Elizabeth A.
EA
Elizabeth A.
"Very User Friendly"
5/5
What do you like best about Rippling?

It is very user friendly and intuitive. The account reRippling has been a genuinely user-friendly platform. The interface is intuitive and easy to navigate, even for tasks that might otherwise feel complex or technical. Whether I'm handling day-to-day administrative work or diving into more detailed settings, I've found the system to be logically laid out and easy to pick up without much of a learning curve.

What really stands out, though, is the support behind the product. The account representatives and technical support team are consistently responsive and genuinely helpful. Whenever I've had questions or run into an issue, I've been able to get timely answers from people who clearly know the platform well. They take the time to walk through solutions rather than just pointing me to a generic help article, which makes a real difference when you're trying to solve something quickly.

Overall, the combination of an easy-to-use platform and a responsive, knowledgeable support team has made my experience with Rippling a positive one.ps are also very responsive and helpful when I Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I'd love to see a feature for organizing past candidates we didn't move forward with for a given role but who had strong backgrounds and could be a good fit for future openings. Review collected by and hosted on G2.com.

AR
Aravinth R.
Application Engineer
Manufacturing
Small-Business (50 or fewer emp.)
"Intuitive Interface, Efficient Integration, Needs Faster Support"
4.5/5
What do you like best about Rippling?

I find Rippling excellent for managing payroll, and it's very useful because it offers a system that helps keep everything organized and automated, especially with administration, benefits, and time tracking. I appreciate how Rippling integrates different applications, combining profits, payments, and staff management all in one place, making everything more efficient. I really like the interface because it's easy to use and very intuitive. The ability to customize benefits for each employee is a great advantage. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

My only criticism concerns the support team, as this is something that should be improved. I would like the responses to be faster, although perhaps that's just my personal experience. We had some ideas about how to integrate everything, but despite the slow response from the support team, we were able to integrate it correctly and without too much difficulty. Review collected by and hosted on G2.com.

Ashton P.
AP
Ashton P.
Information Technology Specialist
Small-Business (50 or fewer emp.)
"Time-Saving and Secure, but UI Needs Consistency"
5/5
What do you like best about Rippling?

I enjoy using Rippling for its easy access and fast performance. I save passwords securely in one place, which is a big time-saver for logging into multiple apps daily without hassle. I appreciate how Rippling helps with international work, making transfers easy and saving me patience. Their customer service has been great to work with. The initial setup was fairly easy as everything was laid out with clear steps. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The UI can sometimes be a little annoying, especially when changes are made without any notification. I also don't really like that the home page now shows pay information, as it used to display apps, which I think was better and safer. Review collected by and hosted on G2.com.

RA
Robert A.
Marketing Manager
Small-Business (50 or fewer emp.)
"Streamlined Payroll with User-Friendly Automation"
4/5
What do you like best about Rippling?

I find Rippling invaluable for managing payroll and employee benefits, especially since we have a diverse team. It makes it easy to manage everything from one place. We optimized all processes, which considerably reduced the time spent on administrative tasks and minimized payroll errors. I like the interface because it’s user-friendly, allowing even those with limited technical knowledge to navigate without issues. The task automation is also a great help and a huge relief. The initial setup guided by the support team was easy and seamless. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The reports section can be cumbersome, it offers good data, but I think it lacks depth in certain analyses, such as data segmentation, I didn't like that. It needs to improve its flexibility to address the lack of depth in certain analyses. Review collected by and hosted on G2.com.

Phanindra N.
PN
Phanindra N.
Staff Software Engineer
Mid-Market (51-1000 emp.)
"Rippling’s All-in-One Automation Platform with a Fast, Easy Payroll Experience"
5/5
What do you like best about Rippling?

Rippling feels like an all-in-one platform, not just an HR tool. It handles payroll, HR, IT, expense management, automated onboarding workflow mechanism, and app access in one place, Rippling’s automation engine is probably the most valuable “intelligent” aspect of the platform, it also treats integrations as part of a centralized employee system, performance reviews, and the UI is excellent and easy to use.

Payroll processing is fast- very performant. with all of these features at very effective pricing, effective ROI, Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Sometimes UI shows loading indicator for frequent visiting pages. Review collected by and hosted on G2.com.

Durgaprasad G.
DG
Durgaprasad G.
Senior Software Engineer
Mid-Market (51-1000 emp.)
"Efficient Platform That Simplifies HR and Business Operations"
5/5
What do you like best about Rippling?

What I like best about [Rippling](https://www.rippling.com?utm_source=chatgpt.com) is how it makes managing employees and business operations much simpler by bringing everything into one place. Instead of using multiple tools for HR, payroll, IT, and finance, Rippling connects everything together, which saves time and reduces manual work. I also like the company’s focus on innovation, automation, and solving real business problems in a practical way. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

One thing I dislike about [Rippling](https://www.rippling.com?utm_source=chatgpt.com) is that, because the platform offers so many features and customization options, it can sometimes feel overwhelming for new users at the beginning. Some workflows may also require a learning curve to fully understand and use effectively. However, once users become familiar with the system, the automation and efficiency benefits are very valuable. Review collected by and hosted on G2.com.

Ambika K.
AK
Ambika K.
Software Engineer 1
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Rippling Unifies HR, IT, Payroll, and Devices for “Powerful All-in-One Platform for IT operations""
5/5
What do you like best about Rippling?

What I like best about Rippling is how it brings HR, IT, payroll, and device management into a single platform, making operations much more efficient and connected. The ability to automate employee onboarding, app access, payroll, and compliance from one system stands out because it reduces manual effort and improves accuracy. I also appreciate the company’s fast-paced and innovation-driven culture, where technology is used to solve real operational challenges at scale. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

One area where Rippling could improve is the learning curve that comes with having so many features and workflows in a single platform. While the all-in-one approach is powerful, it can sometimes feel overwhelming for new users or teams during initial setup and onboarding. In some cases, customization and troubleshooting may also require more technical understanding than expected. Review collected by and hosted on G2.com.

IS
Ivan S.
IT Advisor
Information Technology and Services
Small-Business (50 or fewer emp.)
"Consolidated Our Processes But Challenging Setup"
4.5/5
What do you like best about Rippling?

Once we got past the migration mess, Rippling's consolidation itself became valuable as everything about our employees lives in one place now rather than scattered across different systems. So when we change something about ourselves, it doesn't create conflict between different records. The employee self-service site means we can update our own information without having to connect with HR. We stopped spending time on data entry for changes that we could handle ourselves. The audit logs show us who changed what and when, which helped when we realized we needed to document some phases during migration. Moreover, their team was supportive in working through reconciliation issues with our legacy data, and once live, the day-to-day operations ran smoothly, with people picking it up easily. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

The migration itself was grueling, and I feel they could have warned us more clearly upfront that cleaning up data would be most of the project, rather than just flipping a switch. The cost of doing this data cleanup project was time I had not budgeted for. While it was necessary, it felt like the system profited from the fact that we had been sloppy. Review collected by and hosted on G2.com.

JoAnn T.
JT
JoAnn T.
Administrative Manager
Small-Business (50 or fewer emp.)
"PJ: Outstanding Rippling Customer Service Made Onboarding Bearable"
5/5
What do you like best about Rippling?

The best part of Rippling is the customer service. Literally, Purusharth Jain, he made the entire onboarding experience bearable. However, we may have driven him a bit crazy with our delayed start dates, he helped us for months as we are a start up business. Thank you PJ for being such a fantastic mentor and the great patience you displayed with Brad & I.

We miss you already, that's the worst part of full onboarding, losing the mentor that get's you through the orientation of Rippling. Anyway, thanks again Purusharth! -- JoAnn (Tissue & Cell Technologies) Review collected by and hosted on G2.com.

What do you dislike about Rippling?

I don't like that the employees and contractors have to be set up on two separate payrolls. I would have liked a small payroll with a mix of both. Review collected by and hosted on G2.com.

Joseph T.
JT
Joseph T.
Director
Mid-Market (51-1000 emp.)
"Flexible Customization, Automated Compliance, and Detailed Onboarding Support"
5/5
What do you like best about Rippling?

Rippling offers highly flexible customization, which is especially useful when scaling a team where things don’t always fit a strict template and you end up managing various one-off deals. On top of that, the automated compliance features are extremely helpful for remote companies with team members spread across many states and countries.

The onboarding process was highly detailed, and we had support at every step of the way. This was invaluable. Review collected by and hosted on G2.com.

What do you dislike about Rippling?

Rippling pitched automated account provisioning to us, and it does help with that, but there are several tools it either can’t provision at all or can’t provision correctly. For example, with ClickUp, you need a higher-level ClickUp premium plan for account provisioning to work. With HubSpot, Rippling only provisions view-only seats, so you still have to go in manually afterward to adjust permissions. Review collected by and hosted on G2.com.