks really good, with amazing graphic design and cute animations that add a nice touch. Compared to my previous workplace where I just got standard emails, Rippling provides nice notifications with little characters that pop up, making each notification a bit different. It's just a really nice finishing touch. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I find the dashboard layout a bit confusing, especially when trying to determine which days are paid versus unpaid. The presentation order on the dashboard can be confusing, and I have to individually click each one. I think it would be better if paid and unpaid days were in two separate areas. Review collected by and hosted on G2.com.

Priyanka B.
PB
Priyanka B.
Senior QA Engineer
Mid-Market (51-1000 emp.)
"Streamlined HR/IT for Fast-Growing Fintech QA Teams"
5/5
What do you like best about Rippling?

The all-in-one dashboard for HR, payroll, IT, and performance reviews—automates onboarding and device management, saving hours on manual tasks.

Users rave about the integrations (e.g., 15Five for reviews) and the mobile access for time-off requests and paystubs, which is especially helpful for remote QA teams.

In fintech, it also handles global compliance seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The mobile app feels limited—there’s no time clock or ability to add timesheet comments, which ends up pushing me back to the desktop.

Support can lag when dealing with more complex configurations, although the chatbot does help. Review collected by and hosted on G2.com.

David L.
DL
David L.
Senior Data Analyst
Mid-Market (51-1000 emp.)
"Good Interface"
5/5
What do you like best about Rippling?

The interface makes it easy to use and navigate. It’s simple to spot important information quickly, and there’s a wide range of options and features to choose from. The onboarding process was straightforward, and I didn’t have to reach out for any additional training. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

It’s pretty simple to use, but it could offer better services to truly feel like a complete one-stop shop for HR tasks. Performance is also a bit lacking, especially when it comes to AI integration. Review collected by and hosted on G2.com.

Jagdish D.
JD
Jagdish D.
Team Lead
Enterprise (> 1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Rippling Keeps Payroll, HR, and Device Management Seamlessly in One Place"
5/5
What do you like best about Rippling?

Rippling makes a lot of day-to-day work easier by keeping everything in one place. I really like how smooth the platform feels for managing HR, payroll, and employee information without switching between multiple tools. The automation features save a lot of manual effort, and the UI is clean and simple to understand even for new users. It also helps a lot with onboarding and managing employees quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Sometimes Rippling feels a little confusing because there are too many options and settings inside the platform. Few things take time to understand properly in the beginning. Also, support response can be slow at times when there is an urgent issue. Apart from that, pricing feels a bit expensive if you are using multiple features together. Review collected by and hosted on G2.com.

Vinayak S.
VS
Vinayak S.
Co-Founder
Small-Business (50 or fewer emp.)
"Comprehensive HR Solution with Elegant UX, But Pricey for Startups"
5/5
What do you like best about Rippling?

I like that Rippling is a complete solution and its UX is simple and elegant. The UX isn't clunky like Workday's, yet it is as complete. It addresses some difficult product issues really well, like time-off configurations. Rippling covers nearly every HR and HR-adjacent function, making it my go-to HRIS platform. The integration with Google Workspace is also appreciated. The initial setup was very easy, and even though there were tough configurations, the UX provided prompting and relevant context, making the implementation smoother. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Cost. For a two person startup bootstrapped with self-funding, Rippling is expensive! I wish they offered higher discounts for smaller companies. Review collected by and hosted on G2.com.